HP printer will not work on Ubuntu 14.04
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
HPLIP |
New
|
Undecided
|
Unassigned |
Bug Description
I have a LaserJet P4014n that just simply will not print. The printer manager can detect it, but it cannot be communicated with. Steps to recreate the problem: hook up printer, try to print. I have seen elsewhere that the 3.13.9-1 file will still allow it to print, however I have not been able to determine this myself.
HP_LaserJet_P4014
-----------------
Type: Printer
Device URI: hp:/net/
PPD: /etc/cups/
PPD Description: HP LaserJet P4010 Series Postscript (recommended)
Printer status: printer HP_LaserJet_P4014 is idle. enabled since Sat 10 Jan 2015 01:50:15 PM CST
error: Unable to communicate with device (code=12): hp:/net/
error: unable to open channel
error: Communication status: Failed
--------------
| PERMISSION |
--------------
-----------
| SUMMARY |
-----------
Missing Required Dependencies
-------
None
Missing Optional Dependencies
-------
None
Total Errors: 1
Total Warnings: 0
Hi,
Can you please download 'hplip-3.14.10.run' file from http:// hplipopensource .com/hplip- web/gethplip. html and install it by running command 'sh hplip-3.14.10.run' in terminal.
This will install latest hplip-3.14.10 version in your system.
You can delete the existing print queue for this printer either using 'hp-setup -r' (or) 'system- config- printer'
Now, run command 'hp-setup' in terminal to re-configure the print queue for this printer.
Let us know if this helps to solve the issue
Rgds,
Goutam