Unable to print to Konica Minolta C552DS printer - job history
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
GS-GPL |
Unknown
|
Unknown
|
|||
cups-filters (Ubuntu) |
Fix Released
|
Undecided
|
Unassigned | ||
ghostscript (Ubuntu) |
Fix Released
|
Undecided
|
Unassigned |
Bug Description
I like to do some beta testing on my personal computer. I had the KM C552DS network printer installed and working with Cups 1.5.2 in 12.04; however, after upgrading to 12.10 and cups 1.6.1 the printer does not work. In fact when I send the test page (using ipp://192.
p.s. - I also noticed some corruption in the printer status and I'll add a couple screenshots so that you can see that strange behavior.
From the /var/log/
E [19/Sep/
W [19/Sep/
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W [19/Sep/
ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: cups 1.6.1-0ubuntu6
ProcVersionSign
Uname: Linux 3.5.0-15-generic x86_64
NonfreeKernelMo
ApportVersion: 2.5.2-0ubuntu4
Architecture: amd64
CupsErrorLog:
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Date: Thu Sep 20 08:34:04 2012
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta amd64 (20120301)
Lpstat:
p11-kit: duplicate configured module: gnome-keyring.
device for KMC552DS: ipp://192.
device for ML-2510-Series: usb://Samsung/
MachineType: Dell Inc. XPS M1330
Papersize: letter
PpdFiles:
KMC552DS: KONICA MINOLTA C652SeriesPS(P)
ML-2510-Series: Samsung ML-2510, 2.0.0
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: cups
UpgradeStatus: Upgraded to quantal on 2012-09-18 (1 days ago)
dmi.bios.date: 12/26/2008
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A15
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.
dmi.product.name: XPS M1330
dmi.sys.vendor: Dell Inc.
---
ApportVersion: 2.6.1-0ubuntu1
Architecture: amd64
DistroRelease: Ubuntu 12.10
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta amd64 (20120301)
Lpstat:
device for c552d2: ipp14:/
device for ML-2510-Series: usb://Samsung/
MachineType: Dell Inc. XPS M1330
NonfreeKernelMo
Package: cups 1.6.1-0ubuntu10
PackageArchitec
Papersize: letter
PpdFiles:
ML-2510-Series: Samsung ML-2510, 2.0.0
c552d2: KONICA MINOLTA C652SeriesPS(P)
ProcCmdline: BOOT_IMAGE=
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
Tags: quantal package-
Uname: Linux 3.5.0-17-generic x86_64
UpgradeStatus: Upgraded to quantal on 2012-09-18 (18 days ago)
UserGroups: adm cdrom dip lpadmin mysql plugdev sambashare sudo vboxusers
dmi.bios.date: 12/26/2008
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A15
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.
dmi.product.name: XPS M1330
dmi.sys.vendor: Dell Inc.
description: | updated |
affects: | cups (Ubuntu) → cups-filters (Ubuntu) |
Changed in cups-filters (Ubuntu): | |
status: | Expired → Confirmed |
Changed in ghostscript (Ubuntu): | |
status: | Incomplete → Fix Released |
The upgrade today (perhaps libgtk3.0 - I forget which one seemed to address an issue with network printing) seems to have resolved this issue. I was able to print this morning and the status in the printers window no longer shows corruption. I am still seeing the no history message in the printer feedback at the bottom of the printers window; however, the warning is not showing up in the error log. Looking at the cups error log I am also no longer seeing the error related to cupsfilters.drv. I do continue to receive:
W [21/Sep/ 2012:08: 18:44 -0600] CreateProfile failed: org.freedesktop .ColorManager. AlreadyExists: profile id 'c552ds-Gray..' already exists 2012:08: 18:44 -0600] CreateProfile failed: org.freedesktop .ColorManager. AlreadyExists: profile id 'c552ds-CMYK..' already exists 2012:08: 18:44 -0600] CreateDevice failed: org.freedesktop .ColorManager. AlreadyExists: device id 'cups-c552ds' already exists 2012:08: 18:44 -0600] CreateProfile failed: org.freedesktop .ColorManager. AlreadyExists: profile id 'ML-2510- Series- Gray..' already exists 2012:08: 18:44 -0600] CreateDevice failed: org.freedesktop .ColorManager. AlreadyExists: device id 'cups-ML- 2510-Series' already exists 2012:08: 20:31 -0600] AddProfile failed: org.freedesktop .DBus.Error. UnknownMethod: No such interface `org.freedeskto p.ColorManager' on object at path /org/freedeskto p/ColorManager/ devices/ cups_c552ds 2012:08: 20:31 -0600] AddProfile failed: org.freedesktop .DBus.Error. UnknownMethod: No such interface `org.freedeskto p.ColorManager' on object at path /org/freedeskto p/ColorManager/ devices/ cups_c552ds 2012:08: 20:31 -0600] AddProfile failed: org.freedesktop .DBus.Error. UnknownMethod: No such interface `org.freedeskto p.ColorManager' on object at path /org/freedeskto p/ColorManager/ devices/ cups_ML_ 2510_Series
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but I consider that another issue and it is not preventing me from printing so I'm less concerned about the color manager warnings and would consider them a separate issue. Please feel free to close this issue as resolved by another issue or not a cups bug as appropriate. If the problem re-surfaces I can create another issue.
Peace - Anthony