| 2018-06-14 08:43:02 |
Javi |
bug |
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added bug |
| 2018-06-14 08:54:30 |
Daniel van Vugt |
tags |
18.04 bluetooth ubunto |
18.04 bionic bluetooth ubunto |
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| 2018-06-14 08:54:34 |
Daniel van Vugt |
bluez (Ubuntu): status |
New |
Incomplete |
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| 2018-06-14 08:54:41 |
Daniel van Vugt |
bug task added |
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linux (Ubuntu) |
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| 2018-06-14 08:54:46 |
Daniel van Vugt |
linux (Ubuntu): status |
New |
Incomplete |
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| 2018-06-14 09:13:51 |
Javi |
attachment added |
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Captura de pantalla de 2018-06-14 11-07-26.png https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1776859/+attachment/5152431/+files/Captura%20de%20pantalla%20de%202018-06-14%2011-07-26.png |
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| 2018-06-14 09:18:12 |
Javi |
tags |
18.04 bionic bluetooth ubunto |
18.04 apport-collected bionic bluetooth third-party-packages ubunto wayland-session |
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| 2018-06-14 09:18:13 |
Javi |
description |
Hello,
I have installed ubuntu 18.04 LTS on my laptop Acer aspire E1-571 and I cannot turn on the bluetooth. It's not that it doesn't find the devises, but I do not either have the option to turn it on.
I've tried installing all drivers I have found (bluez gnome, blueman, shell extension...), but the same issue remains.
It is no blocked either, I've tried "sudo rfkill list" in every modification and always the same:
0: acer-wireless: Wireless LAN
Soft blocked: no
Hard blocked: no
1: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
2: brcmwl-0: Wireless LAN
Soft blocked: no
Hard blocked: no
Do someone know what might be happening? Any solution?
Thank you so much in advance. |
Hello,
I have installed ubuntu 18.04 LTS on my laptop Acer aspire E1-571 and I cannot turn on the bluetooth. It's not that it doesn't find the devises, but I do not either have the option to turn it on.
I've tried installing all drivers I have found (bluez gnome, blueman, shell extension...), but the same issue remains.
It is no blocked either, I've tried "sudo rfkill list" in every modification and always the same:
0: acer-wireless: Wireless LAN
Soft blocked: no
Hard blocked: no
1: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
2: brcmwl-0: Wireless LAN
Soft blocked: no
Hard blocked: no
Do someone know what might be happening? Any solution?
Thank you so much in advance.
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.2
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2018-05-15 (29 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
InterestingModules: bluetooth
MachineType: Acer Aspire E1-571
NonfreeKernelModules: wl
Package: linux
PackageArchitecture: amd64
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=es_ES.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-23-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
Tags: third-party-packages bionic wayland-session
Uname: Linux 4.15.0-23-generic x86_64
UnreportableReason: Este no es un paquete oficial de Ubuntu. Desinstale cualquier paquete de terceros e inténtelo de nuevo.
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 02/19/2013
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V2.14
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: EA50_HC_CR
dmi.board.vendor: Acer
dmi.board.version: Type2 - Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Insyde Corp.
dmi.chassis.version: V2.14
dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.14:bd02/19/2013:svnAcer:pnAspireE1-571:pvrV2.14:rvnAcer:rnEA50_HC_CR:rvrType2-BoardVersion:cvnInsydeCorp.:ct10:cvrV2.14:
dmi.product.family: Type1Family
dmi.product.name: Aspire E1-571
dmi.product.version: V2.14
dmi.sys.vendor: Acer
hciconfig: |
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| 2018-06-14 09:18:14 |
Javi |
attachment added |
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CurrentDmesg.txt https://bugs.launchpad.net/bugs/1776859/+attachment/5152433/+files/CurrentDmesg.txt |
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| 2018-06-14 09:18:15 |
Javi |
attachment added |
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Dependencies.txt https://bugs.launchpad.net/bugs/1776859/+attachment/5152434/+files/Dependencies.txt |
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| 2018-06-14 09:18:16 |
Javi |
attachment added |
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Lspci.txt https://bugs.launchpad.net/bugs/1776859/+attachment/5152435/+files/Lspci.txt |
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| 2018-06-14 09:18:18 |
Javi |
attachment added |
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Lsusb.txt https://bugs.launchpad.net/bugs/1776859/+attachment/5152436/+files/Lsusb.txt |
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| 2018-06-14 09:18:19 |
Javi |
attachment added |
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ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1776859/+attachment/5152437/+files/ProcCpuinfo.txt |
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| 2018-06-14 09:18:20 |
Javi |
attachment added |
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ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1776859/+attachment/5152438/+files/ProcCpuinfoMinimal.txt |
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| 2018-06-14 09:18:21 |
Javi |
attachment added |
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ProcInterrupts.txt https://bugs.launchpad.net/bugs/1776859/+attachment/5152439/+files/ProcInterrupts.txt |
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| 2018-06-14 09:18:22 |
Javi |
attachment added |
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ProcModules.txt https://bugs.launchpad.net/bugs/1776859/+attachment/5152440/+files/ProcModules.txt |
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| 2018-06-14 09:18:25 |
Javi |
attachment added |
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UdevDb.txt https://bugs.launchpad.net/bugs/1776859/+attachment/5152441/+files/UdevDb.txt |
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| 2018-06-14 09:18:26 |
Javi |
attachment added |
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getfacl.txt https://bugs.launchpad.net/bugs/1776859/+attachment/5152442/+files/getfacl.txt |
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| 2018-06-14 09:18:27 |
Javi |
attachment added |
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rfkill.txt https://bugs.launchpad.net/bugs/1776859/+attachment/5152443/+files/rfkill.txt |
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| 2018-06-14 09:18:28 |
Javi |
attachment added |
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syslog.txt https://bugs.launchpad.net/bugs/1776859/+attachment/5152444/+files/syslog.txt |
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| 2018-06-14 09:41:54 |
Daniel van Vugt |
bluez (Ubuntu): status |
Incomplete |
New |
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| 2018-06-14 09:41:58 |
Daniel van Vugt |
linux (Ubuntu): status |
Incomplete |
New |
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| 2018-06-14 09:54:30 |
Daniel van Vugt |
linux (Ubuntu): status |
New |
Incomplete |
|
| 2018-06-14 09:54:37 |
Daniel van Vugt |
bug task deleted |
bluez (Ubuntu) |
|
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| 2018-06-14 09:54:48 |
Daniel van Vugt |
bug |
|
|
added subscriber Daniel van Vugt |
| 2018-06-14 10:21:18 |
Javi |
attachment added |
|
Captura de pantalla de 2018-06-14 12-18-10.png https://bugs.launchpad.net/bugs/1776859/+attachment/5152506/+files/Captura%20de%20pantalla%20de%202018-06-14%2012-18-10.png |
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| 2018-06-15 02:07:19 |
Daniel van Vugt |
linux (Ubuntu): status |
Incomplete |
Invalid |
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