Comment 19 for bug 981473

Revision history for this message
Ivo Anjo (knuckles) wrote :

Ok so recently I got surprised by this issue. Unfortunately it is not fixed in 13.10 and I don't believe it will be in 14.04 either. The "changing driver" workaround did work for me.

The strange thing was, I installed the latest HP drivers on windows xp and I got the exact same behavior! And also none of HP's troubleshooting tools were able to help. Only by a lot of googling did I have the luck of stumbling onto this bug report.

So I'm guessing that since this printer is old it's not really tested anymore, and the technical documentation that is used by both the windows and hplip teams is wrong.

I have a normal K550 and a K550dtn and would like to see this fixed. I can setup a machine with remote access to both, and am willing to try debug builds of hplip, so if you're interested please say so.

Finally, this Bug #879667 seems to be a dupe of this one.