brother hl-5240 problems after upgrade to quantal
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
ghostscript (Ubuntu) |
Expired
|
Undecided
|
Unassigned |
Bug Description
After upgrading to quantal, my brother hl-5240 laser printer has stopped working properly. Some files will print, but many won't. It doesn't seem to be application specific - some documents in libreoffice work, some don't, some pdfs work, some don't. But a broken file is always broken, no matter what settings I use for the printer.
When it doesn't work, the file is partially printed, but then stops in the middle of a word. The printer then prints another page with an error. Different files sometimes have different errors though. From one PDF, the error was the following:
ERROR:
invalidfont
OFFENDING COMMAND:
Type1BuildGlyph
STACK:
-mark-
-mark-
-mark-
Another file produced this error:
ERROR:
undefined
OFFENDING COMMAND:
....Undefined
STACK:
441
441
441
-mark-
-mark-
-mark-
I tried removing the printer and reinstalling, but nothing changed. I have the brother-
I'm also attaching the captured print job data (following instructions at https:/
I should add that this pdf printed just fine last week before updating, and still works on another computer I tried with an older (11.4, I think) version of ubuntu.
ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: cups 1.6.1-0ubuntu11
ProcVersionSign
Uname: Linux 3.5.0-17-generic i686
ApportVersion: 2.6.1-0ubuntu6
Architecture: i386
Date: Mon Oct 29 18:03:33 2012
KernLog:
Oct 28 09:27:20 scaph kernel: [312800.716554] ata1.00: ACPI cmd f5/00:00:
Oct 28 16:40:42 scaph kernel: [313463.508426] ata1.00: ACPI cmd f5/00:00:
Oct 29 09:21:39 scaph kernel: [336474.932441] ata1.00: ACPI cmd f5/00:00:
Oct 29 15:56:37 scaph kernel: [360174.324145] type=1400 audit(135154059
Oct 29 15:56:37 scaph kernel: [360174.325448] type=1400 audit(135154059
Lpstat:
WARNING: gnome-keyring:: couldn't connect to: /run/user/
device for Brother-
Lsusb:
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: LENOVO 170237U
MarkForUpload: True
Papersize: letter
PccardctlIdent:
Socket 0:
no product info available
PccardctlStatus:
Socket 0:
no card
PpdFiles: Brother-
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: cups
UpgradeStatus: Upgraded to quantal on 2012-10-22 (7 days ago)
dmi.bios.date: 03/31/2011
dmi.bios.vendor: LENOVO
dmi.bios.version: 7BETD8WW (2.19 )
dmi.board.name: 170237U
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.
dmi.modalias: dmi:bvnLENOVO:
dmi.product.name: 170237U
dmi.product.
dmi.sys.vendor: LENOVO
Another type of bad output showed up with another file - in this case, everything printed, but it's a horrible mess. Sections of the image aren't lined up with each other. Attaching a photo of the output (no scanner handy, but this should do to illustrate the issue).
Again, printing with another computer with an older version of ubuntu worked fine. Is there a way to downgrade, until this bug is fixed? It'd be nice to be able to print again....