Comment 2 for bug 1409386
Revision history for this message
| Dev (vdevell11) wrote Re: [Bug 1409386] Re: HP printer will not work on Ubuntu 14.04 | #2 |
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e3ace39
(Get the code!)
Upon reinstalling 3.14.10, this is the last lines output and the
screenshots of attempting to run hp-setup. I was not able to automatically
detect the network printer except with Avahi, then received those errors
when trying to print a test page. A laptop hooked up to the USB port will
print, so it is not the printer itself at this point:
Would you like to setup a printer now (y=yes*, n=no, q=quit) ? y
Please make sure your printer is connected and powered on at this time.
Do you want to setup printer in GUI mode? (u=GUI mode*, i=Interactive mode)
: i
Running 'sudo hp-setup -i' command....
HP Linux Imaging and Printing System (ver. 3.14.10)
Printer/Fax Setup Utility ver. 9.0
Copyright (c) 2001-13 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
(Note: Defaults for each question are maked with a '*'. Press <enter> to
accept the default.)
-------
| SELECT CONNECTION (I/O) TYPE |
-------
Num Connection Description
Type
-------- ----------
------
0* usb Universal Serial Bus (USB)
1 net Network/
JetDirect)
Enter number 0...1 for connection type (q=quit, enter=usb*) ? 1
Using connection type: net
error: No device selected/specified or that supports this functionality.
error: hp-setup failed. Please run hp-setup manually.
RE-STARTING HP_SYSTRAY
-------
HP Linux Imaging and Printing System (ver. 3.14.10)
System Tray Status Service ver. 2.0
Copyright (c) 2001-13 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
/usr/lib/
RuntimeWarning: PyOS_InputHook is not available for interactive use of PyGTK
set_interacti
Respectfully,
Deven Voelker
On Mon, Jan 12, 2015 at 3:25 AM, goutam <email address hidden> wrote:
> Hi,
>
> Can you please download 'hplip-3.14.10.run' file from
> http://
> running command 'sh hplip-3.14.10.run' in terminal.
>
> This will install latest hplip-3.14.10 version in your system.
>
> You can delete the existing print queue for this printer either using
> 'hp-setup -r' (or) 'system-
>
> Now, run command 'hp-setup' in terminal to re-configure the print queue
> for this printer.
>
> Let us know if this helps to solve the issue
>
> Rgds,
> Goutam
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https:/
>
> Title:
> HP printer will not work on Ubuntu 14.04
>
> Status in HP Linux Imaging and Printing:
> New
>
> Bug description:
> I have a LaserJet P4014n that just simply will not print. The printer
> manager can detect it, but it cannot be communicated with. Steps to
> recreate the problem: hook up printer, try to print. I have seen
> elsewhere that the 3.13.9-1 file will still allow it to print, however
> I have not been able to determine this myself.
>
> HP_LaserJet_P4014
> -----------------
> Type: Printer
> Device URI: hp:/net/
> PPD: /etc/cups/
> PPD Description: HP LaserJet P4010 Series Postscript (recommended)
> Printer status: printer HP_LaserJet_P4014 is idle. enabled since Sat 10
> Jan 2015 01:50:15 PM CST
> error: Unable to communicate with device (code=12):
> hp:/net/
> error: unable to open channel
> error: Communication status: Failed
>
>
> --------------
> | PERMISSION |
> --------------
>
>
> -----------
> | SUMMARY |
> -----------
>
> Missing Required Dependencies
> -------
> None
>
> Missing Optional Dependencies
> -------
> None
>
>
> Total Errors: 1
> Total Warnings: 0
>
> To manage notifications about this bug go to:
> https:/
>