Comment 3 for bug 1884396

Hello Daniel!

I had one extension active (User Theme) for getting the dark theme truly
dark everywhere.
I checked top and it is gnome + shell that push the cpu up to over 80% -
but only in short
bursts.
I made two journal files just in case - I'll attach them.

Thank you so much for your help!
If there is anything more I can do to help out, please let me know

Kind regards
Jofen Kihlstrom

On Mon, 22 Jun 2020 at 08:01, Daniel van Vugt <email address hidden>
wrote:

> Please:
>
> 1. Run the 'Extensions' app and check you don't have any non-Ubuntu
> extensions enabled. If you do then please turn them off.
>
> 2. Immediately after the next freeze please run:
>
> journalctl -b0 > journal.txt
>
> and then attach the resulting file here.
>
> 3. Also leave 'top' running in a Terminal window and tell us if any
> process is using high CPU, particularly around the time of a freeze.
>
>
> ** Package changed: xorg (Ubuntu) => gnome-shell (Ubuntu)
>
> ** Changed in: gnome-shell (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1884396
>
> Title:
> Ubuntu freezing intermittently
>
> Status in gnome-shell package in Ubuntu:
> Incomplete
>
> Bug description:
> I had similar issues when 20.04 was released, then it disappeared with
> an upgrade - but sadly it's back. I have short intermittent freezings
> of the OS. About every 15-30 seconds Ubunut freezes for a second or
> two. Eg when writing this description, the OS freezes every second
> word. When the freeze goes away the OS is snappy. I have tried
> switching between Wayland and Xorg - but the problem persists. If I
> write something when it freezes up the last
> chhhhhhhhhhhhhhhhhhhhhhhhhhhhharacter will be replicated many times -
> like what happened jusssssssssssssssssssssssssssssssst now. This
> problem did not show up in ubuntu 18.04 through 19.10. Hope U can
> fix this soon - using my laptop in unbearable.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.04
> Package: xorg 1:7.7+19ubuntu14
> ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41
> Uname: Linux 5.4.0-37-generic x86_64
> ApportVersion: 2.20.11-0ubuntu27.3
> Architecture: amd64
> BootLog: Error: [Errno 13] Åtkomst nekas: '/var/log/boot.log'
> CasperMD5CheckResult: skip
> CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
> CompositorRunning: None
> CurrentDesktop: ubuntu:GNOME
> Date: Sat Jun 20 23:54:52 2020
> DistUpgraded: Fresh install
> DistroCodename: focal
> DistroVariant: ubuntu
> DkmsStatus: evdi, 1.7.0, 5.4.0-33-generic, x86_64: installed
> ExtraDebuggingInterest: Yes, if not too technical
> GraphicsCard:
> Intel Corporation UHD Graphics 620 [8086:5917] (rev 07) (prog-if 00
> [VGA controller])
> Subsystem: Huawei Technologies Co., Ltd. UHD Graphics 620 [19e5:3e04]
> InstallationDate: Installed on 2020-05-12 (38 days ago)
> InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64
> (20200423)
> Lsusb:
> Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
> Bus 001 Device 003: ID 05c8:03c0 Cheng Uei Precision Industry Co., Ltd
> (Foxlink) HD Camera
> Bus 001 Device 002: ID 8087:0a2b Intel Corp.
> Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> MachineType: HUAWEI MACH-WX9
> ProcEnviron:
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=sv_SE.UTF-8
> SHELL=/bin/bash
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic
> root=UUID=a2cbbb7f-c619-418a-a98f-9a9cc31b42fa ro quiet splash vt.handoff=7
> SourcePackage: xorg
> Symptom: display
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 03/15/2019
> dmi.bios.vendor: HUAWEI
> dmi.bios.version: 1.28
> dmi.board.name: MACH-WX9-PCB
> dmi.board.vendor: HUAWEI
> dmi.board.version: M13
> dmi.chassis.type: 10
> dmi.chassis.vendor: HUAWEI
> dmi.chassis.version: M13
> dmi.modalias:
> dmi:bvnHUAWEI:bvr1.28:bd03/15/2019:svnHUAWEI:pnMACH-WX9:pvrM13:rvnHUAWEI:rnMACH-WX9-PCB:rvrM13:cvnHUAWEI:ct10:cvrM13:
> dmi.product.family: MateBook X
> dmi.product.name: MACH-WX9
> dmi.product.sku: C189
> dmi.product.version: M13
> dmi.sys.vendor: HUAWEI
> version.compiz: compiz N/A
> version.libdrm2: libdrm2 2.4.101-2
> version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1
> version.libgl1-mesa-glx: libgl1-mesa-glx N/A
> version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.1
> version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
> version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
> version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.99.917+git20200226-1
> version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
>
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>
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>