xubuntu 19.10: keybindings are not working (ctrl+alt+T ptrscr, etc do nothing)

Bug #1827459 reported by Chris Guiver on 2019-05-03
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xfce4-settings (Ubuntu)

Bug Description

Xubuntu 19.10 (daily) QA-testing

On booting today's daily ISO on systems, 4 of 8 systems tested did not have functioning key bindings on boot. The result is pressing <PrtScr>, <Ctrl>+<Alt>+<T>, <Super>+<E> etc would do nothing.

This report is made on first of the systems that had this issue :-

dell [optiplex] 780 (c2q-q9400, 8gb, amd/ati cedar radeon hd 5000/6000/7350/8350)
dell [optiplex] 755 (c2d-e6850, 5gb, amd/ati radeon rv516/x1300/x1550)
dell [optiplex] 755 (c2d-e8300, 8gb, amd/ati radeon rv610/radeon hd2400 pro/xt)
lenovo thinkpad x201 (i5, 4gb, i915)
hp dc7700 (c2d-e6320, 5gb, nvidia quadro nvs 290)
dell vostro 430 (i7-870, 8gb, nvidia geforce gt 6600 gt)

Two of these systems have two displays (share screens so same setup) which have issues with trying to adjust right display to portrait(left) or on clicking 'apply' nothing occurs but apply box remains 'grey' - https://bugs.launchpad.net/ubuntu/+source/xfce4-settings/+bug/1821652

In that bug Theo's suggested `XFSETTINGSD_DEBUG=1 xfsettingsd --replace --no-daemon`, where I noticed the `xfsettingsd --replace --no-daemon` on each listed system here caused the CTRL+ALT+T and other keybaord bindings to work (plus fix screen issue in other bug report).

Strangely, I rebooted the x201 (thinkpad) and it didn't have this issue on reboot, a third boot and it was there again

ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: xfce4-settings 4.13.5-1ubuntu1
ProcVersionSignature: Ubuntu 5.0.0-13.14-generic 5.0.6
Uname: Linux 5.0.0-13-generic x86_64
ApportVersion: 2.20.10-0ubuntu27
Architecture: amd64
CasperVersion: 1.407
CurrentDesktop: XFCE
Date: Fri May 3 03:31:43 2019
LiveMediaBuild: Xubuntu 19.10 "Eoan EANIMAL" - Alpha amd64 (20190502)
 PATH=(custom, no user)
SourcePackage: xfce4-settings
UpgradeStatus: No upgrade log present (probably fresh install)

--- (copy/paste from #xubuntu-devel)
<guiverc-unreg> cat .xsession-errors |pastebinit --> https://paste.ubuntu.com/p/SrFxVJxPSW/
<guiverc-unreg> ps -elf |grep xf |pastebinit --> https://paste.ubuntu.com/p/SNZKntRPVs/
<Unit193> Huh, I don't see anything in .xsession-errors that'd account for that.

Chris Guiver (guiverc) wrote :
description: updated
description: updated
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:

tags: added: iso-testing
Chris Guiver (guiverc) wrote :

19.10 QA-Test on lenovo thinkpad sl510 (c2d-t6570, 2gb ram, i915)

I noted appearance settings changes weren't having any impact; so in exploring what was happening I hit ctrl+alt+T and noted this wasn't working either. My appearance, plus CTRL+ALT+T were fixed with a `xfsettingsd --replace` command, so this bug is possibly related to https://bugs.launchpad.net/ubuntu/+source/xfce4-settings/+bug/1785143.

Chris Guiver (guiverc) wrote :

Xubuntu 19.10 QA-test - following copied from qa-test report comments

dell [optiplex] 755 (c2d-e6850, 5gb, amd/ati radeon rv516/x1300/x1550)
opened `thunar` to mount hdd to have music play in background... i mounted my data ($HOME) directory on hdd and icons were unexpectedly different? i opened 'appearance' and couldn't see a change there (greybird & elementary.xfce.dark as expected)?
opened window top left (whisker) and noted firefox, terminal menu items did NOT have icons!
I pressed <prtscr> if someone on #xubuntu-devel wanted to see what I was [badly] describing & noted it didn't work, ctrl+alt+T to open term did nothing too so https://bugs.launchpad.net/ubuntu/+source/xfce4-settings/+bug/1827459
On running `xfsettingsd --replace` ctrl+alt+T works, whisker menu now has icons, plus on reload (^R) my `thunar` directory now has icons that I expect.

Chris Guiver (guiverc) wrote :

xubuntu 20.04 QA-test on hp dc7700 (c2d-e6320, 5gb, nvidia quadro nvs 290)
usual validate media, boot and main menu doesn't have all icons (none for web browser, terminal emulator or help), ctrl+alt+T doesn't work..

`xfsettingsd --replace` and flash, panel changes color & now my icons on desktop have icons, menu items have icons, ctrl+alt+T all work.

tags: added: focal
Chris Guiver (guiverc) wrote :

xubuntu 20.04 QA-test on lenovo thinkpad sl510 (c2d-t6570, 2gb ram, i915)
another box where this issue occurred.

Chris Guiver (guiverc) wrote :

xubuntu 20.04 QA-test on hp dc7700 (c2d-e6320, 5gb, nvidia quadro nvs 290)
another box where this issue occurred.

I also had strange white/black box pattern on boot that was rather unpleasant, strobe-like effect on mouse movement but it soon settled down. I did `dmesg |grep squash` & no squashfs errs were present (media check prior test anyway)

Chris Guiver (guiverc) wrote :

xubuntu 20.04 QA-test on dell vostro 430 (i7-870, 8gb, nvidia geforce gt 6600 gt), or another box where this occurs
xfsettingsd --replace would restore CTRL+ALT+T to working, along with icons on desktop, and icons on menu..

description: updated
Chris Guiver (guiverc) wrote :

QA-test (live) of Xubuntu groovy/20.10 daily on
dell [optiplex] 755 (c2d-e6850, 5gb, amd/ati radeon rv516/x1300/x1550)
on boot desktop icons were shadow like, opened menu also has no icons for all.applications, accessories, internet, office, settings & ctrl+alt+T doesn't work..
A terminal opened and `xfsettingsd --replace &` command restored mentioned issues, with CTRL+ALT+T now working.

tags: added: groovy
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