[ooo-build] word processor exits without error after paste of html text
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
OpenOffice |
Invalid
|
Medium
|
|||
openoffice.org (Ubuntu) |
Fix Released
|
Low
|
Unassigned |
Bug Description
Binary package hint: openoffice.org
I pasted some relatively complex text from wikipedia (I pasted "big o notation"). This is on ubuntu 7. After pasting things seem fine, but as you scroll through what was pasted you will see that embedded images are being retrieved. After a few of these I am seeing the application exit. Obviously you might say "dont do that" :-} but I only supply the example as a potential repro.
Thanks
Chris Collins
NoOp (glgxg) wrote : | #1 |
Chris Collins (chris-j-collins) wrote : Re: [Bug 116750] Re: word processor exits without error after paste of text | #2 |
Which bit? There were a number of parts to the thread in that bug. Is it
trying your specific url? Following your installation instructions?
Installing your specific ubunto release? Let me know then perhaps I can
fill it in.
regards
Chris
On Sat, 2007-06-02 at 02:27 +0000, NoOp wrote:
> This is similar to what I've experienced with the openoffice.org OOo
> version. See: http://
>
> In that report I was not able to reproduce on the Ubuntu OOo version,
> but it appears that you may have managed to reproduce on (U)OOo as well.
> Can you describe in a similar manner as I have done for the
> http://
> can be tested on the (U)OOo version as well?
>
NoOp (glgxg) wrote : Re: word processor exits without error after paste of text | #3 |
The bits about:
=======
Copy & paste from website into Writer causes Writer to crash:
Go to via SeaMonkey 1.1.1 (or 1.1.2) or Firefox 2.0.0.3:
https:/
Select:
====
CD Distribution Materials
[thru]
Artwork for Ubuntu stickers
====
Copy using Ctrl-C
Now Paste into a clean, newly opened OOo 2.2 Writer doc using
Shift-Insert or from the OOo menu Edit|Paste.
=======
Change the url (https:/
*(O)OOo meaning: OOo from openoffice.org rather than the Ubuntu specific version.
Changed in openoffice.org: | |
importance: | Undecided → Low |
status: | Unconfirmed → Confirmed |
Changed in openoffice: | |
status: | Unknown → Confirmed |
Changed in openoffice.org: | |
status: | Confirmed → Triaged |
Tang (robertmcgreg) wrote : Re: [Upstream] [hardy] word processor exits without error after paste of html text | #4 |
With a similar problem even after downloading the full OOsuite with synaptic, I booted to windows copied and pasted the problem hotmail page to microsoft word. ( as I recall it, the paste may not have replicated the web graphics correctly, but my only interest was the text content of the email )
Rebooted to #64Ubuntu 8.04 and managed to open the saved document with OO2.4 but only after after first dealing with an OO warning popup headed "This document contains macros"
I then opened OO again, went to Tools/Options/
That did not fix the problem but did allow me to see the message content of the .doc without a warning popup
HTH
NoOp (glgxg) wrote : | #5 |
@Chris Cheney: I've just updated the upstream http://
Testing on OOo 300DEV_M22 has resolved the issue for me. You may want to test & verify as well.
Tang (robertmcgreg) wrote : | #6 |
Discovered that by starting OO writer, then selecting File/New/HTML Document, I can successfully copy and save the email text, if not the graphics surrounding the text. Unfortunately, that was while I was at
https:/
and the best solution I knew of was to xreference that bug report to here.
TIA for your patience.
Chris Cheney (ccheney) wrote : | #7 |
NoOp,
That is good news, I will have to try it out once I get OOo 3.0beta2 packaged.
Thanks,
Chris
logari81 (logari81) wrote : | #8 |
Trying to open the attached file crashes OO in 90% of the tries with the following messages:
Fatal exception: Signal 11
Stack:
/usr/lib/
/usr/lib/
/usr/lib/
[0xb7f2c420]
/usr/lib/
/usr/lib/
/usr/lib/
/usr/lib/
/usr/lib/
/usr/lib/
/usr/lib/
/usr/lib/
/usr/lib/
/usr/lib/
/lib/tls/
/lib/tls/
The attached odt file includes text pasted from an html page and has been saved just before a crash occurred. I think this file give us the possibility to track back the problem because it is quite simple and includes only one type of objects.
I can't understand why this bug doesn't have the priority it should. Waiting for OO 3.0 to solve the problem is not really a solution. A lot of people using OO 2.4 try to paste html contents in their documents. This is a daily practice for really many people. It is like a suicide for OO to leave bugs like this such long time unsolved.
Chris Cheney (ccheney) wrote : | #9 |
I think it ends being due to a lack of manpower, there are, I think, only about 45 people worldwide actually working on OpenOffice.org development. At least that is the number I have heard before. And being how huge the project is and how many bugs there are some bugs end up not getting fixed for a long time.
NoOp (glgxg) wrote : | #10 |
Cris, I tested kostas' l.odt using the following:
Hardy & Gutsy (32bit) - both fully updated.
Standard OOo 2.4.1 (Gutsy & Hardy): no issue
Standard OOo 300DEVM26 (Gutsy & Hardy): no issue
StarOffice 8/11 (Gutsy&Hardy): no issue
Ubuntu OOo 2.3.0 (Gutsy): no issue
Ubuntu OOo 2.4.1 (Hardy): crashes (repeatedly)
This looks as if it might be a bug in (U)OOo 2.4.1.
Chris Cheney (ccheney) wrote : | #11 |
NoOp,
Thanks, if it still shows up with Ubuntu 3.0 builds I will have to ping ooo-build developers about the issue since we generally just apply ooo-build patches to stock OOo and don't change that much ourselves.
Chris
AleksanderAdamowski (aadamowski) wrote : | #12 |
Hi!
have a look at https:/
Tang (robertmcgreg) wrote : Re: [Bug 116750] Re: [Upstream] [hardy] word processor exits without error after paste of html text | #13 |
- soffice-bugreport.txt Edit (1.0 KiB, text/plain; name="soffice-bugreport.txt")
AleksanderAdamowski wrote:
> Hi!
>
> have a look at
> https:/
> it has similar symptoms. Please the testcase
> (http://
> overthere whether it crashes your oowriter.
>
>
FWIW from here, copy and paste the first link to OO crashed OO, and
opening the second from firefox with OO crashed with an unknown bug
popup (attached)
NoOp (glgxg) wrote : Re: [Upstream] [hardy] word processor exits without error after paste of html text | #14 |
I have marked https:/
Anurag (anurag1008) wrote : | #15 |
Hi
I wanted to some information (cell usage) from the webpage for future reference. I copied and pasted the matter (text tables and figures) in the openoffice. As I pasted the text it crashed without any error. It restarts and tries to recover the untitled file but there are no content in the file.
Earlier it was working fine. Hence, I tired to open a file that I had created last year and saved. When I tried to open the old file containing matter from the webpage it crashes again.
Here is the error that I got in terminal:
Fatal exception: Signal 11
Stack:
/usr/lib/
/usr/lib/
/usr/lib/
[0xb7f97420]
/usr/lib/
/usr/lib/
/usr/lib/
/usr/lib/
/usr/lib/
/usr/lib/
/usr/lib/
/usr/lib/
/usr/lib/
/usr/lib/
/lib/tls/
/lib/tls/
I am able to use Open Office to edit other documents.
logari81 (logari81) wrote : | #16 |
this bug is still present in Intrepid Alpha5. Trying to open the test file l.odt that I have attached in a previous post I received a program crash with the following message:
Fatal exception: Signal 11
Stack:
/usr/lib/
/usr/lib/
/usr/lib/
[0xb7f56400]
/usr/lib/
/usr/lib/
/usr/lib/
/usr/lib/
/usr/lib/
/usr/lib/
/usr/lib/
/usr/lib/
/usr/lib/
/usr/lib/
/lib/tls/
/lib/tls/
Z47isthenew42 (c1ofunknown) wrote : | #17 |
I've been experiencing similar problems with Ubuntu 8.04 Hardy Heron and OpenOffice.org 2.4.1, and I believe this bug needs to be fixed ASAP.
logari81 (logari81) wrote : | #18 |
I ve just tried the test document l.odt with OpenOffice 3.0 and it doesn't crash. I downloaded OO 3 deb packages from the official site of OpenOffice and installed them in Intrepid beta. It seems that this bug is solved in OO 3.
logan (logan-d-williams) wrote : Re: [Bug 116750] Re: [Upstream] [hardy] word processor exits without error after paste of html text | #19 |
delay? you guys must be snowed under.
I had many other issues and did a hard re-install back to Gutsy.
Thanks for getting back to me.
On Tue, Oct 14, 2008 at 12:04 AM, kostas <email address hidden> wrote:
> I ve just tried the test document l.odt with OpenOffice 3.0 and it
> doesn't crash. I downloaded OO 3 deb packages from the official site of
> OpenOffice and installed them in Intrepid beta. It seems that this bug
> is solved in OO 3.
>
> --
> [Upstream] [hardy] word processor exits without error after paste of html
> text
> https:/
> You received this bug notification because you are a direct subscriber
> of a duplicate bug.
>
--
Logan D. Williams
D 51063 Köln, Deutschland
D 51063 Cologne, Germany
Home: +49 221 302 1000
Away: +49 176 67 18 19 12
Changed in openoffice.org: | |
assignee: | nobody → ccheney |
milestone: | none → jaunty-alpha-1 |
Eugene Savelov (savelov) wrote : Re: [upstream] word processor exits without error after paste of html text | #20 |
tested with openoffice 3.0 packages from https:/
Jesusfreak (launchpad-bikelab) wrote : | #21 |
I can confirm that this bug does not occur with OO 3.0.0 anymore.
NoOp (glgxg) wrote : | #22 |
It never did occur in OOo 3.0. It occurs in Hardy (8.04) Ubuntu OOo 2.4.1 (see my comments from https:/
Resolution needs to be in (U)OOo 2.4.x as 8.04 is an LTS and will not likely transition to OOo 3.0 for some time (ever?). Further, OOo 3.0 is not a panacea even for 8.04 as OOo 3.0 has other issues that are far more significant than this bug in 2.4.x.
jlpino (jlpino) wrote : | #23 |
This bug persist in OO 2.4.1 of Ubuntu 8.10 (updated from 8.04). Developers won't fix this but that appears in a LTS :S
Jesusfreak (launchpad-bikelab) wrote : | #24 |
- untitled_0.odt Edit (34.2 KiB, application/vnd.oasis.opendocument.text)
I have found a new document which crashes OO 3.0.0 (under Ibex, OOO300m9, Build 9358) when scrolling trough it (see attachment). It doesn't matter if I use the mouse wheel, scroll bar or page down and its reproducable always.
Konstantinos Togias (ktogias) wrote : | #25 |
@Jesusfreak: I tested the file you attached on my pc with Ubuntu 8.10 (Intrepid Ibex) and OpenOffice 3.0.0 OOO300m9 (Build: 9358) and I could not reproduce the bug. Mo matter how much I scrolled up and down with the bar or the mouse wheel OOO3 would not crash. I have installed OOO3 through the ppa repository:
deb http://
Package Version: 1:3.0.0-2ubuntu1
Jesusfreak (launchpad-bikelab) wrote : | #26 |
@Konstantinos Togias: I tried it on my 2nd computer which runs with the AMD64 release of Ibex und I could not reproduce the bug there (I also use the ppa repository on both systems).
I just found out that the crash always happens exactly at the moment before the Microsoft ad is about to get visible on the screen. I filed a similar bug recently which seems to be related to this one, as the crash happens with the same document (https:/
devilmaycare (devilmaycare120291) wrote : | #27 |
- This is the SS of my work Edit (427.1 KiB, text/plain)
When im copying and i scroll that text it close it shutdown it seem theirs a bug in Open Office its just like an HTML or have a link site just like that it crush the Open Office..!!You can only the recovery your previous file..!
Changed in openoffice.org: | |
milestone: | jaunty-alpha-1 → jaunty-alpha-2 |
alwaro (alvaro-anaya) wrote : | #28 |
This problem is very repetitive. I'm a user of OO since a years ago and i always use it on Linux (OpenSuse first, and Ubuntu after) and the problem is existing yet. Some times when i trying to copy paste a Web OO docs crash but i repeat the process without copy the title (for example) and sometimes a few lines in the begining and the paste runs ok. This little cheat (Or trick, my english is not very good that you can see) is not the solution always but in the most of the cases let's me paste a web page.
I woul'd like that somebody fix it because it's a pitty. OO is one of the most important icon of the open source software.
This must be a very serius problem because, like i'm saying, is in OO a long time ago and i woul'd like to help with something to fix this bug. If my help is needed for something or somebody, writte me (I'm in the list of this bug)
I'm sorry if my expressions wasn't very good but my english is not the better that you can see (It's evident)
alwaro (alvaro-anaya) wrote : | #29 |
I forget to say my hard/soft combination now:
I'm in a notebook with:
- Ubuntu Hardy Heron (Metacity/compiz) (In this notebook happens too with feisty)
- Intel CEntrino Duo
- 2 Gb RAM
- 160 Gb SATA Disk
- NVidia 8400
- The version of OO is (2.4).that is in the repositories
the same problem in this other PC
- Ubuntu Feisty
- Intel 2,8 with ht (FSB 800)
- 1 Gb RAM
- 180 Gb SATA Disk
- Ati X700
- OO verison always the one that is in repositories.
bye
Changed in openoffice.org: | |
milestone: | jaunty-alpha-2 → jaunty-alpha-3 |
NoOp (glgxg) wrote : Re: [Bug 116750] Re: [upstream] word processor exits without error after paste of html text | #30 |
On 12/19/2008 05:08 PM, Chris Cheney wrote:
> ** Changed in: openoffice.org (Ubuntu)
> Target: jaunty-alpha-2 => jaunty-alpha-3
>
I'll repeat my previous - the test file used is l.odt as provided by
kostas (http://
====
Hardy & Gutsy (32bit) - both fully updated.
Standard OOo 2.4.1 (Gutsy & Hardy): no issue
Standard OOo 300DEVM26 (Gutsy & Hardy): no issue
StarOffice 8/11 (Gutsy&Hardy): no issue
Ubuntu OOo 2.3.0 (Gutsy): no issue
Ubuntu OOo 2.4.1 (Hardy): crashes (repeatedly)
This looks as if it might be a bug in (U)OOo 2.4.1.
====
and will modify to:
====
Hardy & Intrepid (32bit) - both fully updated.
Standard OOo 2.4.2 (Intrepid & Hardy): no issue
Standard OOo 3,0 (Intrepid & Hardy): no issue
Standard OOo 3.0.1RC1 (Intrepid & Hardy): no issue
StarOffice 8/11 and SO 9 Beta (Intrepid & Hardy): no issue
Ubuntu OOo 2.3.0 (Hardy): no issue
Ubuntu OOo 2.4.2 (Intrepid & Hardy): crashes (repeatedly)
This bug is _definitely_ a bug in Ubuntu OOo 2.4.2 and is not associated
with upstream 77322.
====
I am the originator of the upstream OOo bug
http://
The only reason why it has not been closed (yet), is that there is no
option (that I can find) in qa.openoffice.org to close my own bug/issue.
I've added a note to 77322 asking that it be closed per my July post.
Chris Cheney (ccheney) wrote : Re: [upstream] word processor exits without error after paste of html text | #31 |
Actually Hardy/Intrepid only have 2.4.1. The reason I pushed the milestone back to jaunty-alpha-3 was due to the fact that openoffice.org 1:3.0.0-6ubuntu1 still hasn't built yet even though it was uploaded a few weeks ago due to needing MIR processsing on several packages. I can no longer reproduce this bug with the new 3.0.0 for intrepid that is in the openoffice-pkgs ppa.
NoOp (glgxg) wrote : Re: [Bug 116750] Re: [upstream] word processor exits without error after paste of html text | #32 |
On 12/19/2008 09:12 PM, Chris Cheney wrote:
> Actually Hardy/Intrepid only have 2.4.1. The reason I pushed the
> milestone back to jaunty-alpha-3 was due to the fact that openoffice.org
> 1:3.0.0-6ubuntu1 still hasn't built yet even though it was uploaded a
> few weeks ago due to needing MIR processsing on several packages. I can
> no longer reproduce this bug with the new 3.0.0 for intrepid that is in
> the openoffice-pkgs ppa.
>
You are of course correct about 2.4.1 - I had all running at the same
time & posted the wrong version for Ubuntu. I'll try the ppa package on
a test machine. Tried it awhile back and it was still too buggy at that
time. Thanks.
trevor t (launch-etjt) wrote : Re: [upstream] word processor exits without error after paste of html text | #33 |
2.4.1 [Intrepid] crashes instantly and every time when pasting HTML with graphics in a new normal or HTML document.
Paste special unformatted text is ok.
Changed in openoffice: | |
status: | Confirmed → Fix Released |
NoOp (glgxg) wrote : | #34 |
Cris, I tested kostas' l.odt on PPA 3.0.1 (OOO300m14 Build:9376) and it does not crash. I also tested my original from https:/
Changed in openoffice.org: | |
status: | Triaged → Fix Released |
Don Levin (don-m-levin) wrote : | #35 |
Intrepid, running OO 2.4.1, I added PPA suggested above, completed all instructions up to "Building your source package" (didn't do the Building stuff). I created keys, added lines to sources.list manually, added PPA using Sys>Admin>SS etc, rebooted, opened new Word doc, opened internet page, Edit>select All, and in Word did Edit>Paste and OO crashed.
Chris Cheney (ccheney) wrote : | #36 |
Don,
Did you actually upgrade to the new packages? All you needed to do was the add the deb line to your sources.list and then update the packages list on your system in your package manager and then run upgrade in the package manager. You can tell if you upgraded because OOo will now be version 3.0.1 on your system as shown via Help->About OpenOffice.org
Chris
Tina Russell (tinarussell) wrote : | #37 |
I’ve been getting this crash for a while on my Karmic machine (though I think I might have gotten it earlier). The thing is, though, it crashes _with_ an error, activating Apport and everything. Is there a bug filed for this?
This bug has been fixed. If you are getting an apport crash report, try submitting it.
NoOp (glgxg) wrote : | #39 |
- strace of l.odt test file crash Edit (10.5 KiB, text/plain)
Actually there appears to be a regression.
In testing http://
$ cat /usr/lib/
[Version]
AllLanguages=en-US
BuildVersion=
buildid=
ExtensionUpdateURL=http://
OOOBaseVersion=3.1
ProductBuildid=9420
ProductMajor=310
ProductMinor=19
ProductSource=
UpdateID=
UpdateURL=
UpdateUserAgent
Vendor=Debian and Ubuntu
Both from the ppa on jaunty, and from the standard install with karmic (beta), the file crashes (U)OOo. It does not crash standard OOo:
$ cat /opt/openoffice
[Version]
AllLanguages=en-US
buildid=
ExtensionUpdateURL=http://
OOOBaseVersion=3.1
ProductBuildid=9420
ProductMajor=310
ProductMinor=19
ProductSource=
UpdateID=
UpdateURL=http://
UpdateUserAgent
So something has happened between PPA 3.0.1 (OOO300m14 Build:9376) that I tested earlier (see comment #34 and the current Ubuntu buildid=
An strace is attached.
nono (n-lederbauer) wrote : AW: [Bug 116750] Re: [upstream] word processor exits without error afterpaste of html text | #40 |
I did the test with this site: www.tt.com
When first I marked only a part of the site, OOo Writer crashed. It needs to load all the links and comments, and if you move the scrollbar while loading, writer crashes.
After I did the marking with Ctrl + A, then copy (Ctrl+C) and paste (Ctrl+V), and nothing crashed. I had to remove all comments and OOoWriter doesn't load the css-sheet to formate the text so that you have difficulties to find all the paragraphs you copied. But no crash!
-----Ursprüngliche Nachricht-----
Von: <email address hidden> im Auftrag von NoOp
Gesendet: Sa 10.10.2009 21:44
An: Lederbauer Norbert
Betreff: [Bug 116750] Re: [upstream] word processor exits without error afterpaste of html text
Actually there appears to be a regression.
In testing http://
$ cat /usr/lib/
[Version]
AllLanguages=en-US
BuildVersion=
buildid=
ExtensionUpdateURL=http://
OOOBaseVersion=3.1
ProductBuildid=9420
ProductMajor=310
ProductMinor=19
ProductSource=
UpdateID=
UpdateURL=
UpdateUserAgent
Vendor=Debian and Ubuntu
Both from the ppa on jaunty, and from the standard install with karmic (beta), the file crashes (U)OOo. It does not crash standard OOo:
$ cat /opt/openoffice
[Version]
AllLanguages=en-US
buildid=
ExtensionUpdateURL=http://
OOOBaseVersion=3.1
ProductBuildid=9420
ProductMajor=310
ProductMinor=19
ProductSource=
UpdateID=
UpdateURL=http://
UpdateUserAgent
So something has happened between PPA 3.0.1 (OOO300m14 Build:9376) that
I tested earlier (see comment #34 and the current Ubuntu
buildid=
An strace is attached.
** Attachment added: "strace of l.odt test file crash"
http://
--
[upstream] word processor exits without error after paste of html text
https:/
You received this bug notification because you are a direct subscriber
of a duplicate bug.
NoOp (glgxg) wrote : Re: [upstream] word processor exits without error after paste of html text | #41 |
@nono: please use launchpad to post comments relating to this bug rather than replying by email. Or, if you do reply via email, please trim :-)
Have you tried the test file?
http://
If not, please do so. Thanks.
Changed in openoffice.org (Ubuntu): | |
status: | Fix Released → New |
NoOp (glgxg) wrote : | #42 |
@Chris Cheney: as noted there is an regression since PPA 3.0.1 (OOO300m14 Build:9376). Can you please review? I've remarked the status of this bug as 'New'; apologies if that is the wrong thing to do & change it to whatever is applicable.
nono (n-lederbauer) wrote : | #43 |
This was an error. I did'nt think that all this would appear here on launchpad, so could you please remove all after
"but no crash"
about your test page: there is an empty page for me, so I don't know what there is to test.
I tryed to paste a copied site with many tables. No problem
No
Chris Cheney (ccheney) wrote : | #44 |
There appears to be an issue with ooo-build as it does not crash on official OOo
Changed in openoffice: | |
importance: | Unknown → Undecided |
status: | Fix Released → New |
Changed in openoffice.org (Ubuntu): | |
milestone: | jaunty-alpha-3 → none |
status: | New → Triaged |
assignee: | Chris Cheney (ccheney) → nobody |
summary: |
- [upstream] word processor exits without error after paste of html text + [ooo-build] word processor exits without error after paste of html text |
NoOp (glgxg) wrote : | #46 |
Thanks Chris. As an FYI - l.odt also crashes with today's karmic updates:
$ cat /usr/lib/
[Version]
AllLanguages=en-US
BuildVersion=
buildid=
ExtensionUpdateURL=http://
OOOBaseVersion=3.1
ProductBuildid=9420
ProductMajor=310
ProductMinor=19
ProductSource=
UpdateID=
UpdateURL=
UpdateUserAgent
Vendor=Debian and Ubuntu
In Novell/SUSE Bugzilla #553819, Miroslav Hadzhiev (xtigyro) wrote : | #47 |
User-Agent: Mozilla/5.0 (X11; U; Linux x86_64; en-US; rv:1.9.1.4) Gecko/20091016 SUSE/3.5.4-1.1.2 Firefox/3.5.4
I have filed this bug in OO bugzilla but this bug does not occur in the native version of OO writer.
This is the link: http://
I've filed the and in Ubuntu launchpad more than a week ago but the bug is not even assigned yet.
The link: https:/
I consider that the bug is very important, especially for me (I have to write a lot of reports lately and I paste a lot of text and images from Wikipedia all the time).
Reproducible: Always
Steps to Reproduce:
1. select the first 1/3 of this page: http://
2. copy and paste it in OO writer
3. wait 2-6 seconds (a mouse scroll may be needed in order the images to be visible for you and to be downloaded by OO writer)
Actual Results:
OO writer closes in 2-7 seconds
In Novell/SUSE Bugzilla #553819, Tlillqvist (tlillqvist) wrote : | #48 |
Might be duplicate of bug #553639 even if that is described as a hang, this as a crash. And in fact, both might be duplicate of bug #543996. I.e. root cause located in the webdav/http crack?
In Novell/SUSE Bugzilla #553819, Miroslav Hadzhiev (xtigyro) wrote : | #49 |
Tor, I think that this can help.
The bugs are connected according to me and the reasons that make me think in that way is that the hang of OO happens when you use the native version and the crash - when the Novel-patched go-openoffice is in use.
Especially about the "hang bug", I've just tested the latest OO 3.1.1 under win xp and the 'hang' occurred and again no crash.
Under Arch Linux (where both version are present in the Arch repositories) everything is absolutely the same way. Native OO - hang, go-OO - crash.
In Novell/SUSE Bugzilla #553819, Tlillqvist (tlillqvist) wrote : | #50 |
Hmm, I don't know why you call the Sun version "native", that's a bit misleading, as it would imply that the go-oo version is somehow "foreign"? (Cf. "native" code vs. "managed" or "interpreted" code.) Also note that it's not just Novell that has created the patches that make up go-oo.
But anyway, if the Sun OOo hangs when doing something, and the go-oo one crashes in the same situation, then clearly both are equally broken;) Whether the root cause is the same in that case I don't know, might not be. With the "webdav/http crack" I mentioned in comment #1 I meant stuff present only in go-oo.
Anyway, taking this bug.
In Novell/SUSE Bugzilla #553819, Miroslav Hadzhiev (xtigyro) wrote : | #51 |
In the bug report on the OO bugzilla the OO Team and developers call it the "native" version. And because the bug (the crash) occurs only in go-oo, the OO developers rejected the bug report.
And Tor, if you need some more info or log files, ask me right away. I understand that the bug is serious and needs serious attention to be fixed.
Kind regards,
Miro
In Novell/SUSE Bugzilla #553819, Tlillqvist (tlillqvist) wrote : | #52 |
> In the bug report on the OO bugzilla the OO Team and developers
> call it the "native" version
OK. (It is of course in their interest to make go-oo seem "foreign". Although it might not even be their intention, they might just have chosen the word without thinking...)
Anyway, if you saw a hang in the Sun version, and that can be repeated, surely that is a (probably separate) problem in their version too then, and you should report that to them?
(As such I am not so sure this bug is that *really* serious (I have classified it as "Medium"), after all once one have noticed that a certain thing causes a crash, one just learns not to do it again. Pasting stuff from web pages into OOo is not one of its main use cases at customers I think?)
Vasily Kulikov (segooon) wrote : | #53 |
In Novell/SUSE Bugzilla #553819, Miroslav Hadzhiev (xtigyro) wrote : | #54 |
http://
The "hang" is reported now.
mercutio22 (macabro22) wrote : | #55 |
mercutio22 (macabro22) wrote : | #56 |
In Novell/SUSE Bugzilla #553819, Miroslav Hadzhiev (xtigyro) wrote : | #57 |
Finally the "hang" is assigned. (:
These guys at the OpenOffice bugzilla are very difficult to communicate...
In Novell/SUSE Bugzilla #553819, Tlillqvist (tlillqvist) wrote : | #58 |
Running OOo under valgrind shows up that the code is using freed data:
==12396== Invalid read of size 4
==12396== at 0x12577149: rtl::Reference<
==12396== by 0x125754B0: webdav_
==12396== by 0x1254F9AE: webdav_
==12396== by 0x12548AED: webdav_
==12396== by 0x50E9DB4: ucbhelper:
==12396== by 0x50E7144: ucbhelper:
==12396== by 0x44FFD71: comphelper:
==12396== by 0x44FF00E: comphelper:
==12396== by 0x44FEA7C: comphelper:
==12396== by 0xE60F95D: SwAsyncRetrieve
==12396== by 0xE60ED4B: ObservableThrea
==12396== by 0xE61113A: threadFunc (in /mnt/sdb/
==12396== by 0x403D117: osl_thread_
==12396== by 0x43E06E4: start_thread (in /lib/libpthread
==12396== by 0x43E05FF: ??? (in /lib/libpthread
==12396== Address 0xa96a96c is 12 bytes inside a block of size 36 free'd
==12396== at 0x40268A6: free (in /usr/lib/
==12396== by 0x405BD00: rtl_freeMemory (in /home/tml/
==12396== by 0x8048CF7: operator delete(void*) (in /home/tml/
==12396== by 0x12559667: std::auto_
==12396== by 0x1254FBD9: webdav_
==12396== by 0x12548AED: webdav_
==12396== by 0x50E9DB4: ucbhelper:
==12396== by 0x50E7144: ucbhelper:
==12396== by 0x44FFD71: comphelper:
In Novell/SUSE Bugzilla #553819, Tlillqvist (tlillqvist) wrote : | #59 |
Pushed a single-line fix to ooo-build master which seems to help.
In Novell/SUSE Bugzilla #553819, Miroslav Hadzhiev (xtigyro) wrote : | #60 |
Thank you, Tor!!
It is really nice that the bug is resolved.
P.S.
I just want to say that the bug is still even not assigned in Ubuntu (after making even additional comments by me...) which is very disappointing according to me. I really do not see any reason to report bugs there anymore after they are obviously (and for me now) fixing only "Ubuntu-based" bugs. (:
Jeff Van Epps (lordbah) wrote : | #61 |
I am seeing the crash of OpenOffice word processor when pasting HTML, which in my case I had copied from Thunderbird, the text originally coming from playbyweb.com. OpenOffice.org 3.1.1 OOO310m19(
RomanIvanov (ivanov-jr) wrote : | #62 |
OOO team claims that it is Ubuntu problem: http://
My case:
1. open HTML page http://
2. Ctrl+A (select all contetn), Ctrl+C (copy)
3. Open Word processor
4. Ctrl+V (paste it in Open Office new document)
Content is pasted, it is ugly but it is not a problem.
Detected: Crash is few seconds of whole Word Processor.
Marcel Stimberg (marcelstimberg) wrote : | #63 |
- Full backtrace Edit (44.7 KiB, text/plain)
I can reproduce it as well (using the l.odt test document). The crash is a segmentation fault in webdav_
I attached a full backtrace, in case that helps anyone…
The bug does also seem to appear in other distributions, it was reported upstream by a Gentoo user: http://
Marcel Stimberg (marcelstimberg) wrote : | #64 |
Another ooo-build report: https:/
Changed in openoffice: | |
importance: | Undecided → Unknown |
status: | New → Unknown |
Marcel Stimberg (marcelstimberg) wrote : | #65 |
Tor Lillqvist commited a patch on Dec 10 (commit: d6be25dbc432713
This is Tor's comment on his change:
Small change that seems to fix bnc#553819. Use the local xResAccess
variable instead of the member m_xResAccess in one more place inside
Content:
heap corruption, valgrind reports access to freed data. Unfortunately
I was not able to wrap my head around the code enough to understand
the exact mecahism which causes that, though. But as long as this
fixes the crash, I am satisfied.
The patch is here:
Miroslav Hadzhiev (xtigyro) wrote : | #66 |
As you can see, i reported the bug in openSuSE 11.2.
Xtigyro is Miro Hadzhiev. And the bug is resolved in the upstream (openSuSE).
Please!!, co-operate more in resolving upstream bugs because this is the main concept of the open-source movement. Just as openSuSE and Novell do.
In Novell/SUSE Bugzilla #553819, Marcel Stimberg (marcelstimberg) wrote : | #67 |
Tor, is this fix really enough for you. Although it not crashes anymore in DAVResourceAcce
Program received signal SIGSEGV, Segmentation fault.
webdav_
at /home/mst/
508 bAllowEmpty );
Or should I open this as a new bug?
Marcel Stimberg (marcelstimberg) wrote : | #68 |
For me, Tor's bugfix is not enough, the document l.odt still crashes with ooo-build3.2 (see the upstream bug report).
@Xtigyro: Are you sure the bug is fixed for you with OpenSuse (Tor's fix has not been backported to OpenSuses stable 3.1 version as far as I can see)? You might also mix up a bit things about upstream here: The go-oo (or ooo-build) project is upstream, OpenSuse and Ubuntu are ("downstream") distributions using this project. The OpenSuse<->go-oo relation is however not a standard distribution<
In Novell/SUSE Bugzilla #553819, Tlillqvist (tlillqvist) wrote : | #69 |
No need to file a new bug, let's reopen this one then.
In Novell/SUSE Bugzilla #553819, Marcel Stimberg (marcelstimberg) wrote : | #70 |
Created an attachment (id=335566)
Backtrace of the SIGSEGV webdav_
Ok, this is the full backtrace of the crash.
In Novell/SUSE Bugzilla #553819, Tlillqvist (tlillqvist) wrote : | #71 |
I can't get it to crash with the l.odt from the Ubuntu bug report. I load the document and start scrolling back and forth. The scrolling is occasionally a bit stutterish as the images are fetched, but no crash. This is with OOo 3.2.0.1-1.1 on openSUSE 11.2 (presumably based on ooo320-m8, even if the Help:About says something different) from Petr's repository. And not with a self-build ooo320-m7 either.
In Novell/SUSE Bugzilla #553819, Tlillqvist (tlillqvist) wrote : | #72 |
Could you attach some dozen lines of source code context from the place where it crashes for you? And perhaps run it under a debugger and print out some relevant variable values? (But still, if I can't get the openSUSE build to crash, if it for some reason is Debug (Ubuntu) specific, I think I just need to resolve again as WORKSFORME...)
In Novell/SUSE Bugzilla #553819, Tlillqvist (tlillqvist) wrote : | #73 |
er, s/Debug/Debian ... sometimes my spinal cord does the typing for me
Miroslav Hadzhiev (xtigyro) wrote : | #74 |
@ Marcel:
I know that openSUSE is not the "upstream", I deliberately wrote it in parentheses. Whatever, this is not my principal point.
All users and contributors should help if they can in order to fix the bug and make OpenOffice the better office suite.
That's the reason I "help in making Ubuntu better" >> In the Ubuntu community and in Canonical Ltd. there are a lot of great developers and contributors who can help in making all open-source applications better.
In Novell/SUSE Bugzilla #553819, Marcel Stimberg (marcelstimberg) wrote : | #75 |
It seems to be more difficult to trigger than before, but as I said it is still fairly reliably triggered for me (what works most of the time is scrolling while it is loading, so the images are not on the screen and immediately scrolling back. The scrollbar than "hangs" and then it crashes).
While testing with gdb, I once had a crash in a different GET function of DAVResourceAcce
uno::Reference< io::XStream > DAVResourceAcce
const std::vector< rtl::OUString > & rHeaderNames,
DAVResource & rResource,
const uno::Reference< ucb::XCommandEn
sal_Bool bAllowEmpty )
throw( DAVException )
{
initialize();
uno::Reference< io::XStream > xStream;
int errorCount = 0;
bool bRetry;
do
{
bRetry = false;
try
{
xStream = m_xSession->GET( getRequestURI(),
}
catch ( DAVException & e )
{
bRetry = handleException( e, errorCount );
if ( !bRetry )
}
}
while ( bRetry );
return xStream;
}
//=====
void DAVResourceAcce
uno::Reference< io::XOutputStream > & rStream,
const std::vector< rtl::OUString > & rHeaderNames,
DAVResource & rResource,
const uno::Reference< ucb::XCommandEn
throw( DAVException )
{
initialize();
bool bRetry;
int errorCount = 0;
do
{
bRetry = false;
try
{
}
catch ( DAVException & e )
{
bRetry = handleException( e, errorCount );
if ( !bRetry )
...
NoOp (glgxg) wrote : | #76 |
@ Xtigyro: no clue as to what your "principal point" is, but Marcel's information looks quite helpful to me.
@ RomanIvanov (comment #51): I agree with the upstream OOo bug report. The issue seems to still be primarily only in the go-oo/Novell build. I cannot reproduce with standard OOo 3.2:
$ cat /opt/openoffice
[Version]
buildid=
OOOBaseVersion=3.2
OOOPackageVersi
ProductBuildid=9472
ProductMajor=320
ProductMinor=8
ProductSource=
but can reliably crash with Ubuntu OOo 3.1.1 as reported in my comment #46.
George (george20000plus) wrote : | #77 |
- html contents that cause OpenOffice.writer to crash Edit (17.4 KiB, text/html)
I'm using OO.o come with Ubuntu 9.10 (OOO310m19, build 9420) with extra language support (zh-TW)
OpenOffice.Wirter always crashes when I paste the contents from the page where you look up the phrase "道" on http://
I can't give a direct link to that page due to session problems
But I have saved the web page and provided it as attachment
Daniele Cruciani (daniele-smartango) wrote : | #78 |
for me ooo 3.2 (1:3.2.
sam tygier (samtygier) wrote : | #79 |
i have tried with many pages (eg wikipedia big o notation, bbcnews, slashdot) on OO.o 3.2 in lucid and cannot reproduce the crash. thanks.
Changed in openoffice.org (Ubuntu): | |
status: | Triaged → Fix Released |
Schepperzwo (schepperzwo) wrote : | #80 |
I copied something from a route planning service webpage opened a existing file of format odt from open office and pasted the copied text in and tried to give the file a name and then the crash down error ocurred!
sam tygier (samtygier) wrote : | #81 |
Schepperzwo,
which version of ubuntu and openoffice are you using?
In Novell/SUSE Bugzilla #553819, Tlillqvist (tlillqvist) wrote : | #82 |
I still can't get it to crash with the l.odt from the Ubuntu bug report with a self-built current "master" (i.e. something getting close to what will be 3.2.1) on openSUSE 11.2. I feel tempted to resolving as WORKSFORME. Or at leaast the platform should be changed to Ubuntu?
In Novell/SUSE Bugzilla #553819, Tlillqvist (tlillqvist) wrote : | #83 |
Let's keep it assigned to me, though.
In Novell/SUSE Bugzilla #553819, Marcel Stimberg (marcelstimberg) wrote : | #84 |
Actually I'd be fine with it if you want to close it - cause it WORKSFORME now as well ;-):
I can't reproduce it (it hangs and stutters but does not crash) with the alpha version of ubuntu 10.04 (either 32Bit or 64Bit) anymore (openoffice.org: 3.2.0~rc4-
In Novell/SUSE Bugzilla #553819, Tlillqvist (tlillqvist) wrote : | #85 |
OK, thanks!
Changed in openoffice: | |
status: | Unknown → Invalid |
texchen (texchen) wrote : | #86 |
you can try a page that contain image. after you pasted then try to break the link of the image
Alan Jay Grithash (grithash) wrote : | #87 |
This is what I am running:
alan@alan-laptop:~$ cat /usr/lib/
[Version]
AllLanguages=en-US
BuildVersion=
buildid=
ExtensionUpdateURL=http://
OOOBaseVersion=3.1
ProductBuildid=9420
ProductMajor=310
ProductMinor=19
ProductSource=
UpdateID=
UpdateURL=
UpdateUserAgent
Vendor=Debian and Ubuntu
You can reproduce the problem by searching for a job at....
http://
.... and enter "any" in the top text box and then press enter.
Highlight any 3 or more jobs and copy, and then open Writer and paste. It will take about 3 seconds for Write to exit.
Pasting 1 or 2 jobs will not cause a problem.
Boniek (boniek12p) wrote : | #88 |
@Alan Jay Gritash
I can't reproduce this. However I'm using Openoffice 3.2. Could you try to reproduce this bug on ubuntu 10.10 for example live cd version?
In Novell/SUSE Bugzilla #553819, Swamp-suse (swamp-suse) wrote : | #89 |
Update released for: OpenOffice_org, OpenOffice_
Changed in openoffice: | |
importance: | Unknown → Medium |
Daniele Cruciani (daniele-smartango) wrote : | #90 |
Sorry I can't reproduce, neither from chromium nor firefox 4.0, I can't help
This is similar to what I've experienced with the openoffice.org OOo version. See: http:// www.openoffice. org/issues/ show_bug. cgi?id= 77322
In that report I was not able to reproduce on the Ubuntu OOo version, but it appears that you may have managed to reproduce on (U)OOo as well. Can you describe in a similar manner as I have done for the http:// www.openoffice. org/issues/ show_bug. cgi?id= 77322 bug so that it can be tested on the (U)OOo version as well?