[Dell Inspiron 3593] Ubuntu does not resume (wake up) from suspend
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
Whenever Ubuntu gets into suspend state, I cannot wake it up.
-Keystrokes start the fans but screen does not turn on and Ubuntu still seems to be suspended because in my teamviewer account the computer is still offline.
-Power button clicks do not help
-I always have to turn off computer by holding power button and then turn it on again.
The only kernel that works is the following: "linux-
I have the latest BIOS version from Dell (released 2020-11-27) and the latest updates in Ubuntu 20.04.
I will post logs during suspend and important logs (found in Logs gui tool)
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-
ProcVersionSign
Uname: Linux 5.4.0-58-generic x86_64
ApportVersion: 2.20.11-
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
Date: Tue Dec 22 13:59:14 2020
DistributionCha
# This is the distribution channel descriptor for the OEM CDs
# For more information see http://
canonical-
InstallationDate: Installed on 2019-12-04 (383 days ago)
InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20190418-12:10
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 002: ID 0c45:671e Microdia Integrated_
Bus 001 Device 003: ID 0cf3:e009 Qualcomm Atheros Communications
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. Inspiron 3593
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=
RelatedPackageV
linux-
linux-
linux-firmware 1.187.6
SourcePackage: linux
UpgradeStatus: Upgraded to focal on 2020-11-04 (47 days ago)
dmi.bios.date: 11/13/2020
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.13.0
dmi.board.name: 04N9HV
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.
dmi.product.family: Inspiron
dmi.product.name: Inspiron 3593
dmi.product.sku: 0979
dmi.sys.vendor: Dell Inc.
Changed in linux (Ubuntu): | |
status: | Expired → Confirmed |
information type: | Public → Public Security |
information type: | Public Security → Public |
information type: | Public → Private Security |
information type: | Private Security → Public |
This change was made by a bot.