Cinnamon desktop freeze - no mouse actions, keyboard atl,ctrl, del works

Bug #1008197 reported by Gill on 2012-06-03
296
This bug affects 60 people
Affects Status Importance Assigned to Milestone
Ubuntu
Undecided
Unassigned

Bug Description

Mint 13 Cinnamon desktop
No proprietory drivers

Desktop freezes. Mouse pointer moves but no actions. Can only get out of freeze using alt+ctrl+del

Seems to happen most frequently when scrolling through a Libre Office document or changing the format of the document - happens almost every session at least once.

Jun 3 19:04:41 gill-desktop gnome-session[3377]: Gdk-WARNING: gnome-session: Fatal IO error 11 (Resource temporarily unavailable) on X server :0.#012
Jun 3 19:04:41 gill-desktop mdm[3345]: WARNING: mdm_slave_xioerror_handler: Fatal X error - Restarting :0

Chris Hall (chall32) wrote :

Same here, same symptoms and log messages:

Jun 3 21:44:24 lappy mdm[4750]: WARNING: mdm_slave_xioerror_handler: Fatal X error - Restarting :0
Jun 3 21:44:24 lappy kernel: [13149.925024] Xorg[4760]: segfault at 7c ip b7605cd5 sp bf96a510 error 4 in Xorg[b75c7000+1f3000]

chris@lappy ~ $ lspci |grep VGA
00:02.0 VGA compatible controller: Intel Corporation Mobile 945GM/GMS, 943/940GML Express Integrated Graphics Controller (rev 03)
chris@lappy ~ $

black cat (bl4ck-c47) wrote :

Same for me.

Most of the time, Cinnamon freezes when I use Libreoffice. But it happens sometimes when I only use Firefox.

Linux Mint 13 Cinnamon
USB Live

Same problem here.

It happens when I use LibreOffice, Firefox (while watching to videos, mostly) and JDownloader. I don't even get to open JDownloader: the system freezes before I can see the application's logo.

I'm on Linux Mint 13 Cinnamon.

Inyeol Lee (inyeol-lee) wrote :

Same here.

LinuxMint 13 32bit Cinnamon desktop, Thinkpad T60, ATI graphics.
Experienced ~5 freezes within a week since I installed Mint. Mouse pointer still moves but machine doesn't respond. Ctrl-Alt-Backspace works.
Somehow it got frozen when I was using Google Chrome, usually when scrolling but not always.

BeatSmith (extreme-knight) wrote :

Same here. Mint 13 Cinnamon 32-bit.

It happens exclusively with trying to open Jdownloader. System freezes up and you'll need to do a Ctrl-Alt-Backspace to restart session. Also, I can confirm that Jdownloader works flawless on Mint 13 MATE 32-bit so this affects Cinnamon only.

In syslog ....

Jun 5 11:34:46 Soaring rtkit-daemon[1749]: Successfully made thread 15813 of process 15813 (n/a) owned by '1000' high priority at nice level -11.

Jun 5 11:34:46 Soaring rtkit-daemon[1749]: Supervising 1 threads of 1 processes of 1 users.

Jun 5 11:34:46 Soaring pulseaudio[15813]: [pulseaudio] pid.c: Stale PID file, overwriting.

Jun 5 11:34:46 Soaring rtkit-daemon[1749]: Successfully made thread 15821 of process 15821 (n/a) owned by '1000' high priority at nice level -11.

Jun 5 11:34:46 Soaring rtkit-daemon[1749]: Supervising 2 threads of 2 processes of 1 users.

Jun 5 11:34:46 Soaring pulseaudio[15821]: [pulseaudio] pid.c: Daemon already running.

Jun 5 11:34:50 Soaring rtkit-daemon[1749]: Successfully made thread 15905 of process 15813 (n/a) owned by '1000' RT at priority 5.

Jun 5 11:34:50 Soaring rtkit-daemon[1749]: Supervising 2 threads of 1 processes of 1 users.

Jun 5 11:34:50 Soaring rtkit-daemon[1749]: Successfully made thread 15906 of process 15813 (n/a) owned by '1000' RT at priority 5.

Jun 5 11:34:50 Soaring rtkit-daemon[1749]: Supervising 3 threads of 1 processes of 1 users.

Jun 5 11:35:08 Soaring gnome-session[15684]: Gdk-WARNING: gnome-session: Fatal IO error 11 (Resource temporarily unavailable) on X server :0.#012

Jun 5 11:35:08 Soaring mdm[15652]: WARNING: mdm_slave_xioerror_handler: Fatal X error - Restarting :0

Jun 5 11:35:09 Soaring acpid: client 15661[0:0] has disconnected

Jun 5 11:35:09 Soaring acpid: client 15661[0:0] has disconnected

Jun 5 11:35:09 Soaring acpid: client connected from 16050[0:0]

Jun 5 11:35:09 Soaring acpid: 1 client rule loaded

Jun 5 11:35:11 Soaring acpid: client connected from 16050[0:0]

Jun 5 11:35:11 Soaring acpid: 1 client rule loaded

Changed in linuxmint:
status: New → Confirmed

The problem can be solved by installing the 1.6.0_32 version of Java - which can be found here: http://www.oracle.com/technetwork/java/javase/downloads/jre-6u32-downloads-1594646.html

Here's the step by step: http://microchip.wikidot.com/mplab:how-to-install-java-on-linux

When you're done, try this on terminal:

~ $ java -version

Make sure the output is:

java version "1.6.0_32"
Java(TM) SE Runtime Environment (build 1.6.0_32-b05)
Java HotSpot(TM) Server VM (build 20.7-b02, mixed mode)

I'm pretty sure it will work. Cheers!

_git (hdt-q) wrote :

Cinnamon hangs without any java program running. I even deactivated the java plugin from Firefox. This is definitely a Cinnamon issue and/or a issue with gtk3.

I have to agree with hdt-q in that it seems like a Cinnamon and/or GTK3 issue. I too only see this in Cinnamon and not MATE. Others have reported that when the desktop freezes and you move the mouse around, if you quickly switch to tty1 with top running, you'll see the cinnamon process jump to 100% utilized. Killing the cinnamon process not soffice.bin brings back the desktop, but it will freeze again if LibreOffice is still open and used.

Because it seems that we haven't really nailed down what is causing Cinnamon to freeze, what can we turn on (debugging or otherwise) to provide more information to see if we can find the cause?

I got this freeze with mate using libreoffice. It seems to only occur when autosave goes off, my whole entire system will freeze except for the mouse. The keyboard does not work, but the power button on the keyboard works and shuts down the system.

Dishypnosis (dishypnosis) wrote :

@ #7 and Anyone else claiming this an exclusive Cinnamon bug:

It is not a "Cinnamon issue"; I am using Mate without Cinnamon ever being installed and have identical problems. Oddly, some users report complete loss of functionality, while others report the ability to resume after various keyboard sequences. For me, the system requires a hard reboot, even though the mouse still moves the cursor without accepting further input. A quickly growing thread on this topic can be viewed here: http://forums.linuxmint.com/viewtopic.php?f=90&t=103054

_git (hdt-q) wrote :

@ #10: You are definitely right. I also read that there are Mint versions different from cinnamon one involved. I also read that this kind of problems has been happening with previous versions of the distro, even with Mint 7, 8, 9. Yesterday my system gone crazy simple by opening a 400 kbyte svg image (Gnome image viewer was the selected application). Firefox opened the same image without problems, later I was able to open it with Gnome image viewer, it seems to be a random issue. Anyway, since it happens with previous versions, with Cinnamon and Mate, and Gnome2, and Compiz, clearly it is not bound to Cinnamon, nor gtk3, nor specific WM. Since it seems that it happens on Ubuntu too (I found something on 11.04), from what can be found in forums, the problem seems to be bound to graphical environment, e.g. X and/or graphic drivers, and/or to a kernel issue. For the record, I am running Mint 13 with a 3.4 kernel installed by gdebi from Ubuntu repositories. In one forum someone hypothesized that the issue can be bound to ondemand feature introduced in kernel 2.6.10 version. Have a look here, for example:

cat /sys/devices/system/cpu/cpu0/cpufreq/stats/trans_table

http://wiki.debian.org/HowTo/CpuFrequencyScaling

let us know what you can find about.

It never happend to me on Ubuntu with Unity and I use it for 3 years. On
Linux Mint13 Cinnamon it happend to me 10 times in 3 days. Only 1 time
without starting libreoffice.

On Sat, Jun 9, 2012 at 9:54 AM, _git <email address hidden> wrote:

> Another piece of information:
>
>
> http://publib.boulder.ibm.com/infocenter/lnxinfo/v3r0m0/index.jsp?topic=%2Fliaai%2Fcpufreq%2FTheOndemandGovernor.htm
>
> --
> You received this bug notification because you are subscribed to a
> duplicate bug report (1001083).
> https://bugs.launchpad.net/bugs/1008197
>
> Title:
> Cinnamon desktop freeze - no mouse actions, keyboard atl,ctrl, del
> works
>
> Status in The Linux Mint Distribution:
> Confirmed
>
> Bug description:
> Mint 13 Cinnamon desktop
> No proprietory drivers
>
> Desktop freezes. Mouse pointer moves but no actions. Can only get out
> of freeze using alt+ctrl+del
>
> Seems to happen most frequently when scrolling through a Libre Office
> document or changing the format of the document - happens almost every
> session at least once.
>
>
> Jun 3 19:04:41 gill-desktop gnome-session[3377]: Gdk-WARNING:
> gnome-session: Fatal IO error 11 (Resource temporarily unavailable) on X
> server :0.#012
> Jun 3 19:04:41 gill-desktop mdm[3345]: WARNING:
> mdm_slave_xioerror_handler: Fatal X error - Restarting :0
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/linuxmint/+bug/1008197/+subscriptions
>

--
BR
Hrvoje

I am able to repoduce the freeze every time by simply using Cinnamon and LibreOffice (though it happens at different time intervals). Switching to the console, I kill the cinnamon process and switch back, and my desktop is working again. No need to restart X or the computer. I'm still convinced it's related to something in LibreOffice is causing cinnamon to freeze, whether the problem is LibreOffice and/or cinnamon. My .xsession-errors file is full of Clutter errors. Would it be helpful to post it to this bug?

I'm looking for suggestions on how to troubleshoot this so we can find a resolution.

Donmatas (elcorreodematias) wrote :

Same problem: system goes frozen while working in LibreOffice. Mouse pointer moves but no actions. Can NOT get out of freeze using alt+ctrl+del.

Linux Mint 13 Cinnamom on a Dell Inspiron 1545 (description bellow)

$ inxi -Fc 0
System: Host: el-bolido Kernel: 3.2.0-24-generic i686 (32 bit) Desktop: Gnome Distro: Linux Mint 13 Maya
Machine: System: Dell (portable) product: Inspiron 1545
           Mobo: Dell model: 0G848F Bios: Dell version: A14 date: 12/07/2009
CPU: Dual core Pentium CPU T4400 (-MCP-) cache: 1024 KB flags: (lm nx sse sse2 sse3 ssse3)
           Clock Speeds: 1: 1200.00 MHz 2: 1200.00 MHz
Graphics: Card: Intel Mobile 4 Series Chipset Integrated Graphics Controller
           X.Org: 1.11.3 drivers: intel (unloaded: fbdev,vesa) Resolution: 1366x768@59.6hz
           GLX Renderer: Mesa DRI Mobile Intel® GM45 Express Chipset x86/MMX/SSE2 GLX Version: 2.1 Mesa 8.0.2
Audio: Card: Intel 82801I (ICH9 Family) HD Audio Controller driver: snd_hda_intel Sound: ALSA ver: 1.0.24
Network: Card-1: Broadcom BCM4312 802.11b/g LP-PHY driver: wl
           IF: eth1 state: up mac: 70:f1:a1:66:14:60
           Card-2: Marvell 88E8040 PCI-E Fast Ethernet Controller driver: sky2
           IF: eth0 state: down mac: a4:ba:db:b4:74:a2
Drives: HDD Total Size: 320.1GB (84.9% used) 1: /dev/sda TOSHIBA_MK3265GS 320.1GB
Partition: ID: / size: 9.7G used: 4.4G (49%) fs: ext4 ID: /home size: 274G used: 249G (96%) fs: ext4
           ID: swap-1 size: 1.08GB used: 0.00GB (0%) fs: swap
Sensors: System Temperatures: cpu: 50.5C mobo: N/A
           Fan Speeds (in rpm): cpu: N/A
Info: Processes: 166 Uptime: 15 min Memory: 793.1/2986.7MB Client: Shell inxi: 1.7.33

Dishypnosis (dishypnosis) wrote :

@_git (hdt-q)
Sorry it took so long to reply. I have just disabled CPU governing and will report any positive results if found. Freezes are occurring once per day lately, so it may take some time before observing a distinguishable difference.

_git (hdt-q) wrote :

from:
http://www.zdnet.com/blog/open-source/mints-cinnamon-the-future-of-the-linux-desktop-review/10246

"What concerned me the most though is that some applications, the Evolution e-mail client and LibreOffice would sometime freeze up under Cinnamon. I can forgive a lot, but having my e-mail and word processor lock up on me is close to unforgivable. It doesn’t happen very often at all, but even once a day or so is really vexing."

Donmatas (elcorreodematias) wrote :

Why this bug's importance still appear as "Undecided". We can forgive a lot, but having problems with the word processor lock is a real problem. Who has to take this decision?

I thought I would add a link to Linux Mint Forums that has been growing around this issue:

http://forums.linuxmint.com/viewtopic.php?f=90&t=103054&start=0

It has some good information and a possible fix in the works?

Donmatas (elcorreodematias) wrote :

Anthony:

I have been following the forum around the issue and the only solution that seems to work is to upgrade libreoffice (I did not test it yet)

Morten J (mojosmail2003) wrote :

In my case the solution was to update to the latest cinnamon version 1.4UP3. After doing this I have not had any freezes and the update solved the issue on both of my computers. Before the update I could make the system freeze by heavy scrolling in Libre Office calc and got the error: "mdm_slave_xioerror_handler: Fatal X error - Restarting :0" in the log.

I will just copy in Clem's comment from the http://forums.linuxmint.com/viewtopic.php?f=90&t=103054&start=180 thread.

****
Hi,

You guys are doing great at troubleshooting this. The cause of the problem isn't precise enough for us to fix anything yet, but we're working on Cinnamon at the moment and we might have some good news. Although the latest Cinnamon (pre-1.5) isn't ready to be packaged and released into Mint, it already is working and it features many of the changes from Gnome Shell 3.4.

I'm not suggesting you all go and compile it, but maybe some of you can do it and provide debs to others, or at the very least give it a try and see if it fixes things. I wrote a quick tutorial to show how to compile the latest muffin/cinnamon in Linux Mint 13: http://community.linuxmint.com/tutorial/view/955

At the moment if you compile muffin and cinnamon from their "master" branch (i.e. if you follow the tutorial without specifying any branch) you'll end up with a muffin pre-1.0.4 (which calls itself 1.0.4) and a cinnamon pre-1.5 (which calls itself 1.4-UP3).

Gill (gill-town) wrote :

Now specifically the desktop freezes up using tables in Libre Office. I am unable to delete any text without restarting Cinnamon and this happens on every occasion I use Libre office

_git (hdt-q) wrote :

When you have a freeze, please try to switch to another vtty and check memory consumption and swap file. I noted a couple of times that the memory was full and the system was swapping like crazy. Could be one issue of mine PC however.

Carlos (ercarlitosg) wrote :

I have the same problem when I am using Chrome and other programs,like CraftBukkit Server(Java)

Daniel Castro (castromd) wrote :

I also have had same symptoms. It has happened on me twice while using Chrome, I'd be on Gmail composing an email, I'll click on Attach File then click on a bookmarked folder and then it will freeze. Ctrl+Alt+Backspace will work and get me back to the login screen.

I followed the instructions from Clem's tutorial above and installed the newly built packages. So far, I have not had a single freeze while using LibreOffice (Draw and Calc) and Cinnamon still seems pretty stable. I'm very excited! I can provide the deb files if anyone needs them for x86.

Package: muffin
State: installed
Automatically installed: no
Version: 1.0.4

Package: cinnamon
State: installed
Automatically installed: no
Version: 1.4-UP3

David (david-costa) wrote :

Same freezing symptoms with Cinnamon and either Libreoffice, Abiword or Firefox.

asimonelli01 would you send me the deb files to give Clem's solution a try?

useResa (rdrijsen) wrote :

I am running cinnamon, obtained via de ppa repository, on Ubuntu 12.04.
Version I am using is:
Package: cinnamon
New: yes
State: installed
Automatically installed: no
Version: 1.4.0-UP3-0ubuntu1~precise1

Today I had writer, calc and firefox running and after about 10 minutes the desktop froze completely.
What additional information can I provide to help resolve this issue for Ubuntu 12.04.

Sorry for responding so much later. I've been busy and haven't been able to spend a whole lot of time on this. I will gladly provide the dev files for both muffin and cinnamon but I'm afraid I don't know the best way to do this. I don't think I should attach it to this bug report. Do I have to create a PPA? There is a total of 6 files totaling 4.0MB

1.6M Jun 16 23:37 cinnamon_1.4-UP3_i386.deb
 66K Jun 16 23:29 gir1.2-muffin-3.0_1.0.4_i386.deb
379K Jun 16 23:29 libmuffin0_1.0.4_i386.deb
487K Jun 16 23:29 libmuffin-dev_1.0.4_i386.deb
 80K Jun 16 23:29 muffin_1.0.4_i386.deb
1.3M Jun 16 23:28 muffin-common_1.0.4_all.deb

I have not had a freeze yet since I installed it whereas before it would happen anytime I used LibreOffice. I must admit though I haven't worked on a spreadsheet for longer than 60 minutes at a time, but before it didn't take longer than 5 minutes for it to freeze.

Brian Lambert (currass100) wrote :

Thanks for your reply. I have no idea how to upgrade the files you
recommend. I am
using mate with no problems, if I wait will this fix come in future
updates?,
or can you advise how to install them.reccomond
thanks for your response.
Bri.

On 25 June 2012 04:20, Anthony Simonelli <email address hidden> wrote:

> Sorry for responding so much later. I've been busy and haven't been
> able to spend a whole lot of time on this. I will gladly provide the
> dev files for both muffin and cinnamon but I'm afraid I don't know the
> best way to do this. I don't think I should attach it to this bug
> report. Do I have to create a PPA? There is a total of 6 files
> totaling 4.0MB
>
> 1.6M Jun 16 23:37 cinnamon_1.4-UP3_i386.deb
> 66K Jun 16 23:29 gir1.2-muffin-3.0_1.0.4_i386.deb
> 379K Jun 16 23:29 libmuffin0_1.0.4_i386.deb
> 487K Jun 16 23:29 libmuffin-dev_1.0.4_i386.deb
> 80K Jun 16 23:29 muffin_1.0.4_i386.deb
> 1.3M Jun 16 23:28 muffin-common_1.0.4_all.deb
> reccomond
> I have not had a freeze yet since I installed it whereas before it
> wouldreccomond
> happen anytime I used LibreOffice. I must admit though I haven't worked
> on a spreadsheet for longer than 60 minutes at a time, but before it
> didn't take longer than 5 minutes for it to freeze.
>
> --
> You received this bug notification because you are subscribed to a
> duplicate bug report (1015427).
> https://bugs.launchpad.net/bugs/1008197
>
> Title:
> Cinnamon desktop freeze - no mouse actions, keyboard atl,ctrl, del
> works
>
> Status in The Linux Mint Distribution:
> Confirmed
>
> Bug description:
> Mint 13 Cinnamon desktop
> No proprietory drivers
>
> Desktop freezes. Mouse pointer moves but no actions. Can only get out
> of freeze using alt+ctrl+del
>
> Seems to happen most frequently when scrolling through a Libre Office
> document or changing the format of the document - happens almost every
> session at least once.
>
>
> Jun 3 19:04:41 gill-desktop gnome-session[3377]: Gdk-WARNING:
> gnome-session: Fatal IO error 11 (Resource temporarily unavailable) on X
> server :0.#012
> Jun 3 19:04:41 gill-desktop mdm[3345]: WARNING:
> mdm_slave_xioerror_handler: Fatal X error - Restarting :0
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/linuxmint/+bug/1008197/+subscriptions
>

Following the instructions in the link from post #21 of this bug report (which eventually leads you here: http://community.linuxmint.com/tutorial/view/955 ), I built cinnamon and muffin from the "stable" source code into deb files and installed them on my desktop.

Since then, I have not experienced a freeze at all. There must be some sort of fix in the code that fixes the freeze. The question is, when is this going to show up as a patch for all of the Linux Mint 13 Maya users out there so they don't have to build their own deb files?

Nicolás Pastén (niko-pasten) wrote :

Tengo el mismo problema, he probado con soluciones que aparecen en otros foros http://forum.linuxmint.com/viewtopic.php?f=68&p=601764, pero nada, de un momento a otro cuando estoy utilizando libreoffice y jdownloader se cuelga, sin embargo me permite cerrar sesión y volver a mi trabajo.

espero que se solucione pronto este bug.

gracias

Raymond Hill (rhill) wrote :

I have this problem of freezing without mouse action, requiring hard reboot, and I am on Mint 13 Mate 64-bit. This is not just Cinnamon.

Dan Bebber (danbebber) wrote :

Also affected. Libreoffice Writer freezes after a few minutes. Pointer still moves, but all other actions non-functional. Have to Ctrl+Alt+Backspace to restart.
Linux Mint 13, Cinnamon 1.4
Libreoffice 3.5.3.2

Nancy Duran (antiphona2015) wrote :

I'm affected too!!! I have Linux Mint 13 maya with Cinnamon. I was visualizing my pictures with Image Viewer, and after some minutes of work my desktop freezes. Mouse doesn't work neither Atl+ctrl+del. I restarted my laptop and I began the same activity with the same bug three times.

Finally, I decided to follow this post: http://community.linuxmint.com/tutorial/view/955

After doing all that was indicated, I restarted my laptop and I began to visualize pictures again when... surprise: the same bug.

I remember that I had this problem the last week when I tried to make a videocall with skype, but i believed that it was a typical bug of Skype.

Ubuntu 12 isn't beautiful as Mint 13, but is more stable. I have not expected this sort of problems in this distribution.

Thilo Remmert (magezilla) wrote :

Same here. Lenovo T430 with SSD.

First it only happened maybe once in 2 days. At the moment it's happening 5 to 6 times a day or even more often. I have no idea which application is causing it, but the last times I tried to do a google hangout with Firefox.

I'll wait for the next updates. When it will happen again after the updates, I will follow the instructions of http://community.linuxmint.com/tutorial/view/955.

burnsdm (thepoolice) wrote :

Cinnamon crashes for me.

The system boots up and is stable/normal for a variable period of time and will all of sudden crash spontaneously yielding a green checkerred screen (see attached image), a mouse which is movable (sometimes), and no response to any keyboard actions or mouse clicks (thus I cannot access tty). Crashes occur usually within an hour to several hours of boot. Crashes do not occur when using Mate.

There are no error logs in syslog, dmesg, or kern.log. As per attached Xorg.log the Nvidia driver has an error and crashes. I think we can therfore conclude that for some reason Cinnamon is not compatible with my OpenGL GeForce GTX 560/PCIe/SSE2 with Nvidia driver. I have also attached the rest of my system info.

Please advise, I much prefer the aesthetics of Cinnamon over Mate.

David

Xarijus (xarijus) wrote :

I can confirm the same issue with Cinnamon 1.4.0 it does randomly freeze quite often.
It seems there's no relevance for what I use before the crash. I frequently use (in different combinations) Inkscape, Bluefish, Shutter, Chrome, Opera, Firefox, GIMP, Clementine and a few various apps and it seems to me it doesn't matter what kind of apps I'm using.

I also use docky and it sometimes crashes too usually before cinnamon crash. Maybe this can be related?

I'm using PinguyOS 12.04 and have bumblebee installed.
Let me know what kind of details I should provide.

Some details below.

arijus@MaxPower3000:~$ uname -r
3.2.0-29-generic-pae

arijus@MaxPower3000:~$ lspci |grep VGA
00:02.0 VGA compatible controller: Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller (rev 09)
01:00.0 VGA compatible controller: NVIDIA Corporation GF119 [GeForce GT 520M] (rev ff)

dmesg shortly after a crash and re-logging with ctrl+alt+backspace:

arijus@MaxPower3000:~$ dmesg | tail
[43872.434582] NMI watchdog enabled, takes one hw-pmu counter.
[43872.435768] NMI watchdog enabled, takes one hw-pmu counter.
[44316.806138] type=1701 audit(1346512053.991:34): auid=4294967295 uid=1000 gid=1000 ses=4294967295 pid=3395 comm="chrome" reason="seccomp" sig=0 syscall=20 ip=0xb35fd424 code=0x50001
[44321.392398] type=1701 audit(1346512058.583:35): auid=4294967295 uid=1000 gid=1000 ses=4294967295 pid=3441 comm="chrome" reason="seccomp" sig=0 syscall=20 ip=0xb3651424 code=0x50001
[45138.330364] nvidia 0000:01:00.0: PCI INT A disabled
[45138.335898] bbswitch: disabling discrete graphics
[45138.336276] bbswitch: Result of Optimus _DSM call: 11000059
[45138.349903] pci 0000:01:00.0: Refused to change power state, currently in D0
[45138.370181] pci 0000:01:00.0: power state changed by ACPI to D3
[45795.690076] type=1701 audit(1346513533.635:36): auid=4294967295 uid=1000 gid=1000 ses=4294967295 pid=7510 comm="chrome" reason="seccomp" sig=0 syscall=20 ip=0xb36aa424 code=0x50001

Same problem here. Mouse moves and I can swap to a different TTY but needs a hard reset to get going again.
Tried different graphic drivers and kernels but nothing seems to work.

Ubuntu 12.04 with Cinnamon 1.4UP3.
Froze when I was opening a PDF file in Evince (full screen).

I'm thinking it's a problem with Compiz. Does Mate use Compiz? If not and there's no problem with Mate, then it could quite easily be Compiz. That would explain why some desktops are effected whilst others aren't.

Hope this gets a fix soon :(

Got this almost every day on Ubuntu 12.04.1. Killing the Cinnamon process from a different TTY usually "fixes" the issue.

Thilo Remmert (magezilla) wrote :

I'm now on the latest cinnamon and muffin:
thilo@T2000 ~ $ cinnamon --version
Cinnamon 1.6.0
thilo@T2000 ~ $ muffin --version
muffin 1.1.0

I've followed these steps:
http://community.linuxmint.com/tutorial/view/955

Let's see if it helps ... I will give feedback after a week without freezing ...

Thilo Remmert (magezilla) wrote :

The following error in the syslog always appears at the same time the freeze appears:

 900:Oct 1 14:45:54 T2000 kernel: [ 5.636847] EXT4-fs (sda1): re-mounted. Opts: errors=remount-ro
997:Oct 1 14:45:54 T2000 NetworkManager[779]: <error> [1349095554.283096] [nm-device-ethernet.c:456] real_update_permanent_hw_address(): (usb0): unable to read permanent MAC address (error 0)

I'm trying to find a solution here:
http://ubuntuforums.org/showthread.php?t=1967515&page=4

Since upgrading to Cinnamon 1.6, via PPA, the issue did not show up again for me.

Thilo Remmert (magezilla) wrote :

Since the last updates, the freeze bug seems to be disappeared! YEAH!

Gisi (gisela-n-a-v2) wrote :

Desktop freezes. Mouse pointer moves but no actions. Can only get out of freeze by shooting down the computer.

affects: linuxmint → ubuntu
Changed in ubuntu:
assignee: nobody → Gisi (gisela-n-a-v2)

Hello,

--- Hardware:
ich have a few days old Dell Inspiron 15r SE with an:
 - Processor : Intel Core i5-3210M (2.50 GHz, 3M cache)
 - Display : 15.6in Full High Definition (1080p) WLED with AntiGlare
 - Memory : 6144MB (1x2048 + 1x4096) 1600MHz DDR3
 - Hard Drive: 128 GB ADATA SSD 600
 - Optical Drive : 8x DVD+/-RW Optical Drive
 - Graphics : 2GB AMD Radeon HD 7730M
 - Wireless : Intel 2230 WLAN Card (802.11n + BT 4.0)
-> The notebook has two graphic cards.

--- Operating-System:
 - Linux Mint Mate 13 (64bit)
 - fresh installed
 - all updates installed

--- The problem:
 - The computer is running very fast. All the hardware works.
 - After booting and logging in into Mate, the system is running a period of time, after it freezes. The period is not fixed, it's variable (it ranges from 1 minute to 7 hours). Sometimes it freezes when opening skype, opening the linux-mint menu, working with or without VMware Workstation, ... I can't reproduce the problem.
 - I first thought maybe the SSD is the problem. But with a normal HDD on a Linux Mint Mate 13 (64bit), it's the same problem on this notebook.
 - The System freezes with and without the ATI fglxr driver.
 - The notebook was shipped with Windows 8. After using the notebook with Windows 8 a few hours without any freeze, i think it's not a hardware problem. It seems, that my linux has a problem.

Can anybody help me?

Detailed hardware info can be found in hardwareInfo.txt.

Changed in ubuntu:
status: Confirmed → Incomplete
status: Incomplete → Confirmed

Hi,

now i had some freezes in very short period:

*** Freeze at:
- Nov 12 19:24:22
*** Reboot
- Nov 12 19:25:32
*** Freeze at:
- Nov 12 19:25:34
*** Reboot
- Nov 12 19:26:50

Brett Johnson (brett008) wrote :

Hi,

This is bug is affecting my system as well. Linux Mint 14 Cinnamon 1.6 desktop.
As it has been mentioned before about Java being a cause my java version is 1.7.0_09.
Haven't been able to pin down what application is causing this to happened, usually Chrome is open but has happened when it isn't as well.

Andrea Bellitto (9600xt) wrote :

on ubuntu 13.04 i solved this problem doing

sudo apt-get install ia32-libs

so installing ia32-libs and all it's releated packages!

Hello Andrea,

on my Linux Mint 13 i have already installed the ia32-libs.

This doesn't solve the problem for me. I still have crashes.

Glenn Avery (postmodern) wrote :

Hello ,
I wanted to add to the growing list of those reporting this same problem with Mint 14 (OEM Cinnamon release) AMD64.....
It too seems to happen while Firefox and/or LibreOffice is open ....
Today is the first day that I haven't had these lockups ..... (or freezes) .... but I haven't used either one of the mentioned programs .... (with one exception ... this morning I used Firefox quickly to download Opera.... and have used only this browser (Opera) during the day .... quite often off and on today.... at least beyond the time when I would have had experienced a "freeze."

Since there seems to be so many "clues" .... i.e., maybe many different programs are actually causing the "freeze," that one might suspect that the Mint install process (scripts) is/are not working properly for Firefox, LibreOffice, etc. ....

I will try to use the "bad" programs later .... when I can tolerate those painful interruptions .....

If anyone is interested in my simple troubleshooting plan ... I will try to write only my second note then ... or my second post in a forum .... ever .... to give the results later .....

I normally stay in the background ..... but I felt so bad that no one has given any responses since Dec. 13 .... and this has been such a disappointing experience with the new Mint package .....

Glenn

Hello,

since a few days i have updated from Linuxmint Mate 13 (64bit) to Linuxmint Mate 14 (64bit) and i had no freezes. It seems to be very stable on my notebook. If i have any freezes in the future , i will report it here.

I followed the update process that is documented here: http://www.scottalanmiller.com/linux/2012/11/21/upgrading-from-linux-mint-13-to-linux-mint-14/

Bye

Glenn Avery (postmodern) wrote :

Hello,

Thanks for sharing the information, Florian..... and your valuable time .... and kindness ....

It is certainly a weird problem .... previously, I had installed Mint14 via the OEM iso for a clean install ......

As promised I decided to do some more simple troubleshooting today .... and I decided to use Firefox this morning .... after checking first that Opera continue to operate and exposed no problems .... i.e., no "freezes" ......

After only a couple of minutes and a few web sites, while using Firefox, the system froze .... I restarted (rebooted) .... then went to the same web sites with Opera to check for anymore hints ..... but no problems ... no freeze ..... I then decided to see if this could be reproduced ..... I then started Firefox .... went to different sites .... and the screen froze again .....

So having other things to do on the system, I switched to Opera to do my surfing ..... I have been able to continue to use Opera throughout the day with no problems or freezes ....

I guess I will tomorrow remove Firefox and then reinstall .....

Thanks again .....

P.S. Saying the obvious ... I hope the small information from me helps someone ....

And .... I am so glad everything is working good now for you .....

Glenn

Jérôme Poulin (jeromepoulin) wrote :
Download full text (4.2 KiB)

Here, it crashed again, I was able to acquire a full backtrace this time:
#0 0x00007fa9f9c1dc97 in pthread_cond_wait@@GLIBC_2.3.2 () from /lib/x86_64-linux-gnu/libpthread.so.0
No symbol table info available.
#1 0x00007fa9f44f2180 in pa_threaded_mainloop_wait () from /usr/lib/x86_64-linux-gnu/libpulse.so.0
No symbol table info available.
#2 0x00007fa9e2fb8732 in pulse_driver_play () from /usr/lib/x86_64-linux-gnu/libcanberra-0.30/libcanberra-pulse.so
No symbol table info available.
#3 0x00007fa9f82de98e in ca_context_play_full () from /usr/lib/x86_64-linux-gnu/libcanberra.so.0
No symbol table info available.
#4 0x00007fa9f82ded0f in ca_context_play () from /usr/lib/x86_64-linux-gnu/libcanberra.so.0
No symbol table info available.
#5 0x00007fa9fab6dcbc in workspace_switch_sound (to=0x1af49d0, from=0x1af4940) at core/workspace.c:496
        layout = {rows = 1, cols = 4, grid = 0x284df50, grid_area = 4, current_row = 0, current_col = 0}
        i = <optimized out>
        y = <optimized out>
        e = 0x7fa9fab9b317 "desktop-switch-right"
        nw = <optimized out>
        x = <optimized out>
        fi = 0
        ti = 1
#6 meta_workspace_activate_with_focus (workspace=0x1af49d0, focus_this=0x0, timestamp=284824597) at core/workspace.c:551
        old = <optimized out>
        move_window = <optimized out>
        screen = <optimized out>
        display = <optimized out>
        comp = <optimized out>
        layout1 = {rows = 13778784, cols = 0, grid = 0xa0, grid_area = -88532346, current_row = 32681, current_col = -88832856}
        layout2 = {rows = 1, cols = 4, grid = 0x284df50, grid_area = 4, current_row = 0, current_col = 0}
        num_workspaces = <optimized out>
        current_space = <optimized out>
        new_space = <optimized out>
        direction = <optimized out>
#7 0x00007fa9fab48b81 in process_event (bindings=<optimized out>, n_bindings=<optimized out>, display=display@entry=0x1d325d0, screen=screen@entry=0xcfb200, window=window@entry=0x0,
    event=event@entry=0x7fffb68993d0, on_window=0, keysym=<optimized out>) at core/keybindings.c:1441
        handler = 0x1d32e00
        i = <optimized out>
#8 0x00007fa9fab49bd4 in meta_display_process_key_event (display=display@entry=0x1d325d0, window=window@entry=0x0, event=event@entry=0x7fffb68993d0) at core/keybindings.c:1683
        keysym = <optimized out>
        keep_grab = 1
        all_keys_grabbed = <optimized out>
        str = <optimized out>
        screen = 0xcfb200
        __PRETTY_FUNCTION__ = "meta_display_process_key_event"
#9 0x00007fa9fab3e1ab in event_callback (event=0x7fffb68993d0, data=0x1d325d0) at core/display.c:1799
        window = <optimized out>
        property_for_window = <optimized out>
        display = 0x1d325d0
        frame_was_receiver = 0
        bypass_compositor = 0
        filter_out_event = <optimized out>
#10 0x00007fa9fab88ed6 in filter_func (xevent=0x7fffb68993d0, event=<optimized out>, data=<optimized out>) at ui/ui.c:238
No locals.
#11 0x00007fa9f5842921 in ?? () from /usr/lib/x86_64-linux-gnu/libgdk-3.so.0
No symbol table info available.
#12 0x00007fa9f5842af7 in ?? () from /usr/lib/x86_64-linux-gnu/libgdk-3.so.0
No symbol...

Read more...

Jérôme Poulin (jeromepoulin) wrote :

This is of course pulseaudio related, still no follow up? I don't think there's a way to disable calling pulseaudio, I do not need/want sounds bt there's no option.

Jérôme Poulin (jeromepoulin) wrote :

This is not really assigned.

Changed in ubuntu:
assignee: Gisi (gisela-n-a-v2) → nobody
fig_wright (fig-wright) wrote :

I have this problem on a laptop running an up to date Mint Lisa with Cinnamon 1.6.7. I note that on the Mint forums this is marked as "solved", yet it clearly isnt.
http://forums.linuxmint.com/viewtopic.php?f=90&t=103054&sid=6de8faf9ba65157a0c4bbc87101f53d0&start=520

tvicol (tiberiu-vicol) wrote :

LMDE 64bit on HP EliteBook 8470p.
Cinnamon freeze after a while, especially when I work with dropboxes, menus ...

tibi@ ~ $ uname -a
Linux 3.2.0-4-amd64 #1 SMP Debian 3.2.32-1 x86_64 GNU/Linux
tibi@ ~ $ cat /etc/linuxmint/info
RELEASE=1
CODENAME=debian
EDITION="Cinnamon 64-bit"
DESCRIPTION="LMDE Cinnamon Edition"
DESKTOP=Gnome
TOOLKIT=GTK
NEW_FEATURES_URL=http://www.linuxmint.com/rel_debian_whatsnew.php
RELEASE_NOTES_URL=http://www.linuxmint.com/rel_debian.php
USER_GUIDE_URL=http://www.linuxmint.com/documentation.php
GRUB_TITLE=LMDE Cinnamon 64-bit
tibi@ ~ $

Since a few days I have been getting the same problem on a Mint 14 Nadia 64 bit with Cinnamon 1.6.7 (I have all recent updates installed).

From my observations, it always happens after I start Google Chrome with quite a few tabs. Then Cinnamon freezes, but luckily I am able to switch to a text console (CTRL+ALT+F1), log in and clearly see that cinnamon process is taking about 100% CPU. Killing it helps instantly, I am able to go back to the GUI (CTRL+ALT+F7).

LuisC (luiscardozocarreras) wrote :

I don't know if it is exactly the same issue, but today I couldn't work with Cinammon (1.6.7, Ubuntu 12.10, Kernel 3.5.0-27-generic). My system hangs badly, even without opening any program. I can move the mouse pointer but the click doesn't work. I can't swith to the terminal (Ctrl+Alt+F1..F6), kill the X server (Ctrl+Alt+Backspace) or anything.

I thought that it was a hardware issue, but then I switched to Unity and then to Gnome 3, and both works (I also tried Cinnamon 2D but it doesn't work).

I think that it may be an CPU usage issue, but, I open a gnome-terminal and run "top", but it seems to hang with Cinnamon.

I have Dropbox and Google Chrome (helper) in "autostart".

How can I debug it?

LuisC (luiscardozocarreras) wrote :

In my case, it seemed to be "wrestool" that was called from gnome-thumbnail* (I don't remember the correct name right now), called from Cinnamon. I was able to log-in as root and kill it. Cinnamon restarted and now I am using it normally.

Premek Brada (brada) wrote :

What is the status of this issue? Today my Cinnamon froze in the middle of a 8-party videoconference... not nice. The attached part of syslog may be related to this but it's hard to tell, occurences and their circumstances are (as noted many times above) rather random. Platform: MacBook Air 2012, Ubuntu 12.04 with Cinnamon 2.0.14-20131203040103-precise.

Mar 5 17:44:32 brada-air-ubuntu cinnamon-session[29539]: Gdk-WARNING: cinnamon-session: Fatal IO error 11 (Resource temporarily unavailable) on X server :0.#012
Mar 5 17:44:32 brada-air-ubuntu bluetoothd[1085]: Endpoint unregistered: sender=:1.467 path=/MediaEndpoint/HFPAG
Mar 5 17:44:32 brada-air-ubuntu bluetoothd[1085]: Endpoint unregistered: sender=:1.467 path=/MediaEndpoint/A2DPSource
Mar 5 17:44:32 brada-air-ubuntu bluetoothd[1085]: Endpoint unregistered: sender=:1.467 path=/MediaEndpoint/A2DPSink
Mar 5 17:44:34 brada-air-ubuntu pulseaudio[1055]: [pulseaudio] client-conf-x11.c: xcb_connection_has_error() returned true
Mar 5 17:44:34 brada-air-ubuntu pulseaudio[1056]: [pulseaudio] client-conf-x11.c: xcb_connection_has_error() returned true
Mar 5 17:44:34 brada-air-ubuntu pulseaudio[1061]: [pulseaudio] pid.c: Stale PID file, overwriting.
Mar 5 17:44:34 brada-air-ubuntu pulseaudio[1061]: [pulseaudio] bluetooth-util.c: Error from ListAdapters reply: org.freedesktop.DBus.Error.AccessDenied
Mar 5 17:44:34 brada-air-ubuntu pulseaudio[1061]: [pulseaudio] server-lookup.c: Unable to contact D-Bus: org.freedesktop.DBus.Error.NoServer: Failed to connect to socket /tmp/dbus-fZ16XO9Wse: Connection r
efused
Mar 5 17:44:34 brada-air-ubuntu pulseaudio[1061]: [pulseaudio] main.c: Unable to contact D-Bus: org.freedesktop.DBus.Error.NoServer: Failed to connect to socket /tmp/dbus-fZ16XO9Wse: Connection refused
Mar 5 17:44:34 brada-air-ubuntu pulseaudio[1066]: [pulseaudio] pid.c: Daemon already running.
Mar 5 17:44:36 brada-air-ubuntu acpid: client 29391[0:0] has disconnected
Mar 5 17:44:36 brada-air-ubuntu acpid: client connected from 1067[0:0]

fig_wright (fig-wright) wrote :

I am 90% sure my problem on this is caused by the SSD drive and the JBD2 journalising process. If I happen to have top or iostat running when everything freezes I can see that top is showing lots of "wa" (io wait) and iostat is showing the JBD2 process at work. It might be due to a Trim bug of some kind. I have witnessed this on kernels 3.2, 3.8 and 3.11.

Rich Wales (richw) wrote :

I am still occasionally experiencing this problem (or something that looks just like it) in 2020. In my case, the freezing happens only when the Cinnamon screen saver is active -- the date/time on the screen saver stops advancing, and no keys or mouse clicks will revive it -- even selectively killing processes on the computer via a remote login (ssh) doesn't work -- I end up with no choice but to do a hardware reset.

To post a comment you must log in.
This report contains Public information  Edit
Everyone can see this information.

Other bug subscribers