Comment 23 for bug 1776859

Revision history for this message
Javi (bavel) wrote : Re: [Bug 1776859] Re: Bluetooth doesn't work on ubuntu 18.04 LTS (Acer aspire E1-571)

So is it possible to buy one of this? Like an USB stick or something?

El vie., 15 de junio de 2018 4:20, Daniel van Vugt <
<email address hidden>> escribió:

> The dpkg.txt file is still missing, but that probably doesn't matter.
>
> I don't think this is a valid bug. It appears you don't have any
> bluetooth hardware, so that's why you couldn't get any of the software
> to work.
>
> ** Changed in: linux (Ubuntu)
> Status: Incomplete => Invalid
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1776859
>
> Title:
> Bluetooth doesn't work on ubuntu 18.04 LTS (Acer aspire E1-571)
>
> Status in linux package in Ubuntu:
> Invalid
>
> Bug description:
> Hello,
> I have installed ubuntu 18.04 LTS on my laptop Acer aspire E1-571 and I
> cannot turn on the bluetooth. It's not that it doesn't find the devises,
> but I do not either have the option to turn it on.
> I've tried installing all drivers I have found (bluez gnome, blueman,
> shell extension...), but the same issue remains.
>
> It is no blocked either, I've tried "sudo rfkill list" in every
> modification and always the same:
>
> 0: acer-wireless: Wireless LAN
> Soft blocked: no
> Hard blocked: no
> 1: phy0: Wireless LAN
> Soft blocked: no
> Hard blocked: no
> 2: brcmwl-0: Wireless LAN
> Soft blocked: no
> Hard blocked: no
>
>
> Do someone know what might be happening? Any solution?
>
> Thank you so much in advance.
> ---
> ProblemType: Bug
> ApportVersion: 2.20.9-0ubuntu7.2
> Architecture: amd64
> CurrentDesktop: ubuntu:GNOME
> DistroRelease: Ubuntu 18.04
> InstallationDate: Installed on 2018-05-15 (29 days ago)
> InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64
> (20180426)
> InterestingModules: bluetooth
> MachineType: Acer Aspire E1-571
> NonfreeKernelModules: wl
> Package: linux
> PackageArchitecture: amd64
> ProcEnviron:
> TERM=xterm-256color
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=es_ES.UTF-8
> SHELL=/bin/bash
> ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-23-generic
> root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
> ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
> Tags: third-party-packages bionic wayland-session
> Uname: Linux 4.15.0-23-generic x86_64
> UnreportableReason: Este no es un paquete oficial de Ubuntu. Desinstale
> cualquier paquete de terceros e inténtelo de nuevo.
> UpgradeStatus: No upgrade log present (probably fresh install)
> UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
> _MarkForUpload: True
> dmi.bios.date: 02/19/2013
> dmi.bios.vendor: Insyde Corp.
> dmi.bios.version: V2.14
> dmi.board.asset.tag: Type2 - Board Asset Tag
> dmi.board.name: EA50_HC_CR
> dmi.board.vendor: Acer
> dmi.board.version: Type2 - Board Version
> dmi.chassis.type: 10
> dmi.chassis.vendor: Insyde Corp.
> dmi.chassis.version: V2.14
> dmi.modalias:
> dmi:bvnInsydeCorp.:bvrV2.14:bd02/19/2013:svnAcer:pnAspireE1-571:pvrV2.14:rvnAcer:rnEA50_HC_CR:rvrType2-BoardVersion:cvnInsydeCorp.:ct10:cvrV2.14:
> dmi.product.family: Type1Family
> dmi.product.name: Aspire E1-571
> dmi.product.version: V2.14
> dmi.sys.vendor: Acer
> hciconfig:
>
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