Hi Amarnath Here is hp-scan -g result: ---------------------------------- hp-scan[23053]: debug: getDeviceUri(None, None, ['hpaio'], {'scan-type': (, 0)}, , True) hp-scan[23053]: debug: Mode=0 hp-scan[23053]: debug: hp:/net/Officejet_4620_series?zc=HPAC162D31703D: back_end:hp is_hp:True bus:net model:Officejet_4620_series serial: dev_file: host:HPAC162D31703D zc:HPAC162D31703D port:1 hp-scan[23053]: debug: Cache miss: officejet_4620_series hp-scan[23053]: debug: Reading file: /usr/share/hplip/data/models/models.dat hp-scan[23053]: debug: Searching for section [officejet_4620_series] in file /usr/share/hplip/data/models/models.dat hp-scan[23053]: debug: Found section [officejet_4620_series] in file /usr/share/hplip/data/models/models.dat hp-scan[23053]: debug: hpfax:/net/Officejet_4620_series?zc=HPAC162D31703D: back_end:hpfax is_hp:True bus:net model:Officejet_4620_series serial: dev_file: host:HPAC162D31703D zc:HPAC162D31703D port:1 hp-scan[23053]: debug: {'hpaio:/net/Officejet_4620_series?zc=HPAC162D31703D': ['Officejet_4620']} Using device: hpaio:/net/Officejet_4620_series?zc=HPAC162D31703D warning: No destinations specified. Adding 'file' destination by default. error: Unable to locate device hpaio:/net/Officejet_4620_series?zc=HPAC162D31703D using SANE backend hpaio:. Please check HPLIP installation. and here is hp-check result: -------------------------------------- HP Linux Imaging and Printing System (ver. 3.12.11) Dependency/Version Check Utility ver. 15 Copyright (c) 2001-14 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Note: hp-check can be run in three modes: 1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies are installed to successfully compile HPLIP. 2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball has the proper dependencies installed to successfully run. 3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and run-time dependencies). Check types: a. EXTERNALDEP - External Dependencies b. GENERALDEP - General Dependencies (required both at compile and run time) c. COMPILEDEP - Compile time Dependencies d. [All are run-time checks] PYEXT SCANCONF QUEUES PERMISSION Status Types: OK MISSING - Missing Dependency or Permission or Plug-in INCOMPAT - Incompatible dependency-version or Plugin-version Saving output in log file: /home/pmillette/hp-check.log Initializing. Please wait... warning: linuxmint-14 version is not supported. Using linuxmint-13 versions dependencies to verify and install... --------------- | SYSTEM INFO | --------------- Kernel: 3.5.0-17-generic #28-Ubuntu SMP Tue Oct 9 19:31:23 UTC 2012 GNU/Linux Host: PC-PATRICK Proc: 3.5.0-17-generic #28-Ubuntu SMP Tue Oct 9 19:31:23 UTC 2012 GNU/Linux Distribution: linuxmint 14 ----------------------- | HPLIP CONFIGURATION | ----------------------- HPLIP-Version: HPLIP 3.12.11 HPLIP-Home: /usr/share/hplip warning: HPLIP-Installation: Auto installation is not supported for linuxmint distro 14 version Current contents of '/etc/hp/hplip.conf' file: # hplip.conf. Generated from hplip.conf.in by configure. [hplip] version=3.12.11 [dirs] home=/usr/share/hplip run=/var/run ppd=/usr/share/ppd/HP ppdbase=/usr/share/ppd doc=/usr/share/doc/hplip-3.12.11 icon=/usr/share/applications cupsbackend=/usr/lib/cups/backend cupsfilter=/usr/lib/cups/filter drv=/usr/share/cups/drv/hp # Following values are determined at configure time and cannot be changed. [configure] network-build=yes libusb01-build=no pp-build=no gui-build=yes scanner-build=yes fax-build=yes dbus-build=yes cups11-build=no doc-build=yes shadow-build=no hpijs-install=no foomatic-drv-install=no foomatic-ppd-install=no foomatic-rip-hplip-install=no hpcups-install=yes cups-drv-install=yes cups-ppd-install=no internal-tag=3.12.11 restricted-build=no ui-toolkit=qt4 qt3=no qt4=yes policy-kit=no hpijs-only-build=no lite-build=no udev-acl-rules=yes udev_sysfs_rules=no hpcups-only-build=no hpijs-only-build=no Current contents of '/var/lib/hp/hplip.state' file: Plugins are not installed. Could not access file: Aucun fichier ou dossier de ce type Current contents of '~/.hplip/hplip.conf' file: [upgrade] notify_upgrade = true last_upgraded_time = 1355196029 pending_upgrade_time = 0 latest_available_version = 3.12.11 [installation] date_time = 2012-12-15 10:46:30 version = 3.12.11 [settings] systray_visible = 0 systray_messages = 0 [last_used] device_uri = hpaio:/net/Officejet_4620_series?zc=HPAC162D31703D printer_name = working_dir = . [commands] scan = /usr/bin/xsane -V %SANE_URI% [refresh] rate = 30 enable = false type = 1 [polling] enable = false interval = 5 device_list = [fax] voice_phone = email_address =

-------------------------- | External Dependencies | -------------------------- gs Ghostscript REQUIRED 7.05 9.06 OK - network Network-wget OPTIONAL - 1.13.4 OK - dbus DBus REQUIRED - 1.6.4 OK - scanimage Shell-Scanning OPTIONAL 1.0 1.0.23 OK - policykit Admin-Policy-framework OPTIONAL - 0.104 OK - xsane SANE-GUI OPTIONAL 0.9 0.998 OK - cups CUPS REQUIRED 1.1 1.6.1 OK 'CUPS Scheduler is running' ------------------------- | General Dependencies | ------------------------- reportlab Python-PDF-Lib OPTIONAL 2.0 2.5 OK - libcrypto OpenSSL-Crypto-Lib REQUIRED - 1.0.1 OK - pil Python-Image-Lib OPTIONAL - 1.1.7 OK - pyqt4-dbus PyQt4-DBUS REQUIRED 4.0 4.9.3 OK - libjpeg JPEG-Lib REQUIRED - - OK - libpthread POSIX-Threads-Lib REQUIRED - 2.15 OK - python-dbus Python-DBUS REQUIRED 0.80.0 1.1.1 OK - python-devel Python-SDK REQUIRED 2.2 2.7.3 OK - pyqt4 Python-Qt4 REQUIRED 4.0 4.9.3 OK - cups-devel CUPS-SDK REQUIRED - 1.6.1 OK - sane-devel SANE-SDK REQUIRED - 1.0.23 OK - libusb USB-Lib REQUIRED - 1.0 OK - sane Scan-Lib REQUIRED - 1.0.23 OK - cups-image CUPS-Image-Lib REQUIRED - 1.6.1 OK - libnetsnmp-devel SNMP-Networking-SDK REQUIRED 5.0.9 5.4.3 OK - python-xml Python-XML-Lib REQUIRED - 2.1.0 OK - python-notify Desktop-notifications OPTIONAL - - OK - ------------------------------ | Compile Time Dependencies | ------------------------------ gcc gcc-Compiler REQUIRED - 4.7.2 OK - libtool Build-tools REQUIRED - 2.4.2 OK - make GNU-Build-tools REQUIRED 3.0 3.81 OK - ---------------------- | Python Extentions | ---------------------- cupsext CUPS-Extension REQUIRED - 3.12.11 OK - pcardext PhotoCard-Extension REQUIRED - 3.12.11 OK - hpmudext IO-Extension REQUIRED - 3.12.11 OK - ----------------------- | Scan Configuration | ----------------------- hpaio HPLIP-SANE-Backend REQUIRED - 3.12.11 OK 'hpaio found in /etc/sane.d/dll.conf' scanext Scan-SANE-Extension REQUIRED - 3.12.11 OK - ------------------------------ | DISCOVERED SCANNER DEVICES | ------------------------------ No Scanner found. -------------------------- | DISCOVERED USB DEVICES | -------------------------- No devices found. --------------------------------- | INSTALLED CUPS PRINTER QUEUES | --------------------------------- Officejet_4620 -------------- Type: Printer Device URI: hp:/net/Officejet_4620_series?zc=HPAC162D31703D PPD: /etc/cups/ppd/Officejet_4620.ppd PPD Description: HP Officejet 4620 Series, hpcups 3.12.11 Printer status: printer Officejet_4620 is idle. enabled since lun 10 déc 2012 22:22:37 EST Communication status: Good Officejet_4620_fax ------------------ Type: Fax Device URI: hpfax:/net/Officejet_4620_series?zc=HPAC162D31703D PPD: /etc/cups/ppd/Officejet_4620_fax.ppd PPD Description: HP Fax4 hpcups Printer status: printer Officejet_4620_fax is idle. enabled since lun 10 déc 2012 22:21:17 EST Communication status: Good -------------- | PERMISSION | -------------- groups user-groups Required - - OK pmillette adm lp cdrom sudo dip plugdev lpadmin sambashare ----------- | SUMMARY | ----------- Missing Required Dependencies ----------------------------- None Missing Optional Dependencies ----------------------------- None Total Errors: 0 Total Warnings: 0 No errors or warnings. Done. Thanks