recipient address: comma inserted when pressing AltGr

[Sandra Farnedi]

I want to send a message using evolution. When I type the recipient address <email address hidden> I notice a comma followed by a blank character before the @ character, and these two spare characters are inserted every time I press AltGr in my keyboard (italian localisation), I experience this behaviour just in A:(TO:) CC: and CCN: (BCC): fields.
See the attached screen shot

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: evolution 3.2.3-0ubuntu3
ProcVersionSignature: Ubuntu 3.2.0-17.27-generic-pae 3.2.6
Uname: Linux 3.2.0-17-generic-pae i686
ApportVersion: 1.93-0ubuntu2
Architecture: i386
CasperVersion: 1.304
Date: Wed Feb 29 07:23:44 2012
LiveMediaBuild: Edubuntu 12.04 "Precise Pangolin" - Beta i386 (20120228.1)
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=it_IT.UTF-8
 SHELL=/bin/bash
SourcePackage: evolution
UpgradeStatus: No upgrade log present (probably fresh install)

[Ubuntu QA Website (ubuntuqa)]

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/943104

[Fabio Marconi (fabiomarconi)]

Hello
I can reproduce it only by pressing Alt in Ubuntu flavour.
Fabio
---
Ubuntu Bug Squad volunteer triager
http://wiki.ubuntu.com/BugSquad

[Sandra Farnedi (sandra-farnedi-d)]

I forgot to specify that, in the italian keyboard, the @ character is obtained pressing simultaneously the AltGr and the ò key which is located in the same place as ; key in the English USA keyboard

[Sandra Farnedi (sandra-farnedi-d)]

Confirmed in the today (2012-03-01) build

[Sandra Farnedi (sandra-farnedi-d)]

edubuntu - version 2012-03-05. Confirmed.

[Sandra Farnedi (sandra-farnedi-d)]

confirmed in today build: 20120414 - usb live italian localisation - see attachescreen shot

[Sandra Farnedi (sandra-farnedi-d)]

confirmed in 20120419.1 build

[Mathieu Trudel-Lapierre (cyphermox)]

Can this be reproduced in gedit if you were to type the same address the same way?

[Sandra Farnedi (sandra-farnedi-d)]

No problem with gedit. The bug seems to affect just To:, CC:, Bcc:, fields of evolution package. No problem with other mail fields (e.g. gmail). I experienced it with french localisation too.

[MadFranky (madfranky)]

Same problem here, after upgrade from Ubunti 11.10 to 12.04. I'm using a Swiss keyboard layout.

[Mathieu Trudel-Lapierre (cyphermox)]

I can reproduce by pressing Alt, but I think this is normal since that`s being caught by the HUD normally. For anything else, I`d say it`s localization-related. I can`t begin to explain why this would happen only in evolution, but I also know that evolution doesn`t treat AltGr specially.

Also, works for me with French (Canada) to add an "@" which is done with AltGr+2.

[Mathieu Trudel-Lapierre (cyphermox)]

I can't reproduce this with the "Italian" or "French (Swiss)" keyboad mappings either. Anyone can provide me with a different way to try to reproduce this?

Of course, I'm not running on the development release, but I can't see any difference in the keyboard related packages I could think of. I'll get to another Precise machine to test this again.

[bugbot (bugbot)]

We're closing this bug since there has not been a response from the original reporter. However, the issue still exists please feel free to reopen with the requested information. If you're not the original reporter, we'd prefer you file a new bug report.

Some tips:

  * Report X.org bugs via the command: `ubuntu-bug xorg`

  * Test against the latest development Ubuntu. http://cdimage.ubuntu.com/daily-live/
    Bugs marked as affecting the development version tend to get priority attention.

  * The `xdiagnose` utility has functionality for enabling debugging and
    analyzing a few common X problems.

  * Tag your bugs with the Ubuntu versions you have reproduced the issue in.

  * See https://wiki.ubuntu.com/X/Reporting for tips on writing good bug reports.

[MadFranky (madfranky)]

Why close this bug, despite it is not solved?
Is there anything I can do to provide more inforamtion and/or help to solve this bug?

[Sandra Farnedi (sandra-farnedi-d)]

I do NOT agree with expiring this bug. The problem is still present. Easy to reproduce: italian keyboard, press AltGr key and you get ", " (comma followed by a blank character), in the text fields To:, Cc:, Bcc: as again showed in the attached screen shot. Note that using an italian keyboard the @ character is obtained pressing AltGr+ò key.

[MadFranky (madfranky)]

Same behaviour on Swiss keyboard (CH-fr), where the @ character is obtained by pressing "AltGr + 2".

What's interesting: if pressed as first character in the blank To, CC or BCC field, then "AltGR +2" gives a @, correctly.
However, if anything precedes (as in case of an e-mail address, a comma followed by a blank space appear as soon as the AltGr key is pressed.

[Sandra Farnedi (sandra-farnedi-d)]

NOT present in Edubuntu 12.10 "Quantal Quetzal" - Alpha i386 (20120602)

[Sandra Farnedi (sandra-farnedi-d)]

Sorry, it is STILL presesent, I forgot the notice by MadFranky and types @ as the firrst character in the To: Cc: Bcc: fields.

[Wouter Van Eenoo (wouter205)]

Try to follow the steps in this link: http://askubuntu.com/questions/122209/how-do-i-modify-or-disable-the-huds-use-of-the-alt-key. By disabling the shortcut key to show the HUD, I'm now able to hold alt +2 to type @ without adding a ","

[MadFranky (madfranky)]

Hi Wouter

Many, many thanks for the precious link. That solved the problem!
:-)

[Paulo Andres Jara Santibanez (paulojarasantibanez)]

this bug affects to "Evolution" running on Precise 12.04 too, using spanish chile language ( Alt Gr + q is used for @ ) and de error when i try to write a mail address is like this: " name, @server.cl "
anyway, i'm using Unity and cairo-dock, using the link before this bug was solved, but also i'm did it using "ubuntu tweak" and disable HUD at all... of course the bug was gone ...!! thanks to all and Wouter Van Eenoo for the link with the solve :-)

[penalvch (penalvch)]

Sandra Farnedi, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p xserver-xorg-input-evdev REPLACE-WITH-BUG-NUMBER

Please note, given that the information from the prior release is already available, doing this on a release prior to the development one would not be helpful.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

[Tommy_CZ (t-kijas)]

It is still an issue.

[penalvch (penalvch)]

Tommy_CZ, thank you for your comment. So your hardware and problem may be tracked, could you please file a new report by executing the following in a terminal:
ubuntu-bug xorg

Please ensure you have xdiagnose installed, and that you click the Yes button for attaching additional debugging information.

For more on this, please see the official Ubuntu documentation:
Ubuntu X.Org Team, Ubuntu Bug Control, and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

Please note, not filing a new report will delay your problem being addressed as quickly as possible.

Thank you for your understanding.

[Launchpad Janitor (janitor)]

[Expired for xserver-xorg-input-evdev (Ubuntu) because there has been no activity for 60 days.]

[Alexander Klauer (graf-zahl)]

Hi, I can confirm this bug on Ubuntu 13.10 with "German (eliminate dead keys)" keyboard setting. In order to procude the '@' character with a German keyboard, you have to press and hold 'AltGr', then press 'q', the latter being in the same location as on a US keyboard.

[kybernetes (kybernetes)]

Confirm this bug in Ubuntu 14.04 Evolution 3.10.4, Keyboard German (Austria).
For reproduction it is sufficient to press 'Alt Gr' after at least one character in the "To" field. No further keystrike required. Comma and blank appear immediate at keystrike.

[Berenyi Peter (berenyi-peter)]

The same issue exists in Ubuntu 14.04, Evolution 3.10.4 with the Hungarian keyboard layout, where You have to press AltGr + V to get the @ character. If any character is already present in any of the address fields then after pressing AltGr to type the @ immediately a ', ' appears, similarly to clicking back and forth with the mouse between the fields. I.e. some kind of next address autocomplete function is triggered.

[Gerhard Beck (gerhardbeck-de)]

Confirming the bug on Ubuntu 14.10 with German layout.
Do I need to reopen an new report?

[penalvch (penalvch)]

Berenyi Peter, thank you for your comment. So your problem and hardware may be tracked, could you please file a new report by executing the following in a terminal:
ubuntu-bug xorg

Please ensure you have xdiagnose installed, and that you click the Yes button for attaching additional debugging information.

For more on this, please see the official Ubuntu documentation:
Ubuntu X.Org Team, Ubuntu Bug Control, and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

Please note, not filing a new report will delay your problem being addressed as quickly as possible.

As well, please do not announce in this report you created a new bug report.

Thank you for your understanding.

[Launchpad Janitor (janitor)]

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

[Dominique Ramaekers (dominique-ramaekers)]

On 15.04 the problem still occurs. And as of this version of Ubuntu, disabling the HUD short-key as mentioned in #23 doesn't fix it any more.

This bug is bugging me starting from the beginning of Unity desktop!!!

Please could somebody look into this?

[Louis (louis-amhild)]

This bug is still present in Ubuntu 15.10 Wily Werewolf (development branch)

Both alt and altgr produces an unexpected comma character when pressed after other msc. characters in the "to" and "cc" input fields in evolution mail. Using danish keyboard with nodeadkey.

I still haven't been able to reproduce this in any other programs than evolution, so the bug should probably be reported on evolution instead. However I have created a new bug as suggested in #34.

[Louis (louis-amhild)]

Bug #1501004

[Launchpad Janitor (janitor)]

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]