Files aren't always synced with other devices
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Ubuntu One Client |
Invalid
|
Undecided
|
roopa | ||
ubuntuone-client (Ubuntu) |
Won't Fix
|
Critical
|
Unassigned | ||
Bug Description
****************
HOW TO REPRODUCE
****************
You'll need to have a broken folder to reproduce this (follow instructions in comment 5 to do this)
BY RENAMING THE AFFECTED FOLDER:
1. Computer A has the folder, computer B doesn't.
2. Renamed folder in computer A.
3. Ubuntu One syncs.
4. Computer A has the folder and its components, computer B has the folder without its components.
BY MANUALLY COPYING THE AFFECTED FOLDER:
1. Computer A has the folder, computer B doesn't.
2. Compressed folder in computer A into a external hard drive.
3. Deleted folder in computer A, so no computer has the folder.
4. Extracted folder from external hard drive into computer B.
5. Ubuntu One syncs.
6. Computer B has the folder, computer A doesn't.
******************
EXPECTED BEHAVIOUR
******************
- Interrupted uploads to be retried.
- Synced folders to have the same contents.
**************
REAL BEHAVIOUR
**************
- Interrupted uploads aren't retried.
- Sometimes there appear missing contents in synced folders along different devices.
***********
WORK-AROUND
***********
REMOVE FOLDER IN THE SERVER:
1. Compress the folder affected by this bug; by right-clicking on it and selecting the "compress..." option, and following steps in the screen.
2. Delete the affected folder.
3. In one.ubuntu.com, remove the affected folder.
4. From the compressed file just created; extract its contents where they were initially located, by right-clicking on it and selecting the "uncompress here..." option.
5. Delete the compressed file.
****************
RELEVANT DETAILS
****************
- You can easily test if a folder is affected by comparing its number of elements in different devices (righ-click and "properties").
- After the file in a synced folder it is uploaded ('u1sdtool --current-
**************
TECHNICAL INFO
**************
ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: ubuntuone-client 13.10-0ubuntu1
ProcVersionSign
Uname: Linux 3.11.0-14-generic x86_64
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: amd64
Date: Fri Jan 17 16:40:10 2014
InstallationDate: Installed on 2013-05-21 (241 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
MarkForUpload: True
PackageArchitec
SourcePackage: ubuntuone-client
UpgradeStatus: Upgraded to saucy on 2013-10-18 (91 days ago)
tags: | removed: raring |
Changed in ubuntuone-client: | |
status: | New → Confirmed |
Changed in ubuntuone-fsevents-daemon: | |
status: | New → Confirmed |
Changed in ubuntuone-fsevents-daemon: | |
status: | Confirmed → New |
Changed in ubuntuone-client: | |
status: | Confirmed → New |
no longer affects: | ubuntuone-fsevents-daemon |
Changed in ubuntuone-client: | |
assignee: | nobody → roopa (roopat85) |
Changed in ubuntuone-client (Ubuntu): | |
assignee: | nobody → roopa (roopat85) |
Changed in ubuntuone-client: | |
assignee: | nobody → roopa (roopat85) |
Since this bug can easily cause data corruption and lost , it has a priority of "critical".