Comment 29 for bug 1878007

No, using "intel_idle.max_cstate=0" don't help.

El mar., 19 de mayo de 2020 1:15 a. m., Kai-Heng Feng <
<email address hidden>> escribió:

> Does kernel parameter "intel_idle.max_cstate=0" help?
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1878007
>
> Title:
> Ubuntu 20.04 freeze on Dell inspiron 7373 when screen is turned off
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> This issue is happening with Ubuntu 18.04 and 20.04 in a Dell Inspiron
> 7373. When the screen is turned off (so, the suspend or screen lock
> features are affected), the system freeze and I need to force the
> laptop turn off and on again. There are some cases when it turn off
> the screen without issues, but most of the time it freezes. Even
> "SysRq REISUB" does not work for rebooting when system crash. I can
> reproduce the issue using `xset dpms force off`.
>
> Initially this bug report was filled thinking it was a suspend issue:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1832144
>
> Syslog or systemd journal does not provide any error information about
> the crash.
>
> "lsb_release -rd" output:
> Description: Ubuntu 20.04 LTS
> Release: 20.04
> ---
> ProblemType: Bug
> ApportVersion: 2.20.11-0ubuntu27
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: cccaballero 2023 F.... pulseaudio
> CasperMD5CheckResult: skip
> CurrentDesktop: ubuntu:GNOME
> DistroRelease: Ubuntu 20.04
> InstallationDate: Installed on 2019-06-09 (344 days ago)
> InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
> Lsusb:
> Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
> Bus 001 Device 003: ID 8087:0a2a Intel Corp.
> Bus 001 Device 002: ID 0bda:58f5 Realtek Semiconductor Corp.
> Integrated_Webcam_HD
> Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> MachineType: Dell Inc. Inspiron 7373
> Package: linux (not installed)
> ProcFB: 0 i915drmfb
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-29-generic
> root=UUID=d8203f53-c2e5-4934-8616-0a71507c9190 ro quiet splash vt.handoff=7
> ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30
> RelatedPackageVersions:
> linux-restricted-modules-5.4.0-29-generic N/A
> linux-backports-modules-5.4.0-29-generic N/A
> linux-firmware 1.187
> Tags: focal
> Uname: Linux 5.4.0-29-generic x86_64
> UpgradeStatus: Upgraded to focal on 2020-05-02 (16 days ago)
> UserGroups: adm cdrom dip docker lpadmin plugdev sambashare sudo
> _MarkForUpload: True
> dmi.bios.date: 09/06/2019
> dmi.bios.vendor: Dell Inc.
> dmi.bios.version: 1.15.0
> dmi.board.name: 0JW0D6
> dmi.board.vendor: Dell Inc.
> dmi.board.version: A00
> dmi.chassis.type: 31
> dmi.chassis.vendor: Dell Inc.
> dmi.modalias:
> dmi:bvnDellInc.:bvr1.15.0:bd09/06/2019:svnDellInc.:pnInspiron7373:pvr:rvnDellInc.:rn0JW0D6:rvrA00:cvnDellInc.:ct31:cvr:
> dmi.product.family: Inspiron
> dmi.product.name: Inspiron 7373
> dmi.product.sku: 07EB
> dmi.sys.vendor: Dell Inc.
>
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