PCI/internal sound card not detected
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
alsa-driver (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
I don't have any sound. I have followed some online instructions that have not worked. Please help me. My laptop was working just fine until today. I opened it up and there was no sound. If you need further information from me, please provide instructions on how to obtain it. Thank you.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: alsa-base 1.0.25+
ProcVersionSign
Uname: Linux 4.18.0-22-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.6
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CurrentDesktop: ubuntu:GNOME
Date: Tue Jun 25 18:29:31 2019
InstallationDate: Installed on 2019-02-18 (127 days ago)
InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
PackageArchitec
ProcEnviron:
TERM=xterm-
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Title: PCI/internal sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/23/2018
dmi.bios.vendor: Insyde
dmi.bios.version: F.14
dmi.board.
dmi.board.name: 8364
dmi.board.vendor: HP
dmi.board.version: 46.23
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.
dmi.modalias: dmi:bvnInsyde:
dmi.product.family: 103C_5335KV HP Pavilion
dmi.product.name: HP Pavilion Laptop 15-cc0xx
dmi.product.sku: 1KU13UA#ABA
dmi.product.
dmi.sys.vendor: HP
mtime.conffile.
[ 47.123101] snd_hda_intel 0000:00:1f.3: CORB reset timeout#1, CORBRP = 0
[ 47.124615] snd_hda_intel 0000:00:1f.3: no codecs found!
Does your sound work under other OS like windows? we need to confirm it is not a HW issue first.