Comment 4 for bug 1409386

I have also attached a .txt file containing the commands I used to check
the IP address, if those will help:

HP Linux Imaging and Printing System (ver. 3.14.10)
Printer/Fax Setup Utility ver. 9.0

Copyright (c) 2001-13 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

hp-setup[18054]: debug: param=172.30.132.32
hp-setup[18054]: debug: selected_device_name=None
(Note: Defaults for each question are maked with a '*'. Press <enter> to
accept the default.)

1

--------------------------------
| SELECT CONNECTION (I/O) TYPE |
--------------------------------

  Num Connection Description

            Type

  -------- ----------
 ----------------------------------------------------------
  0* usb Universal Serial Bus (USB)

  1 net Network/Ethernet/Wireless (direct connection or
JetDirect)

Enter number 0...1 for connection type (q=quit, enter=usb*) ? 1

Using connection type: net

hp-setup[18054]: debug:
DEVICE CHOOSER setup_fax=True, setup_print=True
hp-setup[18054]: debug: getDeviceUri(None, None, ('hp',), None, , True)
hp-setup[18054]: debug: Mode=0
error: No device selected/specified or that supports this functionality.

Respectfully,
Deven Voelker

On Tue, Jan 13, 2015 at 12:00 AM, goutam <email address hidden> wrote:

> can you provide us the output of the command "hp-setup -i -g <IP> "
> where <IP> is IP address of the printer
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1409386
>
> Title:
> HP printer will not work on Ubuntu 14.04
>
> Status in HP Linux Imaging and Printing:
> New
>
> Bug description:
> I have a LaserJet P4014n that just simply will not print. The printer
> manager can detect it, but it cannot be communicated with. Steps to
> recreate the problem: hook up printer, try to print. I have seen
> elsewhere that the 3.13.9-1 file will still allow it to print, however
> I have not been able to determine this myself.
>
> HP_LaserJet_P4014
> -----------------
> Type: Printer
> Device URI: hp:/net/HP_LaserJet_P4014?zc=NPI16CB3F
> PPD: /etc/cups/ppd/HP_LaserJet_P4014.ppd
> PPD Description: HP LaserJet P4010 Series Postscript (recommended)
> Printer status: printer HP_LaserJet_P4014 is idle. enabled since Sat 10
> Jan 2015 01:50:15 PM CST
> error: Unable to communicate with device (code=12):
> hp:/net/HP_LaserJet_P4014?zc=NPI16CB3F
> error: unable to open channel
> error: Communication status: Failed
>
>
> --------------
> | PERMISSION |
> --------------
>
>
> -----------
> | SUMMARY |
> -----------
>
> Missing Required Dependencies
> -----------------------------
> None
>
> Missing Optional Dependencies
> -----------------------------
> None
>
>
> Total Errors: 1
> Total Warnings: 0
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/hplip/+bug/1409386/+subscriptions
>