Comment 8 for bug 1409386

Revision history for this message
goutam kodu (goutam-hplip) wrote :

Hi Dev,

Thank you for the log.
From ping report we understand that your system is not able to access the printer. Please check the network settings of your system and printer. To access the printer over network you should be able to ping to the printer from your system.

Also you can try configuring the printer from USB connection and check if you are able to configure the printer and print without issues.

Rgds,
Goutam