Comment 13 for bug 1070939

HI Christopher,

I hope this email finds you well.

I've been encountering some problems and crashes lately, while when I try
to generate a report or report a bug I couldn't do it successfully , so it
is not done.

Now, I received a warning sign this morning with a message and when I try
to check for updates a get another message.

I tries before when I encountered problems to report it through the
terminal using the history commands but I got a message telling me that the
file is not found.

Please find attached a snapshot of both messages. I appreciate much you
kind help and instructions on what exactly to do (and how to do it please).

Regards,
Ibrahim Hammad

On Sat, Dec 1, 2012 at 6:00 PM, Christopher M. Penalver <
<email address hidden>> wrote:

> ibrahim-hammad, thank you for reporting this and helping make Ubuntu
> better. However, your crash report is manually attached. Please follow
> these instructions to have apport report a new bug about your crash that
> can be dealt with by the automatic retracer. First, open the file:
> /etc/apport/crashdb.conf
>
> and comment out the line:
> 'problem_types': ['Bug', 'Package'],
>
> Save and close. Now, execute at a terminal:
> cd /var/crash && sudo rm * && sudo apt-get update && sudo apt-get -y
> upgrade && sudo apt-get -y install libreoffice-dbg uno-libs3-dbg ure-dbg &&
> sudo service apport start force_start=1
>
> If you are running the Ubuntu Stable Release you might need to enable
> apport in /etc/default/apport and restart.
>
> Now reproduce the crash, then open your file manager, navigate to your
> /var/crash directory and open the crash report you wish to submit.
> If this fails you will have to open a terminal and file your report with
> 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash
> is the crash you would like to report. If you get an error that you aren't
> allowed to access this report you will have to file it with 'sudo
> ubuntu-bug /var/crash/_my_crash_report.crash'. Please follow
> https://wiki.ubuntu.com/LibreOfficeBugWrangling when you file this crash
> report so the necessary information is provided.
>
> I'm closing this bug report since the process outlined above will
> automatically open a new bug report which can then dealt with more
> efficiently.
>
> Thank you for your understanding.
>
> Helpful bug reporting tips:
> https://help.ubuntu.com/community/ReportingBugs
>
> ** Changed in: libreoffice (Ubuntu)
> Importance: Medium => Undecided
>
> ** Changed in: libreoffice (Ubuntu)
> Status: New => Invalid
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1070939
>
> Title:
> Libreoffice- writer crashes at save command
>
> Status in “libreoffice” package in Ubuntu:
> Invalid
>
> Bug description:
> 1- Ubuntu 12.04 LTS
> 2- LibreOffice 3.5.4.2 Build ID: 350m1(Build:2)
> 3- Composing a new document on writer and save it under windows format
> 4- system crash and the document lost with no option to restore or
> rebuild.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 12.04
> Package: libreoffice-writer 1:3.5.4-0ubuntu1.1
> ProcVersionSignature: Ubuntu 3.2.0-32.51-generic 3.2.30
> Uname: Linux 3.2.0-32-generic x86_64
> NonfreeKernelModules: nvidia
> ApportVersion: 2.0.1-0ubuntu14
> Architecture: amd64
> Date: Wed Oct 24 18:58:07 2012
> InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64
> (20120425)
> SourcePackage: libreoffice
> UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1070939/+subscriptions
>