Comment 4 for bug 1834264

Revision history for this message
pgfan92 (adam-f-music) wrote : Re: [Bug 1834264] Re: PCI/internal sound card not detected

I just launched VirtualBox and it did not work in Windows 7. But I'm not
sure if that's what you wanted. I don't have Windows installed.

On Tue, Jun 25, 2019 at 7:30 PM Hui Wang <email address hidden> wrote:

> [ 47.123101] snd_hda_intel 0000:00:1f.3: CORB reset timeout#1, CORBRP = 0
> [ 47.124615] snd_hda_intel 0000:00:1f.3: no codecs found!
>
> Does your sound work under other OS like windows? we need to confirm it
> is not a HW issue first.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1834264
>
> Title:
> PCI/internal sound card not detected
>
> Status in alsa-driver package in Ubuntu:
> New
>
> Bug description:
> I don't have any sound. I have followed some online instructions that
> have not worked. Please help me. My laptop was working just fine
> until today. I opened it up and there was no sound. If you need
> further information from me, please provide instructions on how to
> obtain it. Thank you.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 18.04
> Package: alsa-base 1.0.25+dfsg-0ubuntu5
> ProcVersionSignature: Ubuntu 4.18.0-22.23~18.04.1-generic 4.18.20
> Uname: Linux 4.18.0-22-generic x86_64
> ApportVersion: 2.20.9-0ubuntu7.6
> Architecture: amd64
> AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq',
> '/dev/snd/timer'] failed with exit code 1:
> CurrentDesktop: ubuntu:GNOME
> Date: Tue Jun 25 18:29:31 2019
> InstallationDate: Installed on 2019-02-18 (127 days ago)
> InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64
> (20190210)
> PackageArchitecture: all
> ProcEnviron:
> TERM=xterm-256color
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> SourcePackage: alsa-driver
> Symptom: audio
> Title: PCI/internal sound card not detected
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 02/23/2018
> dmi.bios.vendor: Insyde
> dmi.bios.version: F.14
> dmi.board.asset.tag: Type2 - Board Asset Tag
> dmi.board.name: 8364
> dmi.board.vendor: HP
> dmi.board.version: 46.23
> dmi.chassis.type: 10
> dmi.chassis.vendor: HP
> dmi.chassis.version: Chassis Version
> dmi.modalias:
> dmi:bvnInsyde:bvrF.14:bd02/23/2018:svnHP:pnHPPavilionLaptop15-cc0xx:pvrType1ProductConfigId:rvnHP:rn8364:rvr46.23:cvnHP:ct10:cvrChassisVersion:
> dmi.product.family: 103C_5335KV HP Pavilion
> dmi.product.name: HP Pavilion Laptop 15-cc0xx
> dmi.product.sku: 1KU13UA#ABA
> dmi.product.version: Type1ProductConfigId
> dmi.sys.vendor: HP
> mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-06-25T18:04:58.293034
>
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>