Comment 19 for bug 1776859

I copied that in the bug link, but I really have no idea of any of this
thing.
I do not understand what i have to do with:
** Changed in: bluez (Ubuntu)
       Status: Incomplete => New

** Changed in: linux (Ubuntu)
       Status: Incomplete => New

On 14 June 2018 at 11:41, Daniel van Vugt <email address hidden>
wrote:

> ** Changed in: bluez (Ubuntu)
> Status: Incomplete => New
>
> ** Changed in: linux (Ubuntu)
> Status: Incomplete => New
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1776859
>
> Title:
> Bluetooth doesn't work on ubuntu 18.04 LTS (Acer aspire E1-571)
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> Hello,
> I have installed ubuntu 18.04 LTS on my laptop Acer aspire E1-571 and I
> cannot turn on the bluetooth. It's not that it doesn't find the devises,
> but I do not either have the option to turn it on.
> I've tried installing all drivers I have found (bluez gnome, blueman,
> shell extension...), but the same issue remains.
>
> It is no blocked either, I've tried "sudo rfkill list" in every
> modification and always the same:
>
> 0: acer-wireless: Wireless LAN
> Soft blocked: no
> Hard blocked: no
> 1: phy0: Wireless LAN
> Soft blocked: no
> Hard blocked: no
> 2: brcmwl-0: Wireless LAN
> Soft blocked: no
> Hard blocked: no
>
>
> Do someone know what might be happening? Any solution?
>
> Thank you so much in advance.
> ---
> ProblemType: Bug
> ApportVersion: 2.20.9-0ubuntu7.2
> Architecture: amd64
> CurrentDesktop: ubuntu:GNOME
> DistroRelease: Ubuntu 18.04
> InstallationDate: Installed on 2018-05-15 (29 days ago)
> InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64
> (20180426)
> InterestingModules: bluetooth
> MachineType: Acer Aspire E1-571
> NonfreeKernelModules: wl
> Package: linux
> PackageArchitecture: amd64
> ProcEnviron:
> TERM=xterm-256color
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=es_ES.UTF-8
> SHELL=/bin/bash
> ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-23-generic
> root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
> ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
> Tags: third-party-packages bionic wayland-session
> Uname: Linux 4.15.0-23-generic x86_64
> UnreportableReason: Este no es un paquete oficial de Ubuntu. Desinstale
> cualquier paquete de terceros e inténtelo de nuevo.
> UpgradeStatus: No upgrade log present (probably fresh install)
> UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
> _MarkForUpload: True
> dmi.bios.date: 02/19/2013
> dmi.bios.vendor: Insyde Corp.
> dmi.bios.version: V2.14
> dmi.board.asset.tag: Type2 - Board Asset Tag
> dmi.board.name: EA50_HC_CR
> dmi.board.vendor: Acer
> dmi.board.version: Type2 - Board Version
> dmi.chassis.type: 10
> dmi.chassis.vendor: Insyde Corp.
> dmi.chassis.version: V2.14
> dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.14:bd02/19/2013:svnAcer:
> pnAspireE1-571:pvrV2.14:rvnAcer:rnEA50_HC_CR:rvrType2-
> BoardVersion:cvnInsydeCorp.:ct10:cvrV2.14:
> dmi.product.family: Type1Family
> dmi.product.name: Aspire E1-571
> dmi.product.version: V2.14
> dmi.sys.vendor: Acer
> hciconfig:
>
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>