bug when suspending the system does not wake up and freezes on black screen

[Ítalo de Melo Pereira]

Bug when suspending the system does not wake up and freezes on black screen.

If I lower the screen or suspend, when trying to turn on the computer the screen is frozen on a black screen and does not obey any command that I try, it is stuck on a black screen, and I am forced to turn off the forced computer by holding the power until it turns off .

version.log: Ubuntu 5.8.0-33.36~20.04.1-generic 5.8.17

lspci-vnvn.log: https://del.dog/menitofyfy.txt

more info:
togofire@togofire:~$ cat /etc/*-release
DISTRIB_ID=LinuxMint
DISTRIB_RELEASE=20
DISTRIB_CODENAME=ulyana
DISTRIB_DESCRIPTION="Linux Mint 20 Ulyana"
NAME="Linux Mint"
VERSION="20 (Ulyana)"
ID=linuxmint
ID_LIKE=ubuntu
PRETTY_NAME="Linux Mint 20"
VERSION_ID="20"
HOME_URL="https://www.linuxmint.com/"
SUPPORT_URL="https://forums.linuxmint.com/"
BUG_REPORT_URL="http://linuxmint-troubleshooting-guide.readthedocs.io/en/latest/"
PRIVACY_POLICY_URL="https://www.linuxmint.com/"
VERSION_CODENAME=ulyana
UBUNTU_CODENAME=focal
cat: /etc/upstream-release: É um diretório
togofire@togofire:~$ cat /etc/*-release | grep PRETTY
cat: /etc/upstream-release: É um diretório
PRETTY_NAME="Linux Mint 20"
togofire@togofire:~$ lsb_release -a
LSB Version: core-11.1.0ubuntu2-noarch:security-11.1.0ubuntu2-noarch
Distributor ID: Linuxmint
Description: Linux Mint 20
Release: 20
Codename: ulyana
togofire@togofire:~$ uname -a
Linux togofire 5.8.0-33-generic #36~20.04.1-Ubuntu SMP Wed Dec 9 17:01:13 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux
togofire@togofire:~$ cat /proc/version
Linux version 5.8.0-33-generic (buildd@lgw01-amd64-010) (gcc (Ubuntu 9.3.0-17ubuntu1~20.04) 9.3.0, GNU ld (GNU Binutils for Ubuntu) 2.34) #36~20.04.1-Ubuntu SMP Wed Dec 9 17:01:13 UTC 2020
togofire@togofire:~$
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.14
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: togofire 4520 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: X-Cinnamon
DistroRelease: Linux Mint 20
InstallationDate: Installed on 2020-07-04 (171 days ago)
InstallationMedia: Linux Mint 20 "Ulyana" - Release amd64 20200624
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 002: ID 5986:2113 Acer, Inc Integrated Camera
 Bus 001 Device 003: ID 8087:0a2a Intel Corp.
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: LENOVO 81GT
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-33-generic root=UUID=90612144-f123-47e5-b09e-9c2870210dfb ro quiet splash
ProcVersionSignature: Ubuntu 5.8.0-33.36~20.04.1-generic 5.8.17
RelatedPackageVersions:
 linux-restricted-modules-5.8.0-33-generic N/A
 linux-backports-modules-5.8.0-33-generic N/A
 linux-firmware 1.187.6
Tags: ulyana
Uname: Linux 5.8.0-33-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 06/15/2020
dmi.bios.release: 1.54
dmi.bios.vendor: LENOVO
dmi.bios.version: 8JCN54WW
dmi.board.asset.tag: NO Asset Tag
dmi.board.name: LNVNB161216
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40688 WIN
dmi.chassis.asset.tag: NO Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo Legion Y530-15ICH
dmi.ec.firmware.release: 1.54
dmi.modalias: dmi:bvnLENOVO:bvr8JCN54WW:bd06/15/2020:br1.54:efr1.54:svnLENOVO:pn81GT:pvrLenovoLegionY530-15ICH:rvnLENOVO:rnLNVNB161216:rvrSDK0J40688WIN:cvnLENOVO:ct10:cvrLenovoLegionY530-15ICH:
dmi.product.family: Legion Y530-15ICH
dmi.product.name: 81GT
dmi.product.sku: LENOVO_MT_81GT_BU_idea_FM_Legion Y530-15ICH
dmi.product.version: Lenovo Legion Y530-15ICH
dmi.sys.vendor: LENOVO
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.14
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: togofire 4218 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: X-Cinnamon
DistroRelease: Linux Mint 20
InstallationDate: Installed on 2020-07-04 (187 days ago)
InstallationMedia: Linux Mint 20 "Ulyana" - Release amd64 20200624
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 002: ID 5986:2113 Acer, Inc Integrated Camera
 Bus 001 Device 003: ID 8087:0a2a Intel Corp.
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: LENOVO 81GT
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-34-generic root=UUID=90612144-f123-47e5-b09e-9c2870210dfb ro quiet splash
ProcVersionSignature: Ubuntu 5.8.0-34.37~20.04.2-generic 5.8.18
RelatedPackageVersions:
 linux-restricted-modules-5.8.0-34-generic N/A
 linux-backports-modules-5.8.0-34-generic N/A
 linux-firmware 1.187.7
Tags: ulyana
Uname: Linux 5.8.0-34-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 06/15/2020
dmi.bios.release: 1.54
dmi.bios.vendor: LENOVO
dmi.bios.version: 8JCN54WW
dmi.board.asset.tag: NO Asset Tag
dmi.board.name: LNVNB161216
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40688 WIN
dmi.chassis.asset.tag: NO Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo Legion Y530-15ICH
dmi.ec.firmware.release: 1.54
dmi.modalias: dmi:bvnLENOVO:bvr8JCN54WW:bd06/15/2020:br1.54:efr1.54:svnLENOVO:pn81GT:pvrLenovoLegionY530-15ICH:rvnLENOVO:rnLNVNB161216:rvrSDK0J40688WIN:cvnLENOVO:ct10:cvrLenovoLegionY530-15ICH:
dmi.product.family: Legion Y530-15ICH
dmi.product.name: 81GT
dmi.product.sku: LENOVO_MT_81GT_BU_idea_FM_Legion Y530-15ICH
dmi.product.version: Lenovo Legion Y530-15ICH
dmi.sys.vendor: LENOVO
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.14
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: togofire 4202 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: X-Cinnamon
DistroRelease: Linux Mint 20
InstallationDate: Installed on 2020-07-04 (188 days ago)
InstallationMedia: Linux Mint 20 "Ulyana" - Release amd64 20200624
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 002: ID 5986:2113 Acer, Inc Integrated Camera
 Bus 001 Device 003: ID 8087:0a2a Intel Corp.
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: LENOVO 81GT
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-36-generic root=UUID=90612144-f123-47e5-b09e-9c2870210dfb ro quiet splash
ProcVersionSignature: Ubuntu 5.8.0-36.40~20.04.1-generic 5.8.18
RelatedPackageVersions:
 linux-restricted-modules-5.8.0-36-generic N/A
 linux-backports-modules-5.8.0-36-generic N/A
 linux-firmware 1.187.7
Tags: ulyana
Uname: Linux 5.8.0-36-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 06/15/2020
dmi.bios.release: 1.54
dmi.bios.vendor: LENOVO
dmi.bios.version: 8JCN54WW
dmi.board.asset.tag: NO Asset Tag
dmi.board.name: LNVNB161216
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40688 WIN
dmi.chassis.asset.tag: NO Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo Legion Y530-15ICH
dmi.ec.firmware.release: 1.54
dmi.modalias: dmi:bvnLENOVO:bvr8JCN54WW:bd06/15/2020:br1.54:efr1.54:svnLENOVO:pn81GT:pvrLenovoLegionY530-15ICH:rvnLENOVO:rnLNVNB161216:rvrSDK0J40688WIN:cvnLENOVO:ct10:cvrLenovoLegionY530-15ICH:
dmi.product.family: Legion Y530-15ICH
dmi.product.name: 81GT
dmi.product.sku: LENOVO_MT_81GT_BU_idea_FM_Legion Y530-15ICH
dmi.product.version: Lenovo Legion Y530-15ICH
dmi.sys.vendor: LENOVO

[Ubuntu Kernel Bot (ubuntu-kernel-bot)]

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1909017

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[Ítalo de Melo Pereira (italomellopereira)]

togofire@togofire:~$ apport-collect 1909017
bash: apport-collect: command not found

[Ítalo de Melo Pereira (italomellopereira)]

since the first versions 5.8 for mint 20.04, suspending causes black screen and freezes.
Screenshot:
https://prnt.sc/w7yl42

[Ítalo de Melo Pereira (italomellopereira)]

dmesg: https://del.dog/horfozafim.go
dmesg.0: https://del.dog/ifugestelo.go
kern.log: https://del.dog/cracythypp
kernel.log.1: https://del.dog/tagnapofal
gpu-manager-switch.log: https://del.dog/ighubacope.txt
dpkg.log: https://del.dog/mottibidec.txt
syslog: https://del.dog/stonocywum
boot.log: https://del.dog/tubimityme.txt

[Ítalo de Melo Pereira (italomellopereira)]

ok. got it.
sudo apt-get update -y
sudo apt-get install -y apport
sudo apt-get install -y python3-apport
apport-collect 1909017

[Ítalo de Melo Pereira (italomellopereira)]

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[Ítalo de Melo Pereira (italomellopereira)]

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[Ítalo de Melo Pereira (italomellopereira)]

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[Ítalo de Melo Pereira (italomellopereira)]

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[Ítalo de Melo Pereira (italomellopereira)]

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[Ítalo de Melo Pereira (italomellopereira)]

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[Ítalo de Melo Pereira (italomellopereira)]

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[Ítalo de Melo Pereira (italomellopereira)]

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[Ítalo de Melo Pereira (italomellopereira)]

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[Ítalo de Melo Pereira (italomellopereira)]

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[Ítalo de Melo Pereira (italomellopereira)]

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[Ítalo de Melo Pereira (italomellopereira)]

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[Ítalo de Melo Pereira (italomellopereira)]

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[Ítalo de Melo Pereira (italomellopereira)]

Ready. I sent.

togofire@togofire:~$ apport-collect 1909017
The authorization page:
 (https://launchpad.net/+authorize-token?oauth_token=xxx...&allow_permission=DESKTOP_INTEGRATION)
should be opening in your browser. Use your browser to authorize
this program to access Launchpad on your behalf.
Waiting to hear from Launchpad about your decision...
Abrindo em uma sessão de navegador existente.

*** Coletando informações sobre o problema

A informação coletada pode ser enviada aos desenvolvedores para melhorar
o aplicativo. Isso pode demorar alguns minutos.
..dpkg-query: não foram encontrados pacotes coincidindo com linux
.....................

*** Enviar o relatório do problema aos desenvolvedores?

Depois que o relatório do problema for enviado, por favor preencha o
formulário que será aberto automaticamente no navegador web.

O que você gostaria de fazer? Suas opções são:
  E: Enviar relatório (2.1 MB)
  V: Ver relatório
  M: Manter arquivo do relatório para enviar mais tarde ou copiar para outro lugar.
  I: Cancelar e ignorar futuros travamentos dessa versão do programa.
  C: Cancelar
Por favor escolha (E/V/M/I/C): E
togofire@togofire:~$

[Kleber Sacilotto de Souza (kleber-souza)]

Hello Ítalo or anyone else affected,

We have released a new Groovy linux kernel (version 5.8.0-34.37) which contains several bug fixes. Could you please update to this kernel and report whether it fixes the issue?

Thank you.

[Kleber Sacilotto de Souza (kleber-souza)]

Hello,

We have a test kernel with some fixes that we would appreciate if someone could test it. They can be found at: https://kernel.ubuntu.com/~vilhelm/linux-5.4.0-59.65+lp1909005/amd64/

You would need to install at least:
linux-image-unsigned-5.4.0-59-generic_5.4.0-59.65+lp1909005_amd64.deb
linux-modules-5.4.0-59-generic_5.4.0-59.65+lp1909005_amd64.deb
linux-modules-extra-5.4.0-59-generic_5.4.0-59.65+lp1909005_amd64.deb

Thank you!

[Ítalo de Melo Pereira (italomellopereira)]

kernel 5.4 I don't care, I never had problems with the kernel 5.4.

[Ítalo de Melo Pereira (italomellopereira)]

The new kernel 5.8 (version 5.8.0-34.37), still has the same problem. This kernel has not been fixed.

[Ítalo de Melo Pereira (italomellopereira)]

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[Ítalo de Melo Pereira (italomellopereira)]

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[Ítalo de Melo Pereira (italomellopereira)]

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[Ítalo de Melo Pereira (italomellopereira)]

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[Ítalo de Melo Pereira (italomellopereira)]

The new kernel 5.8.0-36-generic, still has the same problem. This kernel has not been fixed.

uname-a
Linux togofire 5.8.0-36-generic #40~20.04.1-Ubuntu SMP Wed Jan 6 10:15:55 UTC 2021 x86_64 x86_64 x86_64 GNU/Linux

[Ítalo de Melo Pereira (italomellopereira)]

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[Ítalo de Melo Pereira (italomellopereira)]

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[Kai-Heng Feng (kaihengfeng)]

Please test latest mainline kernel:
https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.11-rc3/amd64/

[Terry Rudd (terrykrudd)]

@Italo, have you had time to test Kai-Heng's suggestion?

[Fernando César (fcesar)]

Is there any clue to what the problem is?
It's still a problem in my machine.

Operating System: Ubuntu 22.04.2 LTS
          Kernel: Linux 5.15.0-67-generic
    Architecture: x86-64
 Hardware Vendor: Dell Inc.
  Hardware Model: Latitude 5490

Operating System: Kubuntu 22.04
KDE Plasma Version: 5.24.7
KDE Frameworks Version: 5.92.0
Qt Version: 5.15.3
Kernel Version: 5.15.0-67-generic (64-bit)
Graphics Platform: X11
Processors: 8 × Intel® Core™ i7-8650U CPU @ 1.90GHz
Memory: 31,2 GiB of RAM
Graphics Processor: Mesa Intel® UHD Graphics 620

I don't have any nvidia card.

00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v6/7th Gen Core Processor Host Bridge/DRAM Registers (rev 08)
00:02.0 VGA compatible controller: Intel Corporation UHD Graphics 620 (rev 07)
00:04.0 Signal processing controller: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem (rev 08)
00:14.0 USB controller: Intel Corporation Sunrise Point-LP USB 3.0 xHCI Controller (rev 21)
00:14.2 Signal processing controller: Intel Corporation Sunrise Point-LP Thermal subsystem (rev 21)
00:15.0 Signal processing controller: Intel Corporation Sunrise Point-LP Serial IO I2C Controller #0 (rev 21)
00:15.1 Signal processing controller: Intel Corporation Sunrise Point-LP Serial IO I2C Controller #1 (rev 21)
00:16.0 Communication controller: Intel Corporation Sunrise Point-LP CSME HECI #1 (rev 21)
00:17.0 SATA controller: Intel Corporation Sunrise Point-LP SATA Controller [AHCI mode] (rev 21)
00:1c.0 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #1 (rev f1)
00:1c.2 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #3 (rev f1)
00:1f.0 ISA bridge: Intel Corporation Sunrise Point LPC Controller/eSPI Controller (rev 21)
00:1f.2 Memory controller: Intel Corporation Sunrise Point-LP PMC (rev 21)
00:1f.3 Audio device: Intel Corporation Sunrise Point-LP HD Audio (rev 21)
00:1f.4 SMBus: Intel Corporation Sunrise Point-LP SMBus (rev 21)
00:1f.6 Ethernet controller: Intel Corporation Ethernet Connection (4) I219-LM (rev 21)
01:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS525A PCI Express Card Reader (rev 01)
02:00.0 Network controller: Intel Corporation Wireless 8265 / 8275 (rev 78)