So you know the version:

On 14 June 2018 at 12:12, Javier Rodríguez <email address hidden> wrote:

> File added.
>
> Never used it in windows, never needed it.
>
> And I installed bluez via "ubuntu's software", should I remove from there?
>
>
> On 14 June 2018 at 11:54, Daniel van Vugt <email address hidden>
> wrote:
>
>> It appears you have a PCI-connected card:
>> Broadcom Limited BCM4313 802.11bgn Wireless Network Adapter
>>
>> But it's unclear if your wifi card supports bluetooth at all. In one
>> case on the web an engineer has mentioned "Some of the 4313's have BT,
>> and some don't.". I still can't find evidence your laptop supports
>> bluetooth at all. Did it work in Windows?
>>
>> Also, please add the missing file:
>>    dpkg -l > dpkg.txt
>>
>> Finally, if you installed bluez via a snap, please try removing it.
>>
>> ** Changed in: linux (Ubuntu)
>>        Status: New => Incomplete
>>
>> ** No longer affects: bluez (Ubuntu)
>>
>> --
>> You received this bug notification because you are subscribed to the bug
>> report.
>> https://bugs.launchpad.net/bugs/1776859
>>
>> Title:
>>   Bluetooth doesn't work on ubuntu 18.04 LTS (Acer aspire E1-571)
>>
>> Status in linux package in Ubuntu:
>>   Incomplete
>>
>> Bug description:
>>   Hello,
>>   I have installed ubuntu 18.04 LTS on my laptop Acer aspire E1-571 and I
>> cannot turn on the bluetooth. It's not that it doesn't find the devises,
>> but I do not either have the option to turn it on.
>>   I've tried installing all drivers I have found (bluez gnome, blueman,
>> shell extension...), but the same issue remains.
>>
>>   It is no blocked either, I've tried "sudo rfkill list" in every
>>   modification and always the same:
>>
>>   0: acer-wireless: Wireless LAN
>>       Soft blocked: no
>>       Hard blocked: no
>>   1: phy0: Wireless LAN
>>       Soft blocked: no
>>       Hard blocked: no
>>   2: brcmwl-0: Wireless LAN
>>       Soft blocked: no
>>       Hard blocked: no
>>
>>
>>   Do someone know what might be happening? Any solution?
>>
>>   Thank you so much in advance.
>>   ---
>>   ProblemType: Bug
>>   ApportVersion: 2.20.9-0ubuntu7.2
>>   Architecture: amd64
>>   CurrentDesktop: ubuntu:GNOME
>>   DistroRelease: Ubuntu 18.04
>>   InstallationDate: Installed on 2018-05-15 (29 days ago)
>>   InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64
>> (20180426)
>>   InterestingModules: bluetooth
>>   MachineType: Acer Aspire E1-571
>>   NonfreeKernelModules: wl
>>   Package: linux
>>   PackageArchitecture: amd64
>>   ProcEnviron:
>>    TERM=xterm-256color
>>    PATH=(custom, no user)
>>    XDG_RUNTIME_DIR=<set>
>>    LANG=es_ES.UTF-8
>>    SHELL=/bin/bash
>>   ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-23-generic
>> root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
>>   ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
>>   Tags: third-party-packages bionic wayland-session
>>   Uname: Linux 4.15.0-23-generic x86_64
>>   UnreportableReason: Este no es un paquete oficial de Ubuntu. Desinstale
>> cualquier paquete de terceros e inténtelo de nuevo.
>>   UpgradeStatus: No upgrade log present (probably fresh install)
>>   UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
>>   _MarkForUpload: True
>>   dmi.bios.date: 02/19/2013
>>   dmi.bios.vendor: Insyde Corp.
>>   dmi.bios.version: V2.14
>>   dmi.board.asset.tag: Type2 - Board Asset Tag
>>   dmi.board.name: EA50_HC_CR
>>   dmi.board.vendor: Acer
>>   dmi.board.version: Type2 - Board Version
>>   dmi.chassis.type: 10
>>   dmi.chassis.vendor: Insyde Corp.
>>   dmi.chassis.version: V2.14
>>   dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.14:bd
>> 02/19/2013:svnAcer:pnAspireE1-571:pvrV2.14:rvnAcer:rnEA50_
>> HC_CR:rvrType2-BoardVersion:cvnInsydeCorp.:ct10:cvrV2.14:
>>   dmi.product.family: Type1Family
>>   dmi.product.name: Aspire E1-571
>>   dmi.product.version: V2.14
>>   dmi.sys.vendor: Acer
>>   hciconfig:
>>
>> To manage notifications about this bug go to:
>> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1776859
>> /+subscriptions
>>
>
>