File added.

Never used it in windows, never needed it.

And I installed bluez via "ubuntu's software", should I remove from there?


On 14 June 2018 at 11:54, Daniel van Vugt <email address hidden>
wrote:

> It appears you have a PCI-connected card:
> Broadcom Limited BCM4313 802.11bgn Wireless Network Adapter
>
> But it's unclear if your wifi card supports bluetooth at all. In one
> case on the web an engineer has mentioned "Some of the 4313's have BT,
> and some don't.". I still can't find evidence your laptop supports
> bluetooth at all. Did it work in Windows?
>
> Also, please add the missing file:
>    dpkg -l > dpkg.txt
>
> Finally, if you installed bluez via a snap, please try removing it.
>
> ** Changed in: linux (Ubuntu)
>        Status: New => Incomplete
>
> ** No longer affects: bluez (Ubuntu)
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1776859
>
> Title:
>   Bluetooth doesn't work on ubuntu 18.04 LTS (Acer aspire E1-571)
>
> Status in linux package in Ubuntu:
>   Incomplete
>
> Bug description:
>   Hello,
>   I have installed ubuntu 18.04 LTS on my laptop Acer aspire E1-571 and I
> cannot turn on the bluetooth. It's not that it doesn't find the devises,
> but I do not either have the option to turn it on.
>   I've tried installing all drivers I have found (bluez gnome, blueman,
> shell extension...), but the same issue remains.
>
>   It is no blocked either, I've tried "sudo rfkill list" in every
>   modification and always the same:
>
>   0: acer-wireless: Wireless LAN
>       Soft blocked: no
>       Hard blocked: no
>   1: phy0: Wireless LAN
>       Soft blocked: no
>       Hard blocked: no
>   2: brcmwl-0: Wireless LAN
>       Soft blocked: no
>       Hard blocked: no
>
>
>   Do someone know what might be happening? Any solution?
>
>   Thank you so much in advance.
>   ---
>   ProblemType: Bug
>   ApportVersion: 2.20.9-0ubuntu7.2
>   Architecture: amd64
>   CurrentDesktop: ubuntu:GNOME
>   DistroRelease: Ubuntu 18.04
>   InstallationDate: Installed on 2018-05-15 (29 days ago)
>   InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64
> (20180426)
>   InterestingModules: bluetooth
>   MachineType: Acer Aspire E1-571
>   NonfreeKernelModules: wl
>   Package: linux
>   PackageArchitecture: amd64
>   ProcEnviron:
>    TERM=xterm-256color
>    PATH=(custom, no user)
>    XDG_RUNTIME_DIR=<set>
>    LANG=es_ES.UTF-8
>    SHELL=/bin/bash
>   ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-23-generic
> root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
>   ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
>   Tags: third-party-packages bionic wayland-session
>   Uname: Linux 4.15.0-23-generic x86_64
>   UnreportableReason: Este no es un paquete oficial de Ubuntu. Desinstale
> cualquier paquete de terceros e inténtelo de nuevo.
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
>   _MarkForUpload: True
>   dmi.bios.date: 02/19/2013
>   dmi.bios.vendor: Insyde Corp.
>   dmi.bios.version: V2.14
>   dmi.board.asset.tag: Type2 - Board Asset Tag
>   dmi.board.name: EA50_HC_CR
>   dmi.board.vendor: Acer
>   dmi.board.version: Type2 - Board Version
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: Insyde Corp.
>   dmi.chassis.version: V2.14
>   dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.14:bd02/19/2013:svnAcer:
> pnAspireE1-571:pvrV2.14:rvnAcer:rnEA50_HC_CR:rvrType2-
> BoardVersion:cvnInsydeCorp.:ct10:cvrV2.14:
>   dmi.product.family: Type1Family
>   dmi.product.name: Aspire E1-571
>   dmi.product.version: V2.14
>   dmi.sys.vendor: Acer
>   hciconfig:
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/
> 1776859/+subscriptions
>