unable to change display orientation on 19.04/19.10 xubuntu daily (live - 20190325)

Bug #1821652 reported by Chris Guiver on 2019-03-25
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xfce4-settings (Ubuntu)
Undecided
Unassigned

Bug Description

Xubuntu 19.04/19.10 daily (20190325) x86_64

Checked media integrity before booting.
This machine has two displays; right screen is rotated-left so in portrait orientation.

I went into display settings, selected 2nd display and clicked 'rotation:' drop down until it showed left and the summary-pic was what I wanted, alas pressing APPLY button caused it to go into shadow and no change occurred.

Exiting from the 'display settings' dialog (using close button) and re-entering and the displays are as they were before change (or when first booted). I've tried many times, no result, always the 'apply' button remains grey/in-shadow and no other effect.

No crash reports are visible in /var/crash/

ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: xfce4-settings 4.13.4-1ubuntu2
ProcVersionSignature: Ubuntu 5.0.0-7.8-generic 5.0.0
Uname: Linux 5.0.0-7-generic x86_64
ApportVersion: 2.20.10-0ubuntu23
Architecture: amd64
CasperVersion: 1.402
CurrentDesktop: XFCE
Date: Mon Mar 25 23:42:06 2019
LiveMediaBuild: Xubuntu 19.04 "Disco Dingo" - Alpha amd64 (20190325)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: xfce4-settings
UpgradeStatus: No upgrade log present (probably fresh install)

This issue has occurred on two different machines in QA-testing:
dell [optiplex] 780 (c2q-q9400, 8gb, amd/ati cedar radeon hd 5000/6000/7350/8350)
dell [optiplex] 755 (c2d-e8300, 8gb, amd/ati radeon rv610/radeon hd2400 pro/xt)
Both these machines use the same displays, one using DVI connections, the other uses VGA

Chris Guiver (guiverc) wrote :
Chris Guiver (guiverc) wrote :

screenshot of what (display setup) I was trying to achieve.

I also tried alignment other variations (including when you select 'left' & initial placement)

Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1821652

tags: added: iso-testing

Please obtain a debug log with this command:

XFSETTINGSD_DEBUG=1 xfsettingsd --replace --no-daemon

Chris Guiver (guiverc) wrote :
Download full text (5.9 KiB)

// PLEASE NOTE: this an next comment are re-do's of this, as my right-screen rototated during this
// PLEASE NOTE: next comment is a retry of only some of the steps in this

I booted the live thumb drive (19.04 daily described above; it hasn't been re-written).

Verified that my display.change wasn't suddenly working now (nope, no change & clicking 'apply' caused it to grey-out etc... I took a screenshot (attached), then opened term & entered command copied from request in last (prior) comment

The command caused lots of lines to print, then paused....
I waited, then suspected the debug screen was waiting for me to do something, so I opened DISPLAY.settings

The [display.settings] window appeared to be locked (as if apply had been clicked; had I not closed it?? so I closed window)
I re-opened [display.settings] window & it seemed again to not respond, noticed a few more lines appear in debug.term.window, then noted (change of color to my right) that my right screen had rotated as I wanted!????

I'll save this locally, and then reboot & re-do this steps adding notes

xubuntu@xubuntu:~$ XFSETTINGSD_DEBUG=1 xfsettingsd --replace --no-daemon

(xfsettingsd:4710): xfsettingsd-WARNING **: 11:17:35.343: Property "/Gdk/WindowScalingFactor" has an unsupported type "guint".
xfce4-settings(xsettings): _XSETTINGS_S0 registered on screen 0
xfce4-settings(xsettings): 31 settings changed (serial=0, len=1256)
xfce4-settings(xsettings): resource manager (xft) changed (len=1330)
xfce4-settings(displays): Detected CRTC 79.
xfce4-settings(displays): Detected CRTC 80.
xfce4-settings(displays): Detected output 82 DVI-0.
xfce4-settings(displays): Detected output 83 DVI-1.
xfce4-settings(displays): CRTC 79 assigned to DVI-0.
xfce4-settings(displays): CRTC 79, output list[0] -> 82.
xfce4-settings(displays): CRTC 80 assigned to DVI-1.
xfce4-settings(displays): CRTC 80, output list[0] -> 83.
xfce4-settings(displays): Total 2 active output(s).
xfce4-settings(displays): Normalized CRTC 79: size=1280x1024, pos=0x0.
xfce4-settings(displays): Normalized CRTC 80: size=1024x1280, pos=1280x0.
xfce4-settings(displays): CRTC 80 must be temporarily disabled.
xfce4-settings(displays): Disabling CRTC 80.
xfce4-settings(displays): min_h = 200, min_w = 320, max_h = 8192, max_w = 8192, prev_h = 1024, prev_w = 2560, prev_hmm = 270, prev_wmm = 677, h = 1280, w = 2304, hmm = 339, wmm = 610.
xfce4-settings(displays): Applying desktop dimensions: 2304x1280 (px), 610x339 (mm).
xfce4-settings(displays): Configuring CRTC 79.
xfce4-settings(displays): Applying changes to CRTC 79.
xfce4-settings(displays): Applying CRTC 79 Transform: x=1.000000 y=1.000000, filter=nearest.
xfce4-settings(displays): Configuring CRTC 80.
xfce4-settings(displays): Applying changes to CRTC 80.
xfce4-settings(displays): Applying CRTC 80 Transform: x=1.000000 y=1.000000, filter=nearest.
xfce4-settings(pointers): initialized xi 2.3
xfce4-settings(keyboards): initialized xkb 1.0
xfce4-settings(keyboards): set auto repeat on
xfce4-settings(keyboards): set key repeat (delay=500, rate=50)
xfce4-settings(keyboards): don't set numlock
xfce4-settings(accessibility): AccessXKeys disabled
xfce4-settings(accessibility): stickyk...

Read more...

Chris Guiver (guiverc) wrote :
Download full text (4.7 KiB)

// PLEASE NOTE: this is a re-do of prior comment (#5) at a slower pace
// PLEASE NOTE: and some steps only. Firefox wasn't loaded, I saved
// PLEASE NOTE: this to `mousepad` & is copied from there to launchpad

// my commentary or notes can be seen by ^// (// at start of line)

// opened term
// started `XFSETTINGSD_DEBUG=1 xfsettingsd --replace --no-daemon`
// output so far
xubuntu@xubuntu:~$ XFSETTINGSD_DEBUG=1 xfsettingsd --replace --no-daemon

(xfsettingsd:4134): xfsettingsd-WARNING **: 11:40:03.090: Property "/Gdk/WindowScalingFactor" has an unsupported type "guint".
xfce4-settings(xsettings): _XSETTINGS_S0 registered on screen 0
xfce4-settings(xsettings): 31 settings changed (serial=0, len=1256)
xfce4-settings(xsettings): resource manager (xft) changed (len=1330)
xfce4-settings(displays): Detected CRTC 79.
xfce4-settings(displays): Detected CRTC 80.
xfce4-settings(displays): Detected output 82 DVI-0.n hopes of next comment are re-do's of this, as my right-screen rototated during this
// PLEASE NOTE: next comment is a retry of only some of the steps in this
xfce4-settings(displays): Detected output 83 DVI-1.
xfce4-settings(pointers): initialized xi 2.3
xfce4-settings(keyboards): initialized xkb 1.0
xfce4-settings(keyboards): set auto repeat on
xfce4-settings(keyboards): set key repeat (delay=500, rate=50)
xfce4-settings(keyboards): don't set numlock
xfce4-settings(accessibility): AccessXKeys disabled
xfce4-settings(accessibility): stickykeys disabled
xfce4-settings(accessibility): slowkeys disabled
xfce4-settings(accessibility): bouncekeys disabled
xfce4-settings(accessibility): mousekeys disabled
xfce4-settings(keyboard-shortcuts): 31 shortcuts loaded
xfce4-settings(fontconfig): monitoring 163 paths
xfce4-settings(workspaces): 1 desktop names set from xfconf
//
// using thunar i opened local hdd & started a mp3 in parole
// thru menu to display.settings
// it worked this time !!!??? -- this is reboot 2; it didn't do it 3 times
// but i noted it did it with xfset.. running (change of color to right)
// in term last time causing this retry
//
xfce4-settings(workspaces): 1 desktop names set from xfconf
xfce4-settings(displays): CRTC 79 assigned to DVI-0.
xfce4-settings(displays): CRTC 79, output list[0] -> 82.
xfce4-settings(displays): CRTC 80 assigned to DVI-1.
xfce4-settings(displays): CRTC 80, output list[0] -> 83.
xfce4-settings(displays): Total 2 active output(s).
xfce4-settings(displays): Normalized CRTC 79: size=1280x1024, pos=0x0.
xfce4-settings(displays): Normalized CRTC 80: size=1024x1280, pos=1280x0.
xfce4-settings(displays): CRTC 80 must be temporarily disabled.
xfce4-settings(displays): Disabling CRTC 80.
xfce4-settings(displays): min_h = 200, min_w = 320, max_h = 8192, max_w = 8192, prev_h = 1024, prev_w = 2560, prev_hmm = 270, prev_wmm = 677, h = 1280, w = 2304, hmm = 339, wmm = 610.
xfce4-settings(displays): Applying desktop dimensions: 2304x1280 (px), 610x339 (mm).
xfce4-settings(displays): Configuring CRTC 79.
xfce4-settings(displays): Applying changes to CRTC 79.
xfce4-settings(displays): Applying CRTC 79 Transform: x=1.000000 y=1.000000, filter=nearest.
xfce4-settings(displays): Configuring CRTC 80.
xfce4-settings(dis...

Read more...

Chris Guiver (guiverc) wrote :

19.04 daily (RC actually) test.. screens wouldn't swap & my 'right' (that is defaulted on left) wouldn't rotate left...

I ran `xfsettingsd --replace --no-daemon` (from Theo's [thelastonestanding] prior comment...)

and the screen settings (open) picture instantly returned to what it was on boot, and changes this time took effect...

Chris Guiver (guiverc) wrote :

comment #7 occurred on
dell [optiplex] 780 (c2q-q9400, 8gb, amd/ati cedar radeon hd 5000/6000/7350/8350)

It just occurred to me I didn't report the machine; looking back it's occurred before on that machine, but also

dell [optiplex] 755 (c2d-e8300, 8gb, amd/ati radeon rv610/radeon hd2400 pro/xt)

these two machine share the same displays (one using dvi inputs, the other using vga inputs)

description: updated
Chris Guiver (guiverc) wrote :

comments #7 (& #8) were for/during a QA-Test install in 'live' mode

The install subsequent to 'live' was completed, and I could adjust my screen without any issues.

Chris Guiver (guiverc) wrote :
Download full text (14.9 KiB)

dell [optiplex] 780 (c2q-q9400, 8gb, amd/ati cedar radeon hd 5000/6000/7350/8350)
Xubuntu 19.10 daily ISO QA-Test - occurred again.

Theo's (previous) requested command (which fixed the issue on running it)

xubuntu@xubuntu:~$ XFSETTINGSD_DEBUG=1 xfsettingsd --replace --no-daemon

(xfsettingsd:4359): xfsettingsd-WARNING **: 12:42:38.323: Property "/Gdk/WindowScalingFactor" has an unsupported type "guint".
xfce4-settings(xsettings): _XSETTINGS_S0 registered on screen 0
xfce4-settings(xsettings): 31 settings changed (serial=0, len=1256)
xfce4-settings(xsettings): resource manager (xft) changed (len=1330)
xfce4-settings(displays): Detected CRTC 79.
xfce4-settings(displays): Detected CRTC 80.
xfce4-settings(displays): Detected CRTC 81.
xfce4-settings(displays): Detected CRTC 82.
xfce4-settings(displays): Detected output 83 HDMI-0.
xfce4-settings(displays): Detected output 84 DVI-0.
xfce4-settings(displays): CRTC 79 assigned to HDMI-0.
xfce4-settings(displays): CRTC 79, output list[0] -> 83.
xfce4-settings(displays): CRTC 80 assigned to DVI-0.
xfce4-settings(displays): CRTC 80, output list[0] -> 84.
xfce4-settings(displays): Total 2 active output(s).
xfce4-settings(displays): Normalized CRTC 79: size=1280x1024, pos=0x0.
xfce4-settings(displays): Normalized CRTC 80: size=1024x1280, pos=1280x8.
xfce4-settings(displays): CRTC 80 must be temporarily disabled.
xfce4-settings(displays): Disabling CRTC 80.
xfce4-settings(displays): min_h = 200, min_w = 320, max_h = 8192, max_w = 8192, prev_h = 1024, prev_w = 2560, prev_hmm = 270, prev_wmm = 677, h = 1288, w = 2304, hmm = 341, wmm = 610.
xfce4-settings(displays): Applying desktop dimensions: 2304x1288 (px), 610x341 (mm).
xfce4-settings(displays): Configuring CRTC 79.
xfce4-settings(displays): Applying changes to CRTC 79.
xfce4-settings(displays): Applying CRTC 79 Transform: x=1.000000 y=1.000000, filter=nearest.
xfce4-settings(displays): Configuring CRTC 80.
xfce4-settings(displays): Applying changes to CRTC 80.
xfce4-settings(displays): Applying CRTC 80 Transform: x=1.000000 y=1.000000, filter=nearest.
xfce4-settings(displays): Configuring CRTC 81.
xfce4-settings(displays): Configuring CRTC 82.
xfce4-settings(pointers): initialized xi 2.3
xfce4-settings(keyboards): initialized xkb 1.0
xfce4-settings(keyboards): set auto repeat on
xfce4-settings(keyboards): set key repeat (delay=500, rate=50)
xfce4-settings(keyboards): don't set numlock
xfce4-settings(accessibility): AccessXKeys disabled
xfce4-settings(accessibility): stickykeys disabled
xfce4-settings(accessibility): slowkeys disabled
xfce4-settings(accessibility): bouncekeys disabled
xfce4-settings(accessibility): mousekeys disabled
xfce4-settings(keyboard-shortcuts): 31 shortcuts loaded
xfce4-settings(displays): RRScreenChangeNotify event received.
xfce4-settings(displays): Refreshing RandR cache.
xfce4-settings(displays): Detected CRTC 79.
xfce4-settings(displays): Detected CRTC 80.
xfce4-settings(displays): Detected CRTC 81.
xfce4-settings(displays): Detected CRTC 82.
xfce4-settings(displays): Detected output 83 HDMI-0.
xfce4-settings(displays): Detected output 84 DVI-0.
xfce4-settings(displays): Noutput: before = 2, after = 2.
xfce4-settings(display...

Chris Guiver (guiverc) wrote :

19.10 daily qa-test on d780 still (see last comment)

I tested on this box primarily to explore CTRL+ALT+T and SUPER+T which wasn't working on prior d755(-5) machine (which has no super key on it's '84 model-m keyboard), and the keys didn't work on this box too.

However after the XFSETT... command in prior comment; the CTRL+ALT+T and SUPER+T keys are now working. Logged here in case I need to find this again (I think easier than iso.qa.ubuntu.com comments)

Chris Guiver (guiverc) wrote :

same issue today on dell [optiplex] 755 (c2d-e8300, 8gb, amd/ati radeon rv610/radeon hd2400 pro/xt) - 19.10 QA-testing

description: updated
summary: - unable to change display orientation on 19.04 xubuntu daily (live -
- 20190325)
+ unable to change display orientation on 19.04/19.10 xubuntu daily (live
+ - 20190325)
Chris Guiver (guiverc) wrote :

same issue today on lenovo thinkpad x201 (i5-m520, 4gb, i915)
ctrl+alt+T wouldn't open term, plus couldn't change arrangement of displays (external vga was connected) - `xfsettingsd --replace` fixed issue

tags: added: eoan
Chris Guiver (guiverc) on 2019-12-31
tags: added: focal
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