Comment 9 for bug 1409386

So, even though I am able to see the printer over the network, I still
can't communicate with it? Seems odd to me but I will keep looking.

On Friday, January 16, 2015, goutam kodu <email address hidden> wrote:

> Hi Dev,
>
> Thank you for the log.
> >From ping report we understand that your system is not able to access the
> printer. Please check the network settings of your system and printer. To
> access the printer over network you should be able to ping to the printer
> from your system.
>
> Also you can try configuring the printer from USB connection and check
> if you are able to configure the printer and print without issues.
>
> Rgds,
> Goutam
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1409386
>
> Title:
> HP printer will not work on Ubuntu 14.04
>
> Status in HP Linux Imaging and Printing:
> New
>
> Bug description:
> I have a LaserJet P4014n that just simply will not print. The printer
> manager can detect it, but it cannot be communicated with. Steps to
> recreate the problem: hook up printer, try to print. I have seen
> elsewhere that the 3.13.9-1 file will still allow it to print, however
> I have not been able to determine this myself.
>
> HP_LaserJet_P4014
> -----------------
> Type: Printer
> Device URI: hp:/net/HP_LaserJet_P4014?zc=NPI16CB3F
> PPD: /etc/cups/ppd/HP_LaserJet_P4014.ppd
> PPD Description: HP LaserJet P4010 Series Postscript (recommended)
> Printer status: printer HP_LaserJet_P4014 is idle. enabled since Sat 10
> Jan 2015 01:50:15 PM CST
> error: Unable to communicate with device (code=12):
> hp:/net/HP_LaserJet_P4014?zc=NPI16CB3F
> error: unable to open channel
> error: Communication status: Failed
>
>
> --------------
> | PERMISSION |
> --------------
>
>
> -----------
> | SUMMARY |
> -----------
>
> Missing Required Dependencies
> -----------------------------
> None
>
> Missing Optional Dependencies
> -----------------------------
> None
>
>
> Total Errors: 1
> Total Warnings: 0
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/hplip/+bug/1409386/+subscriptions
>

--
Respectfully,
Deven Voelker