Files not syncing

[Chris Woollard]

I have started my initial sync after installing Ubuntu One.

Ubuntu One has the status of "Syncing" in the sys-tray icon, however no files have yet appeared in the Ubuntu One directory. It has so far been running for 45 minutes.

This CPU is running between 35-50% continuously.

I am running Vista 64bit.

Is there a way of seeing what it is doing?

Thanks
Chris

[Chris Woollard (cwoollard)]

I left it syncing over night. There are still no files and the cpu is approx 40%.

I tried it on another computer and that completed within 2 minutes.

thanks
Chris

[Manuel de la Peña (mandel)]

Chris,

Unfortunatly Windows does not provide an easy way for you to know what the different processes of the app are doing. I recommend you to install Process explorer (http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx) and get information about the UbuntuOneClient.exe process as well as the child process that it starts (called main.exe) which is the process used to perform the sync.

With that information we will be able to get closer to fix this issue.

[Chris Woollard (cwoollard)]

It definitely appears to be the main.exe component that is taking all the
cpu.

thanks
chris

On 1 December 2010 12:14, Manuel de la Pena
<email address hidden>wrote:

> Chris,
>
> Unfortunatly Windows does not provide an easy way for you to know what
> the different processes of the app are doing. I recommend you to install
> Process explorer (http://technet.microsoft.com/en-
> us/sysinternals/bb896653.aspx) and get information about the
> UbuntuOneClient.exe process as well as the child process that it starts
> (called main.exe) which is the process used to perform the sync.
>
> With that information we will be able to get closer to fix this issue.
>
> ** Changed in: ubuntuone-windows-installer
> Status: New => Incomplete
>
> ** Changed in: ubuntuone-windows-installer
> Assignee: (unassigned) => Manuel de la Pena (mandel)
>
> --
> Files not syncing
> https://bugs.launchpad.net/bugs/682744
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in The installer for Ubuntu One Windows features: Incomplete
>
> Bug description:
>
> I have started my initial sync after installing Ubuntu One.
>
> Ubuntu One has the status of "Syncing" in the sys-tray icon, however no
> files have yet appeared in the Ubuntu One directory. It has so far been
> running for 45 minutes.
>
> This CPU is running between 35-50% continuously.
>
> I am running Vista 64bit.
>
> Is there a way of seeing what it is doing?
>
> Thanks
> Chris
>
> To unsubscribe from this bug, go to:
>
> https://bugs.launchpad.net/ubuntuone-windows-installer/+bug/682744/+subscribe
>

[archieb0ld (archieb0ld)]

Chris,
Do you have a separate admin account that you used to install Ubuntu One?
I have XP and my usual account has limited privileges, so I used another account to install Ubuntu One. Running Ubuntu One from the limited account successfully creates a Sync Folder, but doesn't actually sync anything (cpu load is ~60% on Intel T2300). Status is Syncing after over 12 hours with 7 MB of data.

[Marc Sansa (marc-sansap)]

Same problem here with WinXP SP3 32bit. I left it for 2 days and it still hasn't synced anything. In my case, I use an administratior account.

Something I can do to help tracking the problem?

thanks
Marc

[Chris Woollard (cwoollard)]

I also, have been using a domain admin level account.

thanks
chris

On 3 December 2010 17:07, Marc Sansa <email address hidden> wrote:

> Same problem here with WinXP SP3 32bit. I left it for 2 days and it
> still hasn't synced anything. In my case, I use an administratior
> account.
>
> Something I can do to help tracking the problem?
>
> thanks
> Marc
>
> --
> You received this bug notification because you are a direct subscriber
> of the bug.
> https://bugs.launchpad.net/bugs/682744
>
> Title:
> Files not syncing
>
> Status in The installer for Ubuntu One Windows features:
> Incomplete
>
> Bug description:
>
> I have started my initial sync after installing Ubuntu One.
>
> Ubuntu One has the status of "Syncing" in the sys-tray icon, however no
> files have yet appeared in the Ubuntu One directory. It has so far been
> running for 45 minutes.
>
> This CPU is running between 35-50% continuously.
>
> I am running Vista 64bit.
>
> Is there a way of seeing what it is doing?
>
> Thanks
> Chris
>
> To unsubscribe from this bug, go to:
>
> https://bugs.launchpad.net/ubuntuone-windows-installer/+bug/682744/+subscribe
>

[Andreas Müller (andy-mueller-zuhause)]

Same here. WinXP SP3, installed as local admin, running under unprivileged domain account. Logging in works fine but no syncing (status "synced", icon spinning forever). Does the client use any ports besides http/https? My PC is behind a company firewall.

[Andreas Müller (andy-mueller-zuhause)]

Addition: My home directory is located on a network share, the pathname contains german special characters (ü).

[Manuel de la Peña (mandel)]

I believe that the problem here is that we are using port 4919 which does require admin rigths on windows... I really need to carefully think around thins problem since choosing a port etc.. that does not get blocked by Windows security or different firewalls is not that easy..

Thx a lot for you help, without it I would have not known about this.

[foerdi (foerdi)]

Company firewall:
HTTP tunnel (not default, opt-in/only if 4919 blocked) will probably be detected by Admins because of the packet size and the connection duration.

Win firewall:
Inbound conns default blocked, outbound default allowed
try FirewallException element or FirewallInstallHelper.dll

[Chris Woollard (cwoollard)]

Can you not use an SSL (HTTPS 443) connection?

Dare I say it. That is what Dropbox uses.

Thanks
Chris

On 7 December 2010 11:58, foerdi <email address hidden> wrote:

> Company firewall:
> HTTP tunnel (not default, opt-in/only if 4919 blocked) will probably be
> detected by Admins because of the packet size and the connection duration.
>
> Win firewall:
> Inbound conns default blocked, outbound default allowed
> try FirewallException element or FirewallInstallHelper.dll
>
> --
> You received this bug notification because you are a direct subscriber
> of the bug.
> https://bugs.launchpad.net/bugs/682744
>
> Title:
> Files not syncing
>
> Status in The installer for Ubuntu One Windows features:
> Confirmed
>
> Bug description:
>
> I have started my initial sync after installing Ubuntu One.
>
> Ubuntu One has the status of "Syncing" in the sys-tray icon, however no
> files have yet appeared in the Ubuntu One directory. It has so far been
> running for 45 minutes.
>
> This CPU is running between 35-50% continuously.
>
> I am running Vista 64bit.
>
> Is there a way of seeing what it is doing?
>
> Thanks
> Chris
>
> To unsubscribe from this bug, go to:
>
> https://bugs.launchpad.net/ubuntuone-windows-installer/+bug/682744/+subscribe
>

[Pavlo Kundirenko (farfurkis)]

I have the same problem on Windows XP SP3 32bit.
There was two success syncronizations:
1. Download a few text files
2. Upload a few mp3 files

Then I put into Ubuntu One folder a few .exe files and obtain the same problem:
40-50% CPU load, "Syncing" state and not synced files.

[Andy Sheppard (andy-ajscs)]

Symptoms:
    Not syncing files
    High CPU usage 25-50% on an Intel dual core

Current local machine conditions:
    Windows 7 Ultimate 64bit
    Logged on as Domain Admin
    Firewall off on local machine
    Ubuntu One folder in a roaming profile folder (network share)

Current Network conditions:
    Microsoft TMG firewall/gateway with port 4919 allowed to local machine (set as rule 1)

[ThorMieNator (thormienator)]

Same here, the Client is not syncing any files
Windows XP SP3
Installed as Admin, running as normal user. Created the Ubuntu One direcory manually in
c:\Dokumente und Einstellungen\Username\Eigene Dateien\Ubuntu One\
no firewall running, connected to Inet via Proxy.
After starting sync there is CPU activity for a short while (UbuntuOneClient.exe starts a main.exe) and when main has stopped the popup menu says 'Synced', but neither the files in the cloud are in my local folder nor the files from the local folder are in the cloud.

[Grzegorz (kolodko1)]

In my case syncing single files, but when I try sync directory with hundred files and nested directories than will not syncing anything. Seems get stuck when try syncing file over a limit (?)!

Windows XP SP3.

[Spheniscus (spheniscus)]

Confirm ThorMieNator's post from 2010-12-15 (#14), same here, but: Win XP _Home_, no proxy. Cloud is up to date, local files are not. The cloud is syncing well under Ubuntu 10.04. Hint: My Tomboy-Notes are the same under Ubuntu, Win XP, and in the cloud - so maybe this affects _files_ only? Help would be appreciated!

[Eduard Fabra (edfabra)]

The same here, on Windows 7. Tray indicator says 'Syncing' but nothing happens. If I go to 'Ubuntu One Preferences' it says 'Disconnected'. No actual files yet syncd, four hours or more.

[Eduard Fabra (edfabra)]

It works for me now :-)

[Manuel de la Peña (mandel)]

@Eduard Fabra I'm glad it work for you now, nevertheless I'm working on this bug to make sure that it does always work. Can you tell me if you have changed anything in your system so that it would change the behavior of the software?

[Rshelt01 (rshelt01)]

I have been experiencing a similiar problem. It will sync a little bit then I will work away and it will stop. I have not been about to identify at what point it stops. For a while if I ended the process and restarted the app it would sync for a little bit longer then stop again. It is currently spinning and not doing anything. CPU is around 25 percent. It has not successfully synced in two days.
I am trying to push up a large amount of data and I have not gotten it to sync continusly for at least 2 hours since I started trying last week.

[Rshelt01 (rshelt01)]

Windows 7 btw

[GonzaloPanizo (gonzalo-panizo)]

When starting to sync just after installing I get an error notice. Screenshot attached.

[mu (mu2000w)]

It works for me now -- in XP!

I had the same problem -- not syncing in XP, no problem in ubuntu, no problem with tomboy syncing in XP. I have waited for two months for a fix. I finally decided to give it a try myself.

This is how I did it -- It's actually quite simple:

Delete or rename the "Ubuntu One" folder/dir in "My Documents" in XP and sync. (I also removed and re-added the XP machine from UbuntuClient before I synced.)

To sync big files from XP seems to cause problems. I tested with a file of 48MB (48,795KB to be exact), UbuntuOne created a .90853.... file of 45MB (44,892KB to be exact) and did not seem to be able to go any further. There seems to be no problem with a file of 20MB I tested.

Something else I found out that might be useful to get sync going: to stop a sync (when you get stuck), kill main.exe (killing UbuntuOneClient.exe wont help. main.exe would still be running even when UbuntuOneClient.exe is gone.)

It worked for me at least. I hope it helps some people.

[mu (mu2000w)]

Is it possible to add a function for downloading a whole directory (zipped maybe) from https://one.ubuntu.com/files/? (Currently a directory can only be shared or deleted but not downloaded. A file can be downloaded.)

This would allow a computer without UbuntuOneClient to more easily access/use a bunch of files, for a presentation that use a set of documents for example. Skydrive can do this (download a directory) but uploading a directory in skydrive is a pain.

Thanks a lot for providing the Ubuntu One service!

[Peter Garner (p@V) (peterg-vfemail)]

Many thanks for this release! It works fine on Ubuntu 10.4, 10.10, but I can connect but not sync on XP. It doesn't seem to be able create the ".ubuntuone-sync" file - Windows doesn't allow a filename with a leading dot. I tried deleting the "Ubuntu One" folder and still no luck: it created the folder but not the sync file. Windows XP Pro 2002, Service Pack 3

2011-02-02 15:04:48 [ 14] [ INFO] Canonical.UbuntuOne.ProcessDispatcher.SyncDaemon.SyncDaemonService - Executing task Hide metadata directory.
2011-02-02 15:04:48 [ 14] [ INFO] Canonical.UbuntuOne.ProcessDispatcher.SyncDaemon.HideMetadataDirectoryTask - Skipping operation. Path C:\\Documents and Settings\\MYBOX\\My Documents\\Ubuntu One\.ubuntuone-sync does not exist.
2011-02-02 15:05:20 [ 14] [ INFO] Canonical.UbuntuOne.ProcessDispatcher.SyncDaemon.SyncDaemonService - Executing task Ubuntu One directory exist.
2011-02-02 15:05:20 [ 14] [DEBUG] Canonical.UbuntuOne.ProcessDispatcher.SyncDaemon.SyncDaemonService - Executing C:\Program Files\Ubuntu One\Client\U1Sync\main.exe --init "C:\\Documents and Settings\\MYBOX\\My Documents\\Ubuntu One" --oauth **redacted** as user.
2011-02-02 15:05:20 [ 14] [ INFO] Canonical.UbuntuOne.ProcessDispatcher.SyncDaemon.SyncDaemonService - Executing u1sync with args: --init "C:\\Documents and Settings\\MYBOX\\My Documents\\Ubuntu One" --oauth **redacted** 2011-02-02 15:05:48 [ 14] [ INFO] Canonical.UbuntuOne.ProcessDispatcher.SyncDaemon.SyncDaemonService - StandarOutput from u1sync is:
2011-02-02 15:05:48 [ 14] [ERROR] Canonical.UbuntuOne.ProcessDispatcher.SyncDaemon.SyncDaemonService - StandardError from u1sync is: Traceback (most recent call last):
  File "main.py", line 371, in <module>
  File "main.py", line 342, in main
  File "u1sync\utils.pyo", line 86, in send_error
  File "u1sync\utils.pyo", line 73, in send_bus_message
  File "json\__init__.pyo", line 230, in dumps
  File "json\encoder.pyo", line 367, in encode
  File "json\encoder.pyo", line 309, in _iterencode
  File "json\encoder.pyo", line 275, in _iterencode_dict
  File "json\encoder.pyo", line 317, in _iterencode
  File "json\encoder.pyo", line 323, in _iterencode_default
  File "json\encoder.pyo", line 344, in default
TypeError: <type 'str'> is not JSON serializable

2011-02-02 15:05:48 [ 14] [ INFO] Canonical.UbuntuOne.ProcessDispatcher.SyncDaemon.SyncDaemonService - Executing task Hide metadata directory.
2011-02-02 15:05:48 [ 14] [ INFO] Canonical.UbuntuOne.ProcessDispatcher.SyncDaemon.HideMetadataDirectoryTask - Skipping operation. Path C:\\Documents and Settings\\MYBOX\\My Documents\\Ubuntu One\.ubuntuone-sync does not exist.

[John Underhill (john-underhill)]

I've just completed a fresh install of v1.0.723.1147 on XP Pro 2002, SP3. No files will sync.

In the Client.log, I'm seeing the same stacktrace and messages as Peter reports on 2/2.

The same client worked fine on a Win7 machine.

[Manuel de la Peña (mandel)]

@John Underhill, p@V, There might be a differenced between Windows 7 and XP that i did not aticipated. AFAIK creating a file with a leading . should not be an issue in XP. SInce I do not have such a machine at my reach, can you please confirm this to me?

Thx

[John Underhill (john-underhill)]

@Manuel I now think that my problem was a network issue. I was on a corporate LAN on 4/2, when I was unable to sync. I've tried today with the same install on a broadband connection and it's worked fine. It looks like it's probably a firewall issue that's not being reported in a meaningful way.

So, to be clear, the client is working fine for me with a broadband connection and local firewall software (McAfee). When I connect using the same laptop via. my corporate LAN, it's unable to sync and the error is "TypeError: <type 'str'> is not JSON serializable".

[MHmedia (peterg)]

@Manuel de la Pena

"@John Underhill, p@V, There might be a differenced between Windows 7 and XP that i did not aticipated. AFAIK creating a file with a leading . should not be an issue in XP. SInce I do not have such a machine at my reach, can you please confirm this to me?"

I can confirm that my XP machine is on a corporate network and it will definitely not let me create a file with a leading ".".

I now have access to a Windows 7 PC and will try the software on that tonight.

[Manuel de la Peña (mandel)]

MHmedia, I believe that you can indeed make a file with a leading . in XP, I wonder f it is something that was imposed by your system admins... I'll try to get an xp machine to test this

[Chris Woollard (cwoollard)]

I am running version 1.0.723.1147 and it still doesn't work for me on Vista
64bit.

thanks
chris

On 8 February 2011 07:51, Manuel de la Pena
<email address hidden>wrote:

> MHmedia, I believe that you can indeed make a file with a leading . in
> XP, I wonder f it is something that was imposed by your system admins...
> I'll try to get an xp machine to test this
>
> --
> You received this bug notification because you are a direct subscriber
> of the bug.
> https://bugs.launchpad.net/bugs/682744
>
> Title:
> Files not syncing
>
> Status in The installer for Ubuntu One Windows features:
> In Progress
>
> Bug description:
>
> I have started my initial sync after installing Ubuntu One.
>
> Ubuntu One has the status of "Syncing" in the sys-tray icon, however
> no files have yet appeared in the Ubuntu One directory. It has so far
> been running for 45 minutes.
>
> This CPU is running between 35-50% continuously.
>
> I am running Vista 64bit.
>
> Is there a way of seeing what it is doing?
>
> Thanks
> Chris
>
> To unsubscribe from this bug, go to:
>
> https://bugs.launchpad.net/ubuntuone-windows-installer/+bug/682744/+subscribe
>

[Turnip Avenger (turnip-avenger)]

I had this problem too. Mu's solution at #23 worked for me - Windows XP without administrator privileges. When you first install the Beta, do the following:

1. Open preferences

2. log in to your Ubuntu One account through the dialogue box

3. right-click the taskbar icon and select Sync (even though there is nothing to sync yet - this creates the 'Ubuntu One' folder in My Documents)

4. then copy the files you want synced into the 'Ubuntu One' folder

5. right-click and select 'Synchronize Now' again

6. It should now sync

[Turnip Avenger (turnip-avenger)]

However...

I have now realised that the Beta will only sync once by this method. If you try to sync again, nothing happens...

[MHmedia (peterg)]

I'm pleased to report that I've managed to run the Client successfully using XP on VirtualBox running under Ubuntu 10.10. Looks like my locked-down corporate XP box was the problem.

I'm now going to try it on a genuine Windows 7 machine.

[Manuel de la Peña (mandel)]

@MHmedia would really appreciate if you could find out what kind of settings does your corp machinehas. I know that many of the users of the port are in reality Ubuntu user that are "forced" to use windows in their offices. Being able to work in just an enviroment is a "feature: I;d like us to have.

[mu (mu2000w)]

@Turnip Avenger #33

It still works for me. However I found out the following in the meantime.

An empty directory/folder cannot be removed unless I delete it from XP and the unbuntuone web at the same time.
This also means, if I delete a directory from XP, the files inside the directory and subdirectories disappear but the directory structure (dir and subdirs) remains at the ubuntu web (and reappears in XP after another sync).

I probably could live with this tiny bug. The main problem is the slow response -- It takes 2-4 minutes (about 1-3 minutes between "fetching metadata..." and the actual syncing files) to sync a virtually empty directory. (My network should be quite OK I think since a similar sync in dropbox is almost instant.)

[Manuel de la Peña (mandel)]

@mu that is a bug in the current implementation which has to parse the full metadata, I"m working on it to get the speed found in ubuntu.

[Andy Sheppard (andy-ajscs)]

@Manuel. I am the network manager for a school so have full access to change firewall (TMG) settings and test on W7 and XP with or without roaming profiles. I am willing to test any code on the network and change any settings you think may help.

[Garreth@Ubuntu1 (adude707)]

It seems to work when i run as admin.....

[Garreth@Ubuntu1 (adude707)]

*does*

[Mouhammad Ali Al Jajeh (ali-jajeh)]

@mu 's solution @#23 worked for me, after the first time ubuntu one folder is created, renamed, and resynced, and it worked...

btw am running windows 7 64 bit ultimate.....cpu load still high avg. 38

[John Underhill (john-underhill)]

This is an auto-replied message. I am out of office and will return on Monday 28th March. Until then I will not be checking email.

I will respond to email when I return.

[John Underhill (john-underhill)]

This is an auto-replied message. I am out of office and will return on Monday 28th March. Until then I will not be checking email.

I will respond to email when I return.

[Len Simpson (len-iwozhere)]

I have one machine with WinXPProSP3(32bit), the same machine dual booting with Ubuntu Natty (64bit), a WinXPSP3 (32bit) Laptop, and a netbook with Win7Starter.

To test Ubuntu One against Dropbox which I currently use on all these machines I wrote a small simple text file.
First I created and wrote to it in Ubuntu. (A single line stating machine and OS)
Then rebooted the machine under XP and wrote to it with notepad in XP. (Again a single line as before.)
Then I wrote to it with the XP Laptop (Work machine, same single line with identity details.)
Then I wrote to it with the netbook. (Same formula.)

Now all machines *except* the dual boot WinXP machine see all lines.

The dual boot WinXP machine, has shown other files I have attempted to replicate the problem with, but all it sees of that original test file is the first line and the one it wrote itself. The following two lines do not show. It also shows a *fragment* file, which none of the others sees. This file (TestingUbubtuOne.txt.u1partial) actually contains the entire correct text tile contents.

Other files have shown, been edited, deleted Etc. The only differences I know of was the first file was created under Ubunto, the rest have come from the various windows machines. However I doubt this is significant. It appears more like a temporary file problem.

Len

[Tore Simonsen (toresimonsen)]

I tried to upload a file 1007mb or about 1GB and it failed to sync. I left the sync running for days using the Windows beta sync file.

My specs:

Asus EEEPC 1005PEB Netbook
2gb ram
Windows 7 Starter (currently updated thru 5/11/11)

[KyleWhittington (kylewhittington)]

Windows 7 64-bit same problem. Running sync just sits doing nothing. Renamed the Ubuntu One folder in My Documents, and killed main.exe. Then told UbuntuOne to sync now and it's fixed it - same as comment 23's solution. Hope that helps anyone who's stuck.

[Stev (sonstiges-aladisch)]

i had the same prob with win 7 64bit.
and as Manuel de la Pena already said it's an problem with adminrights

all i had to do was quit Ubuntu one, kill Ubuntu client
restart ubuntu one as Administrator...syncing works fine now

[Michael Cole (ubuntu-michaelcole)]

Windows XP Pro SP3

I experienced this bug and found this workaround.

My user is already an administrator and I was having the syncing problem.

Start -> Right-click Ubuntu One -> Run As -> Select "Current User" -> Uncheck "Protect my computer and data from unauthorized program activity -> Ok -> Syncing started

[Len Simpson (len-iwozhere)]

If this can't handle the authorisation in XP pro SP3, it stands no chance with W7. That is notoriously picky about admin rights.

I eventually got it syncing on XP, but this is not very useful; to the average windows user.

Len

[Akber Choudhry (akberc)]

In addition to the CPU problems on auto-sync (separate bug):

The Windows client did sync the Ubuntu One folder, but if there is a folder other than the default 'Unbutu One' shared on a Ubuntu workstation, it is not picked up by the Windows client, nor is there an option to map synced folders to Windows folders.

[jtbutcher (jtbutcher)]

I also had this problem on a win 7 ultimate 64bit machine. I killed the ubuntuoneclient.exe process, deleted the .ubuntuone-sync hidden folder in the Ubuntu One folder, restarted the client and forced a sync. After this it seems ok.

I did not have to run as administrator, I didnt think to check the permissions on the .ubuntuone-sync folder before i deleted it. Perhaps it is the context that the client is running in straight after install that is causing the issue.

[ifireball (ifireball)]

I have a similar problem with Windows 7 Starter SP1 and Ubuntu One 1.0.723.1147
It syncs for a while and then it stops while still spinning the icon until I kill all processes and restart.
Empirical evidence suggests this might have to do with pop-up notifications, when I sit in front of the computer and constantly click and close the "downloading file" popups it seems to keep on downloading, but when I leave it for a while, I come back to find a popup message open and seemingly little or no progress with the download.

[Michelle Eamer (menk)]

XP SP3 / .NET4 / Win Installer 4.5 / Latest Win Updates
Sits on small P2P home LAN > switch > router > Cable Modem
Two other workstations on same P2P LAN run 'Win7' and 'Ubuntu 11.04' without U1 sync issues.

The symptoms with the XP machine are:

First sign of an issue, following a 'complaint free' installation is when selecting 'Open Synced Folder' from U1 Menu in SysTray >

"The path 'C:\Documente and Settings\Admin\My Documents\Ubuntu One' not found"

... so i add it manually. Add some files to that directory via drag and drop, and select 'Syncronize Now' from U1 Menu in SysTray, and am immediately confronted with a 'PopUp' informing.

"An error courred [sic] when trying to retrieve your credentials. This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix the problem."

... with the following ongoing status

 - U1 Menu in SysTray, 'Status' says 'Syncing', whereas it was previously 'Idle'
 - UbuntuOneClient.exe consuming 91-99% of CPU
 - Allowed to run overnight for 8 hours without any transfer of files.
 - Had to 'kill' the process to stop it.

De-installed and re-installed again ... same result.

VVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVVV
[System Summary]

OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Name PC-FLS
System Manufacturer ECS
System Model P4S5MG/GL+
System Type X86-based PC
Processor x86 Family 15 Model 2 Stepping 7 GenuineIntel ~1792 Mhz
BIOS Version/Date American Megatrends Inc. 07.00T, 2/04/2001
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale Australia
Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
User Name PC-FLS\admin
Time Zone AUS Eastern Standard Time
Total Physical Memory 768.00 MB
Available Physical Memory 341.45 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.95 GB
Page File Space 2.13 GB
Page File C:\pagefile.sys

[Stijn Seghers (seghers-stijn)]

I had the same problem on a computer, running Windows 7 64bit.
The submitted solution (right-clicking it and running it as Administrator) solved the issue.

[John Underhill (john-underhill)]

This is an auto-replied message. I am out of office and will return on Monday 18th July. Until then I will not be checking email, but will respond when I return.

[John Underhill (john-underhill)]

This is an auto-replied message. I am out of office and will return on Monday 18th July. Until then I will not be checking email, but will respond when I return.

[Jordi Casas Pla (jordicasaspla)]

Same problem.
Initially all my files where synced ok when I installed UbuntuOne for Windows (Vista) -more than 1Gb.
Now changes from another machines connected are not synced in my Windows machine. And the other way round, changes in Windows machine are not expanded neither to UbuntuOne cloud, nor to the other machines connected (Android, Ubuntu).
The user is an administrator (!?!).

[John Underhill (john-underhill)]

This is an auto-replied message. I am out of office and will return on Monday 18th July. Until then I will not be checking email, but will respond when I return.

[Anthony M (amaher787)]

Same oroblem here with XP SP3. This is a show stopper. If I cant sync my files on my work PC, what good is the program?

[Erwin van den Broek (ebroek10)]

This problem started for me when I removed my workcomputer from my account and then later tried to add it again.
Before it worked smoothly, but now it won't sync at all. First I had bug #682379, but that one was easely solved with the help of the FAQ (nr 7).

I've got windows 7 with firewall and all other things related to a work-computer.
Running as administrator didn't work either.

[Manuel de la Peña (mandel)]

This bug has been fixed in the latests private beta therefore I'll close the bug.