Libreoffice- writer crashes at save command

[Ibrahim-hammad]

1- Ubuntu 12.04 LTS
2- LibreOffice 3.5.4.2 Build ID: 350m1(Build:2)
3- Composing a new document on writer and save it under windows format
4- system crash and the document lost with no option to restore or rebuild.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: libreoffice-writer 1:3.5.4-0ubuntu1.1
ProcVersionSignature: Ubuntu 3.2.0-32.51-generic 3.2.30
Uname: Linux 3.2.0-32-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.0.1-0ubuntu14
Architecture: amd64
Date: Wed Oct 24 18:58:07 2012
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
SourcePackage: libreoffice
UpgradeStatus: No upgrade log present (probably fresh install)

[penalvch (penalvch)]

Reopening due to:
+ A bug in apport is prevent at least myself, original reporter, and another from reporting against LO crash files -> https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1071092 .
+ How crash report is attached.
+ Crash is reproducible for original reporter.

[penalvch (penalvch)]

Ibrahim-hammad, thank you for reporting this bug and helping make Ubuntu better. Could you please advise if the following PPA works around your problem https://launchpad.net/~libreoffice/+archive/ppa?field.series_filter=precise ?

[Ibrahim-hammad (ibrahim-hammad)]

Thank you Christopher,

I looked into the link you provided but didn't know what to do. Please
advise.

Thank you again,
Ibrahim Hammad

On Sat, Oct 27, 2012 at 2:22 PM, Christopher M. Penalver <
<email address hidden>> wrote:

> Ibrahim-hammad, thank you for reporting this bug and helping make Ubuntu
> better. Could you please advise if the following PPA works around your
> problem
> https://launchpad.net/~libreoffice/+archive/ppa?field.series_filter=precise
> ?
>
> ** Changed in: libreoffice (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1070939
>
> Title:
> Libreoffice- writer crashes at save command
>
> Status in “libreoffice” package in Ubuntu:
> Incomplete
>
> Bug description:
> 1- Ubuntu 12.04 LTS
> 2- LibreOffice 3.5.4.2 Build ID: 350m1(Build:2)
> 3- Composing a new document on writer and save it under windows format
> 4- system crash and the document lost with no option to restore or
> rebuild.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 12.04
> Package: libreoffice-writer 1:3.5.4-0ubuntu1.1
> ProcVersionSignature: Ubuntu 3.2.0-32.51-generic 3.2.30
> Uname: Linux 3.2.0-32-generic x86_64
> NonfreeKernelModules: nvidia
> ApportVersion: 2.0.1-0ubuntu14
> Architecture: amd64
> Date: Wed Oct 24 18:58:07 2012
> InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64
> (20120425)
> SourcePackage: libreoffice
> UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1070939/+subscriptions
>

[penalvch (penalvch)]

Ibrahim Hammad, regarding your comments https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1070939/comments/5 :
>"I looked into the link you provided but didn't know what to do. Please advise."

The link https://launchpad.net/~libreoffice/+archive/ppa?field.series_filter=precise is a PPA (Personal Package Archive) release by the LibreOffice Packaging team, that one may use to check if this particular problem is addressed.

In order to do this, one would want to follow the directions noting: "Adding this PPA to your system".

[Ibrahim-hammad (ibrahim-hammad)]

Thank you Christopher.

I went to the link but unfortunately still can't deal with it or know what
to do.

Regards,
Ibrahim Hammad

On Sat, Oct 27, 2012 at 5:19 PM, Christopher M. Penalver <
<email address hidden>> wrote:

> Ibrahim Hammad, regarding your comments
> https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1070939/comments/5:
> >"I looked into the link you provided but didn't know what to do. Please
> advise."
>
> The link
> https://launchpad.net/~libreoffice/+archive/ppa?field.series_filter=precise
> is a PPA (Personal Package Archive) release by the LibreOffice Packaging
> team, that one may use to check if this particular problem is addressed.
>
> In order to do this, one would want to follow the directions noting:
> "Adding this PPA to your system".
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1070939
>
> Title:
> Libreoffice- writer crashes at save command
>
> Status in “libreoffice” package in Ubuntu:
> Incomplete
>
> Bug description:
> 1- Ubuntu 12.04 LTS
> 2- LibreOffice 3.5.4.2 Build ID: 350m1(Build:2)
> 3- Composing a new document on writer and save it under windows format
> 4- system crash and the document lost with no option to restore or
> rebuild.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 12.04
> Package: libreoffice-writer 1:3.5.4-0ubuntu1.1
> ProcVersionSignature: Ubuntu 3.2.0-32.51-generic 3.2.30
> Uname: Linux 3.2.0-32-generic x86_64
> NonfreeKernelModules: nvidia
> ApportVersion: 2.0.1-0ubuntu14
> Architecture: amd64
> Date: Wed Oct 24 18:58:07 2012
> InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64
> (20120425)
> SourcePackage: libreoffice
> UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1070939/+subscriptions
>

[Bryan Quigley (bryanquigley)]

Can you reproduce this? If you create a new document and save it does it still crash?

[Ibrahim-hammad (ibrahim-hammad)]

Dear Bryan,

Thank you.

I've just tried the same operation and all went well. I didn't face any
problem, noting that after the crash took place once I need to open any
Libreoffice document , even New document it will open a recovery window
then will open the new document. But this also had gone as well.

Thank you again, and appreciated.

Regards,
Ibrahim Hammad

On Mon, Oct 29, 2012 at 7:22 AM, Bryan Quigley <email address hidden> wrote:

> Can you reproduce this? If you create a new document and save it does
> it still crash?
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1070939
>
> Title:
> Libreoffice- writer crashes at save command
>
> Status in “libreoffice” package in Ubuntu:
> New
>
> Bug description:
> 1- Ubuntu 12.04 LTS
> 2- LibreOffice 3.5.4.2 Build ID: 350m1(Build:2)
> 3- Composing a new document on writer and save it under windows format
> 4- system crash and the document lost with no option to restore or
> rebuild.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 12.04
> Package: libreoffice-writer 1:3.5.4-0ubuntu1.1
> ProcVersionSignature: Ubuntu 3.2.0-32.51-generic 3.2.30
> Uname: Linux 3.2.0-32-generic x86_64
> NonfreeKernelModules: nvidia
> ApportVersion: 2.0.1-0ubuntu14
> Architecture: amd64
> Date: Wed Oct 24 18:58:07 2012
> InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64
> (20120425)
> SourcePackage: libreoffice
> UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1070939/+subscriptions
>

[penalvch (penalvch)]

ibrahim-hammad, thank you for reporting this and helping make Ubuntu better. However, your crash report is manually attached. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer. First, open the file:
/etc/apport/crashdb.conf

and comment out the line:
'problem_types': ['Bug', 'Package'],

Save and close. Now, execute at a terminal:
cd /var/crash && sudo rm * && sudo apt-get update && sudo apt-get -y upgrade && sudo apt-get -y install libreoffice-dbg uno-libs3-dbg ure-dbg && sudo service apport start force_start=1

If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart.

Now reproduce the crash, then open your file manager, navigate to your /var/crash directory and open the crash report you wish to submit.
If this fails you will have to open a terminal and file your report with 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash is the crash you would like to report. If you get an error that you aren't allowed to access this report you will have to file it with 'sudo ubuntu-bug /var/crash/_my_crash_report.crash'. Please follow https://wiki.ubuntu.com/LibreOfficeBugWrangling when you file this crash report so the necessary information is provided.

I'm closing this bug report since the process outlined above will automatically open a new bug report which can then dealt with more efficiently.

Thank you for your understanding.

Helpful bug reporting tips:
https://help.ubuntu.com/community/ReportingBugs

[Ibrahim-hammad (ibrahim-hammad)]

Dear Christopher,

I hope this email finds you well.

Thank you for your professional help, and I hope I can be of more help to
this project.

I could locate the file crashdb.conf and made the instructed change,
however, the file refused to save the changes. To overcome this before
asking your help I copied the file contents and opened a new document and
paste it in there and tried to save this file on the same location but in
different file name. This had failed as well. Should this succeeded I would
rename the original file and rename the new file with the original file
name instead. But it failed.

Your help is highly required please.

Regards,
Ibrahim Hammad

On Sat, Dec 1, 2012 at 6:00 PM, Christopher M. Penalver <
<email address hidden>> wrote:

> ibrahim-hammad, thank you for reporting this and helping make Ubuntu
> better. However, your crash report is manually attached. Please follow
> these instructions to have apport report a new bug about your crash that
> can be dealt with by the automatic retracer. First, open the file:
> /etc/apport/crashdb.conf
>
> and comment out the line:
> 'problem_types': ['Bug', 'Package'],
>
> Save and close. Now, execute at a terminal:
> cd /var/crash && sudo rm * && sudo apt-get update && sudo apt-get -y
> upgrade && sudo apt-get -y install libreoffice-dbg uno-libs3-dbg ure-dbg &&
> sudo service apport start force_start=1
>
> If you are running the Ubuntu Stable Release you might need to enable
> apport in /etc/default/apport and restart.
>
> Now reproduce the crash, then open your file manager, navigate to your
> /var/crash directory and open the crash report you wish to submit.
> If this fails you will have to open a terminal and file your report with
> 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash
> is the crash you would like to report. If you get an error that you aren't
> allowed to access this report you will have to file it with 'sudo
> ubuntu-bug /var/crash/_my_crash_report.crash'. Please follow
> https://wiki.ubuntu.com/LibreOfficeBugWrangling when you file this crash
> report so the necessary information is provided.
>
> I'm closing this bug report since the process outlined above will
> automatically open a new bug report which can then dealt with more
> efficiently.
>
> Thank you for your understanding.
>
> Helpful bug reporting tips:
> https://help.ubuntu.com/community/ReportingBugs
>
> ** Changed in: libreoffice (Ubuntu)
> Importance: Medium => Undecided
>
> ** Changed in: libreoffice (Ubuntu)
> Status: New => Invalid
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1070939
>
> Title:
> Libreoffice- writer crashes at save command
>
> Status in “libreoffice” package in Ubuntu:
> Invalid
>
> Bug description:
> 1- Ubuntu 12.04 LTS
> 2- LibreOffice 3.5.4.2 Build ID: 350m1(Build:2)
> 3- Composing a new document on writer and save it under windows format
> 4- system crash and the document lost with no option to restore or
> rebuild.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 12.04
> Package: libreoffice-writer 1:3.5.4-0ubuntu1.1
> ProcVersionSig...

[penalvch (penalvch)]

Ibrahim-hammad, one would want to edit the file with sudo via a terminal:
gksudo gedit /etc/apport/crashdb.conf

[Ibrahim-hammad (ibrahim-hammad)]

HI Christopher,

I hope this email finds you well.

I've been encountering some problems and crashes lately, while when I try
to generate a report or report a bug I couldn't do it successfully , so it
is not done.

Now, I received a warning sign this morning with a message and when I try
to check for updates a get another message.

I tries before when I encountered problems to report it through the
terminal using the history commands but I got a message telling me that the
file is not found.

Please find attached a snapshot of both messages. I appreciate much you
kind help and instructions on what exactly to do (and how to do it please).

Regards,
Ibrahim Hammad

On Sat, Dec 1, 2012 at 6:00 PM, Christopher M. Penalver <
<email address hidden>> wrote:

> ibrahim-hammad, thank you for reporting this and helping make Ubuntu
> better. However, your crash report is manually attached. Please follow
> these instructions to have apport report a new bug about your crash that
> can be dealt with by the automatic retracer. First, open the file:
> /etc/apport/crashdb.conf
>
> and comment out the line:
> 'problem_types': ['Bug', 'Package'],
>
> Save and close. Now, execute at a terminal:
> cd /var/crash && sudo rm * && sudo apt-get update && sudo apt-get -y
> upgrade && sudo apt-get -y install libreoffice-dbg uno-libs3-dbg ure-dbg &&
> sudo service apport start force_start=1
>
> If you are running the Ubuntu Stable Release you might need to enable
> apport in /etc/default/apport and restart.
>
> Now reproduce the crash, then open your file manager, navigate to your
> /var/crash directory and open the crash report you wish to submit.
> If this fails you will have to open a terminal and file your report with
> 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash
> is the crash you would like to report. If you get an error that you aren't
> allowed to access this report you will have to file it with 'sudo
> ubuntu-bug /var/crash/_my_crash_report.crash'. Please follow
> https://wiki.ubuntu.com/LibreOfficeBugWrangling when you file this crash
> report so the necessary information is provided.
>
> I'm closing this bug report since the process outlined above will
> automatically open a new bug report which can then dealt with more
> efficiently.
>
> Thank you for your understanding.
>
> Helpful bug reporting tips:
> https://help.ubuntu.com/community/ReportingBugs
>
> ** Changed in: libreoffice (Ubuntu)
> Importance: Medium => Undecided
>
> ** Changed in: libreoffice (Ubuntu)
> Status: New => Invalid
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1070939
>
> Title:
> Libreoffice- writer crashes at save command
>
> Status in “libreoffice” package in Ubuntu:
> Invalid
>
> Bug description:
> 1- Ubuntu 12.04 LTS
> 2- LibreOffice 3.5.4.2 Build ID: 350m1(Build:2)
> 3- Composing a new document on writer and save it under windows format
> 4- system crash and the document lost with no option to restore or
> rebuild.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 12.04
> Package: libreoffice-writer 1:3.5.4-0ubuntu1.1
> ProcVersionSig...

[Ibrahim-hammad (ibrahim-hammad)]

Dear Christopher,

Further to my previous email, I'd like to inform you that I had processed
"sudo apt-get update" on the terminal.
it went fine except for the end, however, the warning sign disappeared, but
the end of the terminal text shows some defects.

Moreover, the sudo apt-get upgrade resulted with nothing, and when trying
to check for updates from the upper main menu the same message appeared in
the terminal will come up again (failure).

The rest of this message I'll paste the content of the terminal text for
your kind reference.

Regards,
Ibrahim Hammad
*Terminal Text:*

Ign http://security.ubuntu.com precise-security InRelease
Get:1 http://security.ubuntu.com precise-security Release.gpg [198 B]

Ign http://archive.canonical.com precise InRelease

Ign http://extras.ubuntu.com precise InRelease

Ign http://sa.archive.ubuntu.com precise InRelease

Ign http://sa.archive.ubuntu.com precise-updates InRelease

Ign http://sa.archive.ubuntu.com precise-backports InRelease

Ign http://dl.google.com stable InRelease

Get:2 http://security.ubuntu.com precise-security Release [49.6 kB]

Hit http://archive.canonical.com precise Release.gpg

Ign http://dl.google.com stable InRelease

Get:3 http://extras.ubuntu.com precise Release.gpg [72 B]

Hit http://sa.archive.ubuntu.com precise Release.gpg

Hit http://archive.canonical.com precise Release

Get:4 http://sa.archive.ubuntu.com precise-updates Release.gpg [198 B]

Hit http://extras.ubuntu.com precise Release

Hit http://dl.google.com stable Release.gpg

Get:5 http://sa.archive.ubuntu.com precise-backports Release.gpg [198 B]

Hit http://archive.canonical.com precise/partner Sources

Hit http://dl.google.com stable Release.gpg

Hit http://extras.ubuntu.com precise/main Sources

Get:6 http://security.ubuntu.com precise-security/main Sources [58.4 kB]

Hit http://archive.canonical.com precise/partner amd64 Packages

Hit http://sa.archive.ubuntu.com precise Release

Hit http://archive.canonical.com precise/partner i386 Packages

Ign http://archive.canonical.com precise/partner TranslationIndex

Hit http://dl.google.com stable Release

Hit http://extras.ubuntu.com precise/main amd64 Packages

Hit http://extras.ubuntu.com precise/main i386 Packages

Get:7 http://sa.archive.ubuntu.com precise-updates Release [49.6 kB]

Ign http://extras.ubuntu.com precise/main TranslationIndex

Hit http://dl.google.com stable Release

Get:8 http://security.ubuntu.com precise-security/restricted Sources [1,950
B]
Get:9 http://security.ubuntu.com precise-security/universe Sources [18.1
kB]
Hit http://dl.google.com stable/main amd64 Packages

Hit http://dl.google.com stable/main i386 Packages

Ign http://dl.google.com stable/main TranslationIndex

Get:10 http://security.ubuntu.com precise-security/multiverse Sources
[1,382 B]
Get:11 http://security.ubuntu.com precise-security/main amd64 Packages [208
kB]
Get:12 http://sa.archive.ubuntu.com precise-backports Release [49.6 kB]

Hit http://dl.google.com stable/main amd64 Packages

Hit http://dl.google.com stable/main i386 Packages

Ign http://dl.google.com stable/main TranslationIndex

Hit http://sa.archive.ubuntu.com precise/main Sources

Hit http://sa.archive.ubuntu.com pr...

[penalvch (penalvch)]

Ibrahim-hammad, regarding your screenshots, they advise you to file a new report against update-manager. One may do this via a terminal:
ubuntu-bug update-manager

As well, have you had a chance to file a libreoffice crash report follow https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1070939/comments/10 and https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1070939/comments/12 ?

[Ibrahim-hammad (ibrahim-hammad)]

Hello Christopher,

Thank you for usual professional support.
As far as I can remember, that I followed your instruction regarding the
libreofice crash. Your question means that I failed to do it as it should
be, then, shall I do it again?

Last weak I reported 2 issues for the spreadsheet but with no response or
feedback at all, except that I did it twice and received a message that it
is considered as a duplicate.

please advise.

Have a nice day.
Regards,
Ibrahim Hammad

On Sun, Dec 16, 2012 at 11:49 PM, Christopher M. Penalver <
<email address hidden>> wrote:

> Ibrahim-hammad, regarding your screenshots, they advise you to file a new
> report against update-manager. One may do this via a terminal:
> ubuntu-bug update-manager
>
> As well, have you had a chance to file a libreoffice crash report follow
>
> https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1070939/comments/10
> and
>
> https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1070939/comments/12
> ?
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1070939
>
> Title:
> Libreoffice- writer crashes at save command
>
> Status in “libreoffice” package in Ubuntu:
> Invalid
>
> Bug description:
> 1- Ubuntu 12.04 LTS
> 2- LibreOffice 3.5.4.2 Build ID: 350m1(Build:2)
> 3- Composing a new document on writer and save it under windows format
> 4- system crash and the document lost with no option to restore or
> rebuild.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 12.04
> Package: libreoffice-writer 1:3.5.4-0ubuntu1.1
> ProcVersionSignature: Ubuntu 3.2.0-32.51-generic 3.2.30
> Uname: Linux 3.2.0-32-generic x86_64
> NonfreeKernelModules: nvidia
> ApportVersion: 2.0.1-0ubuntu14
> Architecture: amd64
> Date: Wed Oct 24 18:58:07 2012
> InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64
> (20120425)
> SourcePackage: libreoffice
> UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1070939/+subscriptions
>

[penalvch (penalvch)]

Ibrahim-hammad, regarding your comments https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1070939/comments/16 :
>"Hello Christopher, Thank you for usual professional support. As far as I can remember, that I followed your instruction regarding the
libreofice crash. Your question means that I failed to do it as it should be, then, shall I do it again?"

Yes.

[Ibrahim-hammad (ibrahim-hammad)]

Hello Christopher,

I hope this email finds you well.

Things are getting really tough and boring for me. I tried the same
instruction and receive a message the no such file or directory exists.
When I open the crash folder it is empty.

The system is not stable and the libreoffice is still crashing !

I don't want to shift back to windows and I still believe in this great
project and would do the best to contribute to its success, but please help
me process my daily work on it without shifting back.

I can imagine the loads of work you do and can imagine the pressure you are
under, but still feel happy for your success, which makes weak people like
me to add more pressure asking for your professionalism.

Please advise.

Regards,
Ibrahim Hammad

On Sun, Dec 23, 2012 at 10:28 PM, Christopher M. Penalver <
<email address hidden>> wrote:

> Ibrahim-hammad, regarding your comments
> https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1070939/comments/16:
> >"Hello Christopher, Thank you for usual professional support. As far as I
> can remember, that I followed your instruction regarding the
> libreofice crash. Your question means that I failed to do it as it should
> be, then, shall I do it again?"
>
> Yes.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1070939
>
> Title:
> Libreoffice- writer crashes at save command
>
> Status in “libreoffice” package in Ubuntu:
> Invalid
>
> Bug description:
> 1- Ubuntu 12.04 LTS
> 2- LibreOffice 3.5.4.2 Build ID: 350m1(Build:2)
> 3- Composing a new document on writer and save it under windows format
> 4- system crash and the document lost with no option to restore or
> rebuild.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 12.04
> Package: libreoffice-writer 1:3.5.4-0ubuntu1.1
> ProcVersionSignature: Ubuntu 3.2.0-32.51-generic 3.2.30
> Uname: Linux 3.2.0-32-generic x86_64
> NonfreeKernelModules: nvidia
> ApportVersion: 2.0.1-0ubuntu14
> Architecture: amd64
> Date: Wed Oct 24 18:58:07 2012
> InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64
> (20120425)
> SourcePackage: libreoffice
> UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1070939/+subscriptions
>

[penalvch (penalvch)]

Ibrahim Hammad, you are welcome to file a new bug report against the attached crash file via a terminal:
wget https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1070939/+attachment/3411971/+files/_usr_lib_libreoffice_program_soffice.bin.1000.crash && ubuntu-bug _usr_lib_libreoffice_program_soffice.bin.1000.crash

[Ibrahim-hammad (ibrahim-hammad)]

Hello Christopher,

Thank you for your email. The link you gave me goes to a huge text document
that I don't understand. What shall I do with it please.

I need to report the bug since the Calc is crashing every time I use it and
affecting my work please.

Regards,
Ibrahim Hammad

On Tue, Dec 25, 2012 at 11:30 PM, Christopher M. Penalver <
<email address hidden>> wrote:

> Ibrahim Hammad, you are welcome to file a new bug report against the
> attached crash file via a terminal:
> wget
> https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1070939/+attachment/3411971/+files/_usr_lib_libreoffice_program_soffice.bin.1000.crash&& ubuntu-bug _usr_lib_libreoffice_program_soffice.bin.1000.crash
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1070939
>
> Title:
> Libreoffice- writer crashes at save command
>
> Status in “libreoffice” package in Ubuntu:
> Invalid
>
> Bug description:
> 1- Ubuntu 12.04 LTS
> 2- LibreOffice 3.5.4.2 Build ID: 350m1(Build:2)
> 3- Composing a new document on writer and save it under windows format
> 4- system crash and the document lost with no option to restore or
> rebuild.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 12.04
> Package: libreoffice-writer 1:3.5.4-0ubuntu1.1
> ProcVersionSignature: Ubuntu 3.2.0-32.51-generic 3.2.30
> Uname: Linux 3.2.0-32-generic x86_64
> NonfreeKernelModules: nvidia
> ApportVersion: 2.0.1-0ubuntu14
> Architecture: amd64
> Date: Wed Oct 24 18:58:07 2012
> InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64
> (20120425)
> SourcePackage: libreoffice
> UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1070939/+subscriptions
>

[penalvch (penalvch)]

Ibrahim Hammad, as this is a bug report, and not a support forum, if you need further support you are welcome to seek it at http://www.ubuntu.com/support .

[Ibrahim-hammad (ibrahim-hammad)]

Hello Christopher,
Thank you for your professional help.
Regards,
Ibrahim Hammad

On Wed, Dec 26, 2012 at 6:38 PM, Christopher M. Penalver <
<email address hidden>> wrote:

> Ibrahim Hammad, as this is a bug report, and not a support forum, if you
> need further support you are welcome to seek it at
> http://www.ubuntu.com/support .
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1070939
>
> Title:
> Libreoffice- writer crashes at save command
>
> Status in “libreoffice” package in Ubuntu:
> Invalid
>
> Bug description:
> 1- Ubuntu 12.04 LTS
> 2- LibreOffice 3.5.4.2 Build ID: 350m1(Build:2)
> 3- Composing a new document on writer and save it under windows format
> 4- system crash and the document lost with no option to restore or
> rebuild.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 12.04
> Package: libreoffice-writer 1:3.5.4-0ubuntu1.1
> ProcVersionSignature: Ubuntu 3.2.0-32.51-generic 3.2.30
> Uname: Linux 3.2.0-32-generic x86_64
> NonfreeKernelModules: nvidia
> ApportVersion: 2.0.1-0ubuntu14
> Architecture: amd64
> Date: Wed Oct 24 18:58:07 2012
> InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64
> (20120425)
> SourcePackage: libreoffice
> UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1070939/+subscriptions
>