Dear Christopher,

Further to my previous email, I'd like to inform you that I had processed
"sudo apt-get update" on the terminal.
it went fine except for the end, however, the warning sign disappeared, but
the end of the terminal text shows some defects.

Moreover, the sudo apt-get upgrade resulted with nothing, and when trying
to check for updates from the upper main menu the same message appeared in
the terminal will come up again (failure).

The rest of this message I'll paste the content of the terminal text for
your kind reference.

Regards,
Ibrahim Hammad
*Terminal Text:*

Ign http://security.ubuntu.com precise-security InRelease
Get:1 http://security.ubuntu.com precise-security Release.gpg [198 B]

Ign http://archive.canonical.com precise InRelease

Ign http://extras.ubuntu.com precise InRelease

Ign http://sa.archive.ubuntu.com precise InRelease

Ign http://sa.archive.ubuntu.com precise-updates InRelease

Ign http://sa.archive.ubuntu.com precise-backports InRelease

Ign http://dl.google.com stable InRelease

Get:2 http://security.ubuntu.com precise-security Release [49.6 kB]

Hit http://archive.canonical.com precise Release.gpg

Ign http://dl.google.com stable InRelease

Get:3 http://extras.ubuntu.com precise Release.gpg [72 B]

Hit http://sa.archive.ubuntu.com precise Release.gpg

Hit http://archive.canonical.com precise Release

Get:4 http://sa.archive.ubuntu.com precise-updates Release.gpg [198 B]

Hit http://extras.ubuntu.com precise Release

Hit http://dl.google.com stable Release.gpg

Get:5 http://sa.archive.ubuntu.com precise-backports Release.gpg [198 B]

Hit http://archive.canonical.com precise/partner Sources

Hit http://dl.google.com stable Release.gpg

Hit http://extras.ubuntu.com precise/main Sources

Get:6 http://security.ubuntu.com precise-security/main Sources [58.4 kB]

Hit http://archive.canonical.com precise/partner amd64 Packages

Hit http://sa.archive.ubuntu.com precise Release

Hit http://archive.canonical.com precise/partner i386 Packages

Ign http://archive.canonical.com precise/partner TranslationIndex

Hit http://dl.google.com stable Release

Hit http://extras.ubuntu.com precise/main amd64 Packages

Hit http://extras.ubuntu.com precise/main i386 Packages

Get:7 http://sa.archive.ubuntu.com precise-updates Release [49.6 kB]

Ign http://extras.ubuntu.com precise/main TranslationIndex

Hit http://dl.google.com stable Release

Get:8 http://security.ubuntu.com precise-security/restricted Sources [1,950
B]
Get:9 http://security.ubuntu.com precise-security/universe Sources [18.1
kB]
Hit http://dl.google.com stable/main amd64 Packages

Hit http://dl.google.com stable/main i386 Packages

Ign http://dl.google.com stable/main TranslationIndex

Get:10 http://security.ubuntu.com precise-security/multiverse Sources
[1,382 B]
Get:11 http://security.ubuntu.com precise-security/main amd64 Packages [208
kB]
Get:12 http://sa.archive.ubuntu.com precise-backports Release [49.6 kB]

Hit http://dl.google.com stable/main amd64 Packages

Hit http://dl.google.com stable/main i386 Packages

Ign http://dl.google.com stable/main TranslationIndex

Hit http://sa.archive.ubuntu.com precise/main Sources

Hit http://sa.archive.ubuntu.com precise/restricted Sources

Hit http://sa.archive.ubuntu.com precise/universe Sources

Hit http://sa.archive.ubuntu.com precise/multiverse Sources

Hit http://sa.archive.ubuntu.com precise/main amd64 Packages

Hit http://sa.archive.ubuntu.com precise/restricted amd64 Packages

Hit http://sa.archive.ubuntu.com precise/universe amd64 Packages

Hit http://sa.archive.ubuntu.com precise/multiverse amd64 Packages

Hit http://sa.archive.ubuntu.com precise/main i386 Packages

Hit http://sa.archive.ubuntu.com precise/restricted i386 Packages

Hit http://sa.archive.ubuntu.com precise/universe i386 Packages

Hit http://sa.archive.ubuntu.com precise/multiverse i386 Packages

Hit http://sa.archive.ubuntu.com precise/main TranslationIndex

Hit http://sa.archive.ubuntu.com precise/multiverse TranslationIndex

Hit http://sa.archive.ubuntu.com precise/restricted TranslationIndex

Hit http://sa.archive.ubuntu.com precise/universe TranslationIndex

Get:13 http://sa.archive.ubuntu.com precise-updates/main Sources [196 kB]

Get:14 http://security.ubuntu.com precise-security/restricted amd64
Packages [3,969 B]
Get:15 http://security.ubuntu.com precise-security/universe amd64 Packages
[58.4 kB]
Ign http://archive.canonical.com precise/partner Translation-en_US

Get:16 http://security.ubuntu.com precise-security/multiverse amd64
Packages [2,183 B]
Ign http://archive.canonical.com precise/partner Translation-en

Ign http://extras.ubuntu.com precise/main Translation-en_US

Get:17 http://security.ubuntu.com precise-security/main i386 Packages [215
kB]
Ign http://extras.ubuntu.com precise/main Translation-en

Get:18 http://sa.archive.ubuntu.com precise-updates/restricted Sources
[4,419 B]
Get:19 http://sa.archive.ubuntu.com precise-updates/universe Sources [66.5
kB]
Get:20 http://sa.archive.ubuntu.com precise-updates/multiverse Sources
[4,244 B]
Get:21 http://sa.archive.ubuntu.com precise-updates/main amd64 Packages
[441 kB]
Get:22 http://security.ubuntu.com precise-security/restricted i386 Packages
[3,968 B]
Get:23 http://security.ubuntu.com precise-security/universe i386 Packages
[59.1 kB]
Get:24 http://security.ubuntu.com precise-security/multiverse i386 Packages
[2,392 B]
Hit http://security.ubuntu.com precise-security/main TranslationIndex

Hit http://security.ubuntu.com precise-security/multiverse TranslationIndex

Hit http://security.ubuntu.com precise-security/restricted TranslationIndex

Hit http://security.ubuntu.com precise-security/universe TranslationIndex

Hit http://security.ubuntu.com precise-security/main Translation-en

Hit http://security.ubuntu.com precise-security/multiverse Translation-en

Hit http://security.ubuntu.com precise-security/restricted Translation-en

Ign http://dl.google.com stable/main Translation-en_US

Hit http://security.ubuntu.com precise-security/universe Translation-en

Ign http://dl.google.com stable/main Translation-en

Ign http://dl.google.com stable/main Translation-en_US

Ign http://dl.google.com stable/main Translation-en

Get:25 http://sa.archive.ubuntu.com precise-updates/restricted amd64
Packages [8,366 B]
Get:26 http://sa.archive.ubuntu.com precise-updates/universe amd64 Packages
[161 kB]
Get:27 http://sa.archive.ubuntu.com precise-updates/multiverse amd64
Packages [8,671 B]
Get:28 http://sa.archive.ubuntu.com precise-updates/main i386 Packages [449
kB]
Get:29 http://sa.archive.ubuntu.com precise-updates/restricted i386
Packages [8,374 B]
Get:30 http://sa.archive.ubuntu.com precise-updates/universe i386 Packages
[162 kB]
Get:31 http://sa.archive.ubuntu.com precise-updates/multiverse i386
Packages [9,675 B]
Hit http://sa.archive.ubuntu.com precise-updates/main TranslationIndex

Hit http://sa.archive.ubuntu.com precise-updates/multiverse
TranslationIndex
Hit http://sa.archive.ubuntu.com precise-updates/restricted
TranslationIndex
Hit http://sa.archive.ubuntu.com precise-updates/universe TranslationIndex

Get:32 http://sa.archive.ubuntu.com precise-backports/main Sources [2,422
B]
Get:33 http://sa.archive.ubuntu.com precise-backports/restricted Sources
[14 B]
Get:34 http://sa.archive.ubuntu.com precise-backports/universe Sources
[20.0 kB]
Get:35 http://sa.archive.ubuntu.com precise-backports/multiverse Sources
[2,669 B]
Get:36 http://sa.archive.ubuntu.com precise-backports/main amd64 Packages
[1,945 B]
Get:37 http://sa.archive.ubuntu.com precise-backports/restricted amd64
Packages [14 B]
Get:38 http://sa.archive.ubuntu.com precise-backports/universe amd64
Packages [20.1 kB]
Get:39 http://sa.archive.ubuntu.com precise-backports/multiverse amd64
Packages [2,489 B]
Get:40 http://sa.archive.ubuntu.com precise-backports/main i386 Packages
[1,941 B]
Get:41 http://sa.archive.ubuntu.com precise-backports/restricted i386
Packages [14 B]
Get:42 http://sa.archive.ubuntu.com precise-backports/universe i386
Packages [20.1 kB]
Get:43 http://sa.archive.ubuntu.com precise-backports/multiverse i386
Packages [2,504 B]
Hit http://sa.archive.ubuntu.com precise-backports/main TranslationIndex

Hit http://sa.archive.ubuntu.com precise-backports/multiverse
TranslationIndex
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TranslationIndex
Hit http://sa.archive.ubuntu.com precise-backports/universe
TranslationIndex
Hit http://sa.archive.ubuntu.com precise/main Translation-en

Hit http://sa.archive.ubuntu.com precise/restricted Translation-en

Hit http://sa.archive.ubuntu.com precise/universe Translation-en

Hit http://sa.archive.ubuntu.com precise-updates/main Translation-en

Hit http://sa.archive.ubuntu.com precise-updates/multiverse Translation-en

Hit http://sa.archive.ubuntu.com precise-updates/restricted Translation-en

Hit http://sa.archive.ubuntu.com precise-updates/universe Translation-en

Hit http://sa.archive.ubuntu.com precise-backports/main Translation-en

Hit http://sa.archive.ubuntu.com precise-backports/multiverse
Translation-en
Hit http://sa.archive.ubuntu.com precise-backports/restricted
Translation-en
Hit http://sa.archive.ubuntu.com precise-backports/universe Translation-en

Get:44 http://sa.archive.ubuntu.com precise/multiverse Translation-en [112
kB]
100% [44 Translation-en gzip 0 B]                                   199
kB/s 0sE: Unable to parse package file
/var/lib/apt/lists/partial/sa.archive.ubuntu.com_ubuntu_dists_precise_multiverse_i18n_Translation-en.decomp
(1)
Fetched 2,375 kB in 11s (203 kB/s)

W: Failed to fetch
gzip:/var/lib/apt/lists/partial/sa.archive.ubuntu.com_ubuntu_dists_precise_multiverse_i18n_Translation-en


E: Some index files failed to download. They have been ignored, or old ones
used instead.








On Sat, Dec 15, 2012 at 8:57 AM, Ibrahim Hammad <email address hidden>wrote:

> HI Christopher,
>
> I hope this email finds you well.
>
> I've been encountering some problems and crashes lately, while when I try
> to generate a report or report a bug I couldn't do it successfully , so it
> is not done.
>
> Now, I received a warning sign this morning with a message and when I try
> to check for updates a get another message.
>
> I tries before when I encountered problems to report it through the
> terminal using the history commands but I got a message telling me that the
> file is not found.
>
> Please find attached a snapshot of both messages. I appreciate much you
> kind help and instructions on what exactly to do (and how to do it please).
>
> Regards,
> Ibrahim Hammad
>
> On Sat, Dec 1, 2012 at 6:00 PM, Christopher M. Penalver <
> <email address hidden>> wrote:
>
>> ibrahim-hammad, thank you for reporting this and helping make Ubuntu
>> better. However, your crash report is manually attached. Please follow
>> these instructions to have apport report a new bug about your crash that
>> can be dealt with by the automatic retracer. First, open the file:
>> /etc/apport/crashdb.conf
>>
>> and comment out the line:
>> 'problem_types': ['Bug', 'Package'],
>>
>> Save and close. Now, execute at a terminal:
>> cd /var/crash && sudo rm * && sudo apt-get update && sudo apt-get -y
>> upgrade && sudo apt-get -y install libreoffice-dbg uno-libs3-dbg ure-dbg &&
>> sudo service apport start force_start=1
>>
>> If you are running the Ubuntu Stable Release you might need to enable
>> apport in /etc/default/apport and restart.
>>
>> Now reproduce the crash, then open your file manager, navigate to your
>> /var/crash directory and open the crash report you wish to submit.
>> If this fails you will have to open a terminal and file your report with
>> 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash
>> is the crash you would like to report. If you get an error that you aren't
>> allowed to access this report you will have to file it with 'sudo
>> ubuntu-bug /var/crash/_my_crash_report.crash'. Please follow
>> https://wiki.ubuntu.com/LibreOfficeBugWrangling when you file this crash
>> report so the necessary information is provided.
>>
>> I'm closing this bug report since the process outlined above will
>> automatically open a new bug report which can then dealt with more
>> efficiently.
>>
>> Thank you for your understanding.
>>
>> Helpful bug reporting tips:
>> https://help.ubuntu.com/community/ReportingBugs
>>
>> ** Changed in: libreoffice (Ubuntu)
>>    Importance: Medium => Undecided
>>
>> ** Changed in: libreoffice (Ubuntu)
>>        Status: New => Invalid
>>
>> --
>> You received this bug notification because you are subscribed to the bug
>> report.
>> https://bugs.launchpad.net/bugs/1070939
>>
>> Title:
>>   Libreoffice- writer crashes at save command
>>
>> Status in “libreoffice” package in Ubuntu:
>>   Invalid
>>
>> Bug description:
>>   1- Ubuntu 12.04 LTS
>>   2-  LibreOffice 3.5.4.2  Build ID: 350m1(Build:2)
>>   3- Composing a new document on writer and save it under windows format
>>   4- system crash and the document lost with no option to restore or
>> rebuild.
>>
>>   ProblemType: Bug
>>   DistroRelease: Ubuntu 12.04
>>   Package: libreoffice-writer 1:3.5.4-0ubuntu1.1
>>   ProcVersionSignature: Ubuntu 3.2.0-32.51-generic 3.2.30
>>   Uname: Linux 3.2.0-32-generic x86_64
>>   NonfreeKernelModules: nvidia
>>   ApportVersion: 2.0.1-0ubuntu14
>>   Architecture: amd64
>>   Date: Wed Oct 24 18:58:07 2012
>>   InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64
>> (20120425)
>>   SourcePackage: libreoffice
>>   UpgradeStatus: No upgrade log present (probably fresh install)
>>
>> To manage notifications about this bug go to:
>>
>> https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1070939/+subscriptions
>>
>
>