bad hard disk noise on shutdown

Bug #67810 reported by Giovanni Lovato on 2006-10-23
98
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Linux
Fix Released
High
linux (Ubuntu)
Undecided
Unassigned
linux-source-2.6.17 (Ubuntu)
High
Unassigned
linux-source-2.6.20 (Ubuntu)
High
Ben Collins

Bug Description

My system is a Acer TM8204 laptop, Intel Core Duo, HD SATA 120GB.
My distro is Ubuntu Edgy.
When the system shuts down, the hard disk makes a slight squeak + single "tick" noise, as if it is parking
itself not properly. It does *not* do this under Ubuntu Dapper.

Giovanni Lovato (heruan) wrote :

Nobody else can confirm this? I noticed also on other laptops with SATA hard-disk. I'm concerned about the health of my hard-disk...

More (more.linux) wrote :

Happens also on my Dell Inspiron 9400. Running Kubuntu 6.06 with no problem on the shutdown.

Tried fully updated kubuntu edgy => and the strange noise is there
Tried kubuntu feisty => and the strange noise is there

This was classified as a kernal bug, but edgy and feisty run different kernels. Looks to me as a teardown problem.

Ben Collins (ben-collins) wrote :

Re-confirm against 2.6.20, please.

Changed in linux-source-2.6.20:
status: Unconfirmed → Needs Info
Tormod Volden (tormodvolden) wrote :

Confirmed on 2.6.20-2.2 on my Acer and Compaq and several duplicates.

Changed in linux-source-2.6.20:
status: Needs Info → Confirmed
Changed in linux:
status: Unknown → Confirmed
Giovanni Lovato (heruan) on 2006-12-18
Changed in linux-source-2.6.17:
status: Unconfirmed → Confirmed
julioromano (romanomarco) wrote :

Confirmed on 2.6.20-2-generic on the hp dv2172ea (dv2000 series) notebook.

Giovanni Lovato (heruan) wrote :

This should be marked as CRITICAL imho. I care of the health of my hardware!

Tormod Volden (tormodvolden) wrote :

One of the duplicates was already marked of importance "high", so it's just a question of someone with the right permissions to set it here as well. If it can cause hardware failure over time, it should probably be "critical"...

Changed in linux-source-2.6.17:
importance: Undecided → High
Changed in linux-source-2.6.20:
importance: Undecided → High
Luca Della Santina (kaiousama) wrote :

confirmed also on dell inspiron 6400 laptop

Ben Collins (ben-collins) wrote :

Can this be retested against 2.6.20-3 please?

Changed in linux-source-2.6.20:
status: Confirmed → Needs Info
Laurent Bigonville (bigon) wrote :

I can confirm this too on a Acer TM 8000, but with 2.6.19 kernel(2.6.20 doesn't boot on my laptop)

It doesn't occurs it I use sysrq key to emergency reboot

Laurent Bigonville (bigon) wrote :

Actually this also happened with magic keys...

julioromano (romanomarco) wrote :

Tested with 2.6.20-3: the bug is still present.
Bye
Marco

Laurent Bigonville (bigon) wrote :

I've rebuild all initramfs images with update-initramfs -u -k all (initramfs-tools version 0.85eubuntu1).

the HD heads are parked now with 2.6.19-7 kernel only when shutting down but not when rebooting.

Same thing with 2.6.20 but I cannot be 100% sure because my laptop is rebooting instead of shutting down (bug #71040). But just before the laptop should be shut down, I heard the HD heads be parked.

julioromano (romanomarco) wrote :

It didn't do the trick for me.

Tormod Volden (tormodvolden) wrote :

Same bad noise on 2.6.20-4.6. I also have bug #71040 since 2.6.20, but it screams out before it reboots.

Changed in linux-source-2.6.20:
status: Needs Info → Confirmed
julioromano (romanomarco) wrote :

Bug still present even with 2.6.20-5 kernel.
Bye
Marco

Mehul Dixit (mehul-dixit) wrote :

Confirmed on kernel 2.6.17-10-generic.

What is the solution to this problem?? Help needed !

More (more.linux) wrote :

Hi Mehul Dixit,
There is no solution yet. The problem is found in other Linux Distro's to so it is marked as a kernel bug.

I hope there wil be a solution soon, because this keeps me from going to a newer Kubuntu. I'm on 6.06 LTS.

bye More

More (more.linux) wrote :

Hi All,

I just tested opensuse 10.2 with kernel-default-2.6.18.2-34.i586.rpm on my laptop and it does a very nice shutdown without any strange hard disk noise.

So I don't think it's a linux kernel problem, but a (k)ubuntu problem.

What could cause this? Maybe the new shutdown methode "teardown"?
Kubuntu 6.06 LTS => ok => doesn't use teardown
Kubuntu 6.10 => not ok => uses teardown
Kubuntu 7.04 beta => not ok => uses teardown
Opensuse 10.2 => ok => doesn't use teardown.

So maybe it is teardown????
Bye More

Tormod Volden (tormodvolden) wrote :

Same problem on 2.6.20-6.11.

More (more.linux) wrote :

Hi Tormod,

Could you, if possible, test OpenSuse 10.2? If you could confirm that OpenSuse 10.2 isn't making a strange shutdown noise we would be 1 step closer to a solution.

Thanks, More

Tormod Volden (tormodvolden) wrote :

Does OpenSuse have a net-install or something minimal I can test without downloading a full CD? I think it's a question of which disk drivers are being used, ide-generic, libata or whatever they are called.

As mentioned earlier, I have bug #71040 as well, which makes it reboot when I choose shutdown. If I choose Reboot there is no noise, but if I choose Shutdown I get the noise, even though the reboot seems to shut off the laptop completely for a second or two before starting again. So for me the drive-friendly way to shut down is to reboot, enter grub command mode and enter halt, then turn off.

More (more.linux) wrote :

Hi Tormod,

OpenSuse has an ftp install option. I never tried that option, but here is the docu http://en.opensuse.org/Installation_without_CD

I'm not having bug #71040 problems. Hmmm that reboot and then enter grub command mode and enter halt, then turn off I must try.

thanks for testing. I will test opensuse again and have a look on what hard disk driver gets loaded.

Thanks, More

Mehul Dixit (mehul-dixit) wrote :

Strangely halt does not work on my grub. Is this a kernel bug too? I am having to reboot into windows everytime & then shutdown my comp.

Tormod Volden (tormodvolden) wrote :

Halt (in grub) doesn't work for me either, that is, the machine is halted but not turned off. That's probably a grub bug. I have to keep the power button pressed to turn it off, but that's safe once the machine is halted and the hard drive has parked.

Sam Ma (sam15) wrote :

Happens to me too. It's weird because I've installed the same Ubuntu on my other laptop and it shuts down just fine.
I'm running an Asus Z63a (Pentium-M 1.73 Ghz 533 MHz FSB, 60Gb Samsung Spinpoint M HDD)
The other laptop that works fine is an Asus M6Ne (Pentium-M 1.5 GHz 400 MHz FSB, 80Gb Toshiba HDD)

More (more.linux) wrote :

So it's not a special brand of harddisk that is giving us these troubles. My Dell uses a Hitachi 80GB disk

hetvliegend... (karel-vdm) wrote :

I can only confirm; the same happens since upgrade from dapper to edgy (using aptitude)
I use a Dell inspiron 9400 with SATA harddisk 160Gb (don't ask me about brand). Windows on the same machine still shuts down properly.

hetvliegend... (karel-vdm) wrote :

would there be a way to turn off this teardown feature? It would at the same time confirm if this is the problem...

Tormod Volden (tormodvolden) wrote :

Teardown is just a specification on how to stop processes the most economic way, and is not related to this.

To easily compare between kernels, boot with the kernel option:
init=/bin/bash
(and take "quiet" and "splash" away). Then turn off the machine with "halt -f -p".

My Compaq (with the via chipset) turns off quietly now, I think it has to do with the return to ide/pci/via82cxxx.ko from the ata/pata_via adventure.

Tormod Volden (tormodvolden) wrote :

The upstream bug has a link to this interesting discussion: http://mailman.linux-thinkpad.org/pipermail/linux-thinkpad/2007-January/037903.html which again points to this: http://<email address hidden>/msg02960.html

Sam Ma (sam15) wrote :

What about hibernate? Do you guys hear the click when entering hibernate?
I sure do... rebooting and suspend-to-RAM work fine though.

Sam Ma (sam15) wrote :

I'm by no means an expert when it comes to this stuff... but by skimming through the link that Tormod posted, it appears that there's in a bug in the kernel(s) that have to do with our hardware being recognized as SCSI? (i.e /dev/sd*), which makes sense because my partitions are recognized as sda1 - sda4, whereas on my other machine that doesn't have the shutdown noise, the partitions are recognized as hda instead of sda.

Francesco Pretto (ceztko) wrote :

Is it possible to produce a version of the above patch that apply to kernel 2.6.17 of ubuntu 6.10?
However, i leaved a post on lmkl, http://groups.google.com/group/linux.kernel/browse_frm/thread/a08eb3f2887ae852/fa787ed42c1e3097?lnk=gst&q=weird&rnum=9 , regarding this problem. Please, if you are interested in seeing this bug resolved asap, put some contributions to it, as it seems very difficult to gain attention on this issue and, in my opinion, it's yet to be determined if this is a regression of a lack of feature. For example, can someone affirm that this bug wasn't present in ubuntu dapper drake using libata drivers?

Sam Ma (sam15) wrote :

If we have an IDE drive, is there a way to NOT use libata and to use the old IDE driver (without having to reinstall)? Perhaps this could serve as a temporary fix for those with IDE drives instead of SCSI/SATA drives

Kyle McMartin (kyle) wrote :

Listing libata in /etc/modprobe.d/blacklist should prevent it from being loaded, and as such, fall back to the old IDE code.

Sam Ma (sam15) wrote :

I'm not exactly a Linux guru, so I'm not exactly sure how I'd blacklist libata. I tried googling to find out how, but nothing turned up. I've tried editing /etc/modprobe.d/blacklist with gedit but I don't know what to add to blacklist it; Is it as simple as writing

blacklist libata

? I believe I've tried that and it didn't work.

Any help would be appreciated!

Thanks

Sam Ma (sam15) wrote :

Okay, I tried blacklisting libata and then running the command

> update-initramfs -u

But when I rebooted the OS, I didn't see any changes. IIRC, using the old IDE driver should make my partitions be recognized by "hdx" rather than "sdx", right? Anyhow, I still see my partitions as "sda" and I still hear the noise when shutting down.

Any other ways to disable libata without recompiling the kernel?

Tormod Volden (tormodvolden) wrote :

I think blacklisting doesn't work for the modules in the initrd (as commented in bug #72765), and libata will get loaded anyway. You can try removing the libata module manually from your initrd.gz, see https://wiki.ubuntu.com/CustomizeLiveInitrd for how to modify an initrd.

Sam Ma (sam15) wrote :

I'm kinda overwhelmed with all of this tweaking (like I said, I'm not exactly a Linux guru...), so I'm going to install Dapper later today and see if the same thing happens.

Changed in linux-source-2.6.20:
assignee: nobody → ubuntu-kernel-team
Changed in linux-source-2.6.20:
assignee: ubuntu-kernel-team → ben-collins
status: Confirmed → Fix Committed
Changed in linux-source-2.6.20:
status: Fix Committed → Fix Released
Changed in linux-source-2.6.20:
status: Fix Released → Confirmed
Jan Kaláb (pitel) on 2007-05-28
Changed in linux-source-2.6.20:
status: Confirmed → Fix Released
Jan Kaláb (pitel) on 2007-05-28
Changed in linux-source-2.6.20:
status: Fix Released → Confirmed
More (more.linux) on 2007-05-28
Changed in linux-source-2.6.20:
status: Confirmed → Rejected
Changed in linux-source-2.6.20:
status: Rejected → Confirmed
Changed in linux:
status: Confirmed → Rejected
60 comments hidden view all 140 comments
John Nelson (skyfalcon866) wrote :

this is happening in my edgy install

System: IBM Thinkpad R40.
Hard drive: Hitachi Travelstar 80GN, Model Number: IC25N040ATMR04. It's a PATA drive.

I observed this noise for the first time in Ubuntu 7.04. I had no such problems with 6.06 or 6.10. Martin Koßler's workaround works fine.

I'd like to cite from <http://www.hitachigst.com/tech/techlib.nsf/techdocs/85CC1FF9F3F11FE187256C4F0052E6B6/$file/80GNSpec2.0.pdf>:

--8<---------------cut here---------------start------------->8---
Emergency unload is intended to be invoked in rare situations. Because
this operation is inherently uncontrolled, it is more mechanically
stressful than a normal unload. A single emergency unload operation is
more stressful than 100 normal unloads. Use of emergency unload
reduces the start/stop life of the drive at a rate at least 100 times
faster than that of normal unload and may damage the drive.
--8<---------------cut here---------------end--------------->8---

Is that what happens without Martin's patch? If so, it doesn't sound too good ...

I guess the "Power-Off_Retract_Count" that one gets with "sudo smartctl --device=ata --attributes /dev/sda" tells how often the hard drive has gone through an emergency unload. Can somebody confirm that? The "Power-Off_Retract_Count" of my drive is 14, and I think that number would make sense.

Changed in linux:
status: Invalid → Fix Released
holli (therealholli) wrote :

The "Power-Off_Retract_Count" of my drive (SATA) is 358, and considering that I have used Ubuntu 6.10 for nearly 6 months without a proper fix, I think that number makes sense. Thanks Ubuntu, I'll go for SSD next time. ;-P

raggar (mbaart) wrote :

I confirm this bug on a acer aspire 5601, I'm using feisty 7.04.
~$ uname -a
Linux laptop 2.6.20-16-generic #2 SMP Thu Jun 7 20:19:32 UTC 2007 i686 GNU/Linux

Happens the same with my laptop Dell Inspiron 1501 and using Feisty

~$ uname -a
Linux laptop 2.6.20-16-generic #2 SMP Thu Jun 7 20:19:32 UTC 2007 i686 GNU/Linux

According to <https://bugzilla.redhat.com/bugzilla/show_bug.cgi?id=243021#c23>, the "Power-Off_Retract_Count" seems to be the correct "counter" for how often your disk has undergone an emergency unload.

psycosmyth (psycosmyth) wrote :

Just to confirm, I have had this issue with all distros using 2.6.20.* and my Hitachi HD. The 2.6.22+ kernel has resolved this issue!! I used it with Fiesty and then upgraded to Gutsy tribe4. I will try Mint and Dream next and if I'm brave enough I'll try some RPM distros too.
I hope this helps most of you if you have not already tried it.

RL (ringomei) wrote :

Ubuntu Feisty 7.04 here. Just want to confirm that it makes that clicking + long spinning noise at menu-shutdown in Dell Inspiron 6000, too.

RL (ringomei) wrote :

(Inspiron 6000 Dell) I upgraded my kernel to 2.6.22+ last night and the soft-shutdown (through menu) works with no spinning sound anymore (and the button shutdown still does). However, the system make a loud spinning sound right after I remove my Buffalo external USB drive (even after I unmounted the drive before removal). It also make a smaller spinning sound when I remove flash drive from USB (and the flash drive light doesn't go off after remounting, either - although I don't remember if the light go off or not before my kernel upgrade).

raggar (mbaart) wrote :

the kernel of Gutsy (2.6.22) solved the problem.

Changed in linux-source-2.6.20:
status: Confirmed → Fix Released

raggar wrote:
> the kernel of Gutsy (2.6.22) solved the problem.
>
> ** Changed in: linux-source-2.6.20 (Ubuntu)
> Status: Confirmed => Fix Released

If 2.6.22 solves the problem, fine.

But why does this lead to the status for linux-source-2.6.20 (Ubuntu)
being changed from "Confirmed" to "Fix Released"? linux-source-2.6.20 is
still broken, isn't it? Shouldn't it be changed to "Won't Fix -- wait
for Gutsy"? Wouldn't that be more honest?

vexorian (vexorian) wrote :

I think that changing the status of the bug is not accurate, feisty users are still affected by this problem and I think that if security bugs get fixed, critical bugs such as this one should be fixed as well.

Gutsy is still on alpha stage and not a lot of people can upgrade the kernel manually, even less people know about the risk this bug implies.

Matthew Helmke (matthelmke) wrote :

I agree with the last two comments. The fact that this is fixed in the newest kernel is wonderful, but it is not a real fix for users of 2.6.20 on Feisty. Do we really want to recommend to users to add the gutsy sources to sources.list and update their kernel that way?? Some can do that, but we are also the ones who could apply fixes/patches other ways.

The right thing to do, IMHO, is to return this bug to "confirmed" status until a real fix is released until 2.6.20 is patched in our repos, or backport 2.6.22.

Kaur Männamaa (kaurman) wrote :

Exactly. There are plenty of problems with Gutsy's kernel as I've heard and so it's not wise to think that upgrading to it is a wonderful solution and everyone who experience this bug should do that.

Yes, I know that there are patches one can apply to its system to make the noise go away but:

1) There are quite a few users for whom the patches don't work for some reason or who are just not capable of applying them.
2) Most of the patches don't lose the noise on hibernation/suspend.
3)As said in previous comments: there are many users who aren't even aware of the problem so they can't fix it.

What exactly is the technical difficulty with this bug that prevents the release of a proper patch?

Kaur

Tormod Volden (tormodvolden) wrote :

Not solved in 2.6.20 apparently.

Changed in linux-source-2.6.20:
status: Fix Released → Confirmed
Zigui (26173) wrote :

The problem happens with me too.
Acer Aspire 1692 lmi, 1.73GHzM,Hard Disk hitachi 100GB,1GB ram memory, in my system the partitions appears like SDAx and not like in 6.10(hdax).

Any one have a solution for this?

Chow Loong Jin (hyperair) wrote :

I'm using a desktop with three IDE hard disks in it, all of which have been detected as /dev/sd* after the switch from Feisty to Gutsy. I can shutdown/hibernate/suspend with no problem. But then again, I've never experienced the clicking sound problem because all the previous kernels I used detected the hard disks as /dev/hd*.

Lethe (nick-ukfsn) wrote :

Just to update this bug report - this issue is still apparent. I recently bought a pre-installed Ubuntu Dell laptop Inspiron 6400, and noticed that I had a 'dink' when using shutdown.

A thread from the forums raised the issue (that I wasn't aware of), and following the advice in here, I have applied the temporary fix (it works!, thanks!).

Here is the thread.

http://ubuntuforums.org/showthread.php?t=566072

Nick

Chow Loong Jin (hyperair) wrote :

Lethe, if you bought a pre-installed Ubuntu laptop, then it's probably using Feisty. The bug seems to be gone in Gutsy, which in prerelease state.

JangMunho (jangmunho137) wrote :

Yes, Dell inspiron 1420 also has a problem.

Dan Gilliam (geocritter) wrote :

This bug has been solved with the 2.6.22 kernel in all the distros I've tried that had the problem before. So if you are using any kernel that is older than that (gutsy is the first to carry it in the ubuntu line), then you are still going to experience the problem. AFAIK, no backporting was done on this fix. Meaning, either someone will need to backport it to feisty, or you'll have to upgrade to gutsy as soon as it's released.

Chow Loong Jin (hyperair) wrote :

Or you can upgrade to the beta now. There are very few issues left in Gutsy. After all, it'll be released in a week and a half from now.

vexorian (vexorian) wrote :

There are instructions to how to upgrade to gutsy's kernel on feisty on the
ubuntuforums site.

On 10/7/07, hyperair <email address hidden> wrote:
>
> Or you can upgrade to the beta now. There are very few issues left in
> Gutsy. After all, it'll be released in a week and a half from now.
>
> --
> bad hard disk noise on shutdown
> https://bugs.launchpad.net/bugs/67810
> You received this bug notification because you are a direct subscriber
> of a duplicate bug.
>

psycosmyth (psycosmyth) wrote :

It's nice to see the kernel change has fixed this issue but as you guys pointed out, it still exists in .20. Fiesty's support is supposed to last for some time and the bug-fixes should be kept active.

Chow Loong Jin (hyperair) wrote :

Well the workaround which has been shown above works. I've a friend who had confirmed that it worked on his computer. Perhaps sometime soon the backports team will backport the Gutsy kernel over.

when i shutdown my laptop it still have a "PARK" sound
after apply the fix it wont work . too

I'. using Lenovo Y400
HDD is Western D 80GB SATA

this is the fix i apply

Simply write a file at "/etc/rc0.d/S00hdd-shutdown-workaround" which includes this two lines:

#!/bin/sh
echo 1 > /sys/class/scsi_disk/0\:0\:0\:0/stop_on_shutdown

If you have more than one directory at "/sys/class/scsi_disk/" try to find out which of it is your internal harddisk (e.g. "cat /sys/class/scsi_disk/a:b:c:d/device/model") If you have more than one harddisk add another line for each of them.

Then make it executable ("chmod +x filename")

Any Idea this is killing me.......

Chow Loong Jin (hyperair) wrote :

Perhaps you didn't go throuigh the instructions properly. Could you post the EXACT steps which you followed? By exact steps I mean complete with the values that apply for your computer.

Chow Loong Jin (hyperair) wrote :

Oh just so you know, it should be "chmod +x /etc/rc0.d/S00hdd-shutdown-workaround". You're supposed to replace "filename" with the appropriate filename.

Kaur Männamaa (kaurman) wrote :

keatliang2005, I think that a slight click on shutdown is perfectly normal. Still, the sound you are hearing may not be the usual shutdown click but the bug. As far as I know you can pretty easily make sure if you are suffering from the bug or not:

1)Go to terminal, press F11 (to achieve full screen view) and type:

2)sudo apt-get install smartmontools

3) sudo smartctl --device=ata --attributes /dev/sda (This command presumes that your hdd is indeed known as sda)

4)Now look at the raw value of Power-Off_Retract_Count

5) Shut your system down by typing 'sudo shutdown -h now' (yes, 'now' is needed in the command as it sets the time of the shutdown) Then wait until the system shuts down and start it up again

6) Now repeat steps 3-4 and see if the number has grown. If it has, there's definitely something wrong but if it hasn't everything is probably fine with the parking.

Still, I have to say that I am definitely not an expert and so my conclusions may be wrong. It would be nice if someone would confirm my theory or state against it.

keatliang2005 (keatliang2005) wrote :

erm...... is ok already the Power-Off_Retract_Count wont increase any more but the sound "tick" still present wired....

Chow Loong Jin (hyperair) wrote :

The tick sound is probably during the proper shutdown of the hard disk. After all, the hard disk must park its read-head before it powers off so that in case of any jarring/jolting, the damages to the hard disk can be minimized.

keatliang2005 (keatliang2005) wrote :

Power-Off_Retract_Count did not increase, is this mean the HDD park perfectly before power off??

Chow Loong Jin (hyperair) wrote :

Yes I think it does.

keatliang2005 (keatliang2005) wrote :

Hope SO。。。。。

yet (yet) wrote :

maybe it's a result of huge massives of file storing as you do in windows...
i dont believe people suffer from that weird sound if they have an extra partion for large binary objects.

Brian Murray (brian-murray) wrote :

I am assigning this bug to the 'ubuntu-kernel-team' per their bug policy. For future reference you can learn more about their bug policy at https://wiki.ubuntu.com/KernelTeamBugPolicies .

Changed in linux-source-2.6.17:
assignee: nobody → ubuntu-kernel-team
milestone: edgy-updates → none

The Hardy Heron Alpha series was recently released which contains an updated version of the kernel. You can download and try the new Hardy Heron Alpha release from http://cdimage.ubuntu.com/releases/hardy/ . You should be able to then test the new kernel via the LiveCD. If you can, please verify if this bug still exists or not and report back your results. General information regarding the release can also be found here: http://www.ubuntu.com/testing/ .

Also note that this report will be kept open against the actively developed kernel but against 2.6.17 and 2.6.20 this will be closed. Thanks.

Changed in linux:
status: New → Incomplete
Changed in linux-source-2.6.17:
status: Confirmed → Won't Fix
Changed in linux-source-2.6.20:
status: Confirmed → Won't Fix

Just tested the Hardy Heron Alpha6 release on LiveCD, and this bug seems to not appear anymore for me.
The HDD (EIDE) emits the little park sound, about 2 sec before the system powers off.

Hi Nicolas. Thanks for testing and the feedback. Since there was no other comments I'm marking this Fix Released.

Changed in linux:
status: Incomplete → Fix Released

Per a decision made by the Ubuntu Kernel Team, bugs will longer be assigned to the ubuntu-kernel-team in Launchpad as part of the bug triage process. The ubuntu-kernel-team is being unassigned from this bug report. Refer to https://wiki.ubuntu.com/KernelTeamBugPolicies for more information. Thanks.

Changed in linux:
importance: Unknown → High
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