HP Color LaserJet CM1015 ubuntu 12.10 scan error!!!
Bug #1086562 reported by
febeks
This bug affects 1 person
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
HPLIP |
New
|
Undecided
|
Unassigned |
Bug Description
hello,
printing is okay, but scanning, ....its just killing me! on ubuntu 12.04 was scanning perfect but 12.10...doesnt scan at all. It recognizes my printer like a scanner which is good but when i press scan, it says: Failed to start scanner. Invalid argument. I do not have a problem with web camera, ... its some other problem, not discussed yet (at least i didnt find it) I have tried several scanning softwares but none of them worked... any ideas?! please fix it or help me ASAP, my blood pressure is freaking high!
thanks
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Hi,
Thanks for reporting the issue in HPLIP. To help us understand and analyze the issue please follow following things. hplipopensource .com/hplip- web/install/ install/ index.html (automatic installer) or hplipopensource .com/hplip- web/install/ manual/ index.html (manual installation, if automatic installer does not work)
=> Download and install the latest HPLIP release from
http://
http://
=> run "hp-check --fix" command in the terminal if manual installation is done
=> Reconfigure print queue with the commands in the terminal mentioned below. config- printer (remove all print queues)
=> system-
=> su -c "hp-plugin"
or
=> sudo hp-plugin (This will download right plugin)
=> hp-setup (It should not be run in a root mode. This command is adding print queue, make sure you select ppd name having "-ps" or "hpcups" substring)
=>Try scanning using "hp-toolbox" command.