Bluetooth doesn't work on ubuntu 18.04 LTS (Acer aspire E1-571)

[Javi]

Hello,
I have installed ubuntu 18.04 LTS on my laptop Acer aspire E1-571 and I cannot turn on the bluetooth. It's not that it doesn't find the devises, but I do not either have the option to turn it on.
I've tried installing all drivers I have found (bluez gnome, blueman, shell extension...), but the same issue remains.

It is no blocked either, I've tried "sudo rfkill list" in every modification and always the same:

0: acer-wireless: Wireless LAN
    Soft blocked: no
    Hard blocked: no
1: phy0: Wireless LAN
    Soft blocked: no
    Hard blocked: no
2: brcmwl-0: Wireless LAN
    Soft blocked: no
    Hard blocked: no

Do someone know what might be happening? Any solution?

Thank you so much in advance.
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.2
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2018-05-15 (29 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
InterestingModules: bluetooth
MachineType: Acer Aspire E1-571
NonfreeKernelModules: wl
Package: linux
PackageArchitecture: amd64
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=es_ES.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-23-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
Tags: third-party-packages bionic wayland-session
Uname: Linux 4.15.0-23-generic x86_64
UnreportableReason: Este no es un paquete oficial de Ubuntu. Desinstale cualquier paquete de terceros e inténtelo de nuevo.
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 02/19/2013
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V2.14
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: EA50_HC_CR
dmi.board.vendor: Acer
dmi.board.version: Type2 - Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Insyde Corp.
dmi.chassis.version: V2.14
dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.14:bd02/19/2013:svnAcer:pnAspireE1-571:pvrV2.14:rvnAcer:rnEA50_HC_CR:rvrType2-BoardVersion:cvnInsydeCorp.:ct10:cvrV2.14:
dmi.product.family: Type1Family
dmi.product.name: Aspire E1-571
dmi.product.version: V2.14
dmi.sys.vendor: Acer
hciconfig:

[Daniel van Vugt (vanvugt)]

Javi,

My first thought is that it looks like the kernel doesn't have a driver that supports your bluetooth hardware. If it did then the 'rfkill' command would usually mention "bluetooth".

Next, please run the following commands on the machine:

  lspci -k > lspci.txt
  lsusb > lsusb.txt
  dmesg > dmesg.txt
  dpkg -l > dpkg.txt

and then attach the resulting four text files to this bug.

[Daniel van Vugt (vanvugt)]

Alternatively, now that we have a bug number, you can start by just running this command on the machine:

  apport-collect 1776859

That will do all of the work for you. Or most of it at least.

[Javi (bavel)]

The 4 text files are in the folder (see image attached), but still doesn't allow me to turn on the bluetooth.

Thank you.

[Javi (bavel)]

apport information

[Javi (bavel)]

apport information

[Javi (bavel)]

apport information

[Javi (bavel)]

apport information

[Javi (bavel)]

apport information

[Javi (bavel)]

apport information

[Javi (bavel)]

apport information

[Javi (bavel)]

apport information

[Javi (bavel)]

apport information

[Javi (bavel)]

apport information

[Javi (bavel)]

apport information

[Javi (bavel)]

apport information

[Javi (bavel)]

And I also run that command.

If there is something else I can do, please, let me know.

[Daniel van Vugt (vanvugt)]

It appears you have a PCI-connected card:
Broadcom Limited BCM4313 802.11bgn Wireless Network Adapter

But it's unclear if your wifi card supports bluetooth at all. In one case on the web an engineer has mentioned "Some of the 4313's have BT, and some don't.". I still can't find evidence your laptop supports bluetooth at all. Did it work in Windows?

Also, please add the missing file:
   dpkg -l > dpkg.txt

Finally, if you installed bluez via a snap, please try removing it.

[Javi (bavel)]

  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.2
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2018-05-15 (29 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
  InterestingModules: bluetooth
  MachineType: Acer Aspire E1-571
  NonfreeKernelModules: wl
  Package: linux
  PackageArchitecture: amd64
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=es_ES.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-23-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
  ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
  Tags: third-party-packages bionic wayland-session
  Uname: Linux 4.15.0-23-generic x86_64
  UnreportableReason: Este no es un paquete oficial de Ubuntu. Desinstale cualquier paquete de terceros e inténtelo de nuevo.
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 02/19/2013
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V2.14
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: EA50_HC_CR
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Insyde Corp.
  dmi.chassis.version: V2.14
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.14:bd02/19/2013:svnAcer:pnAspireE1-571:pvrV2.14:rvnAcer:rnEA50_HC_CR:rvrType2-BoardVersion:cvnInsydeCorp.:ct10:cvrV2.14:
  dmi.product.family: Type1Family
  dmi.product.name: Aspire E1-571
  dmi.product.version: V2.14
  dmi.sys.vendor: Acer
  hciconfig:

[Javi (bavel)]

I copied that in the bug link, but I really have no idea of any of this
thing.
I do not understand what i have to do with:
** Changed in: bluez (Ubuntu)
       Status: Incomplete => New

** Changed in: linux (Ubuntu)
       Status: Incomplete => New

On 14 June 2018 at 11:41, Daniel van Vugt <email address hidden>
wrote:

> ** Changed in: bluez (Ubuntu)
> Status: Incomplete => New
>
> ** Changed in: linux (Ubuntu)
> Status: Incomplete => New
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1776859
>
> Title:
> Bluetooth doesn't work on ubuntu 18.04 LTS (Acer aspire E1-571)
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> Hello,
> I have installed ubuntu 18.04 LTS on my laptop Acer aspire E1-571 and I
> cannot turn on the bluetooth. It's not that it doesn't find the devises,
> but I do not either have the option to turn it on.
> I've tried installing all drivers I have found (bluez gnome, blueman,
> shell extension...), but the same issue remains.
>
> It is no blocked either, I've tried "sudo rfkill list" in every
> modification and always the same:
>
> 0: acer-wireless: Wireless LAN
> Soft blocked: no
> Hard blocked: no
> 1: phy0: Wireless LAN
> Soft blocked: no
> Hard blocked: no
> 2: brcmwl-0: Wireless LAN
> Soft blocked: no
> Hard blocked: no
>
>
> Do someone know what might be happening? Any solution?
>
> Thank you so much in advance.
> ---
> ProblemType: Bug
> ApportVersion: 2.20.9-0ubuntu7.2
> Architecture: amd64
> CurrentDesktop: ubuntu:GNOME
> DistroRelease: Ubuntu 18.04
> InstallationDate: Installed on 2018-05-15 (29 days ago)
> InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64
> (20180426)
> InterestingModules: bluetooth
> MachineType: Acer Aspire E1-571
> NonfreeKernelModules: wl
> Package: linux
> PackageArchitecture: amd64
> ProcEnviron:
> TERM=xterm-256color
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=es_ES.UTF-8
> SHELL=/bin/bash
> ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-23-generic
> root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
> ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
> Tags: third-party-packages bionic wayland-session
> Uname: Linux 4.15.0-23-generic x86_64
> UnreportableReason: Este no es un paquete oficial de Ubuntu. Desinstale
> cualquier paquete de terceros e inténtelo de nuevo.
> UpgradeStatus: No upgrade log present (probably fresh install)
> UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
> _MarkForUpload: True
> dmi.bios.date: 02/19/2013
> dmi.bios.vendor: Insyde Corp.
> dmi.bios.version: V2.14
> dmi.board.asset.tag: Type2 - Board Asset Tag
> dmi.board.name: EA50_HC_CR
> dmi.board.vendor: Acer
> dmi.board.version: Type2 - Board Version
> dmi.chassis.type: 10
> dmi.chassis.vendor: Insyde Corp.
> dmi.chassis.version: V2.14
> dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.14:bd02/19/2013:svnAcer:
> pnAspireE1-571:pvrV2.14:rvnAcer:rnEA50_HC_CR:rvrType2-
> BoardVersion:cvnInsydeCorp.:ct10:...

[Javi (bavel)]

File added.

Never used it in windows, never needed it.

And I installed bluez via "ubuntu's software", should I remove from there?

On 14 June 2018 at 11:54, Daniel van Vugt <email address hidden>
wrote:

> It appears you have a PCI-connected card:
> Broadcom Limited BCM4313 802.11bgn Wireless Network Adapter
>
> But it's unclear if your wifi card supports bluetooth at all. In one
> case on the web an engineer has mentioned "Some of the 4313's have BT,
> and some don't.". I still can't find evidence your laptop supports
> bluetooth at all. Did it work in Windows?
>
> Also, please add the missing file:
> dpkg -l > dpkg.txt
>
> Finally, if you installed bluez via a snap, please try removing it.
>
> ** Changed in: linux (Ubuntu)
> Status: New => Incomplete
>
> ** No longer affects: bluez (Ubuntu)
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1776859
>
> Title:
> Bluetooth doesn't work on ubuntu 18.04 LTS (Acer aspire E1-571)
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> Hello,
> I have installed ubuntu 18.04 LTS on my laptop Acer aspire E1-571 and I
> cannot turn on the bluetooth. It's not that it doesn't find the devises,
> but I do not either have the option to turn it on.
> I've tried installing all drivers I have found (bluez gnome, blueman,
> shell extension...), but the same issue remains.
>
> It is no blocked either, I've tried "sudo rfkill list" in every
> modification and always the same:
>
> 0: acer-wireless: Wireless LAN
> Soft blocked: no
> Hard blocked: no
> 1: phy0: Wireless LAN
> Soft blocked: no
> Hard blocked: no
> 2: brcmwl-0: Wireless LAN
> Soft blocked: no
> Hard blocked: no
>
>
> Do someone know what might be happening? Any solution?
>
> Thank you so much in advance.
> ---
> ProblemType: Bug
> ApportVersion: 2.20.9-0ubuntu7.2
> Architecture: amd64
> CurrentDesktop: ubuntu:GNOME
> DistroRelease: Ubuntu 18.04
> InstallationDate: Installed on 2018-05-15 (29 days ago)
> InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64
> (20180426)
> InterestingModules: bluetooth
> MachineType: Acer Aspire E1-571
> NonfreeKernelModules: wl
> Package: linux
> PackageArchitecture: amd64
> ProcEnviron:
> TERM=xterm-256color
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=es_ES.UTF-8
> SHELL=/bin/bash
> ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-23-generic
> root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
> ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
> Tags: third-party-packages bionic wayland-session
> Uname: Linux 4.15.0-23-generic x86_64
> UnreportableReason: Este no es un paquete oficial de Ubuntu. Desinstale
> cualquier paquete de terceros e inténtelo de nuevo.
> UpgradeStatus: No upgrade log present (probably fresh install)
> UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
> _MarkForUpload: True
> dmi.bios.date: 02/19/2013
> dmi.bios.vendor: Insyde Corp.
> dmi.bios.version: V2.14
> dmi.board.asset.tag: Type2 - Board Asset Tag...

[Javi (bavel)]

So you know the version:

On 14 June 2018 at 12:12, Javier Rodríguez <email address hidden> wrote:

> File added.
>
> Never used it in windows, never needed it.
>
> And I installed bluez via "ubuntu's software", should I remove from there?
>
>
> On 14 June 2018 at 11:54, Daniel van Vugt <email address hidden>
> wrote:
>
>> It appears you have a PCI-connected card:
>> Broadcom Limited BCM4313 802.11bgn Wireless Network Adapter
>>
>> But it's unclear if your wifi card supports bluetooth at all. In one
>> case on the web an engineer has mentioned "Some of the 4313's have BT,
>> and some don't.". I still can't find evidence your laptop supports
>> bluetooth at all. Did it work in Windows?
>>
>> Also, please add the missing file:
>> dpkg -l > dpkg.txt
>>
>> Finally, if you installed bluez via a snap, please try removing it.
>>
>> ** Changed in: linux (Ubuntu)
>> Status: New => Incomplete
>>
>> ** No longer affects: bluez (Ubuntu)
>>
>> --
>> You received this bug notification because you are subscribed to the bug
>> report.
>> https://bugs.launchpad.net/bugs/1776859
>>
>> Title:
>> Bluetooth doesn't work on ubuntu 18.04 LTS (Acer aspire E1-571)
>>
>> Status in linux package in Ubuntu:
>> Incomplete
>>
>> Bug description:
>> Hello,
>> I have installed ubuntu 18.04 LTS on my laptop Acer aspire E1-571 and I
>> cannot turn on the bluetooth. It's not that it doesn't find the devises,
>> but I do not either have the option to turn it on.
>> I've tried installing all drivers I have found (bluez gnome, blueman,
>> shell extension...), but the same issue remains.
>>
>> It is no blocked either, I've tried "sudo rfkill list" in every
>> modification and always the same:
>>
>> 0: acer-wireless: Wireless LAN
>> Soft blocked: no
>> Hard blocked: no
>> 1: phy0: Wireless LAN
>> Soft blocked: no
>> Hard blocked: no
>> 2: brcmwl-0: Wireless LAN
>> Soft blocked: no
>> Hard blocked: no
>>
>>
>> Do someone know what might be happening? Any solution?
>>
>> Thank you so much in advance.
>> ---
>> ProblemType: Bug
>> ApportVersion: 2.20.9-0ubuntu7.2
>> Architecture: amd64
>> CurrentDesktop: ubuntu:GNOME
>> DistroRelease: Ubuntu 18.04
>> InstallationDate: Installed on 2018-05-15 (29 days ago)
>> InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64
>> (20180426)
>> InterestingModules: bluetooth
>> MachineType: Acer Aspire E1-571
>> NonfreeKernelModules: wl
>> Package: linux
>> PackageArchitecture: amd64
>> ProcEnviron:
>> TERM=xterm-256color
>> PATH=(custom, no user)
>> XDG_RUNTIME_DIR=<set>
>> LANG=es_ES.UTF-8
>> SHELL=/bin/bash
>> ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-23-generic
>> root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
>> ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
>> Tags: third-party-packages bionic wayland-session
>> Uname: Linux 4.15.0-23-generic x86_64
>> UnreportableReason: Este no es un paquete oficial de Ubuntu. Desinstale
>> cualquier paquete de terceros e inténtelo de nuevo.
>> UpgradeStatus: No upgrade log present (probably fresh install)
>> UserGroups: adm cdrom di...

[Daniel van Vugt (vanvugt)]

The dpkg.txt file is still missing, but that probably doesn't matter.

I don't think this is a valid bug. It appears you don't have any bluetooth hardware, so that's why you couldn't get any of the software to work.

[Javi (bavel)]

So is it possible to buy one of this? Like an USB stick or something?

El vie., 15 de junio de 2018 4:20, Daniel van Vugt <
<email address hidden>> escribió:

> The dpkg.txt file is still missing, but that probably doesn't matter.
>
> I don't think this is a valid bug. It appears you don't have any
> bluetooth hardware, so that's why you couldn't get any of the software
> to work.
>
> ** Changed in: linux (Ubuntu)
> Status: Incomplete => Invalid
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1776859
>
> Title:
> Bluetooth doesn't work on ubuntu 18.04 LTS (Acer aspire E1-571)
>
> Status in linux package in Ubuntu:
> Invalid
>
> Bug description:
> Hello,
> I have installed ubuntu 18.04 LTS on my laptop Acer aspire E1-571 and I
> cannot turn on the bluetooth. It's not that it doesn't find the devises,
> but I do not either have the option to turn it on.
> I've tried installing all drivers I have found (bluez gnome, blueman,
> shell extension...), but the same issue remains.
>
> It is no blocked either, I've tried "sudo rfkill list" in every
> modification and always the same:
>
> 0: acer-wireless: Wireless LAN
> Soft blocked: no
> Hard blocked: no
> 1: phy0: Wireless LAN
> Soft blocked: no
> Hard blocked: no
> 2: brcmwl-0: Wireless LAN
> Soft blocked: no
> Hard blocked: no
>
>
> Do someone know what might be happening? Any solution?
>
> Thank you so much in advance.
> ---
> ProblemType: Bug
> ApportVersion: 2.20.9-0ubuntu7.2
> Architecture: amd64
> CurrentDesktop: ubuntu:GNOME
> DistroRelease: Ubuntu 18.04
> InstallationDate: Installed on 2018-05-15 (29 days ago)
> InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64
> (20180426)
> InterestingModules: bluetooth
> MachineType: Acer Aspire E1-571
> NonfreeKernelModules: wl
> Package: linux
> PackageArchitecture: amd64
> ProcEnviron:
> TERM=xterm-256color
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=es_ES.UTF-8
> SHELL=/bin/bash
> ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-23-generic
> root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
> ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
> Tags: third-party-packages bionic wayland-session
> Uname: Linux 4.15.0-23-generic x86_64
> UnreportableReason: Este no es un paquete oficial de Ubuntu. Desinstale
> cualquier paquete de terceros e inténtelo de nuevo.
> UpgradeStatus: No upgrade log present (probably fresh install)
> UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
> _MarkForUpload: True
> dmi.bios.date: 02/19/2013
> dmi.bios.vendor: Insyde Corp.
> dmi.bios.version: V2.14
> dmi.board.asset.tag: Type2 - Board Asset Tag
> dmi.board.name: EA50_HC_CR
> dmi.board.vendor: Acer
> dmi.board.version: Type2 - Board Version
> dmi.chassis.type: 10
> dmi.chassis.vendor: Insyde Corp.
> dmi.chassis.version: V2.14
> dmi.modalias:
> dmi:bvnInsydeCorp.:bvrV2.14:bd02/19/2013:svnAcer:pnAspireE1-571:pvrV2.14:rvnAcer:rnEA50_HC_CR:rvrType2-BoardVersion:cvnInsydeCorp.:ct10:cvrV2.14:
> ...

[Daniel van Vugt (vanvugt)]

Yes, you can buy a Bluetooth USB stick from various stores and online.

[Javi (bavel)]

Ok,
Thank you so much Daniel.

Cheers!

El lun., 18 de junio de 2018 4:05, Daniel van Vugt <
<email address hidden>> escribió:

> Yes, you can buy a Bluetooth USB stick from various stores and online.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1776859
>
> Title:
> Bluetooth doesn't work on ubuntu 18.04 LTS (Acer aspire E1-571)
>
> Status in linux package in Ubuntu:
> Invalid
>
> Bug description:
> Hello,
> I have installed ubuntu 18.04 LTS on my laptop Acer aspire E1-571 and I
> cannot turn on the bluetooth. It's not that it doesn't find the devises,
> but I do not either have the option to turn it on.
> I've tried installing all drivers I have found (bluez gnome, blueman,
> shell extension...), but the same issue remains.
>
> It is no blocked either, I've tried "sudo rfkill list" in every
> modification and always the same:
>
> 0: acer-wireless: Wireless LAN
> Soft blocked: no
> Hard blocked: no
> 1: phy0: Wireless LAN
> Soft blocked: no
> Hard blocked: no
> 2: brcmwl-0: Wireless LAN
> Soft blocked: no
> Hard blocked: no
>
>
> Do someone know what might be happening? Any solution?
>
> Thank you so much in advance.
> ---
> ProblemType: Bug
> ApportVersion: 2.20.9-0ubuntu7.2
> Architecture: amd64
> CurrentDesktop: ubuntu:GNOME
> DistroRelease: Ubuntu 18.04
> InstallationDate: Installed on 2018-05-15 (29 days ago)
> InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64
> (20180426)
> InterestingModules: bluetooth
> MachineType: Acer Aspire E1-571
> NonfreeKernelModules: wl
> Package: linux
> PackageArchitecture: amd64
> ProcEnviron:
> TERM=xterm-256color
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=es_ES.UTF-8
> SHELL=/bin/bash
> ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-23-generic
> root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
> ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
> Tags: third-party-packages bionic wayland-session
> Uname: Linux 4.15.0-23-generic x86_64
> UnreportableReason: Este no es un paquete oficial de Ubuntu. Desinstale
> cualquier paquete de terceros e inténtelo de nuevo.
> UpgradeStatus: No upgrade log present (probably fresh install)
> UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
> _MarkForUpload: True
> dmi.bios.date: 02/19/2013
> dmi.bios.vendor: Insyde Corp.
> dmi.bios.version: V2.14
> dmi.board.asset.tag: Type2 - Board Asset Tag
> dmi.board.name: EA50_HC_CR
> dmi.board.vendor: Acer
> dmi.board.version: Type2 - Board Version
> dmi.chassis.type: 10
> dmi.chassis.vendor: Insyde Corp.
> dmi.chassis.version: V2.14
> dmi.modalias:
> dmi:bvnInsydeCorp.:bvrV2.14:bd02/19/2013:svnAcer:pnAspireE1-571:pvrV2.14:rvnAcer:rnEA50_HC_CR:rvrType2-BoardVersion:cvnInsydeCorp.:ct10:cvrV2.14:
> dmi.product.family: Type1Family
> dmi.product.name: Aspire E1-571
> dmi.product.version: V2.14
> dmi.sys.vendor: Acer
> hciconfig:
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1776859/+s...