unable to change display orientation xubuntu daily (live - 20190325)

Bug #1821652 reported by Chris Guiver
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xfce4-settings (Ubuntu)
New
Undecided
Unassigned

Bug Description

Xubuntu 19.04/19.10 daily (20190325) x86_64

Checked media integrity before booting.
This machine has two displays; right screen is rotated-left so in portrait orientation.

I went into display settings, selected 2nd display and clicked 'rotation:' drop down until it showed left and the summary-pic was what I wanted, alas pressing APPLY button caused it to go into shadow and no change occurred.

Exiting from the 'display settings' dialog (using close button) and re-entering and the displays are as they were before change (or when first booted). I've tried many times, no result, always the 'apply' button remains grey/in-shadow and no other effect.

No crash reports are visible in /var/crash/

ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: xfce4-settings 4.13.4-1ubuntu2
ProcVersionSignature: Ubuntu 5.0.0-7.8-generic 5.0.0
Uname: Linux 5.0.0-7-generic x86_64
ApportVersion: 2.20.10-0ubuntu23
Architecture: amd64
CasperVersion: 1.402
CurrentDesktop: XFCE
Date: Mon Mar 25 23:42:06 2019
LiveMediaBuild: Xubuntu 19.04 "Disco Dingo" - Alpha amd64 (20190325)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: xfce4-settings
UpgradeStatus: No upgrade log present (probably fresh install)

This issue has occurred on two different machines in QA-testing:
dell [optiplex] 780 (c2q-q9400, 8gb, amd/ati cedar radeon hd 5000/6000/7350/8350)
dell [optiplex] 755 (c2d-e8300, 8gb, amd/ati radeon rv610/radeon hd2400 pro/xt)
Both these machines use the same displays, one using DVI connections, the other uses VGA

Revision history for this message
Chris Guiver (guiverc) wrote :
Revision history for this message
Chris Guiver (guiverc) wrote :

screenshot of what (display setup) I was trying to achieve.

I also tried alignment other variations (including when you select 'left' & initial placement)

Revision history for this message
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1821652

tags: added: iso-testing
Revision history for this message
Theo Linkspfeifer (lastonestanding) wrote :

Please obtain a debug log with this command:

XFSETTINGSD_DEBUG=1 xfsettingsd --replace --no-daemon

Revision history for this message
Chris Guiver (guiverc) wrote :
Download full text (5.9 KiB)

// PLEASE NOTE: this an next comment are re-do's of this, as my right-screen rototated during this
// PLEASE NOTE: next comment is a retry of only some of the steps in this

I booted the live thumb drive (19.04 daily described above; it hasn't been re-written).

Verified that my display.change wasn't suddenly working now (nope, no change & clicking 'apply' caused it to grey-out etc... I took a screenshot (attached), then opened term & entered command copied from request in last (prior) comment

The command caused lots of lines to print, then paused....
I waited, then suspected the debug screen was waiting for me to do something, so I opened DISPLAY.settings

The [display.settings] window appeared to be locked (as if apply had been clicked; had I not closed it?? so I closed window)
I re-opened [display.settings] window & it seemed again to not respond, noticed a few more lines appear in debug.term.window, then noted (change of color to my right) that my right screen had rotated as I wanted!????

I'll save this locally, and then reboot & re-do this steps adding notes

xubuntu@xubuntu:~$ XFSETTINGSD_DEBUG=1 xfsettingsd --replace --no-daemon

(xfsettingsd:4710): xfsettingsd-WARNING **: 11:17:35.343: Property "/Gdk/WindowScalingFactor" has an unsupported type "guint".
xfce4-settings(xsettings): _XSETTINGS_S0 registered on screen 0
xfce4-settings(xsettings): 31 settings changed (serial=0, len=1256)
xfce4-settings(xsettings): resource manager (xft) changed (len=1330)
xfce4-settings(displays): Detected CRTC 79.
xfce4-settings(displays): Detected CRTC 80.
xfce4-settings(displays): Detected output 82 DVI-0.
xfce4-settings(displays): Detected output 83 DVI-1.
xfce4-settings(displays): CRTC 79 assigned to DVI-0.
xfce4-settings(displays): CRTC 79, output list[0] -> 82.
xfce4-settings(displays): CRTC 80 assigned to DVI-1.
xfce4-settings(displays): CRTC 80, output list[0] -> 83.
xfce4-settings(displays): Total 2 active output(s).
xfce4-settings(displays): Normalized CRTC 79: size=1280x1024, pos=0x0.
xfce4-settings(displays): Normalized CRTC 80: size=1024x1280, pos=1280x0.
xfce4-settings(displays): CRTC 80 must be temporarily disabled.
xfce4-settings(displays): Disabling CRTC 80.
xfce4-settings(displays): min_h = 200, min_w = 320, max_h = 8192, max_w = 8192, prev_h = 1024, prev_w = 2560, prev_hmm = 270, prev_wmm = 677, h = 1280, w = 2304, hmm = 339, wmm = 610.
xfce4-settings(displays): Applying desktop dimensions: 2304x1280 (px), 610x339 (mm).
xfce4-settings(displays): Configuring CRTC 79.
xfce4-settings(displays): Applying changes to CRTC 79.
xfce4-settings(displays): Applying CRTC 79 Transform: x=1.000000 y=1.000000, filter=nearest.
xfce4-settings(displays): Configuring CRTC 80.
xfce4-settings(displays): Applying changes to CRTC 80.
xfce4-settings(displays): Applying CRTC 80 Transform: x=1.000000 y=1.000000, filter=nearest.
xfce4-settings(pointers): initialized xi 2.3
xfce4-settings(keyboards): initialized xkb 1.0
xfce4-settings(keyboards): set auto repeat on
xfce4-settings(keyboards): set key repeat (delay=500, rate=50)
xfce4-settings(keyboards): don't set numlock
xfce4-settings(accessibility): AccessXKeys disabled
xfce4-settings(accessibility): stickyk...

Read more...

Revision history for this message
Chris Guiver (guiverc) wrote :
Download full text (4.7 KiB)

// PLEASE NOTE: this is a re-do of prior comment (#5) at a slower pace
// PLEASE NOTE: and some steps only. Firefox wasn't loaded, I saved
// PLEASE NOTE: this to `mousepad` & is copied from there to launchpad

// my commentary or notes can be seen by ^// (// at start of line)

// opened term
// started `XFSETTINGSD_DEBUG=1 xfsettingsd --replace --no-daemon`
// output so far
xubuntu@xubuntu:~$ XFSETTINGSD_DEBUG=1 xfsettingsd --replace --no-daemon

(xfsettingsd:4134): xfsettingsd-WARNING **: 11:40:03.090: Property "/Gdk/WindowScalingFactor" has an unsupported type "guint".
xfce4-settings(xsettings): _XSETTINGS_S0 registered on screen 0
xfce4-settings(xsettings): 31 settings changed (serial=0, len=1256)
xfce4-settings(xsettings): resource manager (xft) changed (len=1330)
xfce4-settings(displays): Detected CRTC 79.
xfce4-settings(displays): Detected CRTC 80.
xfce4-settings(displays): Detected output 82 DVI-0.n hopes of next comment are re-do's of this, as my right-screen rototated during this
// PLEASE NOTE: next comment is a retry of only some of the steps in this
xfce4-settings(displays): Detected output 83 DVI-1.
xfce4-settings(pointers): initialized xi 2.3
xfce4-settings(keyboards): initialized xkb 1.0
xfce4-settings(keyboards): set auto repeat on
xfce4-settings(keyboards): set key repeat (delay=500, rate=50)
xfce4-settings(keyboards): don't set numlock
xfce4-settings(accessibility): AccessXKeys disabled
xfce4-settings(accessibility): stickykeys disabled
xfce4-settings(accessibility): slowkeys disabled
xfce4-settings(accessibility): bouncekeys disabled
xfce4-settings(accessibility): mousekeys disabled
xfce4-settings(keyboard-shortcuts): 31 shortcuts loaded
xfce4-settings(fontconfig): monitoring 163 paths
xfce4-settings(workspaces): 1 desktop names set from xfconf
//
// using thunar i opened local hdd & started a mp3 in parole
// thru menu to display.settings
// it worked this time !!!??? -- this is reboot 2; it didn't do it 3 times
// but i noted it did it with xfset.. running (change of color to right)
// in term last time causing this retry
//
xfce4-settings(workspaces): 1 desktop names set from xfconf
xfce4-settings(displays): CRTC 79 assigned to DVI-0.
xfce4-settings(displays): CRTC 79, output list[0] -> 82.
xfce4-settings(displays): CRTC 80 assigned to DVI-1.
xfce4-settings(displays): CRTC 80, output list[0] -> 83.
xfce4-settings(displays): Total 2 active output(s).
xfce4-settings(displays): Normalized CRTC 79: size=1280x1024, pos=0x0.
xfce4-settings(displays): Normalized CRTC 80: size=1024x1280, pos=1280x0.
xfce4-settings(displays): CRTC 80 must be temporarily disabled.
xfce4-settings(displays): Disabling CRTC 80.
xfce4-settings(displays): min_h = 200, min_w = 320, max_h = 8192, max_w = 8192, prev_h = 1024, prev_w = 2560, prev_hmm = 270, prev_wmm = 677, h = 1280, w = 2304, hmm = 339, wmm = 610.
xfce4-settings(displays): Applying desktop dimensions: 2304x1280 (px), 610x339 (mm).
xfce4-settings(displays): Configuring CRTC 79.
xfce4-settings(displays): Applying changes to CRTC 79.
xfce4-settings(displays): Applying CRTC 79 Transform: x=1.000000 y=1.000000, filter=nearest.
xfce4-settings(displays): Configuring CRTC 80.
xfce4-settings(dis...

Read more...

Revision history for this message
Chris Guiver (guiverc) wrote :

19.04 daily (RC actually) test.. screens wouldn't swap & my 'right' (that is defaulted on left) wouldn't rotate left...

I ran `xfsettingsd --replace --no-daemon` (from Theo's [thelastonestanding] prior comment...)

and the screen settings (open) picture instantly returned to what it was on boot, and changes this time took effect...

Revision history for this message
Chris Guiver (guiverc) wrote :

comment #7 occurred on
dell [optiplex] 780 (c2q-q9400, 8gb, amd/ati cedar radeon hd 5000/6000/7350/8350)

It just occurred to me I didn't report the machine; looking back it's occurred before on that machine, but also

dell [optiplex] 755 (c2d-e8300, 8gb, amd/ati radeon rv610/radeon hd2400 pro/xt)

these two machine share the same displays (one using dvi inputs, the other using vga inputs)

description: updated
Revision history for this message
Chris Guiver (guiverc) wrote :

comments #7 (& #8) were for/during a QA-Test install in 'live' mode

The install subsequent to 'live' was completed, and I could adjust my screen without any issues.

Revision history for this message
Chris Guiver (guiverc) wrote :
Download full text (14.9 KiB)

dell [optiplex] 780 (c2q-q9400, 8gb, amd/ati cedar radeon hd 5000/6000/7350/8350)
Xubuntu 19.10 daily ISO QA-Test - occurred again.

Theo's (previous) requested command (which fixed the issue on running it)

xubuntu@xubuntu:~$ XFSETTINGSD_DEBUG=1 xfsettingsd --replace --no-daemon

(xfsettingsd:4359): xfsettingsd-WARNING **: 12:42:38.323: Property "/Gdk/WindowScalingFactor" has an unsupported type "guint".
xfce4-settings(xsettings): _XSETTINGS_S0 registered on screen 0
xfce4-settings(xsettings): 31 settings changed (serial=0, len=1256)
xfce4-settings(xsettings): resource manager (xft) changed (len=1330)
xfce4-settings(displays): Detected CRTC 79.
xfce4-settings(displays): Detected CRTC 80.
xfce4-settings(displays): Detected CRTC 81.
xfce4-settings(displays): Detected CRTC 82.
xfce4-settings(displays): Detected output 83 HDMI-0.
xfce4-settings(displays): Detected output 84 DVI-0.
xfce4-settings(displays): CRTC 79 assigned to HDMI-0.
xfce4-settings(displays): CRTC 79, output list[0] -> 83.
xfce4-settings(displays): CRTC 80 assigned to DVI-0.
xfce4-settings(displays): CRTC 80, output list[0] -> 84.
xfce4-settings(displays): Total 2 active output(s).
xfce4-settings(displays): Normalized CRTC 79: size=1280x1024, pos=0x0.
xfce4-settings(displays): Normalized CRTC 80: size=1024x1280, pos=1280x8.
xfce4-settings(displays): CRTC 80 must be temporarily disabled.
xfce4-settings(displays): Disabling CRTC 80.
xfce4-settings(displays): min_h = 200, min_w = 320, max_h = 8192, max_w = 8192, prev_h = 1024, prev_w = 2560, prev_hmm = 270, prev_wmm = 677, h = 1288, w = 2304, hmm = 341, wmm = 610.
xfce4-settings(displays): Applying desktop dimensions: 2304x1288 (px), 610x341 (mm).
xfce4-settings(displays): Configuring CRTC 79.
xfce4-settings(displays): Applying changes to CRTC 79.
xfce4-settings(displays): Applying CRTC 79 Transform: x=1.000000 y=1.000000, filter=nearest.
xfce4-settings(displays): Configuring CRTC 80.
xfce4-settings(displays): Applying changes to CRTC 80.
xfce4-settings(displays): Applying CRTC 80 Transform: x=1.000000 y=1.000000, filter=nearest.
xfce4-settings(displays): Configuring CRTC 81.
xfce4-settings(displays): Configuring CRTC 82.
xfce4-settings(pointers): initialized xi 2.3
xfce4-settings(keyboards): initialized xkb 1.0
xfce4-settings(keyboards): set auto repeat on
xfce4-settings(keyboards): set key repeat (delay=500, rate=50)
xfce4-settings(keyboards): don't set numlock
xfce4-settings(accessibility): AccessXKeys disabled
xfce4-settings(accessibility): stickykeys disabled
xfce4-settings(accessibility): slowkeys disabled
xfce4-settings(accessibility): bouncekeys disabled
xfce4-settings(accessibility): mousekeys disabled
xfce4-settings(keyboard-shortcuts): 31 shortcuts loaded
xfce4-settings(displays): RRScreenChangeNotify event received.
xfce4-settings(displays): Refreshing RandR cache.
xfce4-settings(displays): Detected CRTC 79.
xfce4-settings(displays): Detected CRTC 80.
xfce4-settings(displays): Detected CRTC 81.
xfce4-settings(displays): Detected CRTC 82.
xfce4-settings(displays): Detected output 83 HDMI-0.
xfce4-settings(displays): Detected output 84 DVI-0.
xfce4-settings(displays): Noutput: before = 2, after = 2.
xfce4-settings(display...

Revision history for this message
Chris Guiver (guiverc) wrote :

19.10 daily qa-test on d780 still (see last comment)

I tested on this box primarily to explore CTRL+ALT+T and SUPER+T which wasn't working on prior d755(-5) machine (which has no super key on it's '84 model-m keyboard), and the keys didn't work on this box too.

However after the XFSETT... command in prior comment; the CTRL+ALT+T and SUPER+T keys are now working. Logged here in case I need to find this again (I think easier than iso.qa.ubuntu.com comments)

Revision history for this message
Chris Guiver (guiverc) wrote :

same issue today on dell [optiplex] 755 (c2d-e8300, 8gb, amd/ati radeon rv610/radeon hd2400 pro/xt) - 19.10 QA-testing

description: updated
summary: - unable to change display orientation on 19.04 xubuntu daily (live -
- 20190325)
+ unable to change display orientation on 19.04/19.10 xubuntu daily (live
+ - 20190325)
Revision history for this message
Chris Guiver (guiverc) wrote : Re: unable to change display orientation on 19.04/19.10 xubuntu daily (live - 20190325)

same issue today on lenovo thinkpad x201 (i5-m520, 4gb, i915)
ctrl+alt+T wouldn't open term, plus couldn't change arrangement of displays (external vga was connected) - `xfsettingsd --replace` fixed issue

tags: added: eoan
Chris Guiver (guiverc)
tags: added: focal
Chris Guiver (guiverc)
tags: added: groovy
Chris Guiver (guiverc)
summary: - unable to change display orientation on 19.04/19.10 xubuntu daily (live
- - 20190325)
+ unable to change display orientation xubuntu daily (live - 20190325)
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Related blueprints