crash after rebooting from Ubuntu 11.04
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Expired
|
Medium
|
Unassigned |
Bug Description
Binary package hint: acpi-support
I have several partitions, 1 with Win 7, 1 with Ubuntu 10.04 and 1 with Ubuntu 11.04.
When I reboot from Ubuntu 11.04, the PC crashes/reboots itself. If I shutdown from Ubuntu 11.04, on restart the PC crashes during POST. After the crash/reboot, everything works fine.
Here are the different scenarios:
Reboot from Ubuntu 11.04 back into Ubuntu 11.04: No issue.
Reboot from Ubuntu 11.04 into other OS: Crash and reboot after more or less 40 seconds
Reboot from Ubuntu 11.04 and wait in grub2 menu screen: Crash and reboot after more or less 40 seconds.
Shutdown from Ubuntu 11.04: Crash and reboot during POST. No issues afterwards in Windows or Ubuntu
Reboot or shutdown from Windows 7: No issues
Version: Ubuntu 2.6.38-
It seems to affect a few users (someone posted this issue in Ubuntu forums)
I chose acpi-support as the culprit package, but it was really a shot in the dark.
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'NVidia'/'HDA NVidia at 0xefff4000 irq 21'
Mixer name : 'Analog Devices AD1988B'
Components : 'HDA:11d4198b,
Controls : 44
Simple ctrls : 25
Card1.Amixer.info:
Card hw:1 'HW121NUSB'
Mixer name : 'USB Mixer'
Components : 'USB047f:c247'
Controls : 8
Simple ctrls : 4
Card2.Amixer.info:
Card hw:2 'NVidia_1'/'HDA NVidia at 0xebffc000 irq 16'
Mixer name : 'Nvidia GPU 16 HDMI/DP'
Components : 'HDA:10de0016,
Controls : 16
Simple ctrls : 4
CurrentDmesg:
[ 31.984969] EXT4-fs (sda7): re-mounted. Opts: errors=
[ 32.261730] EXT4-fs (sda6): re-mounted. Opts: errors=
[ 36.384006] eth0: no IPv6 routers present
DistroRelease: Ubuntu 11.04
HibernationDevice: RESUME=
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
IwConfig:
lo no wireless extensions.
eth0 no wireless extensions.
Lsusb:
Bus 002 Device 003: ID 047f:c247 Plantronics, Inc.
Bus 002 Device 002: ID 046d:c049 Logitech, Inc. G5 Laser Mouse
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK Computer INC. P5N-T DELUXE
NonfreeKernelMo
Package: linux (not installed)
ProcEnviron:
LANGUAGE=en_NZ:en
LANG=en_NZ.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.52
RfKill:
Tags: natty running-unity
Uname: Linux 2.6.38-
UpgradeStatus: Upgraded to natty on 2011-06-07 (41 days ago)
UserGroups: adm admin cdrom dialout fuse lpadmin plugdev sambashare
dmi.bios.date: 03/19/2010
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: ASUS P5N-T DELUXE ACPI BIOS Revision 1702
dmi.board.name: P5N-T DELUXE
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: 1.XX
dmi.chassis.
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.
dmi.modalias: dmi:bvnPhoenixT
dmi.product.name: P5N-T DELUXE
dmi.product.
dmi.sys.vendor: ASUSTeK Computer INC.
description: | updated |
summary: |
- unexpected reboot after rebooting or shuting down from Ubuntu 11.04 + unexpected reboot after rebooting or shutting down from Ubuntu 11.04 |
Changed in linux (Ubuntu): | |
status: | New → Confirmed |
summary: |
- unexpected reboot after rebooting or shutting down from Ubuntu 11.04 + crash after rebooting or shutting down from Ubuntu 11.04 |
summary: |
- crash after rebooting or shutting down from Ubuntu 11.04 + crash after rebooting or shutting down from Ubuntu 11.04 & 11.10 |
tags: | added: kernel-fixed-upstream-v3.2-rc2 |
Changed in linux (Ubuntu): | |
importance: | Undecided → Medium |
I am experiencing the same issue with exactly the same symptoms using Ubuntu 11.04 x64. I would add that the crash/reboot occurs roughly 40 seconds after doing seemingly anything other than re-launching an Ubuntu 11.04 based OS, including live CDs of other unrelated distros.
If the reboot occurs after launching Windows 7, the only record in the event viewer is a log of an unexpected shutdown.