Ubuntu freezing intermittently when the mega.nz appindicator is loaded
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Ubuntu AppIndicators |
Unknown
|
Unknown
|
|||
gnome-shell-extension-appindicator (Ubuntu) |
Fix Released
|
High
|
Marco Trevisan (Treviño) | ||
Focal |
Fix Released
|
High
|
Marco Trevisan (Treviño) |
Bug Description
[ Impact ]
Indicators using (big) pixmap icons cause the shell to use a lot of CPU computation, which interfere with user experience
[ Test case ]
- Install mega client from https:/
- Run it in ubuntu and ensure it doesn't block the UI while syncing
(but even opening/closing the app should be enough to trigger
Alternatively use this test tool:
https:/
Launch it with `gjs` and select the 'Crazy icons updates' menu item:
- The shell should not hang
[ Regression potential ]
Icon updates may be late or not apply immediately (or at all).
In general there has been a refactor of the iconCache, so internally it may happen that we load an icon more times, or that there could be an increase in RAM usage as per missing garbage collecting of it.
----
I had similar issues when 20.04 was released, then it disappeared with an upgrade - but sadly it's back. I have short intermittent freezings of the OS. About every 15-30 seconds Ubunut freezes for a second or two. Eg when writing this description, the OS freezes every second word. When the freeze goes away the OS is snappy. I have tried switching between Wayland and Xorg - but the problem persists. If I write something when it freezes up the last chhhhhhhhhhhhhh
ProblemType: BugDistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSign
Uname: Linux 5.4.0-37-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.3
Architecture: amd64
BootLog: Error: [Errno 13] Åtkomst nekas: '/var/log/boot.log'
CasperMD5CheckR
CompizPlugins: No value set for `/apps/
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Sat Jun 20 23:54:52 2020
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
DkmsStatus: evdi, 1.7.0, 5.4.0-33-generic, x86_64: installed
ExtraDebuggingI
GraphicsCard:
Intel Corporation UHD Graphics 620 [8086:5917] (rev 07) (prog-if 00 [VGA controller])
Subsystem: Huawei Technologies Co., Ltd. UHD Graphics 620 [19e5:3e04]
InstallationDate: Installed on 2020-05-12 (38 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 05c8:03c0 Cheng Uei Precision Industry Co., Ltd (Foxlink) HD Camera
Bus 001 Device 002: ID 8087:0a2b Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: HUAWEI MACH-WX9
ProcEnviron:
PATH=(custom, no user)
XDG_RUNTIME_
LANG=sv_SE.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/15/2019
dmi.bios.vendor: HUAWEI
dmi.bios.version: 1.28
dmi.board.name: MACH-WX9-PCB
dmi.board.vendor: HUAWEI
dmi.board.version: M13
dmi.chassis.type: 10
dmi.chassis.vendor: HUAWEI
dmi.chassis.
dmi.modalias: dmi:bvnHUAWEI:
dmi.product.family: MateBook X
dmi.product.name: MACH-WX9
dmi.product.sku: C189
dmi.product.
dmi.sys.vendor: HUAWEI
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.101-2
version.
version.
version.
version.
version.
version.
version.
Changed in gnome-shell-extension-appindicator (Ubuntu): | |
assignee: | nobody → Marco Trevisan (Treviño) (3v1n0) |
Changed in gnome-shell-extension-appindicator (Ubuntu Focal): | |
assignee: | nobody → Marco Trevisan (Treviño) (3v1n0) |
importance: | Undecided → Low |
description: | updated |
Changed in gnome-shell-extension-appindicator (Ubuntu): | |
importance: | Low → High |
Changed in gnome-shell-extension-appindicator (Ubuntu Focal): | |
importance: | Low → High |
status: | New → In Progress |
description: | updated |
no longer affects: | gnome-shell-extension-appindicator |
Please:
1. Run the 'Extensions' app and check you don't have any non-Ubuntu extensions enabled. If you do then please turn them off.
2. Immediately after the next freeze please run:
journalctl -b0 > journal.txt
and then attach the resulting file here.
3. Also leave 'top' running in a Terminal window and tell us if any process is using high CPU, particularly around the time of a freeze.