ASUS G752VS: Touchpad and Fn keys not working (Ubuntu 16.04.1/16.10/17.04)
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Linux |
Unknown
|
Unknown
|
|||
linux (Ubuntu) |
Fix Released
|
Medium
|
Unassigned |
Bug Description
Non-Optimus laptop ASUS G752VS-
17.3" FHD LED 1920x1080, Intel Core i7-6700HQ (3.50Ghz), 16GB DDR4, 256GB M.2 NVMe SSD + 1TB HDD 7200rpm, DVDRW-DL, Nvidia GTX1070 8GB GDDR5, Wifi 802.11ac+Bluetooth 4.1 (Dual band) 2*2, Gb LAN, HDMI, mDP, Intel WiDi, USB3.0 x4, USB3.1-Type C(Gen2) with Thunderbolt, HD webcam, Illuminated KB, no OS.
Hello, after experimenting few days ago with Ubuntu 16.04.1, 16.10 and 17.04, among other problems I found that touchpad and Fn keys (all except volume control) doesn't work on my brand new ASUS G752VS.
It is very hard even to try Ubuntu 16.10 and 17.04 because of the missing mouse pointer. This problem must be related to a video driver because if after installing one is capable to install Nvidia drivers - problem is solved. This problem doesn't exist both while trying and installing Ubuntu 16.04.1!
I'm currently on Windows 10, and this bug report is made from Ubuntu 16.04.1 LiveCD.
dmesg | grep -i elan
[ 101.082929] input: ELAN1203:00 04F3:3043 Touchpad as /devices/
[ 101.082998] hid-multitouch 0018:04F3:
xinput list
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ G-SPY USB Gaming Mouse id=10 [slave pointer (2)]
⎜ ↳ ASASTeK COMPUTER INC. ROG MacroKey id=13 [slave pointer (2)]
⎜ ↳ ASASTeK COMPUTER INC. ROG MacroKey id=14 [slave pointer (2)]
⎜ ↳ ELAN1203:00 04F3:3043 Touchpad id=15 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Power Button id=6 [slave keyboard (3)]
↳ Video Bus id=7 [slave keyboard (3)]
↳ Sleep Button id=8 [slave keyboard (3)]
↳ G-SPY USB Gaming Mouse id=9 [slave keyboard (3)]
↳ USB2.0 HD UVC WebCam id=11 [slave keyboard (3)]
↳ ASASTeK COMPUTER INC. ROG MacroKey id=12 [slave keyboard (3)]
↳ Asus WMI hotkeys id=16 [slave keyboard (3)]
↳ AT Translated Set 2 keyboard id=17 [slave keyboard (3)]
cat /proc/bus/
I: Bus=0019 Vendor=0000 Product=0005 Version=0000
N: Name="Lid Switch"
P: Phys=PNP0C0D/
S: Sysfs=/
U: Uniq=
H: Handlers=event0
B: PROP=0
B: EV=21
B: SW=1
I: Bus=0019 Vendor=0000 Product=0003 Version=0000
N: Name="Sleep Button"
P: Phys=PNP0C0E/
S: Sysfs=/
U: Uniq=
H: Handlers=kbd event1
B: PROP=0
B: EV=3
B: KEY=4000 0 0
I: Bus=0019 Vendor=0000 Product=0001 Version=0000
N: Name="Power Button"
P: Phys=LNXPWRBN/
S: Sysfs=/
U: Uniq=
H: Handlers=kbd event2
B: PROP=0
B: EV=3
B: KEY=10000000000000 0
I: Bus=0011 Vendor=0001 Product=0001 Version=ab41
N: Name="AT Translated Set 2 keyboard"
P: Phys=isa0060/
S: Sysfs=/
U: Uniq=
H: Handlers=sysrq kbd event3 leds
B: PROP=0
B: EV=120013
B: KEY=402000000 3803078f800d001 feffffdfffefffff fffffffffffffffe
B: MSC=10
B: LED=7
I: Bus=0019 Vendor=0000 Product=0006 Version=0000
N: Name="Video Bus"
P: Phys=LNXVIDEO/
S: Sysfs=/
U: Uniq=
H: Handlers=kbd event4
B: PROP=0
B: EV=3
B: KEY=3e000b00000000 0 0 0
I: Bus=0003 Vendor=04d9 Product=a070 Version=0110
N: Name="G-SPY USB Gaming Mouse"
P: Phys=usb-
S: Sysfs=/
U: Uniq=
H: Handlers=sysrq kbd event5 leds
B: PROP=0
B: EV=120013
B: KEY=e080ffdf01c
B: MSC=10
B: LED=1f
I: Bus=0003 Vendor=04d9 Product=a070 Version=0110
N: Name="G-SPY USB Gaming Mouse"
P: Phys=usb-
S: Sysfs=/
U: Uniq=
H: Handlers=kbd mouse0 event6
B: PROP=0
B: EV=1f
B: KEY=3f0003007f 0 0 483ffff17aff32d bf54444600000000 1f0001 130f938b17c000 677bfad941dfed 9ed68000004400 10000002
B: REL=143
B: ABS=100000000
B: MSC=10
I: Bus=0003 Vendor=0b05 Product=1837 Version=0110
N: Name="ASASTeK COMPUTER INC. ROG MacroKey"
P: Phys=usb-
S: Sysfs=/
U: Uniq=
H: Handlers=sysrq kbd event7 leds
B: PROP=0
B: EV=120013
B: KEY=1000000000007 ff9f207ac14057ff febeffdfffefffff fffffffffffffffe
B: MSC=10
B: LED=1f
I: Bus=0003 Vendor=0b05 Product=1837 Version=0110
N: Name="ASASTeK COMPUTER INC. ROG MacroKey"
P: Phys=usb-
S: Sysfs=/
U: Uniq=
H: Handlers=kbd event8
B: PROP=0
B: EV=1f
B: KEY=3007f 0 0 483ffff17aff32d bf54444600000000 1 130c130b17c000 267bfad9415fed 9e168000004400 10000002
B: REL=40
B: ABS=ffffff01000
B: MSC=10
I: Bus=0003 Vendor=0b05 Product=1837 Version=0110
N: Name="ASASTeK COMPUTER INC. ROG MacroKey"
P: Phys=usb-
S: Sysfs=/
U: Uniq=
H: Handlers=mouse1 event9
B: PROP=0
B: EV=17
B: KEY=30000 0 0 0 0
B: REL=103
B: MSC=10
I: Bus=0019 Vendor=0000 Product=0000 Version=0000
N: Name="Asus WMI hotkeys"
P: Phys=asus-
S: Sysfs=/
U: Uniq=
H: Handlers=rfkill kbd event10
B: PROP=0
B: EV=100013
B: KEY=80000 0 800000000000 0 0 a1606f00900000 8200027800501000 e000000000000 0
B: MSC=10
I: Bus=0018 Vendor=04f3 Product=3043 Version=0100
N: Name="ELAN1203:00 04F3:3043 Touchpad"
P: Phys=i2c-
S: Sysfs=/
U: Uniq=
H: Handlers=mouse2 event11
B: PROP=1
B: EV=b
B: KEY=e520 60000 0 0 0 0
B: ABS=260800000000003
I: Bus=0003 Vendor=0bda Product=57fa Version=0002
N: Name="USB2.0 HD UVC WebCam"
P: Phys=usb-
S: Sysfs=/
U: Uniq=
H: Handlers=kbd event12
B: PROP=0
B: EV=3
B: KEY=100000 0 0 0
I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH Mic"
P: Phys=ALSA
S: Sysfs=/
U: Uniq=
H: Handlers=event13
B: PROP=0
B: EV=21
B: SW=10
I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH Line Out"
P: Phys=ALSA
S: Sysfs=/
U: Uniq=
H: Handlers=event14
B: PROP=0
B: EV=21
B: SW=40
---
ApportVersion: 2.20.4-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
DistroRelease: Ubuntu 17.04
InstallationDate: Installed on 2017-01-02 (1 days ago)
InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Alpha amd64 (20161229)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 0b05:1837 ASUSTek Computer, Inc.
Bus 001 Device 003: ID 0bda:57fa Realtek Semiconductor Corp.
Bus 001 Device 002: ID 04d9:a070 Holtek Semiconductor, Inc.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. G752VS
NonfreeKernelMo
Package: linux (not installed)
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
PulseList:
Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
No PulseAudio daemon running, or not running as session daemon.
RelatedPackageV
linux-
linux-
linux-firmware 1.162
Tags: zesty
Uname: Linux 4.9.0-11-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
_MarkForUpload: True
dmi.bios.date: 10/19/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: G752VS.306
dmi.board.
dmi.board.name: G752VS
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.name: G752VS
dmi.product.
dmi.sys.vendor: ASUSTeK COMPUTER INC.
affects: | ubuntu → linux (Ubuntu) |
no longer affects: | linux |
Changed in linux (Ubuntu): | |
status: | Confirmed → Fix Released |
tags: | added: cscc |
Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https:/ /wiki.ubuntu. com/Bugs/ FindRightPackag e. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.
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