oo writer crashes when scrolling page

Bug #270828 reported by Jesusfreak
4
Affects Status Importance Assigned to Milestone
openoffice.org (Ubuntu)
Confirmed
Medium
Unassigned

Bug Description

Binary package hint: openoffice.org

If your document is longer than one page openoffice writer crashes when you try to scroll with the mouse scroll wheel, the scroll bar or the page up/down keys. Crashing seems to depend on the content of the page. If you wanna reproduce this bug copy the text from http://www.heise.de/tp/r4/artikel/28/28688/1.html insert it in writer and scroll up. You can also try the testcase attached.
This happens with OO 2.4.1-1ubuntu2 on Ubuntu 8.04.01.

ProblemType: Bug
Architecture: i386
Date: Tue Sep 16 11:03:27 2008
DistroRelease: Ubuntu 8.04
NonfreeKernelModules: nvidia
Package: openoffice.org-core 1:2.4.1-1ubuntu2
PackageArchitecture: i386
ProcEnviron:
 PATH=/usr/lib/openoffice/program:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: openoffice.org
Uname: Linux 2.6.24-19-generic i686

Tags: apport-bug
Revision history for this message
Jesusfreak (launchpad-bikelab) wrote :
Revision history for this message
Andreas Moog (ampelbein) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. I can't reproduce on intrepid.

Please try to obtain a backtrace following the instructions at http://wiki.ubuntu.com/DebuggingProgramCrash and upload the backtrace (as an attachment) to the bug report. This will greatly help us in tracking down your problem.

Changed in openoffice.org:
importance: Undecided → Medium
status: New → Incomplete
Revision history for this message
Jesusfreak (launchpad-bikelab) wrote :

When I try to obtain a backtrace as described in the link I get "This GDB was configured as "i486-linux-gnu"..." first. After this I get the following error message from gdb:

{{{
(gdb) run
Starting program: /usr/lib/openoffice/program/soffice.bin
[Thread debugging using libthread_db enabled]
warning: Lowest section in /usr/lib/libicudata.so.38 is .hash at 000000b4
[New Thread 0xb5023940 (LWP 10178)]

[3]+ Stopped gdb /usr/lib/openoffice/program/soffice.bin 2>&1 | tee gdb-ooffice.txt
}}}

Does anyone what to do about that?

Revision history for this message
Neil Munro (neilmunro-deactivatedaccount) wrote :

I ca confirm this happens on hardy, but only if I open the file directly, if I save it then open it there are no problems, I also tested this in Intrepid under Virtualbox and behavior was the same, it scrolls through perhaps to the third page but every time I tried it writer crashed.

Revision history for this message
Neil Munro (neilmunro-deactivatedaccount) wrote :

I got two files when I ran a backtrace on this, I am attaching them now.

Revision history for this message
Neil Munro (neilmunro-deactivatedaccount) wrote :
  • 1 Edit (74 bytes, text/plain)

and the second file.

Changed in openoffice.org:
status: Incomplete → Confirmed
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