Comment 9 for bug 1530142

Revision history for this message
John Moulding (sapjsm) wrote : Re: [Bug 1530142] Re: [Inspiron 5559, Realtek ALC255, Speaker, Internal] No sound at all playback write error (DMA or IRQ trouble?)

Hi Vignesh,

try upgrading to 15.10. Solved all my sound problems.

Cheers
John

On 16 March 2016 at 18:45, Vignesh <email address hidden> wrote:

> @Raymond (superquad-vortex2)
> I think I have the same problem. You had mentioned "Your dell need those
> dell pci quriks for alc255". How do I get those
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1530142
>
> Title:
> [Inspiron 5559, Realtek ALC255, Speaker, Internal] No sound at all
> playback write error (DMA or IRQ trouble?)
>
> Status in ALSA driver:
> Unknown
> Status in alsa-driver package in Ubuntu:
> Incomplete
>
> Bug description:
> No sound, either on headphones or internal speakers. Have been all
> over forums, tried every fix I can find. The installation is new, and
> it's on a new Dell 5559.
>
> Sound is not muted, and I believe the settings are correct, but it's
> hard to be sure, as each answer I find seems to have slightly
> differing advice, albeit a lot in common.
>
> Would be really helpful if your best and most complete FAQ answers
> were locked in one place, sorted by Ubuntu release: otherwise there's
> no way to tell which helpful suggestions/solutions are really correct.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 14.04
> Package: alsa-base 1.0.25+dfsg-0ubuntu4
> ProcVersionSignature: Ubuntu 3.13.0-74.118-generic 3.13.11-ckt30
> Uname: Linux 3.13.0-74-generic x86_64
> ApportVersion: 2.14.1-0ubuntu3.19
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: john 2107 F.... pulseaudio
> CurrentDesktop: Unity
> Date: Wed Dec 30 14:25:38 2015
> EcryptfsInUse: Yes
> InstallationDate: Installed on 2015-12-24 (6 days ago)
> InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64
> (20140417)
> PackageArchitecture: all
> SourcePackage: alsa-driver
> Symptom: audio
> Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
> Symptom_AlsaPlaybackTestStderr:
> W r i t e e r r o r : - 5 , I n p u t / o u t p u t e r r o r
> x r u n _ r e c o v e r y f a i l e d : - 5 , I n p u t / o u t p
> u t e r r o r
> T r a n s f e r f a i l e d : I n p u t / o u t p u t e r r o r
> Symptom_Card: Built-in Audio - HDA Intel PCH
> Symptom_DevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: john 2107 F.... pulseaudio
> Symptom_Jack: Speaker, Internal
> Symptom_Type: No sound at all
> Title: [Inspiron 5559, Realtek ALC255, Speaker, Internal] No sound at all
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 09/16/2015
> dmi.bios.vendor: Dell Inc.
> dmi.bios.version: 1.0.6
> dmi.board.name: 0664DJ
> dmi.board.vendor: Dell Inc.
> dmi.board.version: A00
> dmi.chassis.type: 9
> dmi.chassis.vendor: Dell Inc.
> dmi.modalias:
> dmi:bvnDellInc.:bvr1.0.6:bd09/16/2015:svnDellInc.:pnInspiron5559:pvr:rvnDellInc.:rn0664DJ:rvrA00:cvnDellInc.:ct9:cvr:
> dmi.product.name: Inspiron 5559
> dmi.sys.vendor: Dell Inc.
>
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>