[SRU] brasero can't copy audio cd (useless error message)

Bug #529696 reported by Will Bickerstaff
896
This bug affects 195 people
Affects Status Importance Assigned to Milestone
Brasero
Fix Released
High
brasero (Ubuntu)
Fix Released
High
Unassigned
Declined for Jaunty by Sebastien Bacher
Lucid
Fix Released
Undecided
Marc Deslauriers
Maverick
Fix Released
Undecided
Marc Deslauriers
Natty
Fix Released
High
Unassigned

Bug Description

Binary package hint: brasero

I get an insanely vague error when attempting to copy an audio cd, It reads:

All required applications and libraries are not installed.
Please install the following manually and try again:.

And that's it, doesn't tell me what's missing!

Screenshot attached

ProblemType: Bug
Architecture: i386
Date: Sun Feb 28 21:48:35 2010
DistroRelease: Ubuntu 10.04
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Alpha i386 (20091231)
NonfreeKernelModules: nvidia
Package: brasero 2.29.90-0ubuntu1
ProcEnviron:
 LANG=en_GB.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-13.18-generic
SourcePackage: brasero
Uname: Linux 2.6.32-13-generic i686

Update 2010-11-07:
Workaround: install the packages libesd0 and libaudio2
(see michal.gregor's comment on 2010-10-18)

Revision history for this message
Will Bickerstaff (willbickerstaff) wrote :
Revision history for this message
Steffen Röcker (sroecker) wrote :

I got a similar error message that cdda2wav is missing.
After I installed it (it's now called icedax) it still didn't work.

Changed in brasero (Ubuntu):
status: New → Confirmed
Revision history for this message
Will Bickerstaff (willbickerstaff) wrote :

Yep I had the cdda2wav message before I installed icedax, now just the empty message

Revision history for this message
Steffen Röcker (sroecker) wrote : Re: brasero can't copy audio cd (useless error message)

I patched it to use icedax and it works now for me.
Maybe brasero should depend on icedax by default as rhythmbox also uses brasero to copy audio CDs.
(which doesn't work, it creates a new CD with sr0 as a file to copy)

summary: - Un-helpfull message when attempting to copy audio cd
+ brasero can't copy audio cd (useless error message)
tags: added: patch
Revision history for this message
betsbass (betsbass) wrote :

New Brasero version: 2.30.0-0ubuntu1
Same error message.

Revision history for this message
Nic (crustysnail) wrote :

Getting it too. First time it showed it said to install cdda2wav but it showed it twice as if it were two different things. Now doesn't list anything.

Revision history for this message
Knut Ovesen (knut-ovesen) wrote :

When I try to copy a CD with brasero on newly installled Ubuntu 10.04. Got the following error message: All required applications and libraries are not installed. And lists that toc2cue (program) and cdrdao (program) are missing. I installed cdrdao (sudo apt-get install cdrdao). Now I got the same error message but an empty list of what componets that are missing.

I think this worked fine on Ubuntu 9.10.

Revision history for this message
Redmar (redmar) wrote :

This still happens on the Lucid as of today, I get a prompt to install toc2cue, which seems to be absent from the repo's, not sure how to fix this.
I can also confirm that this issue did not exists on Karmic (9.10)

Revision history for this message
Jan Hoffmann (jan-hoffmann) wrote :

Still present in Lucid. This should really have been fixed before the release.

Revision history for this message
Jan Hoffmann (jan-hoffmann) wrote :

As a workaround, it's possible to create a "Readcd/Readom" image using Brasero and burning this image afterwards. But sadly this is far from a good solution for novice users.

Revision history for this message
Eugene Williams (freiheit-flug) wrote :

I'm still using Lucid Lynx RC, but this bug is very annoying..., hope it gets fixed soon.

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betsbass (betsbass) wrote :
Revision history for this message
betsbass (betsbass) wrote :

This is caused from a upstream commit "Check version of applications for plugins now":
http://git.gnome.org/browse/brasero/commit/?id=62bda5dab82ddba07b0d1af3af333860a97d39c3

So, a symlink workaround to icedax return a wrong version that expect from cdda2wav.

NOTE: this affect also cdrecord and mkisofs. The affected package maybe is cdrkit.

Revision history for this message
betsbass (betsbass) wrote :

brasero --burn-debug fail to load cdrecord,mkisofs and cdda2wav beacuse are a symlink to another application.
and fail with cdrdao because the version is too old.
attached.

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RavanH (ravanhagen) wrote :
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Amaury (ambagot) wrote :

Same happened to me, my 10.04 32-bits it prompted me to install cdda23waw, two times as it were two different packages.

Revision history for this message
Holstener Liesel (holstenerliesel) wrote :

I've got the same problem, but Jan Hoffmann's workaround is doing the job for the time being.

Revision history for this message
Nigel Babu (nigelbabu) wrote :

Thanks for the patch Steffen, since its not something we can package to fix the problem, I'm rejecting the patch. Like bassl has mentioned in the bug report, upgrading cdrdao is the way to go to fix this issue. Meanwhile, folks can use this workaround

tags: added: patch-rejected
removed: patch
Revision history for this message
RavanH (ravanhagen) wrote :

So then, would it help if more people subscribe to (or mark as "affects me too") https://bugs.launchpad.net/ubuntu/+source/cdrdao/+bug/495655 to urge the importance of a cdrdao upgrade or is that inappropriate use of launchpads bugboard?

Revision history for this message
Antonis Antonoulas (aantonis) wrote :

It also affects me too

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Michele Roviello (micheleroviello) wrote :

I have the same problem.

Revision history for this message
daqron (daqron) wrote :

Yeah, same here, on a Lucid fresh install.

Another good workaround is to install CDRDAO and use that as a standalone CD backup program. CDRDAO runs from the command line, and although its man page and documentation are rather byzantine, there is an excellent Ubuntu tutorial here: http://ubuntuforums.org/showthread.php?t=795181. Once you get CDRDAO working on its own you might not even want to go back to Brasero :)

Revision history for this message
svaens (svaens) wrote :

this is terrible.

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bomar070 (balasso-omar) wrote :

I Have the same problem with library cdda2wav

Revision history for this message
Willy Zaugg (feller19-2) wrote :

Same problem after Upgrade to 10.04 with a 64bit and a 32bit system.
Burning audio/data/ISO projects is OK.

To make 1:1 CD copies i installed 'GnomeBaker'

Revision history for this message
onlineaddy (onlineaddy) wrote :

I get the same error. Fresh install of Lucid, when I try to copy an audio CD it gives me this error:
"All required applications and libraries are not installed.
Please install the following manually and try again:."

It doesn't say what to install... BUG!

Revision history for this message
Neil (kingfisher) wrote :

Just tried to copy my lucid cd from the context menu and got the same:
All required applications and libraries are not installed.
Please install the following manually and try again:.

But the message ends there, no other info.

bomar070 (balasso-omar)
Changed in brasero (Ubuntu):
status: Confirmed → Fix Committed
status: Fix Committed → Confirmed
Revision history for this message
Neil (kingfisher) wrote :

Tried to burn an iso from context menu and got cd ejected, I expect this is the same issue.

bomar070 (balasso-omar)
Changed in brasero (Ubuntu):
status: Confirmed → New
status: New → Confirmed
assignee: nobody → Martin Meredith (mez)
Revision history for this message
Nigel Babu (nigelbabu) wrote :

bomar070, please don't assign bugs unless its to yourself and you're working on fixing it.

Changed in brasero (Ubuntu):
assignee: Martin Meredith (mez) → nobody
Revision history for this message
Neil (kingfisher) wrote :

Then please please please a brasero dev assign it. Now the mountall bug is fixed, this will be the final bug fix. Lucid will then be 100% bug free.
P.S. I do some times live in fantasy land.

Revision history for this message
bomar070 (balasso-omar) wrote :

I installed cdrdao but Brasero and tells me 'an old version. I installed the new version of cdrdao http://cdrdao.sourceforge.net/.
Brasero is the control of audio tracks on the disc but when you burn the disc ejects.
I think it is a problem of cdrdao to upgrade to Ubuntu 10.04.
Please assign the bug to a developer, I think that the bug is widespread and serious in a LTS.
Thanks

Revision history for this message
Neil (kingfisher) wrote :

Doing cdrecord -v -dao dev=1,1,0 /directory/filename.iso in a terminal works fine, brasero can make the images (cd or dvd) but can not burn them.

Revision history for this message
Marc MAURICE (dooblem) wrote :

Upgrading to cdrdao 1.2.3 seems to do the trick.
I used checkinstall the following way :
http://en.positon.org/post/Brasero-Bug-Copying-Audio-CD-in-Ubuntu-Lucid

Revision history for this message
Neil (kingfisher) wrote :

Not for me, the eject problem still exists

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Guiodic (Guido Iodice) (guido-iodice) wrote :
Revision history for this message
Alejandro Mery (amery) wrote :

can you please give some "Importance" to this issue?? brasero is *the* tool users have to deal with optical media, it's critical for many users.

Revision history for this message
Nigel Babu (nigelbabu) wrote :

I've written to the debian maintainer to update this package, hopefully, it should be fixed in maverick. If I can find the particular patch that fixes this bug, I'll try to get it into propsed

Revision history for this message
svaens (svaens) wrote :

From someone who doesn't actually do any coding work on Ubuntu, I don't like to criticize.... but ;
In terms of Ubuntu's commitment to providing as good a release as reasonably possible, this bug in particular is very disappointing. To read the words 'hopefully' and 'maverick' when considering a bug which affects a major component of the Ubuntu desktop (something that is part of the user experience, part of the OS itself, as brasero is very much weaved in as 'inbuilt functionality of Ubuntu') is a bit of a shock.
For those who can get around this, the more clever 'users' who can choose another alternative application to provide the same functionality (such as k3b) things are, while not nice, doable. There is a work around for us.
However, I have set up Ubuntu on the computer of my mother. This is hardly the kind of situation that some potential users can 'survive' with. I'd imagine there are many other such cases, and a bug like this, more than many other kinds of bugs, prevents the wider up-take of the OS. Considering the idea of Ubuntu 'just working' ... this particular bug breaks Ubuntu. It is one thing an application like Gimp having a bug, as it is not a major part of 'the user experience'. But Brasero?

There should be more importance in fixing bugs like this. Where is shuttleworth? This is not just a papercut, it is a bit deeper.

Revision history for this message
Nigel Babu (nigelbabu) wrote :

I'm a volunteer developer to the project. For what its worth, I've been trying to do this for the past 4 hours without success because CVS repositories are a bit difficult to dissect. I've also written to the debian maintainer. I also intend to provide the package through a ppa if I can't the fix directly into Lucid. A little patience would be much appreciated.

Revision history for this message
svaens (svaens) wrote :

sorry. My comment was not intended to be directed at volunteers, or indeed, at the developers at all. More at those within the Ubuntu 'organisation' organising the priority of such work.

As I mentioned, I am not happy to be criticizing. And if there were something I could do, I would gladly do it. To be honest, I am not sure how or where I could start, or who to contact to start getting involved generally. Even though I am a developer professionally.
Indeed, If anyone could give me some insight as to how I could help more, I would appreciate it.

Revision history for this message
Neil (kingfisher) wrote :

It would be nice if as svaens said 'users can choose another alternative application to provide the same functionality' but for me, k3b makes coasters, all is fine until finalise (which it tries to do in 4 seconds) which fails, and no the disk is not readable.

GnomeBaker intermittently makes coasters (reason unknown), the solution which is pretty much gauranteed to work for me, is as I have previously mentioned, (code)cdrecord -v -dao dev=1,1,0 /directory/filename.iso(end code) dev=1,1,0 is where my dvd burner lives, to find yours do, (code)cdrecord -scanbus(end code) the finalise works and takes about 19 seconds.

Revision history for this message
Neil (kingfisher) wrote :

For anyone who is new to Ubuntu (linux) and reading this, what should be copy/pasted are the characters between the (code)(end code) delimiters.

the results of 'cdrecord -scanbus' (not including the ' marks) in my terminal are:
scsibus1:
 1,0,0 100) 'HITACHI ' 'DVD-ROM GD-2500 ' 'A012' Removable CD-ROM
 1,1,0 101) 'HL-DT-ST' 'DVD-RAM GH22LP20' '1.04' Removable CD-ROM
 1,2,0 102) *
 1,3,0 103) *
 1,4,0 104) *
 1,5,0 105) *
 1,6,0 106) *
 1,7,0 107) *

On my system HL-DT-ST is in fact, a 4 week old, new LG burner, so figure out the corecty one for you, from your results of 'cdrecord -scanbus' and edit your command so as to point to the right device.

Revision history for this message
Neil (kingfisher) wrote :

This issue must be really getting to me - seems its made me forget how to spell 'correct' !!!

Revision history for this message
Neil (kingfisher) wrote :

P.S. A directory in windows speak is a folder

Revision history for this message
cdir (carlos-insunza) wrote :

i installed cddao 1.2.3 with a link tutorial that is above, and brasero started copying, it seems very slow to me, but it works. The problem persists because brasero is unable to burn the image.

If you look at Brasero Extensions, you will see many problems: cdrdao version problem, cdda2wav cannot be find, cdrecord is a symlink pointing to another program, cannot find dvdauthor, mkisofs has the same problem, cannot find readcd, cannot find vcdimager.

This seems to me a major compilation problem.

Revision history for this message
cdir (carlos-insunza) wrote :

completing the information, i found that

/usr/bin/cdrecord -> wodim
/usr/bin/mkisofs -> genisoimage
/usr/bin/cdda2wav -> icedax (i installed icedax)

it seems that brasero won't work, for cd copying or burning, whith the software provided wihth Ubuntu Lucid.

Revision history for this message
cdir (carlos-insunza) wrote :

looking at bugzilla https://bugzilla.gnome.org/show_bug.cgi?id=617222 / it seems to be a new braser version that should resolve a part of the problems.

has anybody tryed?

Revision history for this message
Neil (kingfisher) wrote :

Hi cdir,

Are you referring to updating cdrdao 1.2.2 to cdrdao 1.2.3? Beacause on my lucid with cdrdao 1.2.2 brasero can produce images of all cd/dvd media types but can not burn them, (been using cdrecord in a terminal for that).

After updating to cdrdao 1.2.3 I still couldn't burn with brasero, but also brasero would no longer produce bin cue's from audio cd's so reverted back to cdrdao 1.2.2 and it then made bin cue image files.

This issue is far from fixed.

Revision history for this message
Sebastien Bacher (seb128) wrote :

The issue has been fixed upstream according to https://bugzilla.gnome.org/show_bug.cgi?id=617222

Changed in brasero (Ubuntu):
importance: Undecided → Low
status: Confirmed → Fix Committed
Revision history for this message
Neil (kingfisher) wrote :

How do I download brasero 2.30.2

Revision history for this message
Pedro Villavicencio (pedro) wrote :

Neil you can download it from ftp.gnome.org .

Revision history for this message
Neil (kingfisher) wrote :

Thank you Pedro

Revision history for this message
Neil (kingfisher) wrote :

Thanks again for your help, but I have been unable to find brasero 2.30.2 at ftp.gnome.org.

Changed in brasero:
status: Unknown → Fix Released
Revision history for this message
bomar070 (balasso-omar) wrote :
Revision history for this message
bomar070 (balasso-omar) wrote :

Released a patch for ubuntu 4.10 or do you install the new version?
I hope that the maintainers fit a patch for ubuntu 10.04.
Thanks

Revision history for this message
renbag (renbag) wrote :

I have made packages of brasero-2.31.2 using the sources from ftp.gnome.org,
They are available on my ppa archive: https://launchpad.net/~renbag/+archive/ppa
However, with cdrdao_1.2.2 the plugin still complains that the version is too old. It is OK with cdrdao_1.2.3.
If I did not make mistakes, for me the problem is not solved upstream.

Revision history for this message
bomar070 (balasso-omar) wrote :

I have installed the ppa and updated Brasere at the version 2.31.2, installed cdrda 1.2.3 but the problem persist.
brasero analyzes the audio tracks on cd but before burning the CD ejects
Thaks

Revision history for this message
Neil (kingfisher) wrote :

Hi bombar070,

I had tried just cdrdao_1.2.3 which worsened things (see post 48) and reverted back to cdrdao_1.2.2.

I temporarily enabled system->administration->software sources->updates tab Proposed updates (Lucid updates)

And downloaded just brasero 2.30.1-0ubuntu2 and brasero-common 2.30.1-0ubuntu2

CD's burn OK haven't tried DVD's yet though.

Revision history for this message
bomar070 (balasso-omar) wrote :

Hi Neil
I have uninstalled Brasero and installed Brasero that you suggest but the problem persist......
I hope an official update. I think the problem is with cdrdao. Version 1.2.2 for Brasero is old.
I install cdrdao 1.2.3 with

cd downloads
cd cd cdrdao-1.2.3
. / Configure
make
sudo make install

is correct or not?

Thanks to all

Revision history for this message
renbag (renbag) wrote :

This is what happens on my system:
- with brasero-2.30.0 and cdrdao-1.2.2 I cannot make cd-audio images and cannot copy cd-audio on the fly
- with brasero-2.30.0 and cdrdao-1.2.3 I can make cd-audio images and cannot copy cd-audio on the fly
- with brasero-2.31.2 and cdrdao-1.2.2 I cannot make cd-audio images and can copy cd-audio on the fly
- with brasero-2.31.2 and cdrdao-1.2.3 I can make cd-audio images and can copy cd-audio on the fly
So we need both packages upgraded to solve this bug.

Revision history for this message
Manuel (manuel-schulte) wrote :

Hi,

Still having the problem with mainstream lucid (remark: I did the upgrade from karmic while still in beta 2, but since then kept the system up-to-date).
My last update: yesterday (2010-05-30)

The workaround proposed by daqron (post #22) succeeds for me. I'm using cdrdao v1.2.2 (the version that gets installed with lucid). The problem seems indeed to be coming from brasero (2.30.0), not from cdrdao (1.2.2).

Although the howto is very neat and clear, it's not quite for newbies...
Lucid is a LTS! So, I don't feel like installing things manually outside the official repository like suggested by several posts above, or even recommend it. Furthermore, this is even less for newbies and it could jeopardize the system's stability by introducing unmet(table) dependencies.

An effective fix would thus be greatly appreciated.

Many thanks in advance.
Keep up the good job, lucid is a fantastic distro ;-)

Kind regards,
Manuel

Revision history for this message
Willy Zaugg (feller19-2) wrote :

@Renzo,
I installed Brasero 2.30.2 from your PPA and Cdrdao 1.2.3. On my 2 sytems (Lucid, 64Bit / Lucid 32Bit) amd installed Icedax too.
Testet: making/burning an Audio-CD with mp3-Songs, Data-CD with different Files, ISO-CD and 1:1 Copie of an Audio-Disk.
All works perfect. (Not testet to make DVD's)

Thanks
Willy

Revision history for this message
renbag (renbag) wrote :

I've also put cdrdao-1.2.3 and gcdmaster-1.2.3 packages in my ppa: https://launchpad.net/~renbag/+archive/ppa
They have been build without any of the debian patches used for the 1.2.2 version (but many of them were already merged upstream). They work well with cd-audio in my system.

Revision history for this message
Michał Faflik (faflu) wrote :

My God! Basic cd-burning Ubuntu application is not working. How can I advertise Ubuntu if such basic functionality as copying CD's is not working?! K3b - that works straight away belongs to KDE. I want Gnome!

Revision history for this message
Andrea Campolonghi (acampolonghi) wrote :

I have replaced brasero with Gnome Baker.
I have to admit that bugs like theses should be solved in 2 days ..... otherwise the whole distro loose credibility!!!!!
Btw what is nice is that you just need to look into the repo and you can find a brasero substitution in minutes.

Revision history for this message
Alejandro Mery (amery) wrote :

and they have the face to tag it "low importance" :(

Changed in brasero (Ubuntu):
importance: Low → Medium
Revision history for this message
Alejandro Mery (amery) wrote : Re: [Bug 529696] Re: brasero can't copy audio cd (useless error message)

thanks :)

On Tue, Jun 1, 2010 at 22:16, Pedro Villavicencio <email address hidden> wrote:
> ** Changed in: brasero (Ubuntu)
>   Importance: Low => Medium
>
> --
> brasero can't copy audio cd (useless error message)
> https://bugs.launchpad.net/bugs/529696
> You received this bug notification because you are a direct subscriber
> of the bug.
>

Revision history for this message
Vincent Caron (vincent-zerodeux) wrote : Re: brasero can't copy audio cd (useless error message)

I used this workaround on Lucid, which wraps icedax and pretends to be "cdda2wav 2.0.0" : create a /usr/local/bin/cdda2wav executable file with:
<code>
#!/bin/sh

# See http://launchpadlibrarian.net/41444030/cdda2wav.patch
# and https://bugs.launchpad.net/ubuntu/+source/brasero/+bug/529696

if [ "$1" = "--version" ]; then
  echo "cdda2wav 2.0.0" >&2
  exit 0
fi

exec /usr/bin/icedax "$@"
</code>

Then "aptitude install icedax". You might need to "pkill gvfsd-burn" which seems to cache the plugin test.

And "brasero -c" now works here.

Revision history for this message
svaens (svaens) wrote :

Surely those like Shuttleworth can't know about this bug? It is a scandal; Him preaching what a 'success' this release has been when such a fundamental piece of "inbuilt" functionality is being ignored in the state that it is. It would be unfortunate enough if this were just another release. But this is the LTS. This should be given more attention. Like others have said; How are we, as Ubuntu users, supposed to endorse and/or demonstrate a 'new' OS to a friend, colleague, or whatever, when we have to void such a fundamental piece of functionality ..... what excuse do we come up with when someone we are showing wants to test it?
What do we tell them, once they have installed, when they, the new user straight from windows, discovers that a simple 'copy CD' doesn't work?

Revision history for this message
Pedro Villavicencio (pedro) wrote :

Could you try the brasero package which is on the proposed repository? upstream said that version might fix the issue, if not please comment here. By the way this is a bug tracker not a forum, please only add comments which are going to help the bug to be fixed not random comments, you can always open a new post on the forums to do that, if you want this to be fixed then help us to keep the discussion only related to ways to fix the bug, workarounds or more information. Thanks in advance.

Revision history for this message
renbag (renbag) wrote :

For me the package in proposed (brasero_2.30.1-0ubuntu2) does not work.
I cannot make images of cd-audio and cannot copy cd-audio on the fly. I always get an error saying that all the necessary applications and libraries are not installed.
I can do both operations with the packages in my ppa (see comments #56, #60 and #63).

Revision history for this message
Richard Crisman (rcrisman) wrote :

Tried to copy a music CD and it failed with all applications and libraries are not installed.

Revision history for this message
Jaime Pereira (jaimepereira) wrote : Re: [Bug 529696] Re: brasero can't copy audio cd (useless error message)

 I had some problems to copy CD/DVD with Brasero but after the last kernel
update it looks everything is fine.

--
Jaime Pereira
https://launchpad.net/~jaimepereira
OpenPGP keys: B4813835
---------------------------------------------------

Revision history for this message
Pedro Villavicencio (pedro) wrote : Re: brasero can't copy audio cd (useless error message)

Could somebody else also try that kernel update and see if it's work fine? otherwise please comment on the upstream bug tracker here: https://bugzilla.gnome.org/show_bug.cgi?id=617222

Revision history for this message
wilkushka (patrick-wolf-wilkushka-deactivatedaccount) wrote :

I have just done an update and still have the same esoteric error message:

All required applications and libraries are not installed.
Please install the following manually and try again:
cdda2wav (application)
cdda2wav (application)

I installed it as suggested:

sudo apt-get install cdda2wav

It actually installed the package icedax.

I tried again to copy an audio CD with Brasero and... Same error message even more esoteric:

All required applications and libraries are not installed.
Please install the following manually and try again:

This time there is no suggested applications and libraries to install. Just a blank line.

So to me the bug is not resolved at all. Can you tell us Jaime Pereira how you managed to get it work properly after an update? This does not work for me.

Revision history for this message
renbag (renbag) wrote :

Upstream developers have already stated in comment 4 of the relative bug (https://bugzilla.gnome.org/show_bug.cgi?id=617222) that:
"it turns out that cdrdao 1.2.2 recognizes "cdrdao version" as an illegal command and since brasero expect a precise string for parsing version, and in the case of 1.2.2 it does not get it, it fails."
and that:
"The plugin associated with cdda2wav was designed to work with the cdda2wav coming from the cdrtools package. Up until now, it would refuse to work if it turned out cdda2wav was a symlink.... Now I turned off this mechanism just for cdda2wav plugin in next version which means that it should work with a symlink to icedax now".

So it seems that the kernel has nothing to do with this bug and we need updated versions of brasero and cdrdao to solve it.

Revision history for this message
wilkushka (patrick-wolf-wilkushka-deactivatedaccount) wrote :

I doubted that the kernel was responsible for this bug. I am just curious how Jaime Pereira could manage to get it worked simply after updating to the latest provided kernel update. To me the issue has not changed and the bug is still there. I have been unable to copy audio CD since I installed lucid. My former release was hardy and Brasero worked like a charm. I am looking forward to a new update of Brasero which solves this damning bug.

Revision history for this message
froverio (fred-r) wrote :

After kernel update this day, i have always the prolem.

Linux desktop 2.6.32-22-generic #36-Ubuntu SMP Thu Jun 3 19:31:57 UTC 2010 x86_64 GNU/Linux

Revision history for this message
renbag (renbag) wrote :

Can someone else test the packages in my ppa? This can be of help to developers to make updated official packages.
(https://launchpad.net/~renbag/+archive/ppa)

Revision history for this message
froverio (fred-r) wrote :

I confirmed, after ppa add and update, it's always ko.

Revision history for this message
Jaime Pereira (jaimepereira) wrote : Re: [Bug 529696] Re: brasero can't copy audio cd (useless error message)

I'm sorry my misinformation about Brasero. I still can not copy audio CDs,
 just successfully copied DVD.
Jaime Pereira
https://launchpad.net/~jaimepereira
OpenPGP keys: B4813835
----------------------------------------------------------------------

On Fri, Jun 4, 2010 at 4:10 PM, wilkushka <email address hidden>wrote:

> I doubted that the kernel was responsible for this bug. I am just
> curious how Jaime Pereira could manage to get it worked simply after
> updating to the latest provided kernel update. To me the issue has not
> changed and the bug is still there. I have been unable to copy audio CD
> since I installed lucid. My former release was hardy and Brasero worked
> like a charm. I am looking forward to a new update of Brasero which
> solves this damning bug.
>
> --
> brasero can't copy audio cd (useless error message)
> https://bugs.launchpad.net/bugs/529696
> You received this bug notification because you are a direct subscriber
> of the bug.
>

Revision history for this message
gromiko (adpg) wrote : Re: brasero can't copy audio cd (useless error message)

Installing gnomebaker gives me the following error:

Untrusted packages could compromise your system's security.
You should only proceed with the installation if you are certain that
this is what you want to do.

  libswscale0 libtwolame0 libavutil49 gstreamer0.10-plugins-ugly gnomebaker
  libavcodec52 gstreamer0.10-ffmpeg icedax liba52-0.7.4 libpostproc51
  libgsm1 libdvdnav4 libdvdread4 libschroedinger-1.0-0 libavformat52
  libsidplay1 libmad0 libid3tag0 libopencore-amrnb0 libopencore-amrwb0
  libmpeg2-4

So that means for me that substituting a bug for system security is a no go situation.

I also agree that this is a part of basic system so its like the old joke of M$ not working and now the Win users are laughing at us. The joke is on us this time.

I think that gnome has a better footing (at least with me) so getting a k3b working equivalent would be awesome.

Changed in brasero (Ubuntu):
status: Fix Committed → In Progress
status: In Progress → Fix Committed
Revision history for this message
svaens (svaens) wrote :

I noticed a brasero update this morning.
I installed.

The attempt to copy a CD resulted in the following:

(note: I didn't think to write it down as it was happening, and a subsequent attempt in copy does not go through the whole process).

note 2: I am running Gnome, ; somehow kpackagekit managed to slip onto my system. Perhaps because I use kaffeine?

1. right click on desktop CD icon 'Copy Disc'
2. Copy Disc dialog appears; click 'Copy' button
3. KPackageKit appears!!!! (what the hell!? This is gnome i'm running here!)
4. kPackageKit tells me an the brasero daemon or something (sorry... didn't write it down) wants to install cdrdao.
5. I click 'Install' on the kPackageKit dialog
6. This fails
7. kPackageKit tells me an the brasero daemon or something wants to install cue2toc
8. This fails
9. whole process fails.
10. hope lost.

Revision history for this message
od (juanmauhay) wrote :

Installed gnome baker and now brasero works. If brasero fails again I still could use gnome baker.

Revision history for this message
Pedro Villavicencio (pedro) wrote :

This is not a gnome-baker or kpackagekit report, if you're having issues with those please open a new bug report, thanks.

Revision history for this message
Davide Riboli (davideriboli) wrote :

Hi friends,

here's my experience:

1] yesterday I've installed Ubuntu Lucid on my Fujtsu Siemens Scaleo;

2] all required updates done;

3] today I've tried to copy an audio CD;

4] same bug;

5] found this page;

6] tried every trick [adding GnomeBaker and installing new Brasero included]: no way;

7] k3b works out of the box.

Revision history for this message
wilkushka (patrick-wolf-wilkushka-deactivatedaccount) wrote :

Did an update today and was glad to notice that Brasero was part of the provided update packages which could solve the problem. Tried to copy an audio CD. Same error:

All required applications and libraries are not installed.
Please install the following manually and try again:
cdda2wav (application)
cdda2wav (application)

I thought this could have fixed the bug (Brasero version 2.30.1). My question is how does this new update of Brasero differ from the previous release?

Revision history for this message
pdevries (pdevries) wrote :

Why not make a silly dummy package with something like the fix in #68. Then brasero could depends on that. For me the cdda2wav provided by icedax works, but only when "fixed" like #68.

Isn't it a basic expectation that unskilled users can copy a cd? Why wasn't this a showstopper bug?

Revision history for this message
Michał Faflik (faflu) wrote :

Renzo's fix (comment #56) is working right. Thanks Renzo!

Revision history for this message
wilkushka (patrick-wolf-wilkushka-deactivatedaccount) wrote :

Sorry but Renzo's patch didn't work for me.

Revision history for this message
Reloweb (reloweb) wrote :

Why doesn't this fixed version go into the official repository?

Revision history for this message
Cesare Mastroianni (cece) wrote :

This comment came from another bug report (bug #581896) which appeared to be a duplicate of this on.

(Thanks to Lesmana Zimmer) Today I discovered about Renzo's PPA. I downloaded it. I tried it. The bug vanished. Now brasero works well, at least for me.

Grazie Renzo. Thanks You all.

Ciao from Italy.
CM

John Garland (johnnybg)
Changed in brasero (Ubuntu):
status: Fix Committed → Fix Released
Revision history for this message
Nikolaus Filus (nfilus) wrote :

@John Garland:
How can you change the status to "Fix released", if there is only an unofficial fix from a PPA?! Fix released means "done, closed, go along", but as long as there is no correct package in the official ubuntu sources, most people will have the problem.

Status for "brasero (Ubuntu)" should be "in progress" unless someone pushes the updated package and/or the patch into the official repositories.

Revision history for this message
renbag (renbag) wrote :

There must be official packages to mark a bug as "Fix released". I think this is not the case at the moment.

Changed in brasero (Ubuntu):
status: Fix Released → Confirmed
Revision history for this message
wilkushka (patrick-wolf-wilkushka-deactivatedaccount) wrote :

No change at this time (5-15 pm CEST) for me after an update. No fix at all provided in the official repository. It may come later hopefully. So today it is not fixed and should be marked as "fix underway".

Revision history for this message
bobreid (bobreidg) wrote :

I have also been experiencing the same error and failures, and have produced nothing but junk cd's using GnomeBaker.

This bug (and it's handling) is an utter shock, and caught me off guard. It gives an otherwise stellar distro a black eye. I wish the team luck with it and better decision making in the future.

Revision history for this message
bobreid (bobreidg) wrote :

A correction to my last post; GnomeBaker in Lucid is writing usable copies of my audio cd's, it is my cd player that is junk and needed some maintenance (doh).

Revision history for this message
eden6000 (eden6000) wrote :

I don't mean to be offensive to anyone, my aim is to be constructive, this is the preamble...I wanted to say that I personally have solved the problem taking cdrdao ver. 1.23 from a puppy linux forum and brutally copying into /usr/bin; now brasero doesn't complain anymore that the plugin is old, and I've been able to copy a data cd with no problem. BUT let me say: THIS IS NOT ACCEPTABLE! Don't get me wrong, but we can't have programmers that spend their precious time making a fancy cube rotate, AND THE DEFAULT BURNING APPLICATION DOESN'T COPY A CD! this bug (and there are many others duplicate) was opened in February! I am not a programmer, but I think that essential bugs like this MUST be solved in hours! You have to investigate WHY brasero complains, why it asks for the libraries? ok, but if giving it a new library solves the problem, then go for it! Tell Ubuntu maintainers to pull in this new cdrdao and everything works! Then you'll take your time to investigate, but in the meanwhile the newbie won't go back to windows because he can't copy a cd! You'll agree with me that bugs like this are frustrating, you go to your friend telling him to try this marvelous Linux that is ages forward his windows and when he tries to copy a cd he can't! Come on, it's not possible! Ubuntu is simple, it lets you do by default not tons of things, but they are essential things, at least these ones MUST be perfect.
p.s.: I still haven't found a solution for the other bug (from my point of view essential too), the one that blanked dvds are not recognized by brasero (but are by gnomebaker, for example).

Revision history for this message
donarntz (donarntz) wrote :

It does seen odd that this basic function does not work. I would like to be able to burn a cd or two without resorting to nero or pulling massive amounts of hair out.

Revision history for this message
Gerhard Maag (gp-maag) wrote :

Renzo's PPA fix works for me, but it still takes upwards of 45 minutes just to copy a cd. That's just nuts. Sound Juicer extracts a cd in 4 minutes. For me Brasero remains nearly unusable, even with the fix. I'd just a soon exact to .wav and burn the tracks as a new project. It isn't a 1:1 copy, but it doesn't take all day.

description: updated
Revision history for this message
Mike Coleman (tutufan) wrote :

Another data point: I upgraded a machine to LTS last night, and I'm seeing the bug being described here.

Revision history for this message
Bruce Pieterse (octoquad) wrote :

I ran into this problem today, however my first cd copy worked fine, second copy worked fine, then the third one displayed the message "All required applications and libraries are not installed. Please install the following manually and try again:." The source disc wasn't changed, however the following packages were installed from before the third attempt failed:

source: /var/log/apt/history.log
Start-Date: 2010-06-25 13:12:00
Upgrade: wine1.2 (1.1.42-0ubuntu4, 1.2~rc4-0ubuntu1~lucidppa1), libndesk-dbus1.0-cil (0.6.0-4, 0.6.1a+git20090427-0ubuntu1~10.04~dockycore1), gtg (0.2.4-1ubuntu1, 0.3-0~ubuntu108), wine (1.1.42-0ubuntu4, 1.2~rc4-0ubuntu1~lucidppa1), ttf-symbol-replacement (1.1.42-0ubuntu4, 1.2~rc4-0ubuntu1~lucidppa1), transmission-common (1.93-0ubuntu0.10.04.1, 2.00-0ubuntu1~ppa1), transmission-gtk (1.93-0ubuntu0.10.04.1, 2.00-0ubuntu1~ppa1)
End-Date: 2010-06-25 13:12:57

The above were installed from PPA's provided by Ubuntu Tweak. These are stable updates.

I tried running brasero with --brasero-burn-debug and saved the ouput (attached).

Line 104: "BraseroBurn: (at burn-plugin-manager.c:493) Load failure, no GType was returned
"cdrecord" is a symbolic link pointing to another program". Which points to /usr/bin/cdrecord -> wodim*

Revision history for this message
Bruce Pieterse (octoquad) wrote :

Oops, thought I could carry on typing after I uploaded the file. :P

Continuing...

Line 144-145: "BraseroBurn: (at burn-plugin-manager.c:493) Load failure, no GType was returned
"readcd" could not be found in the path"
There is no "readcd" for libbrasero-readcd.so located at /usr/lib/brasero/plugins/libbrasero-readcd.so

Line 187-188: "BraseroBurn: (at burn-plugin-manager.c:493) Load failure, no GType was returned
The version of "cdrdao" is too old.
Current version installed is 1.2.2"

Line 207-208: "BraseroBurn: (at burn-plugin-manager.c:493) Load failure, no GType was returned
"mkisofs" is a symbolic link pointing to another program."
Points to /usr/bin/mkisofs -> genisoimage*

Line 365: BraseroBurn: (at burn-plugin.c:1268) Module audio2cue has no check config function
Not to sure if that could be a problem.

Line 411: BraseroBurn: (at burn-plugin.c:1268) Module File Downloader has no check config function
Not to sure if that could be a problem either.

Line 423-424: BraseroBurn: (at burn-plugin-manager.c:493) Load failure, no GType was returned
"cdda2wav" is a symbolic link pointing to another program
Points to /usr/bin/cdda2wav -> icedax*

Line 447, 587, 610: BraseroBurn: (at burn-plugin-manager.c:201) Plugin set to active. cdda2wav is inactive
Line 473, 597, 620: BraseroBurn: (at burn-plugin-manager.c:201) Plugin set to active. mkisofs is inactive
Line 477, 599, 622: BraseroBurn: (at burn-plugin-manager.c:201) Plugin set to active. cdrdao is inactive
Line 481,601, 624: BraseroBurn: (at burn-plugin-manager.c:201) Plugin set to active. readcd is inactive
Line 482, 602, 625: BraseroBurn: (at burn-plugin-manager.c:201) Plugin set to active. cdrecord is inactive
Line 487, 604:, 627 BraseroBurn: (at burn-plugin-manager.c:201) Plugin set to active. wodim is active (that seems fine, right?)

Line 642, 684: BraseroBurn: (at brasero-caps-session.c:847) Output not supported Image CDRDAO
Line 647, 689 : BraseroBurn: (at brasero-caps-session.c:847) Output not supported Image CLONE
Line 664, 706, : BraseroBurn: (at brasero-caps-session.c:847) Output not supported Image CUE
Line 676, 718 : BraseroBurn: (at brasero-caps-session.c:847) Output not supported Image BIN

etc etc...

I decided to try and update cdrdao to version 1.2.3 from http://en.positon.org/post/Brasero-Bug-Copying-Audio-CD-in-Ubuntu-Lucid.
I ran into a dependancy problem with g++ (sudo apt-get install g++), but behold, after the update it worked! :)

Sorry for the long bug report. hehe

Revision history for this message
eden6000 (eden6000) wrote :

Today's Brasero upgrade to 2.30.2 seems to have solved the problem with audio cd, without the need to upgrade cdrdao; it still remains however for data cd, as launching "copy cd" still asks to install plugins without telling you which ones....

Revision history for this message
Juan Jose Pablos (cheche) wrote :

is this bug going to be included on lucid 10.04.1?

Revision history for this message
itsols (itsols) wrote : Re: [Bug 529696] Re: brasero can't copy audio cd (useless error message)

Sorry, this is a little beyond me. What do you mean by if the bug is going
to be in 10.4.1? All details of my OS were included in the bug report.

On 30 June 2010 16:27, Juan Jose Pablos <email address hidden> wrote:

> is this bug going to be included on lucid 10.04.1?
>
> --
> brasero can't copy audio cd (useless error message)
> https://bugs.launchpad.net/bugs/529696
> You received this bug notification because you are a direct subscriber
> of a duplicate bug.
>

--
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Revision history for this message
SIFS (fabio-scandura) wrote : Re: brasero can't copy audio cd (useless error message)

I had the same experience as of comment #75, i.e. wrote by wilkushka on 2010-06-04.
Nothing esoteric, just bugs.

Revision history for this message
Jaime Pereira (jaimepereira) wrote : Re: [Bug 529696] Re: brasero can't copy audio cd

With the last Brasero updated I have my laptop burning and copy CD's and my
desktop off.
Laptop: ASUS A6JC Genuine Intel(R) CPU T2250 @ 1.73GHz
Desktop: Genuine Intel (R) Pentium 4 CPU 775V88
I check all the packages installed in both machines and I have no diference.

--
Jaime Pereira
https://launchpad.net/~jaimepereira
OpenPGP keys: B4813835�

> --
> brasero can't copy audio cd (useless error message)
> https://bugs.launchpad.net/bugs/529696
> You received this bug notification because you are a direct subscriber
> of the bug.
>

Revision history for this message
mavosaure (mavosaure) wrote : Re: brasero can't copy audio cd (useless error message)

Hi!

Yesterday, we just had the problem with 2 laptop using Ubuntu Lucid, trying to copy an audio CD.

The first (Ubuntu i386) was asking about cdda2wav which was missing, and the second (Ubuntu amd64) reported an internal error and create an empty log.

After reading theses comments I tried 2 things ;
 - I installed the package icedax (#4)
 - I updated brasero (3 packages, including the runtime) from the "proposed" repository using 2.30.2-0ubuntu1 (i think it has just been pushed into "update" today)

With theses 2 actions, simple copy of an audio CD works (I didn't make any other test). Performing just one is not sufficient.

Burned CD audio are OK but there's still new problem :
 - info text are burned even if there's no one (and the burning process become longer)
 - progress bar doesn't work any more.

I hope it could be useful.

Revision history for this message
mavosaure (mavosaure) wrote :

Looking to https://wiki.ubuntu.com/Bugs/Importance, doesn't have we to change the importance of this bug report to high or critical?

Revision history for this message
RussCondon (rggcondon) wrote :

Is there any news about a solution to Brasero Functionality?

I just upgraded to Lucid and I get the same error message when trying to use 'Disc Copy':

"All required applications and libraries are not installed.
Please install the following manually and try again:."

This function worked fine in Karmic.

Also with other functions, Brasero tries to download new packages - fails and says:
"KPackageKit is missing"

I have both KPackageKit and cdrdao installed. I have tried uninstalling all three (including Brasero) and re-installing but get the same messages.

I know that this bug was reported as 'fixed' earlier, but it doesn't seem so to me. Any help would be appreciated.

Thanks for your help with this!

Revision history for this message
RussCondon (rggcondon) wrote :

 My Problem got resolved by the solutions posted in Bug # 115829 and #115271.

Brasero (Lucid - v2.31.2) is now working perfectly in every function I have tried - better than in Karmic!

The suggestion in # 115271 may add some functions - but the suggestion in Bug # 115829 (system update - Brasero uninstall and re-install using terminal) COMPLETELY solved my problem.

Thanks!!

-Russ

Revision history for this message
Neil (kingfisher) wrote :

Hi Russ,

Sorry if I sound a little like Kryten in Red Dwarf, but Bug #115829, 'firefox won't start after installing bad plugin, In a freshly-installed, fully-updated Feisty - 7.04.'

I'm not making the connection.

Revision history for this message
Reloweb (reloweb) wrote :

Upgrading from the PPA the problem isn't solved for me...

Revision history for this message
svaens (svaens) wrote :

Also nothing solved for me; tried uninstalling also, rebooting, re-installing, still the same message:
All required applications and libraries are not installed:
Please install the following manually and try again
cdda2wav (application)
cdda2wav (application).

And yes, it shows that cdda2wav twice.

Revision history for this message
TonyR (rooneyo) wrote :

Hi

I get the error "please install the following libraries manually - libdvdcss.so.2" - twice when trying to burn DVD copies. Is this related to the issue discussed in this thread? I have manually updated these libraries and it makes no difference to the error and the application completely fails every time.

I am dismayed that such a catastrophic bug could slip through the cracks which really undermined the credability of Ubuntu.

Where is the pre release testing and per review gone?

Revision history for this message
renbag (renbag) wrote :

Your problem is not related to this bug: you are trying to copy an encripted DVD, for which you need to install the 'libdvdcss2' package from the medibuntu repository.

Revision history for this message
joseielpi (joseielpi) wrote :

I have the same bug, exactly as described bay message #115.

Revision history for this message
postenga (gustavovasconcelos) wrote :

Can't copy DVD...encripted or not. I tried the cdrdao version 1.2.3 but didn't help at all.

Revision history for this message
Ryan Keyes (musicman374) wrote :

I can confirm this issue, but I have slightly different results. After I installed cdda2wav, it just says an error has occured, and specifically it says an internal error has occured and I saved the log and this is all it said:

Checking session consistency (brasero_burn_check_session_consistency brasero-burn.c:1741)
Unsupported type of task operation
Session error : An internal error occurred (brasero_burn_record brasero-burn.c:2839)

So slightly different, but happens when making 1:1 copies.

Revision history for this message
CE Schudeck (ce-schudeck) wrote :

I can confirm this bug, it's present in all the machines i do support for, roughly 50.

Revision history for this message
Šimánek (jasonsimanek) wrote :

I did what #112 suggested:

1. Run software update
2. Via terminal and apt-get removed brasero
3. Via terminal and apt-get installed brasero

Now brasero CD copy functionality is restored. Not sure if running it via terminal matters. Doing it via Synaptic/Ubuntu Software Center might have same result.

Revision history for this message
Aymeric (mulx) wrote :

Same bug here!

Removing brasero and reinstalling doesn't work.
Using package from ppa of renbag doesn't fix anything.

So, now I use K3b... yes this use a lot of library but I can copy audio cd ...

It's great to publish a stable release with more bugged software & package than the Debian Experimental!!!!! :@
I'm sure than Ubuntu team is able to release a unstable version by copying an old stable of Debian!!

Best regards,
Aymeric

PS: I attach the "very" useful bug information from brasero, I'm sure that with this one you should be able to found answer to life the universe and everything .... (sarcastic)

Revision history for this message
renbag (renbag) wrote :

From your session log it seems to me that your problem is different from the one described in this bug report.

Revision history for this message
Aymeric (mulx) wrote :

I'm not developer of brasero, but I can certify that this brasero-session.log was generated by brasero when I do this exactly this step:
1-Insert audio disk
2-Open brasero
3-Select disk copy "(create 1:1 copy of a CD/DVD)"
4-Select copy
5-"An error occurred, do you want to save log" (or some thing similar, I didn't remember exact message)
6-Installing a software that allow my customer to copy their audio disk.

That's all

Revision history for this message
lavezarez (lavezarez) wrote :

I have to agree with most who commented here.

CD/DVD burning is an essential piece in the OS. It's pretty embarrassing to have buggy burners, and puts off a lot of people and justifies a lot others to go back to Windows.

and this thread is 5 months old, with no solution in sight???

Revision history for this message
itsols (itsols) wrote :

Huh? Who says that burning with Brasero is essential - lol... I had enough trouble with it and simply stuck to GnomeBaker. It's doing it's job.

At least we can burn without major hiccups... In my case, ever since I upgraded to 10.4, I've had an ocean of issues, from freezing laptop, to crashes into low graphics mode, and printing issues over LAN...

It's just that I can't afford to switch back to Windows (although I have a genuine copy) since I do quite a bit of LAMP development. Anyway, none of these are relevant but the bottom line is that after the 2008 releases, Ubuntu seems to be cross-wired.

I'll wait the next three months as I'm finishing some work and then consider fixing bugs myself.

In the mean time, I'm hoping for the best.

Revision history for this message
Will Bickerstaff (willbickerstaff) wrote :

If this isn't fixed (I have no hardware with burning capability anymore so can't test if the original bug actually is fixed or not) Then this is a real goof for Ubuntu. This bug was initially posted while Lucid was still in alpha (Where maverick is now) IMHO this should have received attention before Lucid was released. As it is, it looks as if Maverick will be released with the same problem. In which case I'm going to find it really difficult to be recommending Ubuntu to anyone, when such basic, expected functionality remains unfixed for so long.

I hate to sound ungrateful for all the great work done here, and as I don't have the experience or skills to be fixing this myself, I just have to hope that somebody recognises that this has greater than medium importance for most users, and at least gets it assigned and fixed before Maverick release.

The issue isn't about being able to burn with alternative software. The default installation (which uses brasero) should work. If brasero can't be made to behave, then it should be dropped for something which can.

Revision history for this message
eden6000 (eden6000) wrote :

I totally agree with Will, AT LEAST default programs should work flawlessly out of the box...always with maximum respect with all the developers, but, please, solve this bug! And don't answer saying that if you manually add that repo or upgrade that library, then MAYBE it works! The "normal" user should be able to copy a cd without beating his head on the corners! How can be released a 10.04.1 version, and still carry on with this bug? And installing Gnomebaker is not an answer, Ubuntu pretends (rightly) to do n. basic things out of the box with default applications, then it MUST be able to do them! I wonder....what would we say if this happened to windows?

Revision history for this message
Andrea Campolonghi (acampolonghi) wrote :

I hate to say this but I really hope Ubuntu remove Brasero and choose another tool as default for this task.
Is unbelievable that this bug is still in 10.04.01.
Is hard to say this but:

PLEASE GUYS REMOVE BRASERO FROM DEFAULT UBUNTU DISTRO.

Thanks

Andrea

Revision history for this message
svaens (svaens) wrote :

Agree.
Well. To me, the importance of this bug has nothing to do with the "normal" user.
The normal user, to me, has already decided to use Ubuntu, and despite the occasional problem, such as this one, Ubuntu far surpasses the usefulness of the alternatives, with the exception of maybe macOS.

The real problem is when us normal users manage to convince a new person to try it out, based on our recommendations.

Then they find out that a integrated component of the operating system (brasero) is broken in the Long term service release, and has been broken for months.

A bad bad impression.

Revision history for this message
Tormod Volden (tormodvolden) wrote :

Please, this is a bug tracker, not a forum. We all agree that this must be fixed, but a bug report is for technical investigations and not your opinions. You can talk on http://ubuntuforums.org as long as you stick to the Code of Conduct.

I am subscribed to this bug report because I want to track the progress on it and hopefully contribute with my own investigations. I am not interested in opinions. It is very hard to find the technical information among all the comments here.

Please do not comment on this bug report unless you have useful technical information which helps to solve this bug. Please do not reply to this post either, whether you agree or disagree or want to apologize. Sorry for this non-technical comment, let us keep this as the last one of its kind here.

Revision history for this message
Fabio Bossi (fabio-bossi-deactivatedaccount) wrote :

Shouldn't this be mentioned in the release notes?

Revision history for this message
NoOp (glgxg) wrote :

Any chance that the Debian fix:
http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=580873
Date: Sun, 11 Jul 2010 15:47:10 +0000
will be integrated in 10.04 & most likely resolve this?
Ref: https://bugs.launchpad.net/ubuntu/+source/cdrdao/+bug/495655

Revision history for this message
Sebastien Bacher (seb128) wrote :

Robert do you think you could try to see if the cdrdao upgrade could be done this cycle?

Changed in brasero (Ubuntu):
assignee: nobody → Robert Ancell (robert-ancell)
Revision history for this message
Steve Langasek (vorlon) wrote :

Note that the version requirement for cdrdao is artificial, and based on a wrong assumption in the *version check itself*. The referenced upstream commit only requires cdrdao version 1.2.0 or later, which is trivially satisfied by every version of cdrdao in use, but the 'cdrdao version' command used to *check* the version number wasn't introduced until 1.2.3.

Given that the new upstream version of cdrdao includes deep changes to its CD drivers, I don't think a freeze exception for that package is advisable; I think the version check in brasero should just be fixed (i.e., disabled).

Revision history for this message
renbag (renbag) wrote :

Brasero and cdrdao have been upgraded in maverick to versions 2.31.91-0ubuntu2 and 1:1.2.3-0.1ubuntu1, respectively.
However the plugin window of brasero still says that "the cdrdao version is too old" ...

Changed in brasero:
importance: Unknown → High
Revision history for this message
Alejandro Mery (amery) wrote : Re: [Bug 529696] Re: brasero can't copy audio cd (useless error message)

Mark Shuttleworth tried to burn a CD? :p thanks for finally giving it
a importance it deserves.

Revision history for this message
donarntz (donarntz) wrote :

what the f. It's 2010. Is being able to burn a CD too much to ask?

-----Original Message-----
From: Bug Watch Updater <email address hidden>
Reply-to: Bug 529696 <email address hidden>
To: <email address hidden>
Subject: [Bug 529696] Re: brasero can't copy audio cd (useless error
message)
Date: Thu, 16 Sep 2010 20:49:44 -0000

** Changed in: brasero
   Importance: Unknown => High

Revision history for this message
donarntz (donarntz) wrote : Re: brasero can't copy audio cd (useless error message)

What the Eff. Its 2010. Is being able to burn a CD too much to ask?

Revision history for this message
Bullpuckey (bullpuckey) wrote :

I fixed this problem on my system by manually installing the newest version of cdrdao. It can be downloaded from here http://cdrdao.sourceforge.net/ For those of you unfamiliar with the installation of tarballs. Open the containing folder. Right click the file and select extract here. Open terminal and cd to location. For me this was the default firefox location of # cd Downloads/cdrdao-1.2.3/
type ./configure
after the program is congigured
type make
after the makefile is ready type
sudo make install
enter your password. Once this is done you may need to restart brasero if it's open. This completely fixed the issues on my system and hopefully it helps at least a few of you.

Revision history for this message
Bullpuckey (bullpuckey) wrote :

I should also add that if you are only receiving an error for toc2cue you may be able to satisfy this through synaptic by adding the cuetools package. I believe that should satisfy that dependency. After the configure command from my previous post you may want to be sure that those particular lines (toc2cue and cue2toc) have a yes next to them as they are needed for the 1 to 1 copy. If they have a no beside them instead you will need to add some packages to change the output to yes. If you have no idea what I'm talking about you should be able to figure it out after the ./configure command from my previous post.

Revision history for this message
mohrol (mohr-deactivatedaccount) wrote :

Just another confirmation and the simple workaround.

Confirmation:
Trying to copy an Audio CD, Brasero demands
manual installation of the following packages:
cdda2wav
cdrdao (mentioned 2 times)
toc2cue

Workaround:
Installed cdda2wav via apt-get.
Installed cdda2wav, now titled icedax, via apt-get.
Installed cue2toc instead of toc2cue. (Maybe a typo or unused:
toc2cue is not found via package search, cue2toc however is.)

Result: No error messages, Audio CD copy works.
Sorry if this has been mentioned before. It's hard to keep track of all of these comments.
Manually reinstalling Brasero did not work for me.

Revision history for this message
RavanH (ravanhagen) wrote :

mohrol, you are saying you installed cdda2wav first and then installed icedax? and then it just works? the icedax package conflicts with cdda2wav so installing icedax will force cdda2wav to be removed again... at least on my system. or am i misunderstanding you here?

Revision history for this message
mohrol (mohr-deactivatedaccount) wrote :

Sorry for my faulty description, ravanhagen. Ignore my "workaround"'s first line, please.
When trying cdda2wav apt automatically installs icedax. Did all this again to verify.
Brasero Audio CD copy still works on my system (lucid).

Revision history for this message
michal.gregor (michal.gregor) wrote :

This is obviously not impossible to fix as it works nicely in Fedora 13. Also cdrdao comes preinstalled there which I find rather logical considering that it is required for this to work. I mean - why on earth does the package rhythmbox-plugin-cdrecorder not depend on cdrdao for an instance? What is the point of integrating a copy audio CD option into rhythmbox when the packages required for it to work need not be installed?

While we're on this - note that with cdrdao not installed brasero just **crashes** whenever you try to copy an audio CD - there is no window complaining about a missing plugin or anything (that only appears when cdrdao package is already installed). Brasero should either depend on cdrdao or else this behaviour needs to be fixed as well.

Revision history for this message
Roman Yepishev (rye) wrote :

michal.gregor, yes, it crashes due to some bug in PackageKit-related notification.
I believe it should be fairly easy to fix and it may be worth opening a new bug report since this is maverick-specific fault:

#0 0x0012e416 in __kernel_vsyscall ()
#1 0x00d4b941 in raise () from /lib/libc.so.6
#2 0x00d4ee42 in abort () from /lib/libc.so.6
#3 0x00c5e536 in g_logv () from /lib/libglib-2.0.so.0
#4 0x00c5e572 in g_log () from /lib/libglib-2.0.so.0
#5 0x00c910a5 in ?? () from /lib/libglib-2.0.so.0
#6 0x00c91406 in ?? () from /lib/libglib-2.0.so.0
#7 0x00c91135 in ?? () from /lib/libglib-2.0.so.0
#8 0x00c91458 in g_variant_new_va () from /lib/libglib-2.0.so.0
#9 0x00c9154f in g_variant_new () from /lib/libglib-2.0.so.0
#10 0x0014f013 in brasero_pk_install_file_requirement (package=0x842e6a0, missing_files=<value optimized out>, xid=62915068, cancel=0x8462b40)
    at brasero-pk.c:259
#11 0x0014f35a in brasero_pk_install_missing_app (package=0x842e6a0, file_name=0x82a5930 "toc2cue", xid=62915068, cancel=0x8462b40) at brasero-pk.c:299
#12 0x001b1772 in ?? () from /usr/lib/libbrasero-burn.so.1
#13 0x001c8002 in ?? () from /usr/lib/libbrasero-burn.so.1
#14 0x001c82b6 in ?? () from /usr/lib/libbrasero-burn.so.1
#15 0x001c94d0 in ?? () from /usr/lib/libbrasero-burn.so.1
#16 0x001c9964 in ?? () from /usr/lib/libbrasero-burn.so.1
#17 0x001c9aad in brasero_session_foreach_plugin_error () from /usr/lib/libbrasero-burn.so.1

Revision history for this message
Tormod Volden (tormodvolden) wrote :

Roman and Michal, this is reported in bug 639908.

Revision history for this message
michal.gregor (michal.gregor) wrote :

I have located the problem. As mentioned, cdrdao version is not detected properly. This is because brasero's detection is based on analysis of the first line of output that cdrdao generally provides, which has the following format:

Cdrdao version %d.%d.%d - (C) Andreas Mueller <email address hidden>

Now the problem is that when you call cdrdao in ubuntu what you actually get is:

ERROR: Failed to load plugin /usr/lib/ao/plugins-4/libesd.so => dlopen() failed
Cdrdao version 1.2.3 - (C) Andreas Mueller <email address hidden>

The easy solution therefore is to install package libesd0.

Until a more general fix is devised I propose the following:

Make cdrdao depend on libesd0.
Make brasero depend on cdrdao.

P.S.: Please act promptly. :D

Revision history for this message
eden6000 (eden6000) wrote :

michal.gregor your workaround works fine in maverick, I installed libesd0 and now audio and data cd copy fine, thanks...and let's hope someone is reading this bug tracking...

Revision history for this message
Tormod Volden (tormodvolden) wrote :

libao merely Suggests: libesd0. It is built with esd support (build-depends on libesd0-dev). But I think it is supposed to survive even without finding libesd.so. Really, brasero's detection based on parsing console output needs to be fixed, or as Steve said long time ago, disabled.

Revision history for this message
oddentity (tetlow-dan) wrote :

Also had this same problem earlier this evening trying to copy an audio CD using the built-in option of right clicking audio cd icon on the desktop and clicking the copy disc option. This is on a completely vanilla fresh Lucid install with all updates. Only ever gets used for web browsing, no customized packages or whatever.

Tried Gnomebaker as an alternative (need something simple for non technical user, cmd line won't do), but that immediately ejected the blank disc I put in as a destination media after copying the source, and gave an error. But that's another story...

At the top of this bug report, it now says "Declined for Lucid." Does this mean that this bug won't be fixed in Lucid? I sincerely hope I've misunderstood the information at the top of the bug report.

description: updated
Revision history for this message
oddentity (tetlow-dan) wrote :

Still doesn't work for me on amd64 Lucid. Right click audio CD on desktop and select the copy cd option, and get the same error as included in the brasero-session.log output already attached to this bug report. Also happens trying to copy from Brasero directly.

Trying to install the packages posted in the workaround gives the following output:

~$ sudo apt-get install libesd0 libaudio2
Reading package lists... Done
Building dependency tree
Reading state information... Done
libesd0 is already the newest version.
libaudio2 is already the newest version.
libaudio2 set to manually installed.
0 upgraded, 0 newly installed, 0 to remove and 4 not upgraded.

I also have cdrdao 1.2.3 installed from source, which I can use to successfully copy audio CDs from the command line.

Revision history for this message
RavanH (ravanhagen) wrote :

Same as oddentity here... also on 64bit version of Lucid and after all this time still no luck with CD copying. Kind of disappointing for a LTS release :(

Revision history for this message
Stevo Vukovic (stevovukovic) wrote :

Problem still persist in Maverick (amd64). This is Ubuntu specific, Fedora 14 doesn't have this problem.

brasero-session.log:
>Checking session consistency (brasero_burn_check_session_consistency brasero-burn.c:1744)
>Unsupported type of task operation
>Session error : An internal error occurred (brasero_burn_record brasero-burn.c:2862)

Problem resolves after installing package "cdrdao".

Revision history for this message
dimitrij (chekout) wrote :

Same in Maverick (32b). Installing GnomeBaker fixes Brasero also (may be by installing cdrdao).

Revision history for this message
Stevo Vukovic (stevovukovic) wrote :

@dimitrij
gnomebaker depends on cdrdao! :)

Revision history for this message
Gannin (spacesword) wrote :

It's bugs like this, and Ubuntu's lack of response to them, that makes it hard for me to recommend Linux to someone where I won't be monitoring their computer constantly.

If a user can pop in a CD and right-click on it and has the option to "Copy CD", the expect it to work when they select it. It's little, simple usability things like this that help to hold the Linux desktop back and makes me question how aware Ubuntu really is of the desktop they promote.

Sure, the bug might be upstream and not with Ubuntu, but if Ubuntu really cared about the desktop they'd say, "Wait a minute, this really disrupts the desktop experience for users," and they'd step in and fix it and release the fix for all supported Ubuntu versions.

Revision history for this message
donarntz (donarntz) wrote : Re: [Bug 529696] Re: brasero can't copy audio cd (useless error message)

Testify!

On Dec 4, 2010 3:07pm, Gannin <email address hidden> wrote:
> It's bugs like this, and Ubuntu's lack of response to them, that makes

> it hard for me to recommend Linux to someone where I won't be monitoring

> their computer constantly.

> If a user can pop in a CD and right-click on it and has the option to

> "Copy CD", the expect it to work when they select it. It's little,

> simple usability things like this that help to hold the Linux desktop

> back and makes me question how aware Ubuntu really is of the desktop

> they promote.

> Sure, the bug might be upstream and not with Ubuntu, but if Ubuntu

> really cared about the desktop they'd say, "Wait a minute, this really

> disrupts the desktop experience for users," and they'd step in and fix

> it and release the fix for all supported Ubuntu versions.

> --

> You received this bug notification because you are a direct subscriber

> of a duplicate bug (585941).

> https://bugs.launchpad.net/bugs/529696

> Title:

> brasero can't copy audio cd (useless error message)

> Status in A disc burning application for gnome 2:

> Fix Released

> Status in “brasero” package in Ubuntu:

> Confirmed

> Bug description:

> Binary package hint: brasero

> I get an insanely vague error when attempting to copy an audio cd, It
> reads:

> All required applications and libraries are not installed.

> Please install the following manually and try again:.

> And that's it, doesn't tell me what's missing!

> Screenshot attached

> ProblemType: Bug

> Architecture: i386

> Date: Sun Feb 28 21:48:35 2010

> DistroRelease: Ubuntu 10.04

> InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Alpha i386 (20091231)

> NonfreeKernelModules: nvidia

> Package: brasero 2.29.90-0ubuntu1

> ProcEnviron:

> LANG=en_GB.utf8

> SHELL=/bin/bash

> ProcVersionSignature: Ubuntu 2.6.32-13.18-generic

> SourcePackage: brasero

> Uname: Linux 2.6.32-13-generic i686

> Update 2010-11-07:

> Workaround: install the packages libesd0 and libaudio2

> (see michal.gregor's comment on 2010-10-18)

> To unsubscribe from this bug, go to:

> https://bugs.launchpad.net/brasero/+bug/529696/+subscribe

Revision history for this message
wol4U (wol4u) wrote : Re: brasero can't copy audio cd (useless error message)

Hi,
I recently re-installed Ubuntu 10.10 as I had corrupted my Couch DB installation (32 bit). This now works (for syncing with Ubuntu One). As one collateral damage, Brasero, which was working OK before, after distro upgrade from 10.04, now issues the well-known error message (if started from Rhythmbox) and just exits (if started via Applications / .. or via context menu, i.e., right click on the desktop). I now use GnombBaker instead of Brasero, and this works. But of course such things are annoying and periodically lessen my enthusiasm for Ubuntu, and my motivation to recommend it as a serious alternative to Windows or Mac OS.

Changed in brasero (Ubuntu Lucid):
status: New → Confirmed
Changed in brasero (Ubuntu Maverick):
assignee: nobody → Marc Deslauriers (mdeslaur)
status: New → Confirmed
Changed in brasero (Ubuntu Lucid):
assignee: nobody → Marc Deslauriers (mdeslaur)
summary: - brasero can't copy audio cd (useless error message)
+ [SRU] brasero can't copy audio cd (useless error message)
Revision history for this message
Marc Deslauriers (mdeslaur) wrote :

SRU Request:

Impact: Brasero cannot copy an audio CD in Lucid and Maverick because of an incorrectly detected cdrdao binary.

Brasero will try and determine if the cdrdao binary is the required version by executing it and parsing the banner. Because of libao in Lucid and Maverick, the cdrdao binary returns a warning before the header, resulting in brasero thinking the binary is too old.

This has been addressed for Lucid and Maverick by disabling the version check for the cdrdao binary. This is really unneeded as we know which version of cdrdao is in the archive. See attached debdiff.

The Maverick SRU also contains a minimal fix for bug #718969.

How to test cdrdao detection:
1- Install cdrdao (apt-get install cdrdao)
2- Launch brasero, and make sure the cdrdao plugin is enables successfully.

How to test packagekit backend (bug #718969, Maverick only):
1- Uninstall cdrdao (dpkg -P cdrdao)
2- Launch brasero with an audio cd in the drive. Try and copy the audio cd.
3- Instead of crashing, brasero should launch packagekit (well, actually session-installer) and install cdrdao

Revision history for this message
Marc Deslauriers (mdeslaur) wrote :
Revision history for this message
Marc Deslauriers (mdeslaur) wrote :
Revision history for this message
Martin Pitt (pitti) wrote :

As this is landing as an SRU now, this needs to be fixed in natty ASAP, so that the SRU can go to -updates. Marking release critical.

Changed in brasero (Ubuntu Lucid):
status: Confirmed → Fix Committed
Changed in brasero (Ubuntu Natty):
importance: Medium → High
status: Confirmed → Triaged
Martin Pitt (pitti)
Changed in brasero (Ubuntu Maverick):
status: Confirmed → Fix Committed
Revision history for this message
Marc Deslauriers (mdeslaur) wrote :

Natty doesn't need this fix. libao in Natty doesn't print out the extra warnings, so brasero is functional.

Changed in brasero (Ubuntu Natty):
status: Triaged → Fix Released
status: Fix Released → Invalid
status: Invalid → Fix Released
assignee: Robert Ancell (robert-ancell) → nobody
Revision history for this message
Tormod Volden (tormodvolden) wrote :

Tested on a pretty clean Maverick install:
With 2.32.0-ubuntu2.1 brasero would just abort after clicking on "Create Image".
With 2.32.0-ubuntu2.2 from maverick-proposed, it now ask kindly to install "cdrdao", afterwards it starts to read the CD as it should. Did not have the patience to see if burning the image actually works, but it looks promising.

Thanks a lot Marc Deslauriers for taking this seriously! One would think the RIAA was paying Canonical to not work on this :P

Martin Pitt (pitti)
tags: added: verification-done
Martin Pitt (pitti)
tags: added: verification-needed
Revision history for this message
Marc Deslauriers (mdeslaur) wrote :

Could someone please test the Lucid brasero the is currently in -proposed? See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Thanks!

Revision history for this message
Tormod Volden (tormodvolden) wrote :

Tested successfully on 10.04.2:
With old 2.30.2-0ubuntu1: Whether cdrdao is installed or not, I get "An internal error occured" with "Unsupported type of task operation" in the saved log.
With new 2.30.2-0ubuntu1.1: Without cdrdao it asks me to install cdrdao and toc2cue, however toc2cue is not available in the archive. After installing cdrdao and restarting brasero, it works fine and reads the CD.

Martin Pitt (pitti)
tags: removed: verification-needed
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package brasero - 2.30.2-0ubuntu1.1

---------------
brasero (2.30.2-0ubuntu1.1) lucid-proposed; urgency=low

  * debian/patches/20_fix_cdrdao_detection.patch: Disable brasero's
    version check of the cdrdao binary, as it incorrectly parses the
    warnings that are printed before the banner. (LP: #529696)
 -- Marc Deslauriers <email address hidden> Mon, 14 Feb 2011 19:53:33 -0500

Changed in brasero (Ubuntu Lucid):
status: Fix Committed → Fix Released
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package brasero - 2.32.0-0ubuntu2.2

---------------
brasero (2.32.0-0ubuntu2.2) maverick-proposed; urgency=low

  * debian/patches/40_fix_cdrdao_detection.patch: Disable brasero's
    version check of the cdrdao binary, as it incorrectly parses the
    warnings that are printed before the banner. (LP: #529696)
  * debian/patches/41_fix_packagekit.patch: Don't crash when trying to use
    the packagekit backend to install missing packages, for example, when
    trying to copy an audio cd without having cdrdao installed.
    (LP: #718969)
 -- Marc Deslauriers <email address hidden> Mon, 14 Feb 2011 19:46:33 -0500

Changed in brasero (Ubuntu Maverick):
status: Fix Committed → Fix Released
Revision history for this message
rdear (rick-rdearman) wrote :

Get the same issue on 11.04. Work around not working.

Checking session consistency (brasero_burn_check_session_consistency brasero-burn.c:1739)
Unsupported type of task operation
Session error : An internal error occurred (brasero_burn_record brasero-burn.c:2856)

Revision history for this message
Cesare Mastroianni (cece) wrote :

On June 16, 2010 I "fixed" the bug on my Linux systems by means of Renzo's PPA.

Yesterday, the problem appeared again on a Maverick fresh installation. So I should say that (at least) on one of my Linux box I have the problem again. The Lucid boxes are OK.

Ciao from Italy.
CM

Revision history for this message
Marc Deslauriers (mdeslaur) wrote :

@rdear: do you have "quiet" in /etc/libao.conf?

Revision history for this message
Marc Deslauriers (mdeslaur) wrote :

Actually, everyone who is still seeing this issue should file new bugs. The original issue for this bug has been closed. Thanks.

Revision history for this message
rdear (rick-rdearman) wrote :

Yes I have quiet in the /etc/libao.conf

Revision history for this message
rdear (rick-rdearman) wrote :

Tried to create a new bug report. But it seems that Brasero doesn't exist as far as ubuntu-bug is concerned.

Yes I have quiet in the /etc/libao.conf

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cement_head (andorjkiss) wrote :
Revision history for this message
cement_head (andorjkiss) wrote :

Hello,

I can confirm that this is still an issue in Maverick. However, I have been able to get Brasero to work burning an Audio CD (both stand alone and from Rhythmbox (which is better for novice users).

Here's how I fixed the issue on my system:

Install the following via Synaptic:

brasero-cdrkit (2.32.0-0ubuntu2.2)
cuetools (1.3.1-9)
flac (1.2.1-3)
mp3info (0.8.5a-1)
python-brasero (2.30.0-1ubuntu5.1)
icedax (9:1.1.10-1ubuntu3)

Restart Rhythmbox

Choose Playlist

Burn CD

Brasero spawned & burned the disc.

- CH

security vulnerability: no → yes
security vulnerability: yes → no
Revision history for this message
gary nelson (gary-l-nelson) wrote :

I'm getting this error:

BraseroChecksumImage asked to stop because of an error
 error = 27
 message = "Some files may be corrupted on the disc"
BraseroChecksumImage stopping
BraseroChecksumImage closing connection for BraseroChecksumImageSession error : Some files may be corrupted on the disc (brasero_burn_record brasero-burn.c:2856)

after copying a .wav file to a CD (as a data element, not as part of an audio disk). I'm running 11.10 and as far as I know all my maintenance is current. now that I think about it, I've have problems copying DVD video and audio to my optical media since my migration up from 11.

I'm running on a ThinkPad T43 with 2 gig of RAM and an aftermarket DVDRW

I have the logs and I can get this to fail at will if you need some more to look at. thanks in advance for all your help.

gary

Revision history for this message
Marc Deslauriers (mdeslaur) wrote :

@gary-l-nelson:

The bug you are getting is unrelated to this bug, please file a new one. Thanks.

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