Brasero can't copy CDs or create images from them (Ubuntu 10.04)

[Samuel Iglesias]

Binary package hint: brasero

I have done this steps in two differents computers (laptop and desktop):

1) Insert a CD.
2) Open brasero.
3) Click on Disc Copy.
4) Select disc to copy and you can select whatever you want in 'Select a disc to write to'.
        4.1) If you selected 'New disc in the...' and press Copy, you will get 'Error while burning. An internal error occurred'. If you save the log... it's empty!
        4.2) Otherwise, if you select 'Image file'. You will get this message 'All required applications and libraries are not installed. Please install the following manually and try again:.'

As you can see, there is no list of applications or libraries. I install cdrdao and cue2toc by myself, but it doesn't worked.

Laptop: clean install of Ubuntu 10.04. (The ubuntu-bug is from this computer).
Desktop: upgrade from Ubuntu 9.10.

$ lsb_release -rd
Description: Ubuntu 10.04 LTS
Release: 10.04

$ apt-cache policy brasero
brasero:
  Installed: 2.30.0-0ubuntu1
  Candidate: 2.30.0-0ubuntu1
  Version table:
 *** 2.30.0-0ubuntu1 0
        500 http://es.archive.ubuntu.com/ubuntu/ lucid/main Packages
        100 /var/lib/dpkg/status

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: brasero 2.30.0-0ubuntu1
ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2
Uname: Linux 2.6.32-22-generic i686
Architecture: i386
Date: Wed May 26 18:01:57 2010
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
SourcePackage: brasero

[Demuxer (demuxer)]

I had the same problem with an upgraded 9.10 with the alternate cd, even in only one computer, Brasero(between copy steps) brings the KpackageKit trying to install some toc plugins but fails too.

[Pedro Villavicencio (pedro)]

Thanks for your report, could you get a brasero log? please run brasero as: brasero --brasero-burn-debug --brasero-media-debug &> brasero-debug.txt ; perform the operation to reproduce the bug and attach that resulting log file to the report, thanks.

[Samuel Iglesias (samuelig)]

Ok, here they are...

[Steffen Heyne (steffen-heyne)]

Probably another duplicate of bug 581896 !? As here is already a debug output, maybe assign 581896 as a duplicate!?

debug report is from trying to copy a CD

[Dean Sadites (dsadites-gmail)]

Exact same problem here ("An internal error occurred" when trying to copy CD) on a desktop machine that was upgraded from 9.10 to 10.04.

[Lesmana Zimmer (lesmana)]

is this duplicate of bug #529696 ?

[Samuel Iglesias (samuelig)]

The bug https://bugs.launchpad.net/bugs/529696 is about copy audio cd, this one is also about copy data CD.

The bug https://bugs.launchpad.net/ubuntu/+source/brasero/+bug/581896 is more related... maybe this one is duplicated of it.