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Bug #1816947
Comment #0

Comment 0 for bug 1816947

Revision history for this message

opensas (opensas) wrote on 2019-02-21: Touchpad not working after last apt-get upgrade

already filed at: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/1096046

check: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/1096046/comments/33

affects: xserver-xorg-input-synaptics (Ubuntu)

The bug is marked expired an low priority, but it really prevents me from using ubuntu or any other distro based on it on my machine. Please reopen it!

the bug has been successfully reproduced on my machine using the latest daily build

---

$ lspci -v
00:00.0 Host bridge: Intel Corporation 2nd Generation Core Processor Family DRAM Controller (rev 09)
Subsystem: Dell 2nd Generation Core Processor Family DRAM Controller
Flags: bus master, fast devsel, latency 0
Capabilities: <access denied>

00:02.0 VGA compatible controller: Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller (rev 09) (prog-if 00 [VGA controller])
Subsystem: Dell 2nd Generation Core Processor Family Integrated Graphics Controller
Flags: bus master, fast devsel, latency 0, IRQ 30
Memory at f0000000 (64-bit, non-prefetchable) [size=4M]
Memory at e0000000 (64-bit, prefetchable) [size=256M]
I/O ports at 2000 [size=64]
[virtual] Expansion ROM at 000c0000 [disabled] [size=128K]
Capabilities: <access denied>
Kernel driver in use: i915
Kernel modules: i915

00:16.0 Communication controller: Intel Corporation 6 Series/C200 Series Chipset Family MEI Controller #1 (rev 04)
Subsystem: Dell 6 Series/C200 Series Chipset Family MEI Controller
Flags: bus master, fast devsel, latency 0, IRQ 31
Memory at f0605000 (64-bit, non-prefetchable) [size=16]
Capabilities: <access denied>
Kernel driver in use: mei_me
Kernel modules: mei_me

00:1a.0 USB controller: Intel Corporation 6 Series/C200 Series Chipset Family USB Enhanced Host Controller #2 (rev 05) (prog-if 20 [EHCI])
Subsystem: Dell 6 Series/C200 Series Chipset Family USB Enhanced Host Controller
Flags: bus master, medium devsel, latency 0, IRQ 16
Memory at f060a000 (32-bit, non-prefetchable) [size=1K]
Capabilities: <access denied>
Kernel driver in use: ehci-pci

00:1b.0 Audio device: Intel Corporation 6 Series/C200 Series Chipset Family High Definition Audio Controller (rev 05)
Subsystem: Dell 6 Series/C200 Series Chipset Family High Definition Audio Controller
Flags: bus master, fast devsel, latency 0, IRQ 33
Memory at f0600000 (64-bit, non-prefetchable) [size=16K]
Capabilities: <access denied>
Kernel driver in use: snd_hda_intel
Kernel modules: snd_hda_intel

00:1c.0 PCI bridge: Intel Corporation 6 Series/C200 Series Chipset Family PCI Express Root Port 1 (rev b5) (prog-if 00 [Normal decode])
Flags: fast devsel, IRQ 16
Bus: primary=00, secondary=01, subordinate=01, sec-latency=0
Capabilities: <access denied>
Kernel driver in use: pcieport

00:1c.1 PCI bridge: Intel Corporation 6 Series/C200 Series Chipset Family PCI Express Root Port 2 (rev b5) (prog-if 00 [Normal decode])
Flags: bus master, fast devsel, latency 0, IRQ 17
Bus: primary=00, secondary=02, subordinate=02, sec-latency=0
Memory behind bridge: f0500000-f05fffff
Capabilities: <access denied>
Kernel driver in use: pcieport

00:1c.3 PCI bridge: Intel Corporation 6 Series/C200 Series Chipset Family PCI Express Root Port 4 (rev b5) (prog-if 00 [Normal decode])
Flags: bus master, fast devsel, latency 0, IRQ 19
Bus: primary=00, secondary=03, subordinate=03, sec-latency=0
Memory behind bridge: f0400000-f04fffff
Capabilities: <access denied>
Kernel driver in use: pcieport

00:1d.0 USB controller: Intel Corporation 6 Series/C200 Series Chipset Family USB Enhanced Host Controller #1 (rev 05) (prog-if 20 [EHCI])
Subsystem: Dell 6 Series/C200 Series Chipset Family USB Enhanced Host Controller
Flags: bus master, medium devsel, latency 0, IRQ 23
Memory at f0609000 (32-bit, non-prefetchable) [size=1K]
Capabilities: <access denied>
Kernel driver in use: ehci-pci

00:1f.0 ISA bridge: Intel Corporation QS67 Express Chipset LPC Controller (rev 05)
Subsystem: Dell QS67 Express Chipset Family LPC Controller
Flags: bus master, medium devsel, latency 0
Capabilities: <access denied>
Kernel driver in use: lpc_ich
Kernel modules: lpc_ich

00:1f.2 SATA controller: Intel Corporation 6 Series/C200 Series Chipset Family 6 port Mobile SATA AHCI Controller (rev 05) (prog-if 01 [AHCI 1.0])
Subsystem: Dell 6 Series/C200 Series Chipset Family 6 port Mobile SATA AHCI Controller
Flags: bus master, 66MHz, medium devsel, latency 0, IRQ 29
I/O ports at 2088 [size=8]
I/O ports at 2094 [size=4]
I/O ports at 2080 [size=8]
I/O ports at 2090 [size=4]
I/O ports at 2060 [size=32]
Memory at f0608000 (32-bit, non-prefetchable) [size=2K]
Capabilities: <access denied>
Kernel driver in use: ahci
Kernel modules: ahci

00:1f.3 SMBus: Intel Corporation 6 Series/C200 Series Chipset Family SMBus Controller (rev 05)
Subsystem: Dell 6 Series/C200 Series Chipset Family SMBus Controller
Flags: medium devsel, IRQ 9
Memory at f0604000 (64-bit, non-prefetchable) [size=256]
I/O ports at efa0 [size=32]
Kernel modules: i2c_i801

02:00.0 Network controller: Intel Corporation Centrino Advanced-N 6230 [Rainbow Peak] (rev 34)
Subsystem: Intel Corporation Centrino Advanced-N 6230 AGN
Flags: bus master, fast devsel, latency 0, IRQ 32
Memory at f0500000 (64-bit, non-prefetchable) [size=8K]
Capabilities: <access denied>
Kernel driver in use: iwlwifi
Kernel modules: iwlwifi

03:00.0 USB controller: Fresco Logic FL1009 USB 3.0 Host Controller (rev 02) (prog-if 30 [XHCI])
Subsystem: Dell FL1009 USB 3.0 Host Controller
Flags: bus master, fast devsel, latency 0, IRQ 19
Memory at f0400000 (64-bit, non-prefetchable) [size=64K]
Memory at f0410000 (64-bit, non-prefetchable) [size=4K]
Memory at f0411000 (64-bit, non-prefetchable) [size=4K]
Capabilities: <access denied>
Kernel driver in use: xhci_hcd

---

$ uname -a
Linux ubuntu 4.18.0-11-generic #12-Ubuntu SMP Tue Oct 23 19:22:37 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux

ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: xorg 1:7.7+19ubuntu8
ProcVersionSignature: Ubuntu 4.18.0-11.12-generic 4.18.12
Uname: Linux 4.18.0-11-generic x86_64
ApportVersion: 2.20.10-0ubuntu19
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperVersion: 1.402
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Thu Feb 21 02:56:45 2019
DistUpgraded: Fresh install
DistroCodename: disco
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller [8086:0116] (rev 09) (prog-if 00 [VGA controller])
Subsystem: Dell 2nd Generation Core Processor Family Integrated Graphics Controller [1028:052e]
LiveMediaBuild: Ubuntu 19.04 "Disco Dingo" - Alpha amd64 (20190203)
MachineType: Dell Inc. Dell System XPS L321X
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=C.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: file=/cdrom/preseed/username.seed boot=casper initrd=/casper/initrd quiet splash --- maybe-ubiquity
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/27/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A01
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnDellInc.:bvrA01:bd12/27/2011:svnDellInc.:pnDellSystemXPSL321X:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct8:cvr0.1:
dmi.product.family: HuronRiver System
dmi.product.name: Dell System XPS L321X
dmi.product.sku: System SKUNumber
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.97-1
version.libgl1-mesa-dri: libgl1-mesa-dri 18.3.2-1ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.3-1ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20180925-2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

already filed at: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/1096046

check: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/1096046/comments/33

affects: xserver-xorg-input-synaptics (Ubuntu)

The bug is marked expired an low priority, but it really prevents me from using ubuntu or any other distro based on it on my machine. Please reopen it!

the bug has been successfully reproduced on my machine using the latest daily build

---

$ lspci -v
00:00.0 Host bridge: Intel Corporation 2nd Generation Core Processor Family DRAM Controller (rev 09)
	Subsystem: Dell 2nd Generation Core Processor Family DRAM Controller
	Flags: bus master, fast devsel, latency 0
	Capabilities: <access denied>

00:02.0 VGA compatible controller: Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller (rev 09) (prog-if 00 [VGA controller])
	Subsystem: Dell 2nd Generation Core Processor Family Integrated Graphics Controller
	Flags: bus master, fast devsel, latency 0, IRQ 30
	Memory at f0000000 (64-bit, non-prefetchable) [size=4M]
	Memory at e0000000 (64-bit, prefetchable) [size=256M]
	I/O ports at 2000 [size=64]
	[virtual] Expansion ROM at 000c0000 [disabled] [size=128K]
	Capabilities: <access denied>
	Kernel driver in use: i915
	Kernel modules: i915

00:16.0 Communication controller: Intel Corporation 6 Series/C200 Series Chipset Family MEI Controller #1 (rev 04)
	Subsystem: Dell 6 Series/C200 Series Chipset Family MEI Controller
	Flags: bus master, fast devsel, latency 0, IRQ 31
	Memory at f0605000 (64-bit, non-prefetchable) [size=16]
	Capabilities: <access denied>
	Kernel driver in use: mei_me
	Kernel modules: mei_me

00:1a.0 USB controller: Intel Corporation 6 Series/C200 Series Chipset Family USB Enhanced Host Controller #2 (rev 05) (prog-if 20 [EHCI])
	Subsystem: Dell 6 Series/C200 Series Chipset Family USB Enhanced Host Controller
	Flags: bus master, medium devsel, latency 0, IRQ 16
	Memory at f060a000 (32-bit, non-prefetchable) [size=1K]
	Capabilities: <access denied>
	Kernel driver in use: ehci-pci

00:1b.0 Audio device: Intel Corporation 6 Series/C200 Series Chipset Family High Definition Audio Controller (rev 05)
	Subsystem: Dell 6 Series/C200 Series Chipset Family High Definition Audio Controller
	Flags: bus master, fast devsel, latency 0, IRQ 33
	Memory at f0600000 (64-bit, non-prefetchable) [size=16K]
	Capabilities: <access denied>
	Kernel driver in use: snd_hda_intel
	Kernel modules: snd_hda_intel

00:1c.0 PCI bridge: Intel Corporation 6 Series/C200 Series Chipset Family PCI Express Root Port 1 (rev b5) (prog-if 00 [Normal decode])
	Flags: fast devsel, IRQ 16
	Bus: primary=00, secondary=01, subordinate=01, sec-latency=0
	Capabilities: <access denied>
	Kernel driver in use: pcieport

00:1c.1 PCI bridge: Intel Corporation 6 Series/C200 Series Chipset Family PCI Express Root Port 2 (rev b5) (prog-if 00 [Normal decode])
	Flags: bus master, fast devsel, latency 0, IRQ 17
	Bus: primary=00, secondary=02, subordinate=02, sec-latency=0
	Memory behind bridge: f0500000-f05fffff
	Capabilities: <access denied>
	Kernel driver in use: pcieport

00:1c.3 PCI bridge: Intel Corporation 6 Series/C200 Series Chipset Family PCI Express Root Port 4 (rev b5) (prog-if 00 [Normal decode])
	Flags: bus master, fast devsel, latency 0, IRQ 19
	Bus: primary=00, secondary=03, subordinate=03, sec-latency=0
	Memory behind bridge: f0400000-f04fffff
	Capabilities: <access denied>
	Kernel driver in use: pcieport

00:1d.0 USB controller: Intel Corporation 6 Series/C200 Series Chipset Family USB Enhanced Host Controller #1 (rev 05) (prog-if 20 [EHCI])
	Subsystem: Dell 6 Series/C200 Series Chipset Family USB Enhanced Host Controller
	Flags: bus master, medium devsel, latency 0, IRQ 23
	Memory at f0609000 (32-bit, non-prefetchable) [size=1K]
	Capabilities: <access denied>
	Kernel driver in use: ehci-pci

00:1f.0 ISA bridge: Intel Corporation QS67 Express Chipset LPC Controller (rev 05)
	Subsystem: Dell QS67 Express Chipset Family LPC Controller
	Flags: bus master, medium devsel, latency 0
	Capabilities: <access denied>
	Kernel driver in use: lpc_ich
	Kernel modules: lpc_ich

00:1f.2 SATA controller: Intel Corporation 6 Series/C200 Series Chipset Family 6 port Mobile SATA AHCI Controller (rev 05) (prog-if 01 [AHCI 1.0])
	Subsystem: Dell 6 Series/C200 Series Chipset Family 6 port Mobile SATA AHCI Controller
	Flags: bus master, 66MHz, medium devsel, latency 0, IRQ 29
	I/O ports at 2088 [size=8]
	I/O ports at 2094 [size=4]
	I/O ports at 2080 [size=8]
	I/O ports at 2090 [size=4]
	I/O ports at 2060 [size=32]
	Memory at f0608000 (32-bit, non-prefetchable) [size=2K]
	Capabilities: <access denied>
	Kernel driver in use: ahci
	Kernel modules: ahci

00:1f.3 SMBus: Intel Corporation 6 Series/C200 Series Chipset Family SMBus Controller (rev 05)
	Subsystem: Dell 6 Series/C200 Series Chipset Family SMBus Controller
	Flags: medium devsel, IRQ 9
	Memory at f0604000 (64-bit, non-prefetchable) [size=256]
	I/O ports at efa0 [size=32]
	Kernel modules: i2c_i801

02:00.0 Network controller: Intel Corporation Centrino Advanced-N 6230 [Rainbow Peak] (rev 34)
	Subsystem: Intel Corporation Centrino Advanced-N 6230 AGN
	Flags: bus master, fast devsel, latency 0, IRQ 32
	Memory at f0500000 (64-bit, non-prefetchable) [size=8K]
	Capabilities: <access denied>
	Kernel driver in use: iwlwifi
	Kernel modules: iwlwifi

03:00.0 USB controller: Fresco Logic FL1009 USB 3.0 Host Controller (rev 02) (prog-if 30 [XHCI])
	Subsystem: Dell FL1009 USB 3.0 Host Controller
	Flags: bus master, fast devsel, latency 0, IRQ 19
	Memory at f0400000 (64-bit, non-prefetchable) [size=64K]
	Memory at f0410000 (64-bit, non-prefetchable) [size=4K]
	Memory at f0411000 (64-bit, non-prefetchable) [size=4K]
	Capabilities: <access denied>
	Kernel driver in use: xhci_hcd

---

$ uname -a
Linux ubuntu 4.18.0-11-generic #12-Ubuntu SMP Tue Oct 23 19:22:37 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux

ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: xorg 1:7.7+19ubuntu8
ProcVersionSignature: Ubuntu 4.18.0-11.12-generic 4.18.12
Uname: Linux 4.18.0-11-generic x86_64
ApportVersion: 2.20.10-0ubuntu19
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperVersion: 1.402
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Thu Feb 21 02:56:45 2019
DistUpgraded: Fresh install
DistroCodename: disco
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
 Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller [8086:0116] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: Dell 2nd Generation Core Processor Family Integrated Graphics Controller [1028:052e]
LiveMediaBuild: Ubuntu 19.04 "Disco Dingo" - Alpha amd64 (20190203)
MachineType: Dell Inc. Dell System XPS L321X
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=C.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: file=/cdrom/preseed/username.seed boot=casper initrd=/casper/initrd quiet splash --- maybe-ubiquity
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/27/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A01
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnDellInc.:bvrA01:bd12/27/2011:svnDellInc.:pnDellSystemXPSL321X:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct8:cvr0.1:
dmi.product.family: HuronRiver System
dmi.product.name: Dell System XPS L321X
dmi.product.sku: System SKUNumber
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.97-1
version.libgl1-mesa-dri: libgl1-mesa-dri 18.3.2-1ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.3-1ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20180925-2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

Ubuntulinux package

Comment 0 for bug 1816947

Ubuntu
linux package