Optiarc IDE DVD RW AD 7173A / nvidia chipset DVD-Read errors

[Felix Krull]

After upgrading from Gutsy to Hardy, reading DVD isn't possible anymore. Writing using K3B (1.0.4/KDE 3.5.9) is OK. Tried new installation: Hardy-Installation-CD (Desktop and Alternate CD) boots into busybox without error-message. Edgy and Gutsy are without any problems.

Tried different BIOS-Settings without success. Maybe this is a similar error to https://bugs.launchpad.net/ubuntu/+source/linux/+bug/213639. There's no difference between kernels 2.26.24-16 and 2.26.24-17.

dmesg after inserting Video-DVD in running Hardy (dmesg-messages after interrupted installation are similar):

[ 304.756850] sr 2:0:0:0: [sr2] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE,SUGGEST_OK
[ 304.756862] sr 2:0:0:0: [sr2] Sense Key : Hardware Error [current]
[ 304.756867] sr 2:0:0:0: [sr2] Add. Sense: Logical unit communication CRC error (Ultra-DMA/32)
[ 304.756873] end_request: I/O error, dev sr2, sector 64
[ 304.756879] Buffer I/O error on device sr2, logical block 8
[ 304.788918] sr 2:0:0:0: [sr2] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE,SUGGEST_OK
[ 304.788929] sr 2:0:0:0: [sr2] Sense Key : Hardware Error [current]
[ 304.788934] sr 2:0:0:0: [sr2] Add. Sense: Logical unit communication CRC error (Ultra-DMA/32)
[ 304.788941] end_request: I/O error, dev sr2, sector 64
[ 304.788947] Buffer I/O error on device sr2, logical block 8
[ 304.874155] sr 2:0:0:0: [sr2] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE,SUGGEST_OK
[ 304.874165] sr 2:0:0:0: [sr2] Sense Key : Hardware Error [current]
[ 304.874171] sr 2:0:0:0: [sr2] Add. Sense: Logical unit communication CRC error (Ultra-DMA/32)
[ 304.874177] end_request: I/O error, dev sr2, sector 112
[ 304.874181] Buffer I/O error on device sr2, logical block 14
[ 304.874187] Buffer I/O error on device sr2, logical block 15
[ 304.874190] Buffer I/O error on device sr2, logical block 16
[ 304.874193] Buffer I/O error on device sr2, logical block 17
[ 304.916960] sr 2:0:0:0: [sr2] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE,SUGGEST_OK
[ 304.916968] sr 2:0:0:0: [sr2] Sense Key : Hardware Error [current]
[ 304.916973] sr 2:0:0:0: [sr2] Add. Sense: Logical unit communication CRC error (Ultra-DMA/32)
[ 304.916977] end_request: I/O error, dev sr2, sector 64
[ 304.948845] sr 2:0:0:0: [sr2] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE,SUGGEST_OK
[ 304.948855] sr 2:0:0:0: [sr2] Sense Key : Hardware Error [current]
[ 304.948860] sr 2:0:0:0: [sr2] Add. Sense: Logical unit communication CRC error (Ultra-DMA/32)
[ 304.948866] end_request: I/O error, dev sr2, sector 64
[ 304.988644] sr 2:0:0:0: [sr2] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE,SUGGEST_OK
[ 304.988654] sr 2:0:0:0: [sr2] Sense Key : Hardware Error [current]
[ 304.988660] sr 2:0:0:0: [sr2] Add. Sense: Logical unit communication CRC error (Ultra-DMA/32)

lspci gives:

00:00.0 Host bridge: nVidia Corporation nForce2 IGP2 (rev c1)
00:00.1 RAM memory: nVidia Corporation nForce2 Memory Controller 1 (rev c1)
00:00.2 RAM memory: nVidia Corporation nForce2 Memory Controller 4 (rev c1)
00:00.3 RAM memory: nVidia Corporation nForce2 Memory Controller 3 (rev c1)
00:00.4 RAM memory: nVidia Corporation nForce2 Memory Controller 2 (rev c1)
00:00.5 RAM memory: nVidia Corporation nForce2 Memory Controller 5 (rev c1)
00:01.0 ISA bridge: nVidia Corporation MCP2A ISA bridge (rev a3)
00:01.1 SMBus: nVidia Corporation MCP2A SMBus (rev a1)
00:02.0 USB Controller: nVidia Corporation MCP2A USB Controller (rev a1)
00:02.1 USB Controller: nVidia Corporation MCP2A USB Controller (rev a1)
00:02.2 USB Controller: nVidia Corporation MCP2A USB Controller (rev a2)
00:04.0 Bridge: nVidia Corporation MCP2A Ethernet Controller (rev a3)
00:06.0 Multimedia audio controller: nVidia Corporation MCP2S AC'97 Audio Controller (rev a1)
00:08.0 PCI bridge: nVidia Corporation MCP2A PCI Bridge (rev a3)
00:09.0 IDE interface: nVidia Corporation MCP2A IDE (rev a3)
00:0b.0 IDE interface: nVidia Corporation nForce2 Serial ATA Controller (rev a3)
00:1e.0 PCI bridge: nVidia Corporation nForce2 AGP (rev c1)
01:00.0 VGA compatible controller: nVidia Corporation NV18 [GeForce4 MX 440SE AGP 8x] (rev a2)
02:06.0 SCSI storage controller: LSI Logic / Symbios Logic 53c810 (rev 23)
02:0a.0 Multimedia controller: Philips Semiconductors SAA7134/SAA7135HL Video Broadcast Decoder (rev 01)

lshal -t gives:

computer
  acpi_CPU1
  computer_alsa_timer
  computer_oss_sequencer_0
  computer_oss_sequencer
  computer_alsa_sequencer
  computer_logicaldev_input_1
  computer_logicaldev_input_0
  computer_logicaldev_input
  pnp_PNP0c01
  pnp_PNP0c02_1
  pnp_PNP0501
    pnp_PNP0501_serial_platform_0
  pnp_PNP0303
  pnp_PNP0c02_0
  pnp_PNP0c02
  pnp_PNPb02f
  pnp_PNP0401
  pnp_PNP0700
  pnp_PNP0c04
  pnp_PNP0800
  pnp_PNP0b00
  pnp_PNP0200
  pnp_PNP0a03
  platform_vga16fb_0
  platform_vesafb_0
  platform_serial8250
  platform_pcspkr
    platform_pcspkr_logicaldev_input
  platform_i8042
    platform_i8042_i8042_KBD_port
      platform_i8042_i8042_KBD_port_logicaldev_input
  platform_floppy_0
    platform_floppy_0_storage_platform_floppy
  platform_eisa_0
  pci_10de_1e8
    pci_10de_182
  pci_10de_8e
  pci_10de_85
    pci_10de_85_scsi_host_0
      pci_10de_85_scsi_host_0_scsi_device_lun0
        storage_model_DVD_RW_AD_7173A
          volume_part_1_size_7646867456
        pci_10de_85_scsi_host_0_scsi_device_lun0_scsi_generic
    pci_10de_85_scsi_host
      pci_10de_85_scsi_host_scsi_device_lun0
        storage_serial_1ATA_Maxtor_6Y080L0_Y2PSMQ0E
          volume_uuid_1ae36aae_86cf_42f1_8504_1bfbc70869fc
          volume_part2_size_1024
          volume_uuid_4f8f3068_c03d_438c_964f_09bd4c90c85f
        pci_10de_85_scsi_host_scsi_device_lun0_scsi_generic
  pci_10de_8b
    pci_1131_7134
      pci_1131_7134_video4linux_0
      pci_1131_7134_video4linux
      pci_1131_7134_sound_card_0
        pci_1131_7134_sound_card_0_alsa_capture_0
        pci_1131_7134_sound_card_0_oss_mixer__1
        pci_1131_7134_sound_card_0_oss_pcm_0_0
        pci_1131_7134_sound_card_0_alsa_control__1
        pci_1131_7134_sound_card_0_oss_pcm_0
      pci_1131_7134_logicaldev_input
    pci_1000_1
      pci_1000_1_scsi_host
        pci_1000_1_scsi_host_scsi_device_lun0_0
          storage_model_CD_Writer__9600
          pci_1000_1_scsi_host_scsi_device_lun0_0_scsi_generic
        pci_1000_1_scsi_host_scsi_device_lun0
          storage_model_CD_ROM_CD_532S
          pci_1000_1_scsi_host_scsi_device_lun0_scsi_generic
  pci_10de_8a
    pci_10de_8a_sound_card_0
      pci_10de_8a_sound_card_0_alsa_playback_2
      pci_10de_8a_sound_card_0_alsa_capture_1
      pci_10de_8a_sound_card_0_alsa_playback_0
      pci_10de_8a_sound_card_0_alsa_capture_0
      pci_10de_8a_sound_card_0_oss_mixer__1
      pci_10de_8a_sound_card_0_oss_pcm_0_0
      pci_10de_8a_sound_card_0_alsa_control__1
      pci_10de_8a_sound_card_0_oss_pcm_0
      pci_10de_8a_sound_card_0_oss_pcm_1
  pci_10de_8c
    net_00_13_8f_db_e2_73
  pci_10de_88
    usb_device_0_0_0000_00_02_2
      usb_device_5e3_606_noserial
        usb_device_5e3_606_noserial_if0
      usb_device_0_0_0000_00_02_2_if0
  pci_10de_87_0
    usb_device_0_0_0000_00_02_1
      usb_device_0_0_0000_00_02_1_if0
  pci_10de_87
    usb_device_0_0_0000_00_02_0
      usb_device_789_2_noserial
        usb_device_789_2_noserial_if0
        usb_device_46d_c50a_noserial
          usb_device_46d_c50a_noserial_if0
            usb_device_46d_c50a_noserial_if0_logicaldev_input
        usb_device_789_1_noserial
          usb_device_789_1_noserial_if0
            usb_device_789_1_noserial_if0_hiddev
      usb_device_0_0_0000_00_02_0_if0
  pci_10de_84
  pci_10de_80
  pci_10de_1ef
  pci_10de_1ec
  pci_10de_1ed
  pci_10de_1ee
  pci_10de_1eb
  pci_10de_1e0

dmidecode gives:

# dmidecode 2.9
SMBIOS 2.3 present.
7 structures occupying 417 bytes.
Table at 0x000FC190.

Handle 0x0000, DMI type 0, 20 bytes
BIOS Information
 Vendor: American Megatrends Inc.
 Version: P1.30
 Release Date: 07/31/2006
 Address: 0xF0000
 Runtime Size: 64 kB
 ROM Size: 512 kB
 Characteristics:
  PCI is supported
  BIOS is upgradeable
  BIOS shadowing is allowed
  Boot from CD is supported
  Selectable boot is supported
  BIOS ROM is socketed
  EDD is supported
  5.25"/1.2 MB floppy services are supported (int 13h)
  3.5"/720 KB floppy services are supported (int 13h)
  3.5"/2.88 MB floppy services are supported (int 13h)
  Print screen service is supported (int 5h)
  8042 keyboard services are supported (int 9h)
  Serial services are supported (int 14h)
  Printer services are supported (int 17h)
  CGA/mono video services are supported (int 10h)
  ACPI is supported
  USB legacy is supported
  AGP is supported
  LS-120 boot is supported
  ATAPI Zip drive boot is supported
  BIOS boot specification is supported

Handle 0x0001, DMI type 1, 25 bytes
System Information
 Manufacturer:
 Product Name: K7NF2-RAID
 Version: 1.00
 Serial Number: 00000000
 UUID: 00020003-0004-0005-0006-000700080009
 Wake-up Type: Power Switch

Handle 0x0002, DMI type 2, 8 bytes
Base Board Information
 Manufacturer:
 Product Name: K7NF2-RAID
 Version: 1.00
 Serial Number: 00000000

Handle 0x0003, DMI type 4, 35 bytes
Processor Information
 Socket Designation: CPU Socket
 Type: Central Processor
 Family: Athlon XP
 Manufacturer: AMD
 ID: 81 06 00 00 FF FB 83 03
 Signature: Family 6, Model 8, Stepping 1
 Flags:
  FPU (Floating-point unit on-chip)
  VME (Virtual mode extension)
  DE (Debugging extension)
  PSE (Page size extension)
  TSC (Time stamp counter)
  MSR (Model specific registers)
  PAE (Physical address extension)
  MCE (Machine check exception)
  CX8 (CMPXCHG8 instruction supported)
  APIC (On-chip APIC hardware supported)
  SEP (Fast system call)
  MTRR (Memory type range registers)
  PGE (Page global enable)
  MCA (Machine check architecture)
  CMOV (Conditional move instruction supported)
  PAT (Page attribute table)
  PSE-36 (36-bit page size extension)
  MMX (MMX technology supported)
  FXSR (Fast floating-point save and restore)
  SSE (Streaming SIMD extensions)
 Version: AMD Athlon(tm) XP 2200+
 Voltage: 3.3 V 2.9 V
 External Clock: 133 MHz
 Max Speed: 1800 MHz
 Current Speed: 1800 MHz
 Status: Populated, Enabled
 Upgrade: Socket A (Socket 462)
 L1 Cache Handle: 0x0004
 L2 Cache Handle: 0x0005
 L3 Cache Handle: Not Provided
 Serial Number: To Be Filled By O.E.M.
 Asset Tag: To Be Filled By O.E.M.
 Part Number: To Be Filled By O.E.M.

Handle 0x0004, DMI type 7, 19 bytes
Cache Information
 Socket Designation: L1-Cache
 Configuration: Enabled, Not Socketed, Level 1
 Operational Mode: Varies With Memory Address
 Location: Internal
 Installed Size: 128 KB
 Maximum Size: 128 KB
 Supported SRAM Types:
  Pipeline Burst
 Installed SRAM Type: Pipeline Burst
 Speed: Unknown
 Error Correction Type: Single-bit ECC
 System Type: Data
 Associativity: 4-way Set-associative

Handle 0x0005, DMI type 7, 19 bytes
Cache Information
 Socket Designation: L2-Cache
 Configuration: Enabled, Not Socketed, Level 2
 Operational Mode: Varies With Memory Address
 Location: Internal
 Installed Size: 256 KB
 Maximum Size: 256 KB
 Supported SRAM Types:
  Pipeline Burst
 Installed SRAM Type: Pipeline Burst
 Speed: Unknown
 Error Correction Type: Single-bit ECC
 System Type: Unified
 Associativity: 4-way Set-associative

Handle 0x0006, DMI type 127, 4 bytes
End Of Table

[Thomas Kluyver (takluyver)]

Do you have all the DVD packages installed from medibuntu? (see https://help.ubuntu.com/community/Medibuntu )

Does this affect all DVDs, or just DVD video? If it affects all DVDs, does it also affect CD-ROMs?

[Felix Krull (llarevo)]

Thanks for your instant reply. Relevant packages I've got installed are

 - libdvdnav4 (0.1.10-0.2)
 - libdvdread3 (0.9.7-8ubuntu1)
 - libdvdcss2 (1.2.9-2medibuntu4)

Should I proof the installation of other packages?

Anyway, the error occurs also while reading the installation-CD's. Booting is possible, but then the error described above occurs. I also tried different media, which are all working in other computers.

[Felix Krull (llarevo)]

Some more information on this:

Trying to mount a CD is sometimes possible via mount -t iso9660 /dev/dvd3 /mnt. Opening /mnt in Nautilus is possible afterwards, it gives a correct directory listing. Anyway, trying to copy the files via drag and drop in Gnome fails with the message:

/mnt/bin/chrome/overlayinfo/browser/content mit fstat(): Input/output error

dmesg gives after these operations:

[ 2133.277659] sr 4:0:0:0: [sr0] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE,SUGGEST_OK
[ 2133.277669] sr 4:0:0:0: [sr0] Sense Key : Hardware Error [current]
[ 2133.277674] sr 4:0:0:0: [sr0] Add. Sense: Logical unit communication CRC error (Ultra-DMA/32)
[ 2133.277680] end_request: I/O error, dev sr0, sector 64
[ 2133.277686] Buffer I/O error on device sr0, logical block 16
[ 2133.277692] Buffer I/O error on device sr0, logical block 17
[ 2133.296852] sr 4:0:0:0: [sr0] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE,SUGGEST_OK
[ 2133.296859] sr 4:0:0:0: [sr0] Sense Key : Hardware Error [current]
[ 2133.296864] sr 4:0:0:0: [sr0] Add. Sense: Logical unit communication CRC error (Ultra-DMA/32)
[ 2133.296869] end_request: I/O error, dev sr0, sector 64
[ 2133.296873] Buffer I/O error on device sr0, logical block 16
[ 2133.296878] Buffer I/O error on device sr0, logical block 17
[ 2133.362401] sr 4:0:0:0: [sr0] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE,SUGGEST_OK
[ 2133.362411] sr 4:0:0:0: [sr0] Sense Key : Hardware Error [current]
[ 2133.362415] sr 4:0:0:0: [sr0] Add. Sense: Logical unit communication CRC error (Ultra-DMA/32)
[ 2133.362422] end_request: I/O error, dev sr0, sector 116
[ 2133.362426] Buffer I/O error on device sr0, logical block 29
[ 2133.362431] Buffer I/O error on device sr0, logical block 30
[ 2133.362434] Buffer I/O error on device sr0, logical block 31
[ 2133.362437] Buffer I/O error on device sr0, logical block 32
[ 2133.362440] Buffer I/O error on device sr0, logical block 33
[ 2133.362444] Buffer I/O error on device sr0, logical block 34
[ 2253.948121] ISO 9660 Extensions: Microsoft Joliet Level 3
[ 2253.975508] sr 4:0:0:0: [sr0] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE,SUGGEST_OK
[ 2253.975518] sr 4:0:0:0: [sr0] Sense Key : Hardware Error [current]
[ 2253.975523] sr 4:0:0:0: [sr0] Add. Sense: Logical unit communication CRC error (Ultra-DMA/32)
[ 2253.975530] end_request: I/O error, dev sr0, sector 116
[ 2253.976047] ISOFS: unable to read i-node block
[ 2253.976054] ISOFS: changing to secondary root
[ 2267.000250] sr 4:0:0:0: [sr0] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE,SUGGEST_OK
[ 2267.000262] sr 4:0:0:0: [sr0] Sense Key : Hardware Error [current]
[ 2267.000267] sr 4:0:0:0: [sr0] Add. Sense: Logical unit communication CRC error (Ultra-DMA/32)
[ 2267.000273] end_request: I/O error, dev sr0, sector 1868
[ 2267.000277] printk: 9 messages suppressed.
[ 2267.000281] Buffer I/O error on device sr0, logical block 467
[ 2267.000290] Buffer I/O error on device sr0, logical block 468
[ 2267.000293] Buffer I/O error on device sr0, logical block 469
[ 2267.000297] Buffer I/O error on device sr0, logical block 470
[ 2267.000301] Buffer I/O error on device sr0, logical block 471
[ 2267.000304] Buffer I/O error on de...

[Thomas Kluyver (takluyver)]

Hi Felix

Having now read bug 213639, I suspect that that is the same bug that you have. Can you try the steps described to solve it at: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/213639/comments/8

If that works, are you happy for this bug to be marked as a duplicate of that one?

[Felix Krull (llarevo)]

Hi Thomas,

after reading your last comment I tried the workaround (amd74xx and via82cxxx modules) a second time. That works now. At my first try it didn't, probably because I used the wrong module-version - sorry for that.

I can also confirm that the 40-wire-cable is the reason in my case. After changing to a 80-wire-cable everything is working fine with the pata_amd-module, too. Connecting the 40-wire-cable I need the amd74xx module.

With the correct cable the installation of hardy is also working fine.

So I agree with you, the bugs are identical.

Thanks a lot for your help!