[Karmic] softmodem-opened /dev/snd/pcm* cause "pulseaudio: card not found - Null Output / Dummy Output"

Bug #394500 reported by Adam Klobukowski
268
This bug affects 44 people
Affects Status Importance Assigned to Milestone
pulseaudio (Ubuntu)
Fix Released
Low
Unassigned
Declined for Karmic by Daniel T Chen

Bug Description

Binary package hint: pulseaudio

Pulseaudio can't find working alsa sound cards on bootup.
"alsa force-reload" after login remedies the problems until next reboot.
Comments 40,41,42 propose a workaround - disabling sl-modem.

Old summary:

Pulseaudio sudenly can't find my sound card.

$ pulseaudio --version
pulseaudio 0.9.15

$ pulseaudio -vvvv
D: main.c: Started as real root: no, suid root: yes
I: main.c: We're in the group 'pulse-rt', allowing high-priority scheduling.
I: main.c: setrlimit(RLIMIT_NICE, (31, 31)) failed: Operation not permitted
I: main.c: setrlimit(RLIMIT_RTPRIO, (9, 9)) failed: Operation not permitted
I: core-util.c: Successfully gained nice level -11.
D: main.c: Can realtime: yes, can high-priority: yes
I: main.c: Giving up CAP_NICE
D: main.c: Can realtime: no, can high-priority: no
I: main.c: This is PulseAudio 0.9.15
D: main.c: Compilation host: i486-pc-linux-gnu
D: main.c: Compilation CFLAGS: -g -O2 -g -Wall -O3 -Wall -W -Wextra -pipe -Wno-long-long -Winline -Wvla -Wno-overlength-strings -Wunsafe-loop-optimizations -Wundef -Wformat=2 -Wlogical-op -Wsign-compare -Wformat-security -Wmissing-include-dirs -Wformat-nonliteral -Wold-style-definition -Wpointer-arith -Winit-self -Wdeclaration-after-statement -Wfloat-equal -Wmissing-prototypes -Wstrict-prototypes -Wredundant-decls -Wmissing-declarations -Wmissing-noreturn -Wshadow -Wendif-labels -Wcast-align -Wstrict-aliasing=2 -Wwrite-strings -Wno-unused-parameter -ffast-math -Wp,-D_FORTIFY_SOURCE=2 -fno-common -fdiagnostics-show-option
D: main.c: Running on host: Linux i686 2.6.30-10-generic #12-Ubuntu SMP Mon Jun 22 16:30:39 UTC 2009
D: main.c: Found 4 CPUs.
I: main.c: Page size is 4096 bytes
D: main.c: Compiled with Valgrind support: no
D: main.c: Running in valgrind mode: no
D: main.c: Optimized build: yes
D: main.c: All asserts enabled.
I: main.c: Machine ID is d482d29399558086483340564973600a.
I: main.c: Session ID is d482d29399558086483340564973600a-1246424526.595472-821812929.
I: main.c: Using runtime directory /home/adamk/.pulse/d482d29399558086483340564973600a:runtime.
I: main.c: Using state directory /home/adamk/.pulse.
I: main.c: Running in system mode: no
I: main.c: Fresh high-resolution timers available! Bon appetit!
D: rtclock.c: Timer slack is set to 50 us.
D: memblock.c: Using shared memory pool with 1024 slots of size 64,0 KiB each, total size is 64,0 MiB, maximum usable slot size is 65496
I: module.c: Loaded "module-suspend-on-idle" (index: #0; argument: "").
I: module-device-restore.c: Sucessfully opened database file '/home/adamk/.pulse/d482d29399558086483340564973600a:device-volumes.i486-pc-linux-gnu.gdbm'.
I: module.c: Loaded "module-device-restore" (index: #1; argument: "").
I: module-stream-restore.c: Sucessfully opened database file '/home/adamk/.pulse/d482d29399558086483340564973600a:stream-volumes.i486-pc-linux-gnu.gdbm'.
I: module.c: Loaded "module-stream-restore" (index: #2; argument: "").
I: module-card-restore.c: Sucessfully opened database file '/home/adamk/.pulse/d482d29399558086483340564973600a:card-database.i486-pc-linux-gnu.gdbm'.
I: module.c: Loaded "module-card-restore" (index: #3; argument: "").
I: module.c: Loaded "module-augment-properties" (index: #4; argument: "").
D: cli-command.c: Checking for existance of '/usr/lib/pulse-0.9.15/modules/module-hal-detect.so': success
D: dbus-util.c: Successfully connected to D-Bus system bus cab3cb5790706bd4345920244a4aedb8 as :1.261
D: module-hal-detect.c: Not loaded device /org/freedesktop/Hal/devices/computer_alsa_timer
D: module-hal-detect.c: Not loaded device /org/freedesktop/Hal/devices/computer_alsa_sequencer
D: module-hal-detect.c: Not loaded device /org/freedesktop/Hal/devices/pci_8086_293e_sound_card_0_alsa_capture_2
D: module-hal-detect.c: Not loaded device /org/freedesktop/Hal/devices/pci_8086_293e_sound_card_0_alsa_playback_1
D: module-hal-detect.c: Not loaded device /org/freedesktop/Hal/devices/pci_8086_293e_sound_card_0_alsa_capture_1
D: module-hal-detect.c: Not loaded device /org/freedesktop/Hal/devices/pci_8086_293e_sound_card_0_alsa_playback_0
D: module-hal-detect.c: Not loaded device /org/freedesktop/Hal/devices/pci_8086_293e_sound_card_0_alsa_capture_0
D: module-hal-detect.c: Loading module-alsa-card with arguments 'device_id=0 name=pci_8086_293e_sound_card_0 card_name=alsa_card.pci_8086_293e_sound_card_0 tsched=0'
E: module-alsa-card.c: Card '0' doesn't exist: No such file or directory
E: module.c: Failed to load module "module-alsa-card" (argument: "device_id=0 name=pci_8086_293e_sound_card_0 card_name=alsa_card.pci_8086_293e_sound_card_0 tsched=0"): initialization failed.
D: module-hal-detect.c: Not loaded device /org/freedesktop/Hal/devices/pci_8086_293e_sound_card_0_alsa_control__1

It worked ok before.

Revision history for this message
Luke Yelavich (themuso) wrote : Re: [Bug 394500] [NEW] [karmic] pulseaudio: card not found

Make sure you have the very latest updates installed, as there was a permissions error that is fixed with the latest updates.

Revision history for this message
Adam Klobukowski (adamklobukowski) wrote : Re: [karmic] pulseaudio: card not found

After update the problem is mysteriously gone the same mysterious way it appeared :)

Revision history for this message
Luke Yelavich (themuso) wrote : Re: [Bug 394500] Re: [karmic] pulseaudio: card not found

I'll close the bug then.

 affects ubuntu/pulseaudio
 status invalid

Changed in pulseaudio (Ubuntu):
status: New → Invalid
Revision history for this message
fab (fab-head) wrote : Re: [karmic] pulseaudio: card not found
Download full text (12.6 KiB)

I've just installed pulseaudio (1:0.9.16~test6-3-g57e1-0ubuntu1) on Karmic Alpha 4 and rebooted.
Now my sound output has gone...
When I open Sound Preferences I have the following under each tab:

- Hardware > Choose a device to configure: > (empty field)
- Input > Inpout volume > (Grayed out)
- Input > Choose a device for sound input: > (empty field)
- Output > Choose a device for sound output: > Null Output

My computer is a HP laptop, model DV9850EL.
_______________________________

This the output for "killall pulseaudio;pulseaudio -vvvv":

I: main.c: setrlimit(RLIMIT_NICE, (31, 31)) failed: Operation not permitted
I: main.c: setrlimit(RLIMIT_RTPRIO, (9, 9)) failed: Operation not permitted
D: core-rtclock.c: Timer slack is set to 50 us.
I: core-util.c: Failed to acquire high-priority scheduling: Input/output error
I: main.c: This is PulseAudio 0.9.16-test6-3-g57e1
D: main.c: Compilation host: x86_64-pc-linux-gnu
D: main.c: Compilation CFLAGS: -g -O2 -g -Wall -O3 -Wall -W -Wextra -pipe -Wno-long-long -Winline -Wvla -Wno-overlength-strings -Wunsafe-loop-optimizations -Wundef -Wformat=2 -Wlogical-op -Wsign-compare -Wformat-security -Wmissing-include-dirs -Wformat-nonliteral -Wold-style-definition -Wpointer-arith -Winit-self -Wdeclaration-after-statement -Wfloat-equal -Wmissing-prototypes -Wstrict-prototypes -Wredundant-decls -Wmissing-declarations -Wmissing-noreturn -Wshadow -Wendif-labels -Wcast-align -Wstrict-aliasing=2 -Wwrite-strings -Wno-unused-parameter -ffast-math -Wp,-D_FORTIFY_SOURCE=2 -fno-common -fdiagnostics-show-option
D: main.c: Running on host: Linux x86_64 2.6.31-7-generic #27-Ubuntu SMP Mon Aug 24 19:18:31 UTC 2009
D: main.c: Found 2 CPUs.
I: main.c: Page size is 4096 bytes
D: main.c: Compiled with Valgrind support: no
D: main.c: Running in valgrind mode: no
D: main.c: Optimized build: yes
D: main.c: All asserts enabled.
I: main.c: Machine ID is d0369a60b29b784df7e93e194a87e78c.
I: main.c: Session ID is d0369a60b29b784df7e93e194a87e78c-1251274101.999419-862063398.
I: main.c: Using runtime directory /home/fab/.pulse/d0369a60b29b784df7e93e194a87e78c-runtime.
I: main.c: Using state directory /home/fab/.pulse.
I: main.c: Using modules directory /usr/lib/pulse-0.9.16/modules.
I: main.c: Running in system mode: no
I: main.c: Fresh high-resolution timers available! Bon appetit!
I: cpu-x86.c: CPU flags: MMX SSE SSE2 SSE3 SSSE3 SSE4_1
I: svolume_mmx.c: Initialising MMX optimized functions.
I: remap_mmx.c: Initialising MMX optimized remappers.
I: svolume_sse.c: Initialising SSE optimized functions.
D: memblock.c: Using shared memory pool with 1024 slots of size 64.0 KiB each, total size is 64.0 MiB, maximum usable slot size is 65472
I: module.c: Loaded "module-suspend-on-idle" (index: #0; argument: "").
D: database-tdb.c: Opened TDB database '/home/fab/.pulse/d0369a60b29b784df7e93e194a87e78c-device-volumes.tdb'
I: module-device-restore.c: Sucessfully opened database file '/home/fab/.pulse/d0369a60b29b784df7e93e194a87e78c-device-volumes'.
I: module.c: Loaded "module-device-restore" (index: #1; argument: "").
D: database-tdb.c: Opened TDB database '/home/fab/.pulse/d0369a60b29b784df7e93e194a87e78c-stream-volumes.tdb'
I: module-stream-r...

Revision history for this message
fab (fab-head) wrote :

Ops, I've just noticed that the bug has been marked as Invalid.

Have I posted this bug in the right place, or shall I post this as a new bug?
Apologies for any inconvenience this might have created.

Fab

Changed in pulseaudio (Ubuntu):
status: Invalid → New
Revision history for this message
Graziano (graziano-giuliani-gmail) wrote :
Download full text (8.6 KiB)

Re-opened. Also in my laptop sound card is gone (alsa OK, pulseaudio only null output). Removing any .pulse in home and logging again does not help. Hardware works correctly using for example ogg123.

cat /proc/asound/cards
 0 [Intel ]: HDA-Intel - HDA Intel
                      HDA Intel at 0xf8500000 irq 20

killall pulseaudio;pulseaudio -vvvv
I: main.c: setrlimit(RLIMIT_NICE, (31, 31)) failed: Operation not permitted
I: main.c: setrlimit(RLIMIT_RTPRIO, (9, 9)) failed: Operation not permitted
D: core-rtclock.c: Timer slack is set to 50 us.
I: core-util.c: Failed to acquire high-priority scheduling: Input/output error
I: main.c: This is PulseAudio 0.9.16-test6-3-g57e1
D: main.c: Compilation host: x86_64-pc-linux-gnu
D: main.c: Compilation CFLAGS: -g -O2 -g -Wall -O3 -Wall -W -Wextra -pipe -Wno-long-long -Winline -Wvla -Wno-overlength-strings -Wunsafe-loop-optimizations -Wundef -Wformat=2 -Wlogical-op -Wsign-compare -Wformat-security -Wmissing-include-dirs -Wformat-nonliteral -Wold-style-definition -Wpointer-arith -Winit-self -Wdeclaration-after-statement -Wfloat-equal -Wmissing-prototypes -Wstrict-prototypes -Wredundant-decls -Wmissing-declarations -Wmissing-noreturn -Wshadow -Wendif-labels -Wcast-align -Wstrict-aliasing=2 -Wwrite-strings -Wno-unused-parameter -ffast-math -Wp,-D_FORTIFY_SOURCE=2 -fno-common -fdiagnostics-show-option
D: main.c: Running on host: Linux x86_64 2.6.31-7-generic #27-Ubuntu SMP Mon Aug 24 19:18:31 UTC 2009
D: main.c: Found 2 CPUs.
I: main.c: Page size is 4096 bytes
D: main.c: Compiled with Valgrind support: no
D: main.c: Running in valgrind mode: no
D: main.c: Optimized build: yes
D: main.c: All asserts enabled.
I: main.c: Machine ID is a01d5d4d863171a54bfe54c649c286df.
I: main.c: Session ID is a01d5d4d863171a54bfe54c649c286df-1251276710.491596-1640081598.
I: main.c: Using runtime directory /home/graziano/.pulse/a01d5d4d863171a54bfe54c649c286df-runtime.
I: main.c: Using state directory /home/graziano/.pulse.
I: main.c: Using modules directory /usr/lib/pulse-0.9.16/modules.
I: main.c: Running in system mode: no
I: main.c: Fresh high-resolution timers available! Bon appetit!
I: cpu-x86.c: CPU flags: MMX SSE SSE2 SSE3 SSSE3 SSE4_1
I: svolume_mmx.c: Initialising MMX optimized functions.
I: remap_mmx.c: Initialising MMX optimized remappers.
I: svolume_sse.c: Initialising SSE optimized functions.
D: memblock.c: Using shared memory pool with 1024 slots of size 64.0 KiB each, total size is 64.0 MiB, maximum usable slot size is 65472
I: module.c: Loaded "module-suspend-on-idle" (index: #0; argument: "").
D: database-tdb.c: Opened TDB database '/home/graziano/.pulse/a01d5d4d863171a54bfe54c649c286df-device-volumes.tdb'
I: module-device-restore.c: Sucessfully opened database file '/home/graziano/.pulse/a01d5d4d863171a54bfe54c649c286df-device-volumes'.
I: module.c: Loaded "module-device-restore" (index: #1; argument: "").
D: database-tdb.c: Opened TDB database '/home/graziano/.pulse/a01d5d4d863171a54bfe54c649c286df-stream-volumes.tdb'
I: module-stream-restore.c: Sucessfully opened database file '/home/graziano/.pulse/a01d5d4d863171a54bfe54c649c286df-stream-volumes'.
I: module.c: Loaded "module-stream-restore" (index:...

Read more...

Revision history for this message
Graziano (graziano-giuliani-gmail) wrote :

Seems something related again to module-hal-detect. Forcing load-module alsa in default.pa gets back my soundcard.

Revision history for this message
fab (fab-head) wrote :

I've now tried to force load-module module-alsa-sink in default.pa as well
Sound playback is back again, but:

- Hardware > Choose a device to configure: > (empty field)
- Input > Input volume > (Grayed out)
- Input > Choose a device for sound input: > (empty field)
- Output > Choose a device for sound output: > dmix:0

Revision history for this message
ycomfort4 (ycomfort4) wrote :

I have the same problem. The only app that seems to avoid it is gnome-mplayer.

Revision history for this message
fab (fab-head) wrote :

I've now tried to connect a USB audio interface to my laptop, and it gets perfectly recognised.
Therefore the issue must be with the internal audio device (which used to work fine up to pulseaudio 1:0.9.16~test5).

Regarding my internal audio device, "cat /proc/asound/cards" returns the following message:

 0 [Intel ]: HDA-Intel - HDA Intel
                      HDA Intel at 0xf8400000 irq 22

What can I do to get my internal audio device recognised?

Thanks

Revision history for this message
fab (fab-head) wrote :

I have also tried the latest update from https://launchpad.net/~ubuntu-audio-dev/+archive/ppa with no success...

Revision history for this message
fab (fab-head) wrote :

Update: I've just tested pulseaudio 1:0.9.16~test6-30-g300384-0ubuntu1 from the Ubuntu Audio Dev team PPA...

The internal soundcard (ALC268) is still not recognised.
The Output still says Null Output

fab (fab-head)
summary: - [karmic] pulseaudio: card not found
+ [karmic] pulseaudio: card not found - Null Output
Revision history for this message
Daniel T Chen (crimsun) wrote : Re: [Bug 394500] Re: [karmic] pulseaudio: card not found - Null Output

On Sat, Aug 29, 2009 at 1:01 AM, Fabrizio Testa<email address hidden> wrote:
> + [karmic] pulseaudio: card not found - Null Output

Does your user have permission via PolicyKit or otherwise to access @audio?

Revision history for this message
fab (fab-head) wrote : Re: [karmic] pulseaudio: card not found - Null Output

I think I've found a temporary workaround (not a solution).

I've opened /etc/pulse/default.pa and commented 4 lines.

Before:

### Automatically load driver modules depending on the hardware available
.ifexists module-udev-detect.so
load-module module-udev-detect
.else
### Alternatively use the static hardware detection module (for systems that
### lack udev support)
load-module module-detect
.endif

After:

### Automatically load driver modules depending on the hardware available
#.ifexists module-udev-detect.so
#load-module module-udev-detect
#.else
### Alternatively use the static hardware detection module (for systems that
### lack udev support)
load-module module-detect
#.endif

Then I killed/restated pulseaudio and now I have audio input/output from the internal audio device.

Still, the Hardware tab under Sound Preferences is empty, as if there was no audio device available.

Sound Preferences > Hardware > Choose a device to configure: > (empty field)

Revision history for this message
fab (fab-head) wrote :

Hi Daniel

> Does your user have permission via PolicyKit or otherwise to access @audio?

I checked the following:

Users & Groups > "user name" > Properties > User Privileges > Use audio devices (enabled)

Revision history for this message
fab (fab-head) wrote :

I've also tried to give explicit authorisation to my user at

System > Administration > Authorisations > device-access > Directly access sound devices

and rebooted. Still no success.

I've now reverted this to its default.

Revision history for this message
Luke Yelavich (themuso) wrote : Re: [Bug 394500] Re: [karmic] pulseaudio: card not found - Null Output

I suggest everyone reporting problems in this bug should try the version of pulseaudio in the ubuntu-audio-dev PPA if you haven't already.

Revision history for this message
fab (fab-head) wrote : Re: [karmic] pulseaudio: card not found - Null Output

Hi Luke,

I'm actually using the latest version from the Ubuntu Audio Dev team PPA and the issue is still there.

Revision history for this message
fab (fab-head) wrote :

Luke,

I've just installed the latest pulseaudio update from the Ubuntu Audio Dev team PPA

1:0.9.16~test6-48-g46b9c-0ubuntu1~ubuntuaudiodev1

No luck :-(

What can I do?

Changed in pulseaudio (Ubuntu):
importance: Undecided → Medium
Revision history for this message
petera (petra-macingova) wrote :

Hi,
I have exactly the same problem as you Fab.
-null output
-empty hardware tab

I have already tried everything recommended to you but it still does not work.
Also would like to know if there is chance of getting sound back after downgrading from karmic back to jaunty because in my case problem started after upgrading on karmic.

Revision history for this message
fab (fab-head) wrote :

Hi petera,

As Karmic is still under intense development, I believe it is understandable that we might bump into bugs/regressions. The point in using Karmic now is to help test the system and report all bugs here.
The developers will then do their best to fix all the major issues before the final release (Oct 09).
Therefore it won't be of much help if you overwrite/downgrade your Karmic installation at this stage (You always have the option to install Jaunty as you main/production system on a separate partition and keep testing Karmic at the same time).

Regarding the above mentioned issue, I don't know if this could be of any help, but I forgot to mention that pulseaudio 1:0.9.16~test5 ran fine on Karmic. The problem started only with version 1:0.9.16~test6

Revision history for this message
Luke Yelavich (themuso) wrote : Re: [Bug 394500] Re: [karmic] pulseaudio: card not found - Null Output

Have any of you in this bug also tried to delete the .pulse directory and .pulse-cookie in your home directories and reloading pulse?

Revision history for this message
fab (fab-head) wrote : Re: [karmic] pulseaudio: card not found - Null Output

Yes, I also deleted .pulse and .pulse-cookie then killed and started pulseaudio again with no success.

I'm downloading the latest update from the Ubuntu Audio Dev team PPA right now.
I'll let you know the result in some minutes.

Revision history for this message
fab (fab-head) wrote :

No luck with pulseaudio - 1:0.9.16~test6-60-g51fc-0ubuntu1

Revision history for this message
Stereotypical Rage (ubuntu-stereo) wrote :

Comment #14 from fab on 29 August allowed me to have sound again, however only one app can have control of the sound output.

Current Installed version: 0.9.16~test6-60-g51fc-0ubuntu1~ubuntuaudiodev1

Revision history for this message
fab (fab-head) wrote :

pulseaudio - 1:0.9.16~test7-14-g7ca81-0ubuntu1

Tested with the latest test7 - the issue is still there (Null Output)

Revision history for this message
vladi.boffi (vladi-boffi) wrote :

Me too :

 0 [Intel ]: HDA-Intel - HDA Intel
                      HDA Intel at 0xfebf8000 irq 22

-null output
-empty hardware tab

ciao

fab (fab-head)
tags: added: 0.9.16 null output pulseaudio
Revision history for this message
petera (petra-macingova) wrote : Re: [Bug 394500] Re: [karmic] pulseaudio: card not found - Null Output
Download full text (5.0 KiB)

so I deleted pulseaudio and now sound works.
good luck everybody

2009/9/4 fab <email address hidden>

> ** Tags added: 0.9.16 null output pulseaudio
>
> --
> [karmic] pulseaudio: card not found - Null Output
> https://bugs.launchpad.net/bugs/394500
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “pulseaudio” package in Ubuntu: New
>
> Bug description:
> Binary package hint: pulseaudio
>
> Pulseaudio sudenly can't find my sound card.
>
> $ pulseaudio --version
> pulseaudio 0.9.15
>
> $ pulseaudio -vvvv
> D: main.c: Started as real root: no, suid root: yes
> I: main.c: We're in the group 'pulse-rt', allowing high-priority
> scheduling.
> I: main.c: setrlimit(RLIMIT_NICE, (31, 31)) failed: Operation not permitted
> I: main.c: setrlimit(RLIMIT_RTPRIO, (9, 9)) failed: Operation not permitted
> I: core-util.c: Successfully gained nice level -11.
> D: main.c: Can realtime: yes, can high-priority: yes
> I: main.c: Giving up CAP_NICE
> D: main.c: Can realtime: no, can high-priority: no
> I: main.c: This is PulseAudio 0.9.15
> D: main.c: Compilation host: i486-pc-linux-gnu
> D: main.c: Compilation CFLAGS: -g -O2 -g -Wall -O3 -Wall -W -Wextra -pipe
> -Wno-long-long -Winline -Wvla -Wno-overlength-strings
> -Wunsafe-loop-optimizations -Wundef -Wformat=2 -Wlogical-op -Wsign-compare
> -Wformat-security -Wmissing-include-dirs -Wformat-nonliteral
> -Wold-style-definition -Wpointer-arith -Winit-self
> -Wdeclaration-after-statement -Wfloat-equal -Wmissing-prototypes
> -Wstrict-prototypes -Wredundant-decls -Wmissing-declarations
> -Wmissing-noreturn -Wshadow -Wendif-labels -Wcast-align -Wstrict-aliasing=2
> -Wwrite-strings -Wno-unused-parameter -ffast-math -Wp,-D_FORTIFY_SOURCE=2
> -fno-common -fdiagnostics-show-option
> D: main.c: Running on host: Linux i686 2.6.30-10-generic #12-Ubuntu SMP Mon
> Jun 22 16:30:39 UTC 2009
> D: main.c: Found 4 CPUs.
> I: main.c: Page size is 4096 bytes
> D: main.c: Compiled with Valgrind support: no
> D: main.c: Running in valgrind mode: no
> D: main.c: Optimized build: yes
> D: main.c: All asserts enabled.
> I: main.c: Machine ID is d482d29399558086483340564973600a.
> I: main.c: Session ID is
> d482d29399558086483340564973600a-1246424526.595472-821812929.
> I: main.c: Using runtime directory
> /home/adamk/.pulse/d482d29399558086483340564973600a:runtime.
> I: main.c: Using state directory /home/adamk/.pulse.
> I: main.c: Running in system mode: no
> I: main.c: Fresh high-resolution timers available! Bon appetit!
> D: rtclock.c: Timer slack is set to 50 us.
> D: memblock.c: Using shared memory pool with 1024 slots of size 64,0 KiB
> each, total size is 64,0 MiB, maximum usable slot size is 65496
> I: module.c: Loaded "module-suspend-on-idle" (index: #0; argument: "").
> I: module-device-restore.c: Sucessfully opened database file
> '/home/adamk/.pulse/d482d29399558086483340564973600a:device-volumes.i486-pc-linux-gnu.gdbm'.
> I: module.c: Loaded "module-device-restore" (index: #1; argument: "").
> I: module-stream-restore.c: Sucessfully opened database file
> '/home/adamk/.pulse/d482d29399558086483340564973600a:stream-volumes.i486-pc-linux-gnu.gdbm'.
> I: module.c: Loaded "module-...

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fab (fab-head) wrote :
Download full text (11.0 KiB)

Petera,

> so I deleted pulseaudio and now sound works.

Well, this is up to you.
But tell me just one thing: why do you bother testing an OS which is still
under development if you are not ready to deal with some (hopefully)
temporary issues/bugs?

If you want a stable system, please stick to Jaunty until the final version
of Karmic is released.

Taken from http://www.ubuntu.com/testing/karmic/alpha5 :

*> This is an alpha release. Do not install it on production machines.
> The final stable version will be released on October 29th, 2009.*

and from http://ubuntuforums.org/forumdisplay.php?f=359

Ubuntu Forums > The Ubuntu Forum Community > Other Community Discussions>
Development & Programming > Karmic Koala Testing and Discussion

*> Ubuntu Karmic Koala is in development, use only for testing purposes!!!*

On Fri, Sep 4, 2009 at 11:11 PM, petera <email address hidden> wrote:

> so I deleted pulseaudio and now sound works.
> good luck everybody
>
> 2009/9/4 fab <email address hidden>
>
> > ** Tags added: 0.9.16 null output pulseaudio
> >
> > --
> > [karmic] pulseaudio: card not found - Null Output
> > https://bugs.launchpad.net/bugs/394500
> > You received this bug notification because you are a direct subscriber
> > of the bug.
> >
> > Status in “pulseaudio” package in Ubuntu: New
> >
> > Bug description:
> > Binary package hint: pulseaudio
> >
> > Pulseaudio sudenly can't find my sound card.
> >
> > $ pulseaudio --version
> > pulseaudio 0.9.15
> >
> > $ pulseaudio -vvvv
> > D: main.c: Started as real root: no, suid root: yes
> > I: main.c: We're in the group 'pulse-rt', allowing high-priority
> > scheduling.
> > I: main.c: setrlimit(RLIMIT_NICE, (31, 31)) failed: Operation not
> permitted
> > I: main.c: setrlimit(RLIMIT_RTPRIO, (9, 9)) failed: Operation not
> permitted
> > I: core-util.c: Successfully gained nice level -11.
> > D: main.c: Can realtime: yes, can high-priority: yes
> > I: main.c: Giving up CAP_NICE
> > D: main.c: Can realtime: no, can high-priority: no
> > I: main.c: This is PulseAudio 0.9.15
> > D: main.c: Compilation host: i486-pc-linux-gnu
> > D: main.c: Compilation CFLAGS: -g -O2 -g -Wall -O3 -Wall -W -Wextra -pipe
> > -Wno-long-long -Winline -Wvla -Wno-overlength-strings
> > -Wunsafe-loop-optimizations -Wundef -Wformat=2 -Wlogical-op
> -Wsign-compare
> > -Wformat-security -Wmissing-include-dirs -Wformat-nonliteral
> > -Wold-style-definition -Wpointer-arith -Winit-self
> > -Wdeclaration-after-statement -Wfloat-equal -Wmissing-prototypes
> > -Wstrict-prototypes -Wredundant-decls -Wmissing-declarations
> > -Wmissing-noreturn -Wshadow -Wendif-labels -Wcast-align
> -Wstrict-aliasing=2
> > -Wwrite-strings -Wno-unused-parameter -ffast-math -Wp,-D_FORTIFY_SOURCE=2
> > -fno-common -fdiagnostics-show-option
> > D: main.c: Running on host: Linux i686 2.6.30-10-generic #12-Ubuntu SMP
> Mon
> > Jun 22 16:30:39 UTC 2009
> > D: main.c: Found 4 CPUs.
> > I: main.c: Page size is 4096 bytes
> > D: main.c: Compiled with Valgrind support: no
> > D: main.c: Running in valgrind mode: no
> > D: main.c: Optimized build: yes
> > D: main.c: All asserts enabled.
> > I: main.c: Machine ID is d482d29399558086483340564973600a.
> > I: main.c: ...

Revision history for this message
petera (petra-macingova) wrote :
Download full text (16.6 KiB)

I knew karmic is still under development and I am still dealing with few
more issues that do not work right if so but Ive found this bug really
bothering. Thats why.

2009/9/4 fab <email address hidden>

> Petera,
>
> > so I deleted pulseaudio and now sound works.
>
> Well, this is up to you.
> But tell me just one thing: why do you bother testing an OS which is still
> under development if you are not ready to deal with some (hopefully)
> temporary issues/bugs?
>
> If you want a stable system, please stick to Jaunty until the final version
> of Karmic is released.
>
> Taken from http://www.ubuntu.com/testing/karmic/alpha5 :
>
> *> This is an alpha release. Do not install it on production machines.
> > The final stable version will be released on October 29th, 2009.*
>
> and from http://ubuntuforums.org/forumdisplay.php?f=359
>
> Ubuntu Forums > The Ubuntu Forum Community > Other Community Discussions>
> Development & Programming > Karmic Koala Testing and Discussion
>
> *> Ubuntu Karmic Koala is in development, use only for testing
> purposes!!!*
>
>
> On Fri, Sep 4, 2009 at 11:11 PM, petera <email address hidden>
> wrote:
>
> > so I deleted pulseaudio and now sound works.
> > good luck everybody
> >
> > 2009/9/4 fab <email address hidden>
> >
> > > ** Tags added: 0.9.16 null output pulseaudio
> > >
> > > --
> > > [karmic] pulseaudio: card not found - Null Output
> > > https://bugs.launchpad.net/bugs/394500
> > > You received this bug notification because you are a direct subscriber
> > > of the bug.
> > >
> > > Status in “pulseaudio” package in Ubuntu: New
> > >
> > > Bug description:
> > > Binary package hint: pulseaudio
> > >
> > > Pulseaudio sudenly can't find my sound card.
> > >
> > > $ pulseaudio --version
> > > pulseaudio 0.9.15
> > >
> > > $ pulseaudio -vvvv
> > > D: main.c: Started as real root: no, suid root: yes
> > > I: main.c: We're in the group 'pulse-rt', allowing high-priority
> > > scheduling.
> > > I: main.c: setrlimit(RLIMIT_NICE, (31, 31)) failed: Operation not
> > permitted
> > > I: main.c: setrlimit(RLIMIT_RTPRIO, (9, 9)) failed: Operation not
> > permitted
> > > I: core-util.c: Successfully gained nice level -11.
> > > D: main.c: Can realtime: yes, can high-priority: yes
> > > I: main.c: Giving up CAP_NICE
> > > D: main.c: Can realtime: no, can high-priority: no
> > > I: main.c: This is PulseAudio 0.9.15
> > > D: main.c: Compilation host: i486-pc-linux-gnu
> > > D: main.c: Compilation CFLAGS: -g -O2 -g -Wall -O3 -Wall -W -Wextra
> -pipe
> > > -Wno-long-long -Winline -Wvla -Wno-overlength-strings
> > > -Wunsafe-loop-optimizations -Wundef -Wformat=2 -Wlogical-op
> > -Wsign-compare
> > > -Wformat-security -Wmissing-include-dirs -Wformat-nonliteral
> > > -Wold-style-definition -Wpointer-arith -Winit-self
> > > -Wdeclaration-after-statement -Wfloat-equal -Wmissing-prototypes
> > > -Wstrict-prototypes -Wredundant-decls -Wmissing-declarations
> > > -Wmissing-noreturn -Wshadow -Wendif-labels -Wcast-align
> > -Wstrict-aliasing=2
> > > -Wwrite-strings -Wno-unused-parameter -ffast-math
> -Wp,-D_FORTIFY_SOURCE=2
> > > -fno-common -fdiagnostics-show-option
> > > D: main.c: Running on host: Linux i686 2.6.30-10-generic #12-Ubuntu...

Revision history for this message
fab (fab-head) wrote : Re: [karmic] pulseaudio: card not found - Null Output

Hi Ubuntu Audio Team,

Is there any news on this bug?

It would be good to have the internal audio device recognised by pulseaudio on this HP laptop (and potentially on many other notebooks out there).
New users will easily be put off by not having any sound out-of-the-box when they install the final version of Karmic.

Just to recap:

- Pulseaudio 1:0.9.16 test6 and test7: the internal audio device on an HP laptop (DV9850EL) is not recognised and therefore pulseaudio doesn't show any input/output audio device = No audio playback/recording
- ALSA seems to work fine
- Previous versions of pulseaudio used to work (up to ver. 1:0.9.16~test5)
- Additional USB audio devices work (tested it with a VoIP phone and an IK Multimedia StealthPlug)

Thanks in advance

Revision history for this message
PataSenko (patasenko) wrote :

I can state that Asus A7K laptop with alc660-vd is not being recognized. Logitech USB headset is working. I hope this issue will gets fixed soon.
I also tried Kubuntu Karmic A5, but apparently they do not seem to use pulseaudio for audio control, because alc-660vd is eing recognized.

Revision history for this message
fab (fab-head) wrote : Re: [karmic] pulseaudio: card not found - Null Output / Dummy Output

The latest pulseaudio update from the Ubuntu Audio Dev team PPA hasn't solved the issue, but now I have "Dummy Output" instead of "Null Output" under the "Hardware" tab.

summary: - [karmic] pulseaudio: card not found - Null Output
+ [karmic] pulseaudio: card not found - Null Output / Dummy Output
Revision history for this message
Shannon VanWagner (shannon-vanwagner) wrote :

This is a very frustrating problem and I haven't found a fix yet myself. The computer I have is an HP Compaq nc6320.
Here are some details from my setup:
 lspci |grep Audio
00:1b.0 Audio device: Intel Corporation 82801G (ICH7 Family) High Definition Audio Controller (rev 01)
 aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: Intel [HDA Intel], device 0: AD198x Analog [AD198x Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: Intel [HDA Intel], device 6: Si3054 Modem [Si3054 Modem]
  Subdevices: 0/1
  Subdevice #0: subdevice #0

pulseaudio is currently server version 0.9.16 (upgraded from PPA per comment #11 above)
Default Sink: auto_null
Default Source: auto_null.monitor
linked to library version 0.9.16
compiled with library vrsion 0.9.14

System>Preferences>Sound>Hardware> no device shown
System>Preferences>Sound>Output> Dummy Output (Stereo)

I was going to try some settings from #13 above but I don't see that setting... Can you elaborate on "Does your user have permission via PolicyKit or otherwise to access @audio?" My user is an administrator user and all privileges are checked in the User Manager.

The only way I have been able to get sound is by modifying /etc/modprobe.d/alsa-base.conf , adding the text below and then running 'sudo alsa force-reload'
options snd-hda-intel model=AD198x

The above workaround only works between reboots and apparently uses alsa instead of pulseaudio.

Any ideas? I hope this gets fixed by release time because the Intel graphics are working a lot better in the Karmic version and I'd hate to not be able to recommend the upgrade.

Thanks!
Shannon VanWagner

Revision history for this message
Shannon VanWagner (shannon-vanwagner) wrote :

Oh and one more thing... The sound worked on the LiveCD, it's either just after install, or perhaps just after updates after the install that it stopped working.

Hope that helps.

Shannon VanWagner

bitobeos (bitobeos)
Changed in pulseaudio (Ubuntu):
status: New → Confirmed
Revision history for this message
fab (fab-head) wrote :

Hi again,

I've just tested pulseaudio 9.0.17 from Audio Dev team PPA and the issue is still there - Dummy Output

Revision history for this message
Daniel T Chen (crimsun) wrote : Re: [Bug 394500] Re: [karmic] pulseaudio: card not found - Null Output / Dummy Output

On Sat, Sep 12, 2009 at 6:07 PM, fab <email address hidden> wrote:
> I've just tested pulseaudio 9.0.17 from Audio Dev team PPA and the issue
> is still there - Dummy Output

Please use:

echo autospawn = no|tee -a ~/.pulse/client.conf && killall pulseaudio

pulseaudio -vvvv

Then attach the resulting log file to this bug report.

Revision history for this message
Shannon VanWagner (shannon-vanwagner) wrote : Re: [karmic] pulseaudio: card not found - Null Output / Dummy Output
Download full text (7.5 KiB)

svanwagner@UBUNTU-SCYTHE:~$ pulseaudio -vvvv
I: main.c: setrlimit(RLIMIT_NICE, (31, 31)) failed: Operation not permitted
I: main.c: setrlimit(RLIMIT_RTPRIO, (9, 9)) failed: Operation not permitted
D: core-rtclock.c: Timer slack is set to 50 us.
I: core-util.c: Failed to acquire high-priority scheduling: Input/output error
I: main.c: This is PulseAudio 0.9.17
D: main.c: Compilation host: i486-pc-linux-gnu
D: main.c: Compilation CFLAGS: -g -O2 -g -Wall -O3 -Wall -W -Wextra -pipe -Wno-long-long -Winline -Wvla -Wno-overlength-strings -Wunsafe-loop-optimizations -Wundef -Wformat=2 -Wlogical-op -Wsign-compare -Wformat-security -Wmissing-include-dirs -Wformat-nonliteral -Wold-style-definition -Wpointer-arith -Winit-self -Wdeclaration-after-statement -Wfloat-equal -Wmissing-prototypes -Wstrict-prototypes -Wredundant-decls -Wmissing-declarations -Wmissing-noreturn -Wshadow -Wendif-labels -Wcast-align -Wstrict-aliasing=2 -Wwrite-strings -Wno-unused-parameter -ffast-math -Wp,-D_FORTIFY_SOURCE=2 -fno-common -fdiagnostics-show-option
D: main.c: Running on host: Linux i686 2.6.31-10-generic #32-Ubuntu SMP Thu Sep 10 23:33:50 UTC 2009
D: main.c: Found 2 CPUs.
I: main.c: Page size is 4096 bytes
D: main.c: Compiled with Valgrind support: no
D: main.c: Running in valgrind mode: no
D: main.c: Optimized build: yes
D: main.c: All asserts enabled.
I: main.c: Machine ID is f72b17ef0df6ba8fb775d3d74aa78b6a.
I: main.c: Session ID is f72b17ef0df6ba8fb775d3d74aa78b6a-1252808659.825761-173451688.
I: main.c: Using runtime directory /home/svanwagner/.pulse/f72b17ef0df6ba8fb775d3d74aa78b6a-runtime.
I: main.c: Using state directory /home/svanwagner/.pulse.
I: main.c: Using modules directory /usr/lib/pulse-0.9.17/modules.
I: main.c: Running in system mode: no
I: main.c: Fresh high-resolution timers available! Bon appetit!
I: cpu-x86.c: CPU flags: MMX SSE SSE2 SSE3 SSSE3
I: svolume_mmx.c: Initialising MMX optimized functions.
I: remap_mmx.c: Initialising MMX optimized remappers.
I: svolume_sse.c: Initialising SSE2 optimized functions.
I: remap_sse.c: Initialising SSE2 optimized remappers.
I: sconv_sse.c: Initialising SSE2 optimized conversions.
D: memblock.c: Using shared memory pool with 1024 slots of size 64.0 KiB each, total size is 64.0 MiB, maximum usable slot size is 65496
I: module.c: Loaded "module-suspend-on-idle" (index: #0; argument: "").
D: database-tdb.c: Opened TDB database '/home/svanwagner/.pulse/f72b17ef0df6ba8fb775d3d74aa78b6a-device-volumes.tdb'
I: module-device-restore.c: Sucessfully opened database file '/home/svanwagner/.pulse/f72b17ef0df6ba8fb775d3d74aa78b6a-device-volumes'.
I: module.c: Loaded "module-device-restore" (index: #1; argument: "").
D: database-tdb.c: Opened TDB database '/home/svanwagner/.pulse/f72b17ef0df6ba8fb775d3d74aa78b6a-stream-volumes.tdb'
I: module-stream-restore.c: Sucessfully opened database file '/home/svanwagner/.pulse/f72b17ef0df6ba8fb775d3d74aa78b6a-stream-volumes'.
I: module.c: Loaded "module-stream-restore" (index: #2; argument: "").
D: database-tdb.c: Opened TDB database '/home/svanwagner/.pulse/f72b17ef0df6ba8fb775d3d74aa78b6a-card-database.tdb'
I: module-card-restore.c: Sucessfully opened database file '/home/svanwagner/...

Read more...

Revision history for this message
Daniel T Chen (crimsun) wrote : Re: [Bug 394500] Re: [karmic] pulseaudio: card not found - Null Output / Dummy Output

On Sat, Sep 12, 2009 at 10:32 PM, Shannon VanWagner
<email address hidden> wrote:
> Not returned to command line... still at a blinking cursor. So I guess
> that's because the command is still running?

Yes, the daemon is still in the foreground.

Here are the relevant debugging bits from the output:
...
D: cli-command.c: Checking for existance of
'/usr/lib/pulse-0.9.17/modules/module-udev-detect.so': success
D: module-udev-detect.c: /dev/snd/controlC0 is accessible: yes
D: module-udev-detect.c: /devices/pci0000:00/0000:00:1b.0/sound/card0
is busy: yes
I: module-udev-detect.c: Found 1 cards.
I: module.c: Loaded "module-udev-detect" (index: #5; argument: "").
...

Apparently some other process is hogging /dev/snd/* or /dev/dsp*. Please use:

sudo fuser -v /dev/dsp* /dev/snd/*

immediately in a Terminal when you are able to reproduce this symptom,
and attach the output to this bug report.

Revision history for this message
Shannon VanWagner (shannon-vanwagner) wrote : Re: [karmic] pulseaudio: card not found - Null Output / Dummy Output

Awesome....thanks for the tip (see output below) - it's the slmodemd process - must be for the 56k modem that's built into this laptop. I remember "enabling" the Hardware Driver for the modem, shortly after installing Karmic... perhaps that's when the sound stopped working for me too. One more question, I now have sound but it's very quiet, even with the volume level set very high. Is there something I can do to fix that? Also, what's the best way go about stopping the slmodemd from loading, or otherwise keeping it from stepping on the pulseaudio?

svanwagner@UBUNTU-SCYTHE:~$ sudo fuser -v /dev/dsp* /dev/snd/*
[sudo] password for svanwagner:
                     USER PID ACCESS COMMAND
/dev/snd/controlC0: Slmodemd 2221 F.... slmodemd
/dev/snd/pcmC0D6c: Slmodemd 2221 F...m slmodemd
/dev/snd/pcmC0D6p: Slmodemd 2221 F...m slmodemd

Thanks!
Shannon VanWagner

Revision history for this message
Daniel T Chen (crimsun) wrote : Re: [Bug 394500] Re: [karmic] pulseaudio: card not found - Null Output / Dummy Output

On Sun, Sep 13, 2009 at 12:50 AM, Shannon VanWagner
<email address hidden> wrote:
> Awesome....thanks for the tip (see output below) -  it's the slmodemd
> process - must be for the 56k modem that's built into this laptop. I
> remember "enabling" the Hardware Driver for the modem, shortly after
> installing Karmic... perhaps that's when the sound stopped working for
> me too. One more question, I now have sound but it's very quiet, even
> with the volume level set very high. Is there something I can do to fix
> that? Also, what's the best way go about stopping the slmodemd from
> loading, or otherwise keeping it from stepping on the pulseaudio?

slmodemd is likely invoked from an initscript or Xsession script. You
can check which package contains it, then list the contents of said
package to see which file to inspect:

dpkg -S bin/slmodemd

Revision history for this message
Shannon VanWagner (shannon-vanwagner) wrote : Re: [karmic] pulseaudio: card not found - Null Output / Dummy Output

So I disabled the Hardware Drivers for the modem. So the slmodemd is not loading now and I have sound everytime.

If you need some sort of output from the slmodemd as installed, I could load it back in. I guess if I ever wanted to use the modem on this machine, I would need to figure out some way to have it coexist with the regular sound.

Also, the big problem I'm having now is that the sound is really quiet, even though I turned up the soft/hard volume switches to the maximum level.

I know this laptop can do much better than that - I've heard it before, when I had use the sudo alsa force-reload before or something. Is there some setting I can change somewhere to have the volume be louder? Like maybe some type of pulseaudio setup wizard. Sorry if I haven't researched pulseaudio as much as I should have already.

I appreciate your attention to the matter.

Regards,

Shannon

Revision history for this message
Daniel T Chen (crimsun) wrote : Re: [Bug 394500] Re: [karmic] pulseaudio: card not found - Null Output / Dummy Output

On Sun, Sep 13, 2009 at 1:43 AM, Shannon VanWagner
<email address hidden> wrote:
> Also, the big problem I'm having now is that the sound is really quiet,
> even though I turned up the soft/hard volume switches to the maximum
> level.

What does 'amixer' in a Terminal tell you? (Please attach the output
to this bug report.)

Revision history for this message
fab (fab-head) wrote : Re: [karmic] pulseaudio: card not found - Null Output / Dummy Output

Hi Daniel,

Thanks for your help.
Please find attached the outputs for the commands you asked to run.

It seems that also in my case the issue is with the modem driver - disabling it from Hardware Drivers fixes the sound.

Revision history for this message
fab (fab-head) wrote :

Second attachment

Revision history for this message
Shannon VanWagner (shannon-vanwagner) wrote :

svanwagner@UBUNTU-SCYTHE:~$ amixer
Simple mixer control 'Master',0
  Capabilities: pvolume pswitch pswitch-joined
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 63
  Mono:
  Front Left: Playback 63 [100%] [3.00dB] [on]
  Front Right: Playback 63 [100%] [3.00dB] [on]
Simple mixer control 'PCM',0
  Capabilities: pvolume pswitch
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 31
  Mono:
  Front Left: Playback 0 [0%] [-34.50dB] [on]
  Front Right: Playback 0 [0%] [-34.50dB] [on]
Simple mixer control 'Mic',0
  Capabilities: cswitch cswitch-joined cswitch-exclusive
  Capture exclusive group: 0
  Capture channels: Mono
  Mono: Capture [on]
Simple mixer control 'Mic Boost',0
  Capabilities: volume
  Playback channels: Front Left - Front Right
  Capture channels: Front Left - Front Right
  Limits: 0 - 3
  Front Left: 0 [0%]
  Front Right: 0 [0%]
Simple mixer control 'Capture',0
  Capabilities: cvolume cswitch
  Capture channels: Front Left - Front Right
  Limits: Capture 0 - 15
  Front Left: Capture 12 [80%] [18.00dB] [on]
  Front Right: Capture 12 [80%] [18.00dB] [on]
Simple mixer control 'Mix',0
  Capabilities: cswitch cswitch-joined cswitch-exclusive
  Capture exclusive group: 0
  Capture channels: Mono
  Mono: Capture [off]
Simple mixer control 'Beep',0
  Capabilities: pvolume pvolume-joined pswitch pswitch-joined
  Playback channels: Mono
  Limits: Playback 0 - 15
  Mono: Playback 0 [0%] [-45.00dB] [off]
Simple mixer control 'Caller ID',0
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [off]
Simple mixer control 'Docking-Station',0
  Capabilities: cswitch cswitch-joined cswitch-exclusive
  Capture exclusive group: 0
  Capture channels: Mono
  Mono: Capture [off]
Simple mixer control 'Internal Mic Boost',0
  Capabilities: volume
  Playback channels: Front Left - Front Right
  Capture channels: Front Left - Front Right
  Limits: 0 - 3
  Front Left: 0 [0%]
  Front Right: 0 [0%]
Simple mixer control 'Off-hook',0
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [off]

Thanks!
Shannon

Revision history for this message
Shannon VanWagner (shannon-vanwagner) wrote :

So I figured out how to make the sound louder - it's the PCM volume, which was set to the lowest setting.

The problem is that to change PCM - I had to run alsamixer from the gnome-terminal and change the setting with the keyboard.

I'm thinking it would take anyone who is even noobier than me quite awhile to figure out how to get that working right. In the previous version of Ubuntu, I was able to change the PCM volume from the regular volume controls. So hopefully the sound just works better on the official Karmic release.

If you need for me to respond with any other output, let me know. Thanks again for your help, it's truly appreciated.

Now on to the other problem I've been having.... the partition manager not starting when reinstalling Karmic.

Have a great day!

Shannon

Revision history for this message
Graziano (graziano-giuliani-gmail) wrote :

confirm slmodem linked problem.

D: module-udev-detect.c: /dev/snd/controlC0 is accessible: yes
D: module-udev-detect.c: /devices/pci0000:00/0000:00:1b.0/sound/card0 is busy: yes

/dev/snd/pcmC0D6c: Slmodemd 2284 F.... slmodemd
/dev/snd/pcmC0D6p: Slmodemd 2284 F.... slmodemd

Revision history for this message
Daniel T Chen (crimsun) wrote : Re: [Karmic] processes holding /dev/dsp* or /dev/snd/pcm* cause "pulseaudio: card not found - Null Output / Dummy Output"

Shannon, the issue you're experiencing is exacerbated by the fact that some people cannot use the default volume adjustment algorithm due to their hardware being overdriven at PCM settings > 80%.

Changed in pulseaudio (Ubuntu):
importance: Medium → Low
summary: - [karmic] pulseaudio: card not found - Null Output / Dummy Output
+ [Karmic] processes holding /dev/dsp* or /dev/snd/pcm* cause "pulseaudio:
+ card not found - Null Output / Dummy Output"
Revision history for this message
hexa- (mweinelt-deactivatedaccount) wrote :

Experiencing this issue just as of today. Not detecting the onboard nor the pci sound devices. Alsa detects them just fine:
 0 [Intel ]: HDA-Intel - HDA Intel
                      HDA Intel at 0xea300000 irq 22
 1 [U0x46d0x991 ]: USB-Audio - USB Device 0x46d:0x991
                      USB Device 0x46d:0x991 at usb-0000:00:1a.7-2.1, high speed
 2 [Audigy2 ]: Audigy2 - SB Audigy 2 Platinum [SB0240P]
                      SB Audigy 2 Platinum [SB0240P] (rev.4, serial:0x10021102) at 0xd000, irq 20

However pulseaudio only gives me a "Dummy Output". My pulseaudio version is 0.9.17-0ubuntu1 from karmic/main.

pulseaudio -vvvv log attached

Revision history for this message
hexa- (mweinelt-deactivatedaccount) wrote :

OK, my bug is related to module-udev-detect, if I use module-detect everything works out just fine.

freenode, #ubuntu+1
<crimsun> hexa: so there's some race between udev and module-udev-detect; that bug is known

Revision history for this message
PataSenko (patasenko) wrote :

For me too, it seems to solve this problem when modem drivers are removed... for some reason pulseaudio just doesnt want deal modem and my alc600-vd. here is my list:
**** List of PLAYBACK Hardware Devices ****
card 0: SB [HDA ATI SB], device 0: ALC660-VD Analog [ALC660-VD Analog]
  Subdevices: 0/1
  Subdevice #0: subdevice #0
card 0: SB [HDA ATI SB], device 1: ALC660-VD Digital [ALC660-VD Digital]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: SB [HDA ATI SB], device 6: Si3054 Modem [Si3054 Modem]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: Headset [Logitech USB Headset], device 0: USB Audio [USB Audio]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 2: HDMI [HDA ATI HDMI], device 3: ATI HDMI [ATI HDMI]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

Strange thing is that alsa detects modem as audio, i think it should be disabled for alsa to think modems are the same sound cards as HDA ATI SB, so pulseaudio get confused between these 2 things. Maybe i am wrong...

Revision history for this message
Angel Guzman Maeso (shakaran) wrote :

I have all the same symthomps that the original reporter.
-The dummy output
- Slmodemd hogging my cpu laptop

$ sudo fuser -v /dev/dsp* /dev/snd/*
                     USER PID ACCESS COMMAND
/dev/snd/controlC1: Slmodemd 2643 F.... slmodemd
/dev/snd/pcmC1D0c: Slmodemd 2643 F...m slmodemd
/dev/snd/pcmC1D0p: Slmodemd 2643 F...m slmodemd

$ dpkg -S bin/slmodemd
sl-modem-daemon: /usr/sbin/slmodemd

$ cat /proc/asound/cards
 0 [ICH6 ]: ICH4 - Intel ICH6
                      Intel ICH6 with ALC250 at irq 17
 1 [Modem ]: ICH-MODEM - Intel ICH6 Modem
                      Intel ICH6 Modem at irq 20

I suscribe to this bug. Anything that you need I can attached too.

Revision history for this message
X-Stranger (xstranger) wrote :

Commenting 4 lines in /etc/pulse/default.pa as mentioned before helped me too. But hardware tab is still empty (HP Mini 2140). No slmodemd is here.

Revision history for this message
mike@papersolve.com (mike-papersolve) wrote :

This might be an upstream issue - this bug affected me (and commenting out the udev loader fixed me) on my Gentoo machine at work, but I actually had no problems with latest PA on my Karmic laptop at home! how's that for ironic

Revision history for this message
Ltmboy (ltmboy2002) wrote :

Sound card was not detected for me either, I just got the dummy output. Disabled the modem built into my laptop in hardware drivers and sound started working immediately. Sound preferences now lists all my sound devices under the Hardware tab.

Revision history for this message
Krastanov (krastanov-stefan) wrote :

Confirming the problem and the workaround from comment 40 (disabling sl-modem).

description: updated
Revision history for this message
Peter Meiser (meiser79) wrote :

The problem is also seen with snd-hda-intel in combination with hsfmodem:

**** List of PLAYBACK Hardware Devices ****
card 0: Intel [HDA Intel], device 0: AD198x Analog [AD198x Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: Intel [HDA Intel], device 1: AD198x Digital [AD198x Digital]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: Intel [HDA Intel], device 6: Conexant HSF Modem [Conexant HSF Modem]
  Subdevices: 0/1
  Subdevice #0: subdevice #0

And there's no daemon like slmodemd involved.

Revision history for this message
Peter Meiser (meiser79) wrote :

Analyzing the issue, the problem lies in module-udev-detect. It checks for closed status on all PCM subdevices for the audio card:

line 185 of src/modules/module-udev-detect.c:
            if (!pa_streq(line, "closed\n")) {
                busy = TRUE;
                break;
            }

I added some pa_log_info to see the content:
D: module-udev-detect.c: /dev/snd/controlC0 is accessible: yes
I: module-udev-detect.c: card_path is: /proc/asound/card0
I: module-udev-detect.c: pcm_path is: /proc/asound/card0/pcm6c
I: module-udev-detect.c: sub_status is: /proc/asound/card0/pcm6c/sub0/status
I: module-udev-detect.c: line is: state: PREPARED
I: module-udev-detect.c: pcm_path is: /proc/asound/card0/pcm6p
I: module-udev-detect.c: sub_status is: /proc/asound/card0/pcm6p/sub0/status
I: module-udev-detect.c: line is: state: PREPARED
I: module-udev-detect.c: pcm_path is: /proc/asound/card0/pcm1p
I: module-udev-detect.c: sub_status is: /proc/asound/card0/pcm1p/sub0/status
I: module-udev-detect.c: line is: closed
I: module-udev-detect.c: pcm_path is: /proc/asound/card0/pcm0c
I: module-udev-detect.c: sub_status is: /proc/asound/card0/pcm0c/sub1/status
I: module-udev-detect.c: line is: closed
I: module-udev-detect.c: sub_status is: /proc/asound/card0/pcm0c/sub0/status
I: module-udev-detect.c: line is: closed
I: module-udev-detect.c: pcm_path is: /proc/asound/card0/pcm0p
I: module-udev-detect.c: sub_status is: /proc/asound/card0/pcm0p/sub0/status
I: module-udev-detect.c: line is: closed
D: module-udev-detect.c: /devices/pci0000:00/0000:00:1b.0/sound/card0 is busy: yes
I: module-udev-detect.c: Found 1 cards.

Now, the problem is that the modem is in "PREPARED" state all the time. Thus, module-udev-detect fails.

Revision history for this message
Daniel T Chen (crimsun) wrote : Re: [Bug 394500] Re: [Karmic] processes holding /dev/dsp* or /dev/snd/pcm* cause "pulseaudio: card not found - Null Output / Dummy Output"

On Thu, Oct 15, 2009 at 12:19 PM, Whoopie <email address hidden> wrote:
> Now, the problem is that the modem is in "PREPARED" state all the time. Thus, module-udev-detect fails.

As discussed on irc, udev-detect is doing the right thing here. We
cannot assume that just because your hardware is capable of
simultaneously streaming to hw:0,0 and hw:0,6, all configurations must
be.

An example of where this breaks is on older families of Creative Labs
Live and Audigy hardware, where hw:0,0 and hw:0,3 are exclusive.

Daniel T Chen (crimsun)
Changed in pulseaudio (Ubuntu):
status: Confirmed → Triaged
Revision history for this message
Peter Meiser (meiser79) wrote : Re: [Karmic] processes holding /dev/dsp* or /dev/snd/pcm* cause "pulseaudio: card not found - Null Output / Dummy Output"
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package pulseaudio - 1:0.9.19-0ubuntu3

---------------
pulseaudio (1:0.9.19-0ubuntu3) karmic; urgency=low

  [ Tony Espy ]
  * debian/control: Add a Conflicts for rtkit so we force removal, and
    hence get more testing coverage between now and Karmic final (LP: #452458).

  [ Daniel T Chen ]
  * debian/patches/0056-ignore-sound-class-modem.patch:
    + Apply patch from Whoopie to fix initialization of devices with
      modem subdevices (LP: #394500, #450222)

 -- Tony Espy <email address hidden> Thu, 15 Oct 2009 15:33:02 -0400

Changed in pulseaudio (Ubuntu):
status: Triaged → Fix Released
Peter Meiser (meiser79)
Changed in pulseaudio (Ubuntu):
status: Fix Released → Confirmed
Revision history for this message
AirIntake (bradkimak) wrote :

I'm still affected by this bug.

Revision history for this message
Khorne (szczygiel-piotr) wrote :

After clean install (I did it yesterday so it's RC with newest updates) I have no sound at all too. I tried workaround from comment #40 but it didn't help.

When I was on Karmic but the one updated from Jaunty there was no problem at all.

Codec: Realtek ALC861
Codec: LSI Si3054

Revision history for this message
Khorne (szczygiel-piotr) wrote :

Sorry, now I red this workaround once again and removed sl-modem-daemon then removed .purple and killed pulseaudio. Now sound works fine so workaround is ok.

Revision history for this message
Paul van Genderen (paulvg) wrote :

I can confirm that sound works after removing the modem driver in jockey.

Revision history for this message
John Sanders (jpfsanders) wrote :

Hi, I'm affected by this bug too on a HP compaq nx6310, removing the modem driver also seems to fix it for me.

Revision history for this message
Anakin Starkiller (sunrider) wrote :

Well, what if I want to use my modem ? It was working on Jaunty, so this is a regression...and the above fix is just a workaround...
I know this is a proprietary driver, so we can't blame ubuntu dev...Anyway, analog modems are less and less used so it's not a serious regression...

The SmartLink modem daemon is the application part of thedriver for recent modems produced by Smart Link Ltd.
This package replaces (along with hardware access drivers) the olddriver generation (2.7.x) which consisted of kernel modules only.
It needs a kernel driver to access the hardware. This can be eitherrecent ALSA (shipped with a newer kernel (>=2.6.4) with Alsa supportand intel8x0m module) which is sufficient for basic operation anddata/Internet connection, or the SmartLink kernel driver which isprovided by separate packages which you can build using the source fromthe sl-modem-source package.

Revision history for this message
vijinho (vijay-yoyo) wrote :

I had the same issue - post number 14 here fixed it, commenting out the lines like he said:

I've opened /etc/pulse/default.pa and commented 4 lines.

Before:

### Automatically load driver modules depending on the hardware available
.ifexists module-udev-detect.so
load-module module-udev-detect
.else
### Alternatively use the static hardware detection module (for systems that
### lack udev support)
load-module module-detect
.endif

After:

### Automatically load driver modules depending on the hardware available
#.ifexists module-udev-detect.so
#load-module module-udev-detect
#.else
### Alternatively use the static hardware detection module (for systems that
### lack udev support)
load-module module-detect
#.endif

Revision history for this message
Ed Motler (edward-motler) wrote :

Downloaded the Karmic RC alternate iso, upgraded distribution from Jaunty, no problem with sound.
Then downloaded the Final Release yesterday upgraded and the sound disappeared.
That was quite alarming.

As others have noted the sound card was not being recognised in Hardware profile. Removing the modem driver restores sound to the system. Sound card is once more recognised by pulseaudio.
Weird problem.

My laptop is a Toshiba with the HDA Intel sound chip.

Revision history for this message
murmelhunter (dirk-drehlich) wrote :

I think I suffer on the same issue, the only way for me to get sound is to open the terminal and to execute this:

sudo alsa force-reload

afterwards I get the sound, Everything is working than correctly, only the internal microphone volume have to be adjusted.

Skpe is than also working correctly with the the pulse audio mixer.

Is there a way to have script with the command at start-up after pulse is loaded? It will fix here the issue with detecting Alsa correctly.

It looks to me that Pulse does not detect the Alsa correctly

Thx for checking

BTW my output after the asla force-reload command was:

lsof: WARNING: can't stat() fuse.gvfs-fuse-daemon file system /home/user/.gvfs
      Output information may be incomplete.
Terminating processes: 1247 1930 2126lsof: WARNING: can't stat() fuse.gvfs-fuse-daemon file system /home/user/.gvfs
      Output information may be incomplete.
 4085lsof: WARNING: can't stat() fuse.gvfs-fuse-daemon file system /home/user/.gvfs
      Output information may be incomplete.
 4123lsof: WARNING: can't stat() fuse.gvfs-fuse-daemon file system /home/user/.gvfs
      Output information may be incomplete.
 4169lsof: WARNING: can't stat() fuse.gvfs-fuse-daemon file system /home/user/.gvfs
      Output information may be incomplete.
 (with SIGKILL:) 4216lsof: WARNING: can't stat() fuse.gvfs-fuse-daemon file system /home/user/.gvfs
      Output information may be incomplete.
 (failed: processes still using sound devices: 4250(pulseaudio)).
lsof: WARNING: can't stat() fuse.gvfs-fuse-daemon file system /home/user/.gvfs
      Output information may be incomplete.
/sbin/alsa: Warning: Processes using sound devices: 4250(pulseaudio).
Unloading ALSA sound driver modules: snd-usb-audio snd-usb-lib snd-hda-codec-realtek snd-hda-codec-si3054 snd-hda-intel snd-hda-codec snd-hwdep snd-pcm-oss snd-mixer-oss snd-pcm snd-seq-dummy snd-seq-oss snd-seq-midi snd-rawmidi snd-seq-midi-event snd-seq snd-timer snd-seq-device snd-page-alloc (failed: modules still loaded: snd-usb-audio snd-usb-lib snd-hda-codec-realtek snd-hda-codec-si3054 snd-hda-intel snd-hda-codec snd-hwdep snd-pcm snd-rawmidi snd-timer snd-seq-device snd-page-alloc).
Loading ALSA sound driver modules: snd-usb-audio snd-usb-lib snd-hda-codec-realtek snd-hda-codec-si3054 snd-hda-intel snd-hda-codec snd-hwdep snd-pcm-oss snd-mixer-oss snd-pcm snd-seq-dummy snd-seq-oss snd-seq-midi snd-rawmidi snd-seq-midi-event snd-seq snd-timer snd-seq-device snd-page-alloc.

Revision history for this message
murmelhunter (dirk-drehlich) wrote :

adding some more info =>upgraded from maintained 9.04to 9.10 386i via update manager and upgraded afterwards to UbuntuStudio 9.10, another issue is that the System is not booting when my printer(USB MP220) is connected.

Is there something wrong with the new device manager or GRUB2.

I can boot without having the printer connected. I fear here that Grub is trying to boot from the printer :-)
The printer have a multi card reader an have also ports for a storage device like, USB,MS,SD,etc;

At boot Ubuntu is loading during the bootsequence the the bootstab from the HDD twice:

code booting from HDA 0,5 etc, etc,

In oder to get the sound my workarround is currently for your session the steps are:

1. Open you terminal and type $ sudo alsa force-reload and hit Enter

    Enter your login password and hit Enter

  ( Alsa will now turn of the devices and restart)

2.Go than to the Gnome Alsa Mixer (Aplications=>Sound&Video=>Gnome Alsa Mixer)

   Please uncheck the box for the Master Volume and pull up the volume level

3.At the upper taskbar click on the speaker icon to adjust the volume.

Test now if the sound works for you too.

UDEV is might involved indeed since it causes boot issues with some USB devices,
I need here a hint to locate the files to check in which order they are loaded.

Revision history for this message
Sam Freilich (l33tminion) wrote :

Had the same problem after upgrading to Karmic on my laptop (a System 76 Pangolin). Disabled the SmartLink modem driver and things were working again.

Revision history for this message
dcastro (maildcastro) wrote :

Hi all!

I'm using Ubuntu 9.10 and don't had sound but:
My souncard start working editing the file /etc/pulse/default.pa and commenting the 4 lines mentioned in the comment #69 and restarting pulseaudio.
My Smart Link modem work properly with the sl-modem-daemon (no driver neded).
And i have added the line:

options snd-hda-intel model=3stack-6ch

to the file /etc/modprobe.d/alsa-base.conf to make Headphones/Speakers selector to work ok.

The problem is that, like others, i have no devices to configure in sound preferences application (hardware tab). But the sound work.

General information here:

uname -a

Linux LiTMe 2.6.31-14-generic #48-Ubuntu SMP Fri Oct 16 14:05:01 UTC 2009 x86_64 GNU/Linux

pulseaudio --version
pulseaudio 0.9.19

cat /proc/asound/pcm

00-00: ALC888 Analog : ALC888 Analog : playback 1 : capture 1
00-02: ALC888 Analog : ALC888 Analog : capture 1
00-06: Si3054 Modem : Si3054 Modem : playback 1 : capture 1
01-03: ATI HDMI : ATI HDMI : playback 1

cat /proc/asound/cards

 0 [SB ]: HDA-Intel - HDA ATI SB
                      HDA ATI SB at 0xfddf4000 irq 16
 1 [HDMI ]: HDA-Intel - HDA ATI HDMI
                      HDA ATI HDMI at 0xfdeec000 irq 19

lsmod | grep snd

snd_hda_codec_atihdmi 4320 1
snd_hda_codec_si3054 5856 1
snd_hda_codec_realtek 277860 1
snd_hda_intel 31880 5
snd_pcm_oss 44704 0
snd_hda_codec 87584 4 snd_hda_codec_atihdmi,snd_hda_codec_si3054,snd_hda_codec_realtek,snd_hda_intel
snd_mixer_oss 18976 1 snd_pcm_oss
snd_hwdep 9352 1 snd_hda_codec
snd_pcm 93160 6 snd_hda_codec_si3054,snd_hda_intel,snd_pcm_oss,snd_hda_codec
snd_seq_dummy 3460 0
snd_seq_oss 33440 0
snd_seq_midi 8192 0
snd_rawmidi 27360 1 snd_seq_midi
snd_seq_midi_event 8448 2 snd_seq_oss,snd_seq_midi
snd_seq 60608 7 snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_seq_midi_event
snd_timer 26992 2 snd_pcm,snd_seq
snd_seq_device 8308 5 snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_rawmidi,snd_seq
snd 77096 22 snd_hda_codec_si3054,snd_hda_codec_realtek,snd_hda_intel,snd_pcm_oss,snd_hda_codec,snd_mixer_oss,snd_hwdep,snd_pcm,snd_seq_oss,snd_rawmidi,snd_seq,snd_timer,snd_seq_device
soundcore 9088 1 snd
snd_page_alloc 10928 2 snd_hda_intel,snd_pcm

If I can help with more information, please contact me.

Thanks to all!
Sorry about my very bad english!

Revision history for this message
Peter Meiser (meiser79) wrote :

You don't have post your details. The problem is already known upstream as mentioned above (see http://www.pulseaudio.org/ticket/681). It's just a matter of time when this issue will be solved.

Revision history for this message
cement_head (andorjkiss) wrote :

Hello,

  This bug affects me as well, BUT only if I try to install the modem driver from LINUXANT ( http://www.linuxant.com ) using their automated installer.

  If I try to force reload the ALSA drivers; its a no go - the terminal spits an error which states (something like, from memory) "problem in the snd-hda-intel.so module; see dmesg for details"

Looked in the dmesg - didn't see anything

Looked in the kernel log, found this:

Nov 10 16:58:12 methy1 kernel: [ 14.458437] ttySHSF0 at MMIO 0x0 (irq = 1) is a Conexant HSF softmodem (HDA-14f12c06:103c1379-1)
Nov 10 16:58:13 methy1 kernel: [ 14.995214] input: PS/2 Generic Mouse as /devices/platform/i8042/serio4/serio5/input/input10
Nov 10 16:58:13 methy1 kernel: [ 15.197163] usbcore: deregistering interface driver hsfusbcd2
Nov 10 16:58:13 methy1 kernel: [ 15.424204] HDA Intel 0000:00:1b.0: PCI INT A disabled
Nov 10 16:58:13 methy1 kernel: [ 15.566113] usbcore: registered new interface driver hsfusbcd2
Nov 10 16:58:14 methy1 kernel: [ 15.582413] HDA Intel 0000:00:1b.0: power state changed by ACPI to D0
Nov 10 16:58:14 methy1 kernel: [ 15.582425] HDA Intel 0000:00:1b.0: PCI INT A -> GSI 17 (level, low) -> IRQ 17
Nov 10 16:58:14 methy1 kernel: [ 15.582454] HDA Intel 0000:00:1b.0: setting latency timer to 64
Nov 10 16:58:14 methy1 kernel: [ 15.655403] input: HDA Digital PCBeep as /devices/pci0000:00/0000:00:1b.0/input/input11
Nov 10 16:58:14 methy1 kernel: [ 16.050366] ttySHSF0 at MMIO 0x0 (irq = 1) is a Conexant HSF softmodem (HDA-14f12c06:103c1379-1)
Nov 10 16:58:14 methy1 kernel: [ 16.491080] usbcore: deregistering interface driver hsfusbcd2
Nov 10 16:58:14 methy1 kernel: [ 16.561344] HDA Intel 0000:00:1b.0: PCI INT A disabled
Nov 10 16:58:16 methy1 kernel: [ 17.744856] usbcore: registered new interface driver hsfusbcd2
Nov 10 16:58:16 methy1 kernel: [ 17.760997] HDA Intel 0000:00:1b.0: power state changed by ACPI to D0
Nov 10 16:58:16 methy1 kernel: [ 17.761013] HDA Intel 0000:00:1b.0: PCI INT A -> GSI 17 (level, low) -> IRQ 17
Nov 10 16:58:16 methy1 kernel: [ 17.761040] HDA Intel 0000:00:1b.0: setting latency timer to 64
Nov 10 16:58:16 methy1 kernel: [ 17.823391] [drm] Setting GART location based on new memory map
Nov 10 16:58:16 methy1 kernel: [ 17.825041] [drm] Loading R500 Microcode
Nov 10 16:58:16 methy1 kernel: [ 17.825120] [drm] Num pipes: 1
Nov 10 16:58:16 methy1 kernel: [ 17.825130] [drm] writeback test succeeded in 1 usecs
Nov 10 16:58:16 methy1 kernel: [ 17.834556] input: HDA Digital PCBeep as /devices/pci0000:00/0000:00:1b.0/input/input12
Nov 10 16:58:16 methy1 kernel: [ 18.229079] ttySHSF0 at MMIO 0x0 (irq = 1) is a Conexant HSF softmodem (HDA-14f12c06:103c1379-1)

Maybe the modem is deregistering the sound card?

FYI: this modem driver worked perfectli in Hardy and Intrepid on identical hardware.

Revision history for this message
Daniel T Chen (crimsun) wrote : Re: [Bug 394500] Re: [Karmic] processes holding /dev/dsp* or /dev/snd/pcm* cause "pulseaudio: card not found - Null Output / Dummy Output"

What isn't immediately obvious to most people is that the modem itself
works fine, and the software driving the modem works fine. In Karmic
*the bug is in PulseAudio*, specifically how module-udev-detect
validates sinks and sources.

Revision history for this message
bdoe (bdoe-att) wrote : Re: [Karmic] processes holding /dev/dsp* or /dev/snd/pcm* cause "pulseaudio: card not found - Null Output / Dummy Output"

I am also affected by this bug. Everything was fine until I activated the restricted driver for my modem. Upon reboot, no sound, and no sound hardware registered in alsamixer or pulseaudio. Issuing 'sudo alsa force-reload' restored sound and placed my sound hardware back in pulseaudio's hardware tab.

cat /proc/asound/card*/codec* | grep Codec:
Codec: Realtek ALC268
Codec: Motorola Si3054

lspci -v:
00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 03)
 Subsystem: Hewlett-Packard Company Device 30cc
 Flags: bus master, fast devsel, latency 0, IRQ 31
 Memory at f8400000 (64-bit, non-prefetchable) [size=16K]
 Capabilities: <access denied>
 Kernel driver in use: HDA Intel
 Kernel modules: snd-hda-intel

sudo alsa force-reload:
lsof: WARNING: can't stat() fuse.gvfs-fuse-daemon file system /home/briandoe/.gvfs
      Output information may be incomplete.
Terminating processes: 1140lsof: WARNING: can't stat() fuse.gvfs-fuse-daemon file system /home/briandoe/.gvfs
      Output information may be incomplete.
 1864lsof: WARNING: can't stat() fuse.gvfs-fuse-daemon file system /home/briandoe/.gvfs
      Output information may be incomplete.
 4171lsof: WARNING: can't stat() fuse.gvfs-fuse-daemon file system /home/briandoe/.gvfs
      Output information may be incomplete.
 4198lsof: WARNING: can't stat() fuse.gvfs-fuse-daemon file system /home/briandoe/.gvfs
      Output information may be incomplete.
 (with SIGKILL:) 4240lsof: WARNING: can't stat() fuse.gvfs-fuse-daemon file system /home/briandoe/.gvfs
      Output information may be incomplete.
 (failed: processes still using sound devices: 4285(pulseaudio)).
lsof: WARNING: can't stat() fuse.gvfs-fuse-daemon file system /home/briandoe/.gvfs
      Output information may be incomplete.
/sbin/alsa: Warning: Processes using sound devices: 4285(pulseaudio).
Unloading ALSA sound driver modules: snd-hda-codec-si3054 snd-hda-codec-realtek snd-hda-intel snd-hda-codec snd-hwdep snd-pcm-oss snd-mixer-oss snd-pcm snd-seq-dummy snd-seq-oss snd-seq-midi snd-rawmidi snd-seq-midi-event snd-seq snd-timer snd-seq-device snd-page-alloc (failed: modules still loaded: snd-hda-codec-si3054 snd-hda-codec-realtek snd-hda-intel snd-hda-codec snd-hwdep snd-pcm snd-timer snd-page-alloc).
Loading ALSA sound driver modules: snd-hda-codec-si3054 snd-hda-codec-realtek snd-hda-intel snd-hda-codec snd-hwdep snd-pcm-oss snd-mixer-oss snd-pcm snd-seq-dummy snd-seq-oss snd-seq-midi snd-rawmidi snd-seq-midi-event snd-seq snd-timer snd-seq-device snd-page-alloc.

Revision history for this message
Graziano (graziano-giuliani-gmail) wrote :

Switched to Lucid, bug is still present also there. Cannot use together modem and sound if module-udev-detect for pulseaudio in place.

Revision history for this message
Daniel T Chen (crimsun) wrote : Re: [Bug 394500] Re: [Karmic] processes holding /dev/dsp* or /dev/snd/pcm* cause "pulseaudio: card not found - Null Output / Dummy Output"

We haven't agreed on the best approach for this problem, so no, it
isn't fixed anywhere as of yet.

On Thu, Nov 12, 2009 at 2:50 AM, Graziano <email address hidden> wrote:
> Switched to Lucid, bug is still present also there. Cannot use together
> modem and sound if module-udev-detect for pulseaudio in place.

Revision history for this message
cement_head (andorjkiss) wrote : Re: [Karmic] processes holding /dev/dsp* or /dev/snd/pcm* cause "pulseaudio: card not found - Null Output / Dummy Output"

Any estimate on when this bug will be addressed?

Revision history for this message
Daniel T Chen (crimsun) wrote :

The ubuntu-audio-dev PPA now has a proposed fix for Karmic.

Changed in pulseaudio (Ubuntu):
status: Confirmed → Fix Committed
summary: - [Karmic] processes holding /dev/dsp* or /dev/snd/pcm* cause "pulseaudio:
- card not found - Null Output / Dummy Output"
+ [Karmic] softmodem-opened /dev/snd/pcm* cause "pulseaudio: card not
+ found - Null Output / Dummy Output"
Revision history for this message
cement_head (andorjkiss) wrote :

Hi Daniel,

  Are these packages currently located at: https://launchpad.net/~ubuntu-audio-dev/+archive/ppa ?

  If so, should I give them a try? How (install new packages and then try to install my modem)?

Thanks,
CH

Revision history for this message
Daniel T Chen (crimsun) wrote : Re: [Bug 394500] Re: [Karmic] softmodem-opened /dev/snd/pcm* cause "pulseaudio: card not found - Null Output / Dummy Output"
Download full text (5.4 KiB)

Instructions for adding the PPA are on that web page. Yes, please add the
PPA, update, dist-upgrade, reinstall the modem package, etc.

On Dec 9, 2009 7:21 AM, "cement_head" <email address hidden> wrote:

Hi Daniel,

 Are these packages currently located at: https://launchpad.net
/~ubuntu-audio-dev/+archive/ppa ?

 If so, should I give them a try? How (install new packages and then
try to install my modem)?

Thanks,
CH

--
[Karmic] softmodem-opened /dev/snd/pcm* cause "pulseaudio: card not found -
Null Output / Dummy Output"
https://bugs.launchpad.net/bugs/394500
You received this bug notification because you are a member of Ubuntu
Audio Team, which is subscribed to pulseaudio in ubuntu.

Status in “pulseaudio” package in Ubuntu: Fix Committed

Bug description:
Binary package hint: pulseaudio

Pulseaudio can't find working alsa sound cards on bootup.
"alsa force-reload" after login remedies the problems until next reboot.
Comments 40,41,42 propose a workaround - disabling sl-modem.

Old summary:

Pulseaudio sudenly can't find my sound card.

$ pulseaudio --version
pulseaudio 0.9.15

$ pulseaudio -vvvv
D: main.c: Started as real root: no, suid root: yes
I: main.c: We're in the group 'pulse-rt', allowing high-priority scheduling.
I: main.c: setrlimit(RLIMIT_NICE, (31, 31)) failed: Operation not permitted
I: main.c: setrlimit(RLIMIT_RTPRIO, (9, 9)) failed: Operation not permitted
I: core-util.c: Successfully gained nice level -11.
D: main.c: Can realtime: yes, can high-priority: yes
I: main.c: Giving up CAP_NICE
D: main.c: Can realtime: no, can high-priority: no
I: main.c: This is PulseAudio 0.9.15
D: main.c: Compilation host: i486-pc-linux-gnu
D: main.c: Compilation CFLAGS: -g -O2 -g -Wall -O3 -Wall -W -Wextra -pipe
-Wno-long-long -Winline -Wvla -Wno-overlength-strings
-Wunsafe-loop-optimizations -Wundef -Wformat=2 -Wlogical-op -Wsign-compare
-Wformat-security -Wmissing-include-dirs -Wformat-nonliteral
-Wold-style-definition -Wpointer-arith -Winit-self
-Wdeclaration-after-statement -Wfloat-equal -Wmissing-prototypes
-Wstrict-prototypes -Wredundant-decls -Wmissing-declarations
-Wmissing-noreturn -Wshadow -Wendif-labels -Wcast-align -Wstrict-aliasing=2
-Wwrite-strings -Wno-unused-parameter -ffast-math -Wp,-D_FORTIFY_SOURCE=2
-fno-common -fdiagnostics-show-option
D: main.c: Running on host: Linux i686 2.6.30-10-generic #12-Ubuntu SMP Mon
Jun 22 16:30:39 UTC 2009
D: main.c: Found 4 CPUs.
I: main.c: Page size is 4096 bytes
D: main.c: Compiled with Valgrind support: no
D: main.c: Running in valgrind mode: no
D: main.c: Optimized build: yes
D: main.c: All asserts enabled.
I: main.c: Machine ID is d482d29399558086483340564973600a.
I: main.c: Session ID is
d482d29399558086483340564973600a-1246424526.595472-821812929.
I: main.c: Using runtime directory
/home/adamk/.pulse/d482d29399558086483340564973600a:runtime.
I: main.c: Using state directory /home/adamk/.pulse.
I: main.c: Running in system mode: no
I: main.c: Fresh high-resolution timers available! Bon appetit!
D: rtclock.c: Timer slack is set to 50 us.
D: memblock.c: Using shared memory pool with 1024 slots of size 64,0 KiB
each, total size is 64,0 MiB, maximum usable slot size is 65496
I: module.c: L...

Read more...

Revision history for this message
cement_head (andorjkiss) wrote :

Hello,

Updated pulseaudio packages from PPA. Downloaded modem installer from LINUXANT and installed LINUXANT modem ALSA driver and LINUXANT HSF Conexant modem driver.

This time, no errors on the install (progress); but NO SOUND! The installation of the LINUANT packages kills the sound. Under System>Sound, there are no audio devices present.

Had to remove the LINUANT packages (via Synaptic) and rebuild the ALSA modules from source to restore sound.

sudo m-a update
sudo m-a prepare
sudo m-a a-i alsa
sudo modprobe snd-intel8x0m
sudo modprobe snd-hda-intel

- CH

Revision history for this message
Daniel T Chen (crimsun) wrote :

Hmm, that means the Linuxant packages are doing something different
with respect to the devices.

So, with the Linuxant softmodem driver installed and active, please
attach the listings from:

ls -R /proc/asound /sys/class/sound

Revision history for this message
cement_head (andorjkiss) wrote :

Here's the entire install log as an attachment.

Revision history for this message
cement_head (andorjkiss) wrote :

$ ls -R /proc/asound /sys/class/sound
ls -R /proc/asound /sys/class/sound
ls: cannot access /proc/asound: No such file or directory
ls: cannot access /sys/class/sound: No such file or directory

Revision history for this message
Daniel T Chen (crimsun) wrote :

On Wed, Dec 9, 2009 at 1:02 PM, cement_head <email address hidden> wrote:
> $ ls -R /proc/asound /sys/class/sound
> ls -R /proc/asound /sys/class/sound
> ls: cannot access /proc/asound: No such file or directory
> ls: cannot access /sys/class/sound: No such file or directory

Hmm, that's problematic, because it means that your [ALSA] sound
driver isn't loaded...

Revision history for this message
Daniel T Chen (crimsun) wrote :

On Wed, Dec 9, 2009 at 1:36 PM, Daniel Chen <email address hidden> wrote:
> Hmm, that's problematic, because it means that your [ALSA] sound
> driver isn't loaded...

Indeed, upon inspecting your lsmod output, none of the ALSA drivers
for your sound card are loaded. Have you rebooted?

Revision history for this message
cement_head (andorjkiss) wrote :

yes, the sound works immediately after install - but after reboot, no sound.

Revision history for this message
Daniel T Chen (crimsun) wrote :

I'm not sure what you mean by "install" above. Do you mean a fresh install
of Karmic, the Linuxant modem driver, of alsa-driver (manually), or some
combination?

I'm trying to see which ALSA device is created by the Linuxant driver so
that PulseAudio can be modified as necessary.

On Dec 11, 2009 7:51 AM, "cement_head" <email address hidden> wrote:

yes, the sound works immediately after install - but after reboot, no
sound.

-- [Karmic] softmodem-opened /dev/snd/pcm* cause "pulseaudio: card not found
- Null Output / Dummy...

Revision history for this message
cement_head (andorjkiss) wrote :

Install: The installation of the LINUXANT drivers by using their automated installer, which is free.

http://www.linuxant.com/drivers/hsf/downloads-installer.php

- CH

Revision history for this message
Daniel T Chen (crimsun) wrote :

So upon reinstalling the drivers, please attach the output from:

ls -R /proc/asound /sys/class/sound

Revision history for this message
cement_head (andorjkiss) wrote :

After reinstalling the ALSA drivers, here's the output:

$ ls -R /proc/asound /sys/class/sound
/proc/asound:
card0 cards devices hwdep Intel modules oss pcm seq timers version

/proc/asound/card0:
codec#0 codec#1 id oss_mixer pcm0c pcm0p

/proc/asound/card0/pcm0c:
info oss sub0

/proc/asound/card0/pcm0c/sub0:
hw_params info prealloc prealloc_max status sw_params

/proc/asound/card0/pcm0p:
info oss sub0

/proc/asound/card0/pcm0p/sub0:
hw_params info prealloc prealloc_max status sw_params

/proc/asound/oss:
devices sndstat

/proc/asound/seq:
clients drivers oss queues timer

/sys/class/sound:
audio controlC0 hwC0D0 mixer pcmC0D0p sequencer timer
card0 dsp hwC0D1 pcmC0D0c seq sequencer2

Revision history for this message
Daniel T Chen (crimsun) wrote :

On Fri, Dec 11, 2009 at 12:31 PM, cement_head <email address hidden> wrote:
> /sys/class/sound:
> audio  controlC0  hwC0D0  mixer     pcmC0D0p  sequencer   timer
> card0  dsp        hwC0D1  pcmC0D0c  seq       sequencer2

Each of /sys/class/sound/pcmC0D0p and /sys/class/sound/pcmC0D0c should
have a pcm_class file inside. What are the contents of each?

e.g., cat /sys/class/sound/pcmC0D0*/pcm_class

Revision history for this message
cement_head (andorjkiss) wrote :

They both have a pcm_class file that both contain one word:

generic

Revision history for this message
Daniel T Chen (crimsun) wrote :

So hsfmodem works completely differently (not surprising, I suppose).
If you start it now, does the softmodem work as intended?

It looks like the workaround for pulseaudio will only work for slmodemd, sadly.

Revision history for this message
cement_head (andorjkiss) wrote :

Don't know - didn't try, and its not currently installed. WIll try and then post back.

- CH

Revision history for this message
Peter Meiser (meiser79) wrote :

Just for the record, I use hsfmodem with the pulseaudio patch! And it works fine.

Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package pulseaudio - 1:0.9.21-0ubuntu2

---------------
pulseaudio (1:0.9.21-0ubuntu2) lucid; urgency=low

  * Fix LP: #394500, #450222:
    + 0070-dont-bail-on-sound-class-modem-devs.patch:
      + Add pa_udev_get_sysattr() helper function so that we can
        retrieve pcm_class.
      + Add short-circuit in is_card_busy(). Currently there is an
        incorrect break out of the loop when an HDA modem is driven by
        slmodemd/hsfmodem. An HDA modem resides in device 6 and will
        not contain "closed\n" for
        /proc/asound/card.../pcm.../sub.../status.
  * 0058-Backport-4c793.patch: Use pa_stream pointers to hashmaps
    instead of dynarrays.
  * 0059-Backport-978d3.patch: Mark shared variables as volatile
    to supress compiler optimizations.
 -- Daniel T Chen <email address hidden> Sun, 06 Dec 2009 19:40:04 -0500

Changed in pulseaudio (Ubuntu):
status: Fix Committed → Fix Released
Revision history for this message
cement_head (andorjkiss) wrote :

Hi Whoopie,

  What hsfmodem driver are you using, the one from LINUXANT, how did you install your driver. This is a fairly new install of Karmic, and I've got the 1:.0.9.21 packages installed.

Thanks,
CH

Revision history for this message
cement_head (andorjkiss) wrote :

Nope, for me this is not a solution at all, neither sound, nor modem works.

sudo alsa force-reload

doesn't work either.

- CH

Revision history for this message
Daniel T Chen (crimsun) wrote :

On Sun, Dec 13, 2009 at 8:01 AM, cement_head <email address hidden> wrote:
> sudo alsa force-reload
>
> doesn't work either.

If that command doesn't work, you're looking at a driver issue not a pulse one.

Revision history for this message
jss (jsantossilva) wrote :

I'm running Karmic fully updated; updated pulseaudio forcing lucid 0.9.21 by apt-get on terminal.

At first the bug seemed to persist; then I launched GUI system update and some libs seemed
to not have been updated; after updating, devices show up correctly and everything seems to
work, except:

- On every boot, sound is always muted on the output device, set to default
- Volume is at 3%

So, being a newbie to Linux, long time experienced with MS, I ask:
Does this belong here, is this another bug or is any config I should change?
Thanks,
jss

Revision history for this message
cement_head (andorjkiss) wrote :

Well, according to LINUXANT technical support. Their driver works on Karmic Koala. I'm inclined to agree with them as I was JUST using Interpid Ibex and the LINUXANT driver and my modem worked on this same machine. I then did a fresh install of Karmic Koala and now this same modem (same LINUXANT driver) DOES NOT work.

I tried to file a bug with PULSEAUDIO ( Ticket # 746 ) but it was abruptly closed and declared a duplicate - which I thought was silly and rude, because there was no explanation as to why it was deemed a duplicate.

Isn't it somewhat pointless to file bug reports if they get marked as a duplicate and closed if they not resolved?

Revision history for this message
cement_head (andorjkiss) wrote :

Okay.

I installed the LINUXANT packages again and noticed a weird install error:

Building modules for kernel 2.6.31-17-generic, using source directory
/lib/modules/2.6.31-17-generic/build. Please wait...
grep: /lib/modules/2.6.31-17-generic/updates/alsa/pci/hda/snd-hda-codec-conexant.ko: No such file or directory
done.

Warning: no device detected by hsf driver - HDA modems may require reboot

Note: kernel module snd-via82xx-modem overridden by hsfmc97via
Note: kernel module snd-intel8x0m overridden by hsfmc97ich hsfmc97sis
Note: kernel module snd-atiixp-modem overridden by hsfmc97ati

-------------------------------------------------

I then rebooted and then reinstalled the alsa-linuxant and the HSF modem driver; I had to manually download and install the HSF driver from Linuxant and it all works!!!

So, for some reason, the HSF modem driver barfs on the first install and doesn't find the snd-hda-codec-conexant.ko module. My guess is that it gets installed, but no symlinks. The second install (reinstall) finds the module and appropriately symlinks?

In any case, for me, the ubuntu PPA pulse audio updates fixes the modem bug for the HSF modems on an HP6910p running the proprietary LINUXANT modem driver package.

Thanks to WHOOPIES and Daniel Chen for all your help!

Cheers,
CH

Revision history for this message
vervelover (alessiopangos) wrote :

Why does it say fix released? It's not solved for me in Karmic with all updates.

Revision history for this message
Daniel T Chen (crimsun) wrote :

On Fri, Jan 8, 2010 at 10:08 AM, vervelover wrote:
> Why does it say fix released? It's not solved for me in Karmic with all
> updates.

The default task tracks the development version, Lucid. Use the
ubuntu-audio-dev PPA if you want a Karmic version.

Revision history for this message
cement_head (andorjkiss) wrote :

Vervelover, try adding this repo: https://launchpad.net/~ubuntu-audio-dev/+archive/ppa

sudo apt-get update
sudo apt-get upgrade

reboot

reinstall your modem drivers if necessary

reboot

Revision history for this message
jss (jsantossilva) wrote :

My PA has been peacefully coexisting with slmodemd since my post #105 above.

Today, the upgrade just popped-up on my upgrade manager and, after installation, the bug showed-up again on my system: PA can't coexist with slmodemd again. So, for me, it is un-fixed instead of fixed.

~$ pulseaudio --version
pulseaudio 0.9.21-341-g62bf
~$ sudo fuser -v /dev/dsp* /dev/snd/* /dev/seq*
                     USER PID ACCESS COMMAND
/dev/snd/controlC0: Slmodemd 1342 F.... slmodemd
/dev/snd/pcmC0D6c: Slmodemd 1342 F...m slmodemd
/dev/snd/pcmC0D6p: Slmodemd 1342 F...m slmodemd
~$ sudo alsa force-reload
~$ sudo fuser -v /dev/dsp* /dev/snd/* /dev/seq*
~$ killall pulseaudio
pulseaudio: no process found
~$ pulseaudio -D
~$ sudo fuser -v /dev/dsp* /dev/snd/* /dev/seq*
                     USER PID ACCESS COMMAND
/dev/snd/controlC0: jss 3887 F.... pulseaudio

If I stop slmodemd from starting at boot, everything is normal.

I had to post this twice because, the first time, I clicked "Post Comment" and it just kept "Saving...". So, if this results on double-posting, please understand.
jss

Revision history for this message
Daniel T Chen (crimsun) wrote :

Sorry, this issue [in Lucid] is due to a dumb thinko on my part: I
used the wrong orig.tar.gz. I'm fixing this now...

Revision history for this message
Daniel T Chen (crimsun) wrote :

A fixed version (using the correct orig.tar.gz generated from the
desired branch, nonetheless!) has been uploaded to Lucid.

Revision history for this message
jss (jsantossilva) wrote :

Everything OK now, thank you.

~$ sudo fuser -v /dev/dsp* /dev/snd/* /dev/seq*
                     USER PID ACCESS COMMAND
/dev/snd/controlC0: Slmodemd 1220 F.... slmodemd
                     jss 2112 F.... pulseaudio
/dev/snd/pcmC0D6c: Slmodemd 1220 F...m slmodemd
/dev/snd/pcmC0D6p: Slmodemd 1220 F...m slmodemd

jss

Revision history for this message
cement_head (andorjkiss) wrote :

Where can post a Bug against the Ubuntu Pulse-Audio PPA team's packages for the always muted situation on reboot/login?

Revision history for this message
Shannon VanWagner (shannon-vanwagner) wrote :

@cement_head, that's one of the same problems I'm having on another machine... per this bug:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/442748

The other problem is that the sound is very fragile... I can easily break the sound into "static crunchiness" by hitting backspace in the terminal 3 times while any sounds (e.g., music) are playing from another application.

I can reset the sound by turning the hardware off and back on from the gnome-volume-control on the panel, but this is a very tedious workaround because it takes about 8 clicks to go through the process, sometimes more - if I have to minimize something that's full screen first.

I'd be really happy to be able to: a.) find the place(config file or whatever) where I can change the default sound setting from mute to mid-level on login, and b.) have some batch-script or macro-like way to turn the sound hardware off and then back on, with one-click, or keystroke.

Don't take me wrong, I'm absolutely not complaining about this wonderful and FREE operating system... these are just humble requests... nothing more.

regards,
Shannon VanWagner

Revision history for this message
cement_head (andorjkiss) wrote :

Thanks! I've also posted to the 442748 bug. For me, this appears only AFTER installing the Ubuntu Audio Dev's PPA pulseaudio packages to solve the HSF modem issues.

Revision history for this message
Daniel T Chen (crimsun) wrote :

I haven't synced the PPA's package with Lucid's yet, so that symptom
will still appear.

On Fri, Jan 22, 2010 at 10:58 AM, cement_head wrote:
> Thanks!  I've also posted to the 442748 bug.  For me, this appears only
> AFTER installing the Ubuntu Audio Dev's PPA pulseaudio packages to solve
> the HSF modem issues.

Revision history for this message
vaughn (vaughngrisham) wrote :

This problem persists in Lucid Lynx with my System76 Pangolin Panp4n laptop. There is some conflict between the package modemmanager and pulseaudio that causes pulseaudio to lose the sound hardware. It replaces it with "dummy" and will not produce sound unless I uninstall modemmanager. As Lucid is supposed to be the bug killer release, this one would be a nice one to dispose of. I'd like to be able to fax things on occasion using my modem, and as it is, the modem is unuseable without sacrificing sound.

Revision history for this message
Daniel T Chen (crimsun) wrote :

On Thu, Mar 18, 2010 at 9:49 AM, vaughn <email address hidden> wrote:
> This problem persists in Lucid Lynx with my System76 Pangolin Panp4n
> laptop. There is some conflict between the package modemmanager and
> pulseaudio that causes pulseaudio to lose the sound hardware. It

Please file a new bug instead of splattering on this one. Be sure to
include the output from sudo fuser -v /dev/dsp* /dev/snd/* /dev/seq*

Revision history for this message
Barry Matthias (bazzauk2002) wrote :

This is also present in 11.10 and now in 12.04

Revision history for this message
Daniel Letzeisen (dtl131) wrote :

Barry, please file a new bug as Daniel Chen instructed in the previous comment. This one has already been marked Fix Released. Thanks.

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