Ubuntu

Plug'n'print fails - HP LaserJet 1018 doesn't print anything

Reported by Dmitry on 2009-11-28
46
This bug affects 8 people
Affects Status Importance Assigned to Milestone
foo2zjs
New
Undecided
Unassigned
cups (Ubuntu)
Undecided
Unassigned
Declined for Maverick by Sebastien Bacher

Bug Description

Using Release: 9.10
Using Cups 1.4.1

I was trying to print a test page, it was put into the printer queue, but nothing happens next. The task sits in the queue for a long time.

Before this bug I experienced the problem that the task quickly disappeared from the queue. Then I had the similar problem as https://bugs.launchpad.net/ubuntu/+source/cups/+bug/450513

Reinstalling printer was done as described here: http://foo2zjs.rkkda.com/.

After reinstalling the printer I have what I've described.

Dmitry (dmanosov) wrote :

I've just found out that if I run a virtual machine with Windows XP on it, I can print from there. This of course can be a kind of solution of the problem, but not very convenient.

Brian Murray (brian-murray) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bugs/FindRightPackage. I have classified this bug as a bug in cups.

When reporting bugs in the future please use apport, either via the appropriate application's "Help -> Report a Problem" menu or using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

affects: ubuntu → cups (Ubuntu)
Changed in cups (Ubuntu):
status: New → Incomplete
Brian Murray (brian-murray) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal:

apport-collect 489750

This will help us to find and resolve the problem. Bear in mind that you may need to install the python-launchpadlib package from the universe repository. Additionally, when prompted to give apport-collect permissions for Launchpad you will need to give it at least the ability to "Change Non-Private" data as it will be adding information to your bug report. Thanks in advance!

Architecture: i386
DistroRelease: Ubuntu 9.10
Lpstat: device for HP-LaserJet-1018: hp:/usb/HP_LaserJet_1018?serial=KP2ZQNM
MachineType: System manufacturer P5Q SE/R
NonfreeKernelModules: nvidia
Package: cups 1.4.1-5ubuntu2.1
PackageArchitecture: i386
Papersize: a4
PpdFiles: HP-LaserJet-1018: HP LaserJet 1018 Foomatic/foo2zjs (recommended)
ProcCmdLine: root=UUID=41b0d9d4-8747-4b78-8541-a6fea144015e ro quiet splash
ProcEnviron:
 SHELL=/bin/bash
 LANG=ru_RU.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-16.53-generic
Uname: Linux 2.6.31-16-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 08/12/2008
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0501
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P5Q SE/R
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0501:bd08/12/2008:svnSystemmanufacturer:pnP5QSE/R:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5QSE/R:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: P5Q SE/R
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

Changed in cups (Ubuntu):
status: Incomplete → New
tags: added: apport-collected
Rolf Leggewie (r0lf) wrote :

may be a dupe of bug 487546

Still issue in Lucid.

summary: - hp laserjet 1018 doesn't print anything
+ Plug'n'print fails - HP LaserJet 1018 doesn't print anything

To whom it may concern:
I am no longer using Hardy Heron, and my HP Laserjet 1018 has been
replaced. You can remove me from the technical notice list.
Thank you

On Wed, 2010-06-30 at 17:58 +0000, RussianNeuroMancer wrote:
> Still issue in Lucid.
>
> ** Also affects: foo2zjs
> Importance: Undecided
> Status: New
>
> ** Summary changed:
>
> - hp laserjet 1018 doesn't print anything
> + Plug'n'print fails - HP LaserJet 1018 doesn't print anything
>

ethayer, you must unsubscribe from bug 312775 to stop getting notification. This you have to do by yourself. I cannot do it for you.

Thank you, Till. I've unsubbed myself.

On Fri, 2011-01-07 at 21:15 +0000, Till Kamppeter wrote:
> ethayer, you must unsubscribe from bug 312775 to stop getting
> notification. This you have to do by yourself. I cannot do it for you.
>

Still issue in Oneiric. Discription of the bug is still the same but there is sometimes useful workaround - power one printer before OS boot up. This workaround work not everytime.

 I was remove old useless logs. New information:
~$ lsusb | grep LaserJet
Bus 001 Device 006: ID 03f0:4117 Hewlett-Packard LaserJet 1018
~$ lpinfo -v | grep LaserJet
direct hp:/usb/HP_LaserJet_1018?serial=KP2QDTZ
direct usb://HP/LaserJet%201018?serial=KP2QDTZ
~$ dmesg | grep ehci
[ 1511.944096] usb 1-6: new high speed USB device number 5 using ehci_hcd
~$ find / -name "*1018*"
/run/udev/links/hplj1018-6
/lib/firmware/hp/sihp1018.dl
/var/cache/cups/HP-LaserJet-1018.pwg3
/var/cache/cups/HP-LaserJet-1018.ipp4
/var/cache/cups/HP-LaserJet-1018.data
/dev/hplj1018-6
/etc/cups/ppd/HP-LaserJet-1018.ppd
/usr/share/hplip/data/firmware/hp_laserjet_1018.fw.gz
/usr/sbin/hplj1018

udevlog:
UDEV [26.630558] add /devices/pci0000:00/0000:00:1d.7/usb1/1-6 (usb)
UDEV_LOG=3
ACTION=add
DEVPATH=/devices/pci0000:00/0000:00:1d.7/usb1/1-6
SUBSYSTEM=usb
DEVNAME=/dev/bus/usb/001/003
DEVTYPE=usb_device
DRIVER=usb
PRODUCT=3f0/4117/100
TYPE=0/0/0
BUSNUM=001
DEVNUM=003
SEQNUM=1446
ID_HPLIP=1
ID_VENDOR=Hewlett-Packard
ID_VENDOR_ENC=Hewlett-Packard
ID_VENDOR_ID=03f0
ID_MODEL=HP_LaserJet_1018
ID_MODEL_ENC=HP\x20LaserJet\x201018
ID_MODEL_ID=4117
ID_REVISION=0100
ID_SERIAL=Hewlett-Packard_HP_LaserJet_1018_KP2QDTZ
ID_SERIAL_SHORT=KP2QDTZ
ID_BUS=usb
ID_USB_INTERFACES=:070102:
hp_model=HP LaserJet 1018
hp_test=yes
MAJOR=189
MINOR=2
DEVLINKS=/dev/hplj1018-6
TAGS=:udev-acl:

UDEV [26.638932] add /devices/pci0000:00/0000:00:1d.7/usb1/1-6/1-6:1.0 (usb)
UDEV_LOG=3
ACTION=add
DEVPATH=/devices/pci0000:00/0000:00:1d.7/usb1/1-6/1-6:1.0
SUBSYSTEM=usb
DEVTYPE=usb_interface
PRODUCT=3f0/4117/100
TYPE=0/0/0
INTERFACE=7/1/2
MODALIAS=usb:v03F0p4117d0100dc00dsc00dp00ic07isc01ip02
SEQNUM=1447
TAGS=:udev-configure-printer:

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