Comment 2 for bug 1878007

One of the main issues with this bug is that I can't find what package is
causing it, because I can't find any information in system logs about the
crash.

El lun., 11 de mayo de 2020 12:45 p. m., Ubuntu Foundations Team Bug Bot <
<email address hidden>> escribió:

> Thank you for taking the time to report this bug and helping to make
> Ubuntu better. It seems that your bug report is not filed about a
> specific source package though, rather it is just filed against Ubuntu
> in general. It is important that bug reports be filed about source
> packages so that people interested in the package can find the bugs
> about it. You can find some hints about determining what package your
> bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage.
> You might also ask for help in the #ubuntu-bugs irc channel on Freenode.
>
> To change the source package that this bug is filed about visit
> https://bugs.launchpad.net/ubuntu/+bug/1878007/+editstatus and add the
> package name in the text box next to the word Package.
>
> [This is an automated message. I apologize if it reached you
> inappropriately; please just reply to this message indicating so.]
>
> ** Tags added: bot-comment
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1878007
>
> Title:
> Ubuntu 20.04 freeze on Dell inspiron 7373 when screen is turned off
>
> Status in Ubuntu:
> New
>
> Bug description:
> This issue is happening with Ubuntu 18.04 and 20.04 in a Dell Inspiron
> 7373. When the screen is turned off (so, the suspend or screen lock
> features are affected), the system freeze and I need to force the
> laptop turn off and on again. There are some cases when it turn off
> the screen without issues, but most of the time it freezes. Even
> "SysRq REISUB" does not work for rebooting when system crash. I can
> reproduce the issue using `xset dpms force off`.
>
> Initially this bug report was filled thinking it was a suspend issue:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1832144
>
> Syslog or systemd journal does not provide any error information about
> the crash.
>
> "lsb_release -rd" output:
> Description: Ubuntu 20.04 LTS
> Release: 20.04
>
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>