Comment 7 for bug 1409386

Revision history for this message
Dev (vdevell11) wrote : Re: [Bug 1409386] Re: HP printer will not work on Ubuntu 14.04

I re-ran the HP debugger again. Here is that text file:

Respectfully,
Deven Voelker

On Wed, Jan 14, 2015 at 9:03 PM, Deven V <email address hidden> wrote:

> :~$ ping 172.30.132.32
> PING 172.30.132.32 (172.30.132.32) 56(84) bytes of data.
>
> ^C
> --- 172.30.132.32 ping statistics ---
> 477 packets transmitted, 0 received, 100% packet loss, time 475999ms
>
>
> Respectfully,
> Deven Voelker
>
> On Wed, Jan 14, 2015 at 2:06 AM, goutam <email address hidden> wrote:
>
>> Are you able to ping to the printer from your system ?
>> ping 172.30.132.32
>>
>> --
>> You received this bug notification because you are subscribed to the bug
>> report.
>> https://bugs.launchpad.net/bugs/1409386
>>
>> Title:
>> HP printer will not work on Ubuntu 14.04
>>
>> Status in HP Linux Imaging and Printing:
>> New
>>
>> Bug description:
>> I have a LaserJet P4014n that just simply will not print. The printer
>> manager can detect it, but it cannot be communicated with. Steps to
>> recreate the problem: hook up printer, try to print. I have seen
>> elsewhere that the 3.13.9-1 file will still allow it to print, however
>> I have not been able to determine this myself.
>>
>> HP_LaserJet_P4014
>> -----------------
>> Type: Printer
>> Device URI: hp:/net/HP_LaserJet_P4014?zc=NPI16CB3F
>> PPD: /etc/cups/ppd/HP_LaserJet_P4014.ppd
>> PPD Description: HP LaserJet P4010 Series Postscript (recommended)
>> Printer status: printer HP_LaserJet_P4014 is idle. enabled since Sat
>> 10 Jan 2015 01:50:15 PM CST
>> error: Unable to communicate with device (code=12):
>> hp:/net/HP_LaserJet_P4014?zc=NPI16CB3F
>> error: unable to open channel
>> error: Communication status: Failed
>>
>>
>> --------------
>> | PERMISSION |
>> --------------
>>
>>
>> -----------
>> | SUMMARY |
>> -----------
>>
>> Missing Required Dependencies
>> -----------------------------
>> None
>>
>> Missing Optional Dependencies
>> -----------------------------
>> None
>>
>>
>> Total Errors: 1
>> Total Warnings: 0
>>
>> To manage notifications about this bug go to:
>> https://bugs.launchpad.net/hplip/+bug/1409386/+subscriptions
>>
>
>