1002:95c4 [Satellite Pro P300-16V] GPU locks up and the screen turns white
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
xserver-xorg-video-ati (Ubuntu) |
New
|
Low
|
Unassigned |
Bug Description
At random, if I'm using ANY 3D program or game (except, strangely, window managers, including compiz, gala, mutter, etc)... the GPU will lockup, the screen redraws with a bunch of lines at the bottom, and then it begins to turn white. I wish I could give more information but each time it happens the system locks up completely and I have to force it to restart (which is NOT good). This problem was happening on Ubuntu 12.10 and persists into 13.04.
---
.tmp.unity.
ApportVersion: 2.13.1-0ubuntu1
Architecture: amd64
CompizPlugins: No value set for `/apps/
CompositorRunning: compiz
CompositorUnred
CompositorUnred
CurrentDesktop: GNOME
DistUpgraded: Fresh install
DistroCodename: trusty
DistroRelease: Ubuntu 14.04
DistroVariant: ubuntu
DkmsStatus:
virtualbox, 4.3.2, 3.12.0-7-generic, x86_64: installed
virtualbox, 4.3.2, 3.13.0-1-generic, x86_64: installed
virtualbox, 4.3.2, 3.13.0-2-generic, x86_64: installed
ExtraDebuggingI
GraphicsCard:
Advanced Micro Devices, Inc. [AMD/ATI] RV620/M82 [Mobility Radeon HD 3450/3470] [1002:95c4] (prog-if 00 [VGA controller])
Subsystem: Toshiba America Info Systems Device [1179:ff50]
InstallationDate: Installed on 2012-10-24 (447 days ago)
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
MachineType: TOSHIBA Satellite Pro P300
Package: xserver-
PackageArchitec
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
Tags: third-party-
Uname: Linux 3.13.0-2-generic x86_64
UnreportableReason: This is not an official Ubuntu package. Please remove any third party package and try again.
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm lpadmin sambashare sudo
dmi.bios.date: 04/14/2008
dmi.bios.vendor: TOSHIBA
dmi.bios.version: V2.70
dmi.board.name: Satellite Pro P300
dmi.board.vendor: TOSHIBA
dmi.board.version: Not Applicable
dmi.chassis.
dmi.chassis.type: 1
dmi.chassis.vendor: TOSHIBA
dmi.chassis.
dmi.modalias: dmi:bvnTOSHIBA:
dmi.product.name: Satellite Pro P300
dmi.product.
dmi.sys.vendor: TOSHIBA
version.compiz: compiz 1:0.9.10+
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.50-1
version.
version.
version.
version.
version.
version.
version.
version.
xserver.bootTime: Mon Jan 13 02:01:34 2014
xserver.configfile: default
xserver.errors:
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.14.5-1ubuntu2
xserver.
tags: | added: freeze |
tags: | added: bios-outdated-4.20 |
summary: |
- GPU locks up and the screen turns white - it is impossible then to - recovery (have to cold reboot!!!) + 1002:95c4 [Satellite Pro P300-16V] GPU locks up and the screen turns + white |
Changed in xserver-xorg-video-ati (Ubuntu): | |
status: | Expired → New |
Roland (Rolandixor) Taylor, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http:// cdimage. ubuntu. com/daily- live/current/ .
If it remains an issue, could you please run the following command in the development release from a Terminal (Applications- >Accessories- >Terminal) , as it will automatically gather and attach updated debug information to this report:
apport-collect -p xserver- xorg-video- ati REPLACE- WITH-BUG- NUMBER
Please note, given that the information from the prior release is already available, doing this on a release prior to the development one would not be helpful.
Thank you for your understanding.
Helpful bug reporting tips: /wiki.ubuntu. com/ReportingBu gs
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