printer prints page at wrong position, page cut
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Poppler |
Unknown
|
High
|
|||
brother-cups-wrapper-extra (Ubuntu) |
Invalid
|
High
|
Unassigned | ||
Karmic |
Invalid
|
Undecided
|
Unassigned | ||
brother-lpr-drivers-extra (Ubuntu) |
Invalid
|
High
|
Unassigned | ||
Karmic |
Invalid
|
Undecided
|
Unassigned | ||
cups (Ubuntu) |
Invalid
|
High
|
Till Kamppeter | ||
Karmic |
Invalid
|
Undecided
|
Unassigned | ||
poppler (Ubuntu) |
Fix Released
|
High
|
Unassigned | ||
Karmic |
Won't Fix
|
High
|
Unassigned |
Bug Description
After updating to intrepid, my Brother DCP-7025 printed every page about 2 cm above the usual position. This leads to pages cut as if printing with wrong paper configuration though A4 paper is set everywhere (Cups settings, program settings). For example when printing a test page with the printer configuration tool I cannot see the upper part of the Ubuntu logo.
I have used both a hardy and an intrepid live cd to test and found out that the problem only occurs using intrepid, so I think it's a problem with the intrepid driver packages.
However I found out, that in the printer configuration tool a wrong driver "DCP-7025 BR-Script" is loaded. The correct (and working!) driver is "DCP-7025 for CUPS". So to manually solve the problem simply choose the correct driver in the tool.
I think that during the installation process of the package "brother-
Changed in brother-cups-wrapper-laser: | |
status: | Incomplete → New |
Changed in poppler: | |
status: | Unknown → Confirmed |
Changed in cups: | |
assignee: | nobody → till-kamppeter |
Changed in brother-lpr-drivers-extra (Ubuntu): | |
importance: | Undecided → High |
status: | New → Incomplete |
Changed in brother-cups-wrapper-extra (Ubuntu): | |
importance: | Undecided → High |
status: | New → Incomplete |
Changed in cups (Ubuntu Karmic): | |
status: | New → Invalid |
Changed in brother-lpr-drivers-extra (Ubuntu Karmic): | |
status: | New → Invalid |
Changed in brother-cups-wrapper-extra (Ubuntu Karmic): | |
status: | New → Invalid |
Changed in poppler (Ubuntu Karmic): | |
status: | New → Fix Committed |
importance: | Undecided → Medium |
importance: | Medium → High |
Changed in poppler (Ubuntu Karmic): | |
milestone: | none → karmic-updates |
Changed in poppler: | |
importance: | Unknown → High |
Changed in poppler: | |
importance: | High → Unknown |
Changed in poppler: | |
importance: | Unknown → High |
tags: | removed: verification-needed |
Changed in poppler: | |
status: | Confirmed → Unknown |
Thanks for your bug report! To be sure that I understand correctly your bug description : this problem happens only with DCP-7025 BR-Script printer driver and not "DCP-7025 for CUPS", is that right?