HP Laserjet 1020 gets installed but not printing
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
cups (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
Binary package hint: cups
The HP Laserjet 1020 was identified and ubuntu downloaded hplib and other driver as required and it appeared like a proper installation. But the page is not getting printer though the computer shows as if the page has been processed
ProblemType: Bug
Architecture: i386
CupsErrorLog:
Date: Wed Nov 11 00:58:44 2009
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Lpstat:
device for HP-Color-
device for HP-LaserJet-1020: hp:/usb/
device for HP-LaserJet-3055: dnssd:/
MachineType: Acer TravelMate 5720
Package: cups 1.4.1-5ubuntu2
Papersize: a4
PccardctlIdent:
Socket 0:
no product info available
PccardctlStatus:
Socket 0:
no card
PpdFiles:
HP-LaserJet-1020: HP LaserJet 1020 Foomatic/foo2zjs (recommended)
HP-Color-
HP-LaserJet-3055: HP LaserJet 3055 hpijs, 3.9.8
ProcCmdLine: BOOT_IMAGE=
ProcEnviron:
LANGUAGE=
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcVersionSign
SourcePackage: cups
Uname: Linux 2.6.31-14-generic i686
XsessionErrors:
(gnome-
(gnome-
(polkit-
(nautilus:1890): Eel-CRITICAL **: eel_preferences
(nautilus:2668): Eel-CRITICAL **: eel_preferences
dmi.bios.date: 04/15/2008
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: V1.34
dmi.board.name: Columbia
dmi.board.vendor: Acer
dmi.board.version: Rev
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.
dmi.modalias: dmi:bvnPhoenixT
dmi.product.name: TravelMate 5720
dmi.product.
dmi.sys.vendor: Acer
Reading through one of the bugs posted, I ran 'hp-firmware'. Got the following output acer-laptop: ~$ hp-firmware
preetam@
warning: Qt/PyQt 4 initialization failed.
error: hp-firmware -u/--gui requires Qt4 GUI support. Entering interactive mode.
HP Linux Imaging and Printing System (ver. 3.9.8)
Firmware Download Utility ver. 2.4
Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Using device: hp:/usb/ HP_LaserJet_ 1020?serial= FN0X958
HP Linux Imaging and Printing System (ver. 3.9.8)
System Tray Status Service ver. 2.0
Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
warning: Qt/PyQt 4 initialization failed.
error: hp-systray requires Qt4 GUI and DBus support. Exiting.
warning: Unable to connect to dbus. Is hp-systray running?
Done.
Now the problem is solved
Thank you