Comment 24 for bug 1091058

Is that the correct link for more on upgrading the BIOS?

I think you linked to the wrong one lol.

http://about.me/rolandixor/

On Tue, Jan 14, 2014 at 1:36 AM, Christopher M. Penalver <
<email address hidden>> wrote:

> Roland (Rolandixor) Taylor, as per your
> https://launchpadlibrarian.net/162401073/BootDmesg.txt :
> [ 0.131556] [Firmware Bug]: ACPI: BIOS _OSI(Linux) query ignored
> ...
> [ 33.550027] platform microcode: Direct firmware load failed with error
> -2
>
> As well, as per
> http://www.toshiba.co.uk/innovation/download_bios.jsp?service=UK an
> update is available for your BIOS (4.20). If you update to this following
> https://help.ubuntu.com/community/BiosUpdate , does it change anything?
> If it doesn't, could you please both specify what happened, and just
> provide the output of the following terminal command:
> sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
>
> For more on BIOS updates and linux, please see
> https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
> .
>
> Thank you for your understanding.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1091058
>
> Title:
> 1002:95c4 [Satellite Pro P300-16V] GPU locks up and the screen turns
> white
>
> Status in “xserver-xorg-video-ati” package in Ubuntu:
> Incomplete
>
> Bug description:
> At random, if I'm using ANY 3D program or game (except, strangely,
> window managers, including compiz, gala, mutter, etc)... the GPU will
> lockup, the screen redraws with a bunch of lines at the bottom, and then it
> begins to turn white. I wish I could give more information but each time it
> happens the system locks up completely and I have to force it to restart
> (which is NOT good). This problem was happening on Ubuntu 12.10 and
> persists into 13.04.
> ---
> .tmp.unity.support.test.0:
>
> ApportVersion: 2.13.1-0ubuntu1
> Architecture: amd64
> CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
> CompositorRunning: compiz
> CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
> CompositorUnredirectFSW: true
> CurrentDesktop: GNOME
> DistUpgraded: Fresh install
> DistroCodename: trusty
> DistroRelease: Ubuntu 14.04
> DistroVariant: ubuntu
> DkmsStatus:
> virtualbox, 4.3.2, 3.12.0-7-generic, x86_64: installed
> virtualbox, 4.3.2, 3.13.0-1-generic, x86_64: installed
> virtualbox, 4.3.2, 3.13.0-2-generic, x86_64: installed
> ExtraDebuggingInterest: Yes
> GraphicsCard:
> Advanced Micro Devices, Inc. [AMD/ATI] RV620/M82 [Mobility Radeon HD
> 3450/3470] [1002:95c4] (prog-if 00 [VGA controller])
> Subsystem: Toshiba America Info Systems Device [1179:ff50]
> InstallationDate: Installed on 2012-10-24 (447 days ago)
> InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64
> (20120425)
> MachineType: TOSHIBA Satellite Pro P300
> Package: xserver-xorg-video-ati 1:7.2.0+git1311151746.d571d6~gd~s
> [origin: unknown]
> PackageArchitecture: amd64
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-2-generic
> root=UUID=11f0f4e0-65cd-4d72-b5a0-5fab21660b89 ro quiet splash radeon.dpm=1
> vt.handoff=7
> ProcVersionSignature: Ubuntu 3.13.0-2.17-generic 3.13.0-rc7
> Tags: third-party-packages trusty ubuntu regression reproducible
> compiz-0.9
> Uname: Linux 3.13.0-2-generic x86_64
> UnreportableReason: This is not an official Ubuntu package. Please
> remove any third party package and try again.
> UpgradeStatus: No upgrade log present (probably fresh install)
> UserGroups: adm lpadmin sambashare sudo
> dmi.bios.date: 04/14/2008
> dmi.bios.vendor: TOSHIBA
> dmi.bios.version: V2.70
> dmi.board.name: Satellite Pro P300
> dmi.board.vendor: TOSHIBA
> dmi.board.version: Not Applicable
> dmi.chassis.asset.tag: No Asset Tag
> dmi.chassis.type: 1
> dmi.chassis.vendor: TOSHIBA
> dmi.chassis.version: N/A
> dmi.modalias:
> dmi:bvnTOSHIBA:bvrV2.70:bd04/14/2008:svnTOSHIBA:pnSatelliteProP300:pvrPSPC5E-01400CEN:rvnTOSHIBA:rnSatelliteProP300:rvrNotApplicable:cvnTOSHIBA:ct1:cvrN/A:
> dmi.product.name: Satellite Pro P300
> dmi.product.version: PSPC5E-01400CEN
> dmi.sys.vendor: TOSHIBA
> version.compiz: compiz 1:0.9.10+13.10.20131011-0ubuntu1
> version.ia32-libs: ia32-libs N/A
> version.libdrm2: libdrm2 2.4.50-1
> version.libgl1-mesa-dri: libgl1-mesa-dri 10.1~git1311211600.2d5f21~gd~s
> version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
> version.libgl1-mesa-glx: libgl1-mesa-glx 10.1~git1311211600.2d5f21~gd~s
> version.xserver-xorg-core: xserver-xorg-core 2:1.14.5-1ubuntu2
> version.xserver-xorg-input-evdev: xserver-xorg-input-evdev
> 1:2.8.2-1ubuntu1
> version.xserver-xorg-video-ati: xserver-xorg-video-ati
> 1:7.2.0+git1311151746.d571d6~gd~s
> version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.99.907-0ubuntu1
> version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
> 1:1.0.10+git1311070905.480f09~gd~s
> xserver.bootTime: Mon Jan 13 02:01:34 2014
> xserver.configfile: default
> xserver.errors:
>
> xserver.logfile: /var/log/Xorg.0.log
> xserver.version: 2:1.14.5-1ubuntu2
> xserver.video_driver: radeon
>
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>
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>